Polaroid ColorShot User Manual

Polaroid ColorShot User Manual

Polaroid colorshot printer
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4/11/98
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Telephone Support Guide
Installation Guide
User's Guide
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Table of Contents

Troubleshooting

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Summary of Contents for Polaroid ColorShot

  • Page 1 Manuals in this Acrobat document This Adobe Acrobat document contains three manuals for the Polaroid ColorShot printer. To go to any of these manuals, click its title below. Telephone Support Guide (page 3) Installation Guide (following Telephone Support Guide) User's Guide...
  • Page 2 Bookmarks have subordinate levels that may be hidden to simplify the display. A bookmark with subordinate topics has a small arrow ( ) to its left. Click on the small arrow to display the subordinate topics. ColorShot printer telephone support guide...
  • Page 3: Table Of Contents

    Polaroid ColorShot Printer Telephone Support Guide © Copyright Polaroid Corporation 1998. All rights reserved. "Polaroid", "ColorShot" and "IQA" are trademarks of Polaroid Corporation, Cambridge, MA, U.S.A. All other product names may be the trademarks of their respective owners. Contents Telephone support quick reference...
  • Page 4 Symbios Logic USB board HP PhotoSmart printer Introduction How to use this manual Manual organization Documentation provided with ColorShot printer List of user documents How to view or print user documents 1 ColorShot printer description Description How the printer works...
  • Page 5 1 ColorShot printer description (continued) System requirements ColorShot package contents Warranty and service information 2 Introduction to USB USB overview USB description How USB devices are connected to a PC Compatibility with parallel, serial and SCSI devices Current level of USB compatibility...
  • Page 6 Error messages and corrective action Printing a test image with PEGTEST Purpose of PEGTEST Test image evaluation PEGTEST printing procedure Clearing ColorShot from the Windows registry Clearing the registry with REGEDIT Restoring the registry Correcting conflicts with Microsoft Fax 4 Film information...
  • Page 7 Disassembly warning 8 MGI PhotoSuite software information Obtaining support for MGI PhotoSuite software PhotoSuite software FAQs General questions Installation questions Operational questions ColorShot Installation Guide Following Telephone Support Guide ColorShot User's Guide Following Installation Guide ColorShot printer telephone support guide...
  • Page 8: Telephone Support Quick Reference

    Telephone support quick reference This chapter contains information expected to be used most often by ColorShot telephone support personnel. Refer to later chapters for additional detailed information. For the fastest resolution of problems according to their symptoms, see Chapter 3, "Solving problems," on page 51.
  • Page 9: Preparing To Install The Colorshot Printer

    Preparing to install the ColorShot printer Before a customer connects the ColorShot printer to a PC and installs the driver, he should perform the following checks to assure the computer's USB port is set up correctly. If you are unfamiliar with the USB (universal serial bus) protocol, review Chapter 2, "Introduction to USB,"...
  • Page 10 If the Windows 95 version is correct, go to step 2. If the Windows 95 version number does not end in "b," the system cannot use ColorShot or other USB devices unless the operating system is upgraded. For more information, see "Upgrading to USB"...
  • Page 11 If a USB connector is present, go to step 3. If the computer does not have USB connectors, it must be upgraded with a USB expansion board before it can be used with the ColorShot printer. See "Upgrading to USB" on page 49 for more information.
  • Page 12 ([DPSOHVRIFRUUHFWO\FRQILJXUHG'HYLFH0DQDJHU ,QWHO$%3&,WR86%8QLYHUVDO+RVW&RQWUROOHU 86%5RRW+XE 6WDQGDUG2SHQ+&'86%+RVW&RQWUROOHU 86%5RRW+XE 9LD7HFK%XV$&3,3&,'HYLFH 9LD7HFK3&,8QLYHUVDO6HULDO%XV If the USB device appears as shown, the system is ready for installation according to instructions starting on page 6 of ColorShot Installation Guide. ColorShot printer telephone support guide...
  • Page 13: Installing The Usb Supplement And Enabling Usb In Bios

