Basic Operation; Placing Calls; Answering Calls; Hold - Cisco 7965G User Manual

Basic Operation

PLACING CALLS:

Any of the following can be used to start a call, as appropriate
•
Lift the Handset, dial the number
•
Dial the number, then lift the Handset
•
Press a LINE Button, dial the number, and then lift the Handset.
• Press NEWCALL soft key, dial then, then lift the handset
• Press a programmed SPEED DIAL button, then lift the Handset
•
Select a Directory entry, press the DIAL soft key, and then lift the Handset.
•
5-digit Dialing within most sites and systems (i.e. – UAB, WIF, TKC, JNW, etc)

ANSWERING CALLS:

Any of the following can be used to answer an incoming call
•
Lift the Handset
• Press the HEADSET button if you are using a Headset
•
Press the SPEAKER button to answer on the Speakerphone
•
Press the ANSWER soft key to answer on the Speakerphone

HOLD:

Use either, as appropriate
To place a call on hold while on a call:
• Press the HOLD soft key
• Answer any new call (automatically puts current call on Hold)
To retrieve a held call:
•
Press the Resume soft key
o If multiple calls are on hold, use the Navigation button to select the desired call before
you press Resume
o If multiple calls on multiple lines are on hold, press the line button for the line that you
want to pick up. The active call on the other line is automatically put on hold

TRANSFER A CALL ("Blind"Transfer):

Do the following
• Press the TRNSFR soft Key
•
Dial the new 5-digit extension (for internal calls)
•
Press TRNSFR soft key or hang up.
•
The party you transferred to will receive the call, "unannounced".
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