After Installing The Ibm Spss Data Collection Developer Library, Topics Are Missing From The Help System; Server Administration; Collection Interviewer Server Administration Is Still There; I've Uninstalled Ibm Spss Data Collection Interviewer Server But Can't Reinstall It - IBM SPSS Data Collection Installation Manual

6.0.1
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Chapter 7
After installing the IBM SPSS Data Collection Developer Library, topics are missing
from the help system?
E
You may experience missing help topics when the IBM® SPSS® Data Collection Developer
Library is installed after the IBM® SPSS® Data Collection applications are installed. You can
restore the missing topics by manually deleting the IBM Eclipse Help System's cache files:
1. Navigate to the Windows
DataCollectionHelpCenterService service.
2.
Go to C:\Program Files\Common
Files\IBM\SPSS\DataCollection\6\Documentation\ibm_help\eclipse and delete the workspace
directory.
3. Open the configuration directory and delete the four child directories (org.eclipse.core.runtime,
org.eclipse.equinox.app, org.eclipse.osgi, and org.eclipse.update). Take care that you DO NOT
delete the file config.ini.
4. Restart the DataCollectionHelpCenterService service. All of the help system topics should now
display as expected.
I've uninstalled IBM SPSS Data Collection Interviewer Server but IBM SPSS Data

Collection Interviewer Server Administration is still there

When you uninstall IBM® SPSS® Data Collection Interviewer Server, the uninstallation
procedure checks whether there are any other installed products that use IBM® SPSS®
Data Collection Interviewer Server Administration and, if not, deletes Interviewer Server
Administration. Very occasionally this does not work and you will need to uninstall Interviewer
Server Administration manually before you can install any product that uses Interviewer Server
Administration (this may happen if you have previously installed an early test version of a product
rather than a release version).
E
Navigate to the Interviewer Server Administration folder on the original CD image and double
click setup.exe.
The set-up program runs and displays a dialog box with an option to remove Interviewer Server
Administration.
E
Select
Remove

I've uninstalled IBM SPSS Data Collection Interviewer Server but can't reinstall it

After uninstalling IBM® SPSS® Data Collection Interviewer Server (or any other IBM® SPSS®
Data Collection product) you should not need to clean a machine before you can install a new
version or reinstall the same version of Interviewer Server. However, occasionally something
will happen that causes the uninstallation procedure to fail in some way. If this happens, you
will need to perform the failed tasks manually.
Control Panel > Administrative Tools > Services
and then click
to start uninstalling.
OK
and stop the

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