    Use these steps to install the supplement necessary for enabling USB on the supplement to computer. OSR2 1 Following instructions with Windows 95, run ScanDisk to verify that no problems exist on the computer hard drive. ColorShot printer telephone support guide...
  • Page 14 2 Run DETROITR.EXE in the USB folder on the ColorShot CD ROM. (Click the Windows Start button, click Run, click the Browse button, navigate to the USB folder on the CD ROM drive, click DETROITR.EXE, click Open, and click OK in the Run box.)
  • Page 15 ([DPSOHVRIFRUUHFWO\FRQILJXUHG'HYLFH0DQDJHU ,QWHO$%3&,WR86%8QLYHUVDO+RVW&RQWUROOHU 86%5RRW+XE 6WDQGDUG2SHQ+&'86%+RVW&RQWUROOHU 86%5RRW+XE 9LD7HFK%XV$&3,3&,'HYLFH 9LD7HFK3&,8QLYHUVDO6HULDO%XV If the USB device appears as shown, click the OK button and proceed with ColorShot installation according to instructions starting on page 6 of ColorShot Installation Guide. ColorShot printer telephone support guide...
  • Page 16 7 Allow the system to detect the USB controller by closing the Device Manager and restarting Windows. The USB controller should appear as shown in the illustration following step 4b above. 8 Continue with enabling USB in the computer BIOS as described in the next section. ColorShot printer telephone support guide...
  • Page 17: Irqs For Usb Controllers

    PCs have an infrared port occupying an IRQ. If the infrared port is not used, the customer can disable its IRQ port through the BIOS setup. After the system is restarted, that IRQ will be available for other devices. ColorShot printer telephone support guide...
  • Page 18: Enabling Usb In Bios

    3 If the USB function is not enabled, follow instructions on the setup screen to enable it. 4 Follow instructions on the screen to save the new settings and reboot the system. 5 Continue with ColorShot installation, starting with "Connect the printer" on page 6 of ColorShot Installation Guide.
  • Page 19: Installation Notes For Specific Computers

    Installation notes for specific computers Some systems tested for ColorShot compatibility require special procedures for proper installation. NEC laptop Some NEC laptop computers, specifically the model 5060, may display the computers following line in the Windows Device Manager (at step 3 on page...
  • Page 20: Compaq Deskpro 4000 Computers

    Compaq Deskpro If the ColorShot software cannot be installed on a Compaq Deskpro 4000 4000 computers computer, follow these steps: 1 Click the My Computer icon with the right mouse button, then click Properties on the shortcut menu that appears.
  • Page 21 "Installing the USB supplement to OSR2" on page 4 Remove the device "ViaTech PCI Universal Serial Bus" by clicking it and then clicking the Remove button. 5 Click OK and follow instructions to restart the computer. ColorShot printer telephone support guide...
  • Page 22 6 Reopen the Device Manager and verify that a USB device appears at the bottom of the list as shown below. 9LD7HFK%XV$&3,3&,'HYLFH 9LD7HFK3&,8QLYHUVDO6HULDO%XV 7 Click the OK button and proceed with ColorShot installation according to instructions starting on page 6 of ColorShot Installation Guide.
  • Page 23: Enabling Usb With 430Tx And 440Lx Chipsets

    The patch file for enabling USB on these systems must be obtained from the computer manufacturer if it was not provided on diskette or CD when the computer was purchased. After the patch has been installed according to the manufacturer's instructions, ColorShot installation should proceed normally. ColorShot printer telephone support guide...
  • Page 24: Hardware And Application Related Operating Problems

    When printing with PaintShop Pro version 4.1 software, the image in the software ColorShot Preview window may be shifted to the left. To solve this problem, cancel the printing process and try again. This problem occurs when the user sets the properties via Page Setup in the File menu to Portrait and then changes the mode to Landscape.
  • Page 25: Harvard Graphics Software

    When printing more than eight copies of a picture at once, the image in the ColorShot Preview window may begin to shift down and to the right. To prevent this from happening, do not print more than eight copies at once with MGI PhotoSuite version 8.0X.
  • Page 26: Hp Photosmart Printer

    HP PhotoSmart If a user has a ColorShot printer on the USB port and an HP PhotoSmart printer printer connected to the parallel port, attempting to print with both printers simultaneously (for example, sending an image to the PhotoSmart printer and...
  • Page 27: Introduction

    This manual is intended to be the primary reference for personnel supporting the Polaroid ColorShot printer by telephone. If you are new to the ColorShot printer, you should review this manual to become familiar with its contents. After that, keep the manual accessible for answering questions and solving problems experienced by customers.
  • Page 28: Manual Organization

    Introduction General information about this manual and the documentation provided with the ColorShot printer. 1 ColorShot printer description Information about the printer, how it works, and its specifications, features and common uses. 2 Introduction to USB General information about the USB (universal serial bus) protocol used for communication between the ColorShot printer and the customer's computer.
  • Page 29 7 Maintenance Procedures for keeping the printer in optimum condition. 8 MGI PhotoSuite software information Instructions for contacting MGI for PhotoSuite software support (PhotoSuite is supplied with the ColorShot printer) and frequently asked questions (FAQs) about MGI PhotoSuite. ColorShot printer telephone support guide...
  • Page 30: Documentation Provided With Colorshot Printer

    Documentation provided with ColorShot printer List of user Three instructional documents are provided with the ColorShot printer: documents Document Format Content QuickStart Guide Printed multi- Brief information and instructions for language booklet the following: (in CD case) · Displaying and printing the...
  • Page 31 · System requirements (CSINSTAL.PDF) · Connecting the printer · Installing the software · Printing test images · Obtaining technical support · Enabling USB · Recommended monitor and video accelerator settings · Uninstall procedure · Reconnection procedure ColorShot printer telephone support guide...
  • Page 32 · Obtaining technical support · Cleaning the rollers and the printer · Loading a partial film pack · Improving printer performance · Recommended monitor and video accelerator settings (continued) ColorShot printer telephone support guide...
  • Page 33: How To View Or Print User Documents

    Acrobat PDF files on the CD ROM or in the ColorShot folder for viewing or printing. (If the user has already installed the Acrobat reader, reinstallation is not necessary.)
  • Page 34: Colorshot Printer Description

    PC-compatible computer onto Polaroid ColorShot self-developing color film. Prints from the ColorShot printer are 4 x 4 inches (10.2 x 10.2cm), with an image area of 3.6 x 2.9 inches (9.1 x 7.4cm). The printer ejects the picture after each print cycle, and the picture self-develops outside the printer in minutes.
  • Page 35: How The Printer Works

    How the printer works The user initiates a print cycle by opening an image file with a graphics application, selecting the ColorShot printer as the output device, and clicking the Print command in the application software. Upon this command, the PC formats the image data and sends it to the printer via a USB interface.
  • Page 36 The image becomes visible on the film within a minute, and is fully developed within a few minutes. ColorShot printer telephone support guide...
  • Page 37: Specifications

    Specifications Film type: Polaroid ColorShot instant film or Polaroid Spectra Platinum film Film sheet size: 4 x 4 inches (10.2 x 10.2cm) Image area size: 3.6 x 2.9 inches (9.1 x 7.4cm); 6:5 aspect ratio (approximate) Resolution: 580 x 480, 160 dpi...
  • Page 38: User Features

    · Compact and lightweight · Low power requirements Typical ColorShot uses The ColorShot printer prints digital pictures on a long-lasting, color-accurate, photographic medium. This makes it ideal for conveniently and quickly converting digital images to accurate hard copies for a variety of uses: ·...
  • Page 39: System Requirements

    The pictures printed with the ColorShot can be obtained from digital cameras, scanners, scientific instruments, the World Wide Web, and from commercially available digital photography and clip art collections. System requirements · A PC-compatible computer with at least a Pentium-class processor and a USB (universal serial bus) connector.
  • Page 40: Colorshot Package Contents

    ColorShot package contents The ColorShot package contains these items: · ColorShot printer (a) · MGI PhotoSuite CD ROM (in CD- · Power adapter (b) ROM case, not shown) · ColorShot QuickStart multi-language · Power cord (c) U.S.A. cord shown. booklet (in CD-ROM case, not Others may be substituted ·...
  • Page 41: Warranty And Service Information

    For a detailed equipment warranty, refer to page 36 of ColorShot User's Guide, provided as an Adobe Acrobat file (CSGUIDE.PDF) on the ColorShot CD ROM or in the ColorShot folder on the customer's hard drive. Service policies and software warranties may vary from region to region.
  • Page 42: Introduction To Usb

    2 Introduction to USB The ColorShot printer is a USB (universal serial bus) device, and can be used only with computers that support USB peripherals. If you are not familiar with USB devices, you should review the information in this chapter.
  • Page 43: How Usb Devices Are Connected To A Pc

    Some devices, such as the monitor and keyboard shown in the diagram, are called hubs because they provide additional connectors for plugging in more devices. Other devices, such as the ColorShot printer and the digital camera, do not have additional connectors and cannot be used for extending the connection chain.
  • Page 44 6FDQQHU +XE'HYLFH 86%&RQQHFWRUV &RPSXWHU 'LJLWDO&DPHUD 0RQLWRU+XE'HYLFH /DVHU3ULQWHU +XE'HYLFH &RORU6KRW 3ULQWHU .H\ERDUG+XE'HYLFH Typical interconnection diagram for a system with only USB devices ColorShot printer telephone support guide...
  • Page 45: Compatibility With Parallel, Serial And Scsi Devices

    According to information from Intel, the first USB peripherals became available USB compatibility in 1997. The first USB-compliant PCs appeared in 1996, and virtually all PCs on the market after January 1998 feature USB capability. ColorShot printer telephone support guide...
  • Page 46: Usb Host Requirements

    A few manufacturers offer expansion boards for adding USB capabilities to non- USB PCs. See "Upgrading to USB" on page 49 for more information. PCs with USB host controller on the CPU board usually have a setting in BIOS for enabling or disabling USB. ColorShot printer telephone support guide...
  • Page 47: Usb Host Controller Types

    OHCI (open host controller interface). The OHCI controller is used primarily on laptop computers, but it is also used on some desktop systems. The ColorShot printer usually works with UHCI, but it may not always be compatible with OHCI controllers. This is because some manufacturers' implementations of OHCI do not comply with industry specifications.
  • Page 48: Usb Software

    USB also requires installation of a USB supplement program. If a supplement has already been installed, it is automatically updated from the ColorShot CD during ColorShot installation. If the supplement has not be installed, it must be installed manually with a program called DETROITR.EXE provided on the ColorShot CD.
  • Page 49: Upgrading To Usb

    Upgrading to USB If a customer's system is not USB-compatible, it may be possible to upgrade so the ColorShot printer can be connected. In some cases, however, upgrading may not be possible. USB compatibility is not possible unless Windows 95 version B is installed on the system.
  • Page 50 2 Insert the expansion board in a PCI slot. 3 Turn on the system and follow the on-screen instructions for setting up the new hardware. (For the boards tested at Polaroid, the files necessary for setup were already present in the WINDOWS/SYSTEM folder.) Note: The procedure above is provided for advising the customer about the complexity of the installation procedure.
  • Page 51: Solving Problems

    If the system meets system requirements, go to step 2. If the system does not meet minimum system requirements, advise the customer to upgrade as necessary or to return the ColorShot printer to his retail dealer. 2 Verify USB compatibility and proper setup according to "Verifying USB...
  • Page 52 If the host controller on the customer's system is incompatible and a patch or upgrade is not available from his computer manufacturer, he should return the ColorShot printer to his retail dealer. 3 Uninstall IQA and the ColorShot driver (see...
  • Page 53: Solving General Printer Problems

    Guide). If this does not solve the problem, clear the ColorShot entries from the Windows registry (page 82). Computer is not set up Follow instructions in properly for USB or is not "Verifying USB USB compatible compatibility" on page ColorShot printer telephone support guide...
  • Page 54 If necessary, purchase and install additional memory. Image file is too large Use MGI PhotoSuite or another application to reduce the size of the image to the optimum size of about 580 x 480 pixels before printing. ColorShot printer telephone support guide...
  • Page 55 10 when a displayed in Preview or printer door was opened pack of film is loaded, no window is incorrect and closed after film was matter how many sheets loaded are in the pack. ColorShot printer telephone support guide...
  • Page 56 ColorShot Installation Guide) and reinstall the software (page 9 of ColorShot Installation Guide). Picture in ColorShot Application bug Cancel printing and start preview window printing again. shifted to left when printing with PaintShop Pro ver. 4.1 ColorShot printer telephone support guide...
  • Page 57 Graphics for Windows printer setup window to 22 ver. 4.0 Print job disappears USB cable was Reconnect the USB cable from queue after disconnected before and try again. communication error printing started appears and user clicks Retry ColorShot printer telephone support guide...
  • Page 58: Solving Film-Loading And Transport Problems

    1 inch above the table surface, allowing each picture to fall away from the slot as it ejects. Defective film Return film for replacement. (Replacement policies may vary from region to region.) ColorShot printer telephone support guide...
  • Page 59: Solving Image Quality Problems

    79). If the test image is satisfactory, use MGI PhotoSuite or another image-editing application to lighten the picture. You can also enable IQA (on the Graphics tab of the printer properties box) to adjust image brightness automatically. ColorShot printer telephone support guide...
  • Page 60 F, 13-35° C) before printing. Edges of the picture Image sized incorrectly, or Follow instructions in are cut off (cropped) wrong orientation "Tips on resizing your (landscape or portrait) image" on page 18 of selected ColorShot User's Guide. ColorShot printer telephone support guide...
  • Page 61 ColorShot User's Guide. Edges of the picture may be cropped. Dark stain at bottom Defective film (prebroken Return film for of picture; large developer pod) replacement. (Replacement undeveloped area policies may vary from region to region.) ColorShot printer telephone support guide...
  • Page 62 Hazy or white area Defective film (exposed to Return film for light before or during replacement. (Replacement loading) policies may vary from region to region.) ColorShot printer telephone support guide...
  • Page 63 25 of ColorShot User's Guide). White spots on back Defective film (developer Return film for of picture leakage) replacement (replacement policies may vary from region to region) and clean the rollers (see page 25 of ColorShot User's Guide). ColorShot printer telephone support guide...
  • Page 64 Film too warm Allow film and printer to film pack are yellow reach room temperature or faded before printing. Defective film (exposed to Return film for heat) replacement. (Replacement policies may vary from region to region.) ColorShot printer telephone support guide...
  • Page 65 When printing several pictures at once, support the printer so the ejection slot is at least 1 inch above the table surface, allowing each picture to fall away from the slot as it is ejected. ColorShot printer telephone support guide...
  • Page 66 ("image creep") 2 Close all applications and shut off the computer. 3 Disconnect and reconnect the power connector on the back of the printer. 4 Restart the computer. 5 Retry printing. ColorShot printer telephone support guide...
  • Page 67 Printing attempted while Wait until parallel port another print job in print job finishes before progress through parallel printing with ColorShot port printer. ColorShot printer telephone support guide...
  • Page 68: Resolving Error Messages

    ColorShot File Missing ColorShot Film Door Open ColorShot Film Jam ColorShot Internal Software Error ColorShot Printer Communication Problem ColorShot Printer Internal Temperature Too High/Low ColorShot Printer Out of Calibration ColorShot Printer Out of Film Communications Port Not Supported Display Printer Hardware Conflict...
  • Page 69: Error Messages And Corrective Action

    USB port. If it is not, uninstall IQA and the ColorShot driver (see ColorShot Installation Guide, page 28), then reinstall the ColorShot software (see ColorShot Installation Guide, page ColorShot printer telephone support guide...
  • Page 70 50MB. ColorShot File A file needed for printing Uninstall IQA and the Missing is missing or corrupted ColorShot driver (page 28 of ColorShot Installation Guide) and reinstall the software (page 9 of ColorShot Installation Guide). ColorShot printer telephone support guide...
  • Page 71 Printer power cable Reconnect the power cable, Software Error disconnected or loose. exit from all applications, restart Windows and retry. Minor incompatibility with Disconnect and reconnect some USB controllers the USB cable, then click Retry. ColorShot printer telephone support guide...
  • Page 72 If the error message returns, uninstall IQA and the ColorShot driver (page 28 of ColorShot Installation Guide) and reinstall the software (page 9 of ColorShot Installation Guide). If the error message persists, return the printer for service. ColorShot printer telephone support guide...
  • Page 73 If it is power transformer not, check the power cable at the AC outlet, the power transformer, and the connection on the back of the printer. If cable connections are tight, replace the power cable or transformer. ColorShot printer telephone support guide...
  • Page 74 Click the Retry button. If Communication application while the unsuccessful, switch back Problem (intermittent) picture is printing to the graphics application and print again. Do not start or switch to another application until printing finishes. ColorShot printer telephone support guide...
  • Page 75 Internal calibration error Retry printing; if error of Calibration detected in printer reappears, return printer for service. ColorShot Printer Out Film pack is empty or Load a pack of film. of Film missing from printer ColorShot printer telephone support guide...
  • Page 76 Display Printer Video display settings Set graphics hardware Hardware Conflict conflicting with printer acceleration to Basic (see (Windows message) communication page 26 of ColorShot User's Guide). If problem persists, set graphics hardware acceleration to None. ColorShot printer telephone support guide...
  • Page 77 PhotoMAX ver 1.01 Print with a different application message) application. Out of Memory System does not have Close all other applications (Windows message) enough memory available and retry. to complete printing Purchase and install additional memory. ColorShot printer telephone support guide...
  • Page 78 (page 28 without uninstalling first of ColorShot Installation Guide) and reinstall the software (page 9 of ColorShot Installation Guide). If this fails to solve the problem, clear all ColorShot entries from the Windows registry (page 82). ColorShot printer telephone support guide...
  • Page 79: Printing A Test Image With Pegtest

