Help If Problems Occur; Restoring Installed Software; Restoring The Operating System, Drivers, Manuals And Special Software - Fujitsu AMILO Operating Manual

Troubleshooting and tips

Help if problems occur

Should you at any time have a problem with your computer that you can't solve
yourself, in many cases you can quickly solve it by using the SystemDiagnostics
program which is pre-installed on your computer.
The SystemDiagnostics program is already installed on devices which were
delivered with a Windows operating system.
► To start the SystemDiagnostics program, click on Startsymbol - Program - Fujitsu - SystemDiagnostics.
► If a problem is found during a test run, the SystemDiagnostics program outputs
a code (e.g. DIFS-Code YXXX123456789123).
► Make a note of the output DIFS code and the identity number of your device. The identity
number can be found on the type rating plate on the back of the casing.
► For further clarification of the problem, contact the Help Desk for your country (see the Help
Desk list or visit the Internet at "http://ts.fujitsu.com/support"). When you do this, please have
ready the identity number and serial number of your system and the DIFS code.

Restoring installed software

Please create backup copies of your files on a regular basis. If data is lost, you can
restore your applications using the data carriers. However, if you do not have backup
copies of your own data files, it is no longer possible to restore them.
If your operating system will not start, or if there are errors on the hard disk, the
pre-installed software may have to be re-installed.
Restoring the operating system, drivers, manuals
and special software
We strongly recommend that, as soon as possible after purchasing your equipment, you create
a backup copy on DVD of the pre-installed operating system in its delivery configuration.
If you have forgotten an operating system password which has already been assigned,
without previously having saved the operating system, recreation of the necessary data
media and return to the factory default setup will no longer be possible.
You can find further information on how to restore the operating system, drivers, manuals
and special software in the "Recovery Process" manual.
74 A26391-K90-Z200-1-7619, edition 1