Hotsync Problems - 3Com Palm V Handbook

HotSync problems

Problem
I cannot do a
HotSync operation;
what should I check
to make sure I am
doing it correctly?
I did a HotSync
operation, but one of
my applications did
not synchronize.
I am using Outlook
as my PIM, but I
cannot do a HotSync
operation.
I cannot launch the
HotSync Manager.
Appendix B
Solution
Check the Windows tray to make sure
the HotSync Manager is running. If it is
not, open Palm Desktop software.
Click the HotSync Manager, choose
Setup and click the Local tab. Check the
Serial Port setting displays the correct
COM port where your cradle is
attached.
Make sure the cradle is connected
securely.
Click the HotSync Manager and choose
Custom. Check the correct conduit is
active.
Click the HotSync Manager and choose
Custom. Check the correct conduit is
active.
Check the correct conduit is installed.
Reinstall the HotSync Manager and
make sure the correct conduit is
selected.
Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
Reinstall the Palm Desktop software.
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