    Printing a test image with PEGTEST Purpose of Printing the test image provided on the ColorShot CD is a quick way to PEGTEST determine whether image quality problems are caused by (a) the printer, software or film, or (b) by the image processing application settings or the characteristics of the image being printed.
  • Page 80: Test Image Evaluation

    · Natural flesh tones on the child's face. · Pure red, blue and green squares below the words "ColorShot Printer." Each color has the value 255. · Eight distinct gray scale wedges ranging from pure black (value: 0) to pure white (value: 255).
  • Page 81: Pegtest Printing Procedure

    PEGTEST sends the test image to the printer without any image enhancement or procedure manipulation of any kind. 1 Make sure the ColorShot printer is connected to the computer and to AC power. 2 Insert the ColorShot CD into the CD ROM drive. 3 Click the Windows Start button and click Run.
  • Page 82: Clearing Colorshot From The Windows Registry

    Clearing ColorShot from the Windows registry Some of the problems listed in the troubleshooting tables earlier in this chapter may require ColorShot entries in the Windows registry to be cleared with the procedure below. Warning: Use this procedure only when absolutely necessary. Failing to follow these instructions exactly may corrupt the registry and require reinstallation of Windows 95.
  • Page 83: Clearing The Registry With Regedit

    Clearing the 1 Disconnect the ColorShot printer from the computer. registry with 2 Uninstall IQA and the ColorShot driver (page 28 of ColorShot Installation REGEDIT Guide). 3 Click the Windows Start button, and click Run. 4 In the Open box that appears, type regedit and click OK to start the Registry Editor.
  • Page 84 16 Click on each numbered folder below USB to display its contents in the right pane of the registry editor. If you find a folder containing "Polaroid ColorShot" (along with other text), delete the folder by pressing the Delete key.
  • Page 85: Restoring The Registry

    -h -r -s system.da0 copy system.da0 system.dat attrib -h -r -s user.dat attrib -h -r -s user.da0 copy user.da0 user.dat 5 Restart your computer by switching the power off briefly and switching it back ColorShot printer telephone support guide...
  • Page 86: Correcting Conflicts With Microsoft Fax

    Correcting conflicts with Microsoft Fax On systems with the ColorShot printer and Microsoft Fax as the only installed printers, the message "Internal ColorShot Software Error" may appear if printing is attempted while Microsoft Fax is selected as the default printer. (This problem does not seem to occur if the system has at least one other printer, in addition to the ColorShot printer and Microsoft Fax.)
  • Page 87: Film Information

    4 Film information Recommended film type The ColorShot printer is designed specifically for Polaroid ColorShot film. This is an "integral" (one-piece) instant film that self-develops without peeling, timing or any other special handling. The film is supplied in a pack of 10 sheets. The entire pack (including the film,...
  • Page 88: Other Films You Can Use

    Other films you can use If Polaroid ColorShot film is not available in the customer's area, he can substitute Polaroid Spectra Platinum instant film and obtain satisfactory results. If the customer is using Spectra Platinum film, he should select the matching setting in the Film Type list on the Device Options tab of the Printer Properties box before printing.
  • Page 89: What The Install Program Does

    4.03.1214, the installation proceeds and a message suggests restarting the computer before using the printer. If the version is OSR2 version 4.03.1214, installation proceeds normally and restarting is not necessary. (A message still suggests restarting the computer before using the printer.) ColorShot printer telephone support guide...
  • Page 90 2 The ColorShot printer and IQA are installed. 3 The COLORSHOT folder is created on C-drive and these folders and files are placed in it: SAMPLES folder Contains all the sample image files from the SAMPLES folder of the ColorShot CD ROM.
  • Page 91 (CSINSTALL.PDF). Both of these guides are in the COLORSHOT folder described in step 3 above. If the user does not install Acrobat Reader when installing ColorShot, he can install it later by using the Windows Run command to run ACROBAT.EXE in the COLORSHOT folder.
  • Page 92: Using Iqa To Enhance Picture Quality

    6 Using IQA to enhance picture quality When the IQA Technology box is checked (enabled) on the Device Options tab of the Polaroid ColorShot Properties box, the ColorShot printer driver applies Polaroid's IQA image enhancement to the picture being printed. IQA...
  • Page 93: Maintenance

    7 Maintenance Maintenance overview The only maintenance necessary for the ColorShot printer is cleaning the processing rollers and the external housing. Cleaning the rollers The processing rollers should be cleaned after a few packs of film have been used, or if frequent film jams or picture defects indicate that cleaning is required.
  • Page 94: Cleaning The Printer

    The printer has no user-serviceable internal parts. If the printer is opened or disassembled in any way, it must be returned for service. Attempting to open or disassemble the printer voids the warranty. ColorShot printer telephone support guide...
  • Page 95: Mgi Photosuite Software Information

    8 MGI PhotoSuite software information Obtaining support for MGI PhotoSuite software Customers with MGI PhotoSuite questions or problems beyond the scope of ColorShot technical support should be encouraged to contact MGI Software Corp. directly: In North America: In Europe: MGI Software Corp.
  • Page 96: Photosuite Software Faqs

    PhotoSuite 8.00 release to MGI PhotoSuite 8.02 for Windows 95. MGI PhotoSuite 8.00 to MGI PhotoSuite 8.05 for Windows 95 The 8- 805W95.EXE executable is a DOS Based patch application that will update your MGI PhotoSuite 8.00 to MGI PhotoSuite 8.05 for Windows 95. ColorShot printer telephone support guide...
  • Page 97: Installation Questions

    Due to the nature of CD-ROM and their increased speed and performance you may encounter a CD-ROM drive that is unable to read the CD. There are a few changes you can make to make your CD-ROM drive more adaptable: ColorShot printer telephone support guide...
  • Page 98 CD-ROMs. This option is activated or deactivated through the SYSTEM Control Panel Icon. Under the Device Manager Tab you select the CD-ROM device and in the Properties you will have the option to select or deselect the option. ColorShot printer telephone support guide...
  • Page 99: Operational Questions

    Once you have pasted the image you will not be able to move it. Do this for each picture that you want in the composite image. Then save the composite image(If you want to keep it). Then print out the composite image. ColorShot printer telephone support guide...
  • Page 100 PhotoSuite images all major graphic programs like Corel or Adobe work fine so do Explorer and Netscape. We use many graphic programs and browser with no problems, you can open the files from the programs, the only inconvenience is starting from Windows Explorer. ColorShot printer telephone support guide...
  • Page 101 16bit high color, your desktop and display should be 800x600 and for 17in monitors 1024x768. If you scanned in the picture make sure you are scanning at 100-250 dpi, any thing higher you will not see any quality improvements, the ColorShot printer telephone support guide...
  • Page 102 Go to work on your own in PhotoSuite, and File, Get Photos From, then Select Source. Under select source your scanner should be an option, hit select, if not then you need to install the drivers. If you do not have the ColorShot printer telephone support guide...
  • Page 103 Twain 32 for Windows 95. You will get a Twain error or twunk 16 if the above drivers are not correct. Once installed there should be Twain folder under c:\win\sys. Twain drivers are available from the camera manufacturer. ColorShot printer telephone support guide...
  • Page 104 256 colors. If you wish to use the 'Airbrