Appendix C: Troubleshooting; Need Help - Lorex LW2290B User Manual

Digital wireless converter for wired security camera
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Appendix C: Troubleshooting

Problem
There is no picture
from the camera(s)
The picture is
dropping
The picture is or has
become choppy
There is no audio
from the camera
The picture appears
fuzzy

Need Help?

Product Support is available 24/7 including product
information, user manuals, quick start up guides and
FAQ's at www.lorextechnology.com/support.
Solution
• Make sure that your camera is
plugged into a power outlet and
that the power adapter is plugged in
properly.
• Move the transmitter closer to the
receiver.
• Move the transmitter closer to the
receiver.
• Try repositioning the transmitter,
receiver, or both to improve the
reception.
• The picture may become choppy
when experiencing a lower frame rate
(e.g. 6 frames per second vs. a higher
20 frames per second).
• Try moving the transmitter closer to the
receiver.
• Remove obstructions between the
receiver and transmitter.
• You must have an audio camera in
order to receive audio.
• Ensure your television / computer
speakers are not muted.
• Make sure the RCA audio output
cable is connected to your DVR or
television audio input.
• Make sure audio recording is enabled
on your DVR. See your DVR manual
for further instruction.
• When viewing on a large-screen TV
or monitor (especially high-definition
televisions), the picture might seem
fuzzy as the system is limited to VGA
resolution (640x480), while the TV
or monitor supports a much higher
resolution.
• For best performance, use with
TV PIP (Picture in Picture) function.
Check your TV product manual to see
if this feature is available on your TV.
17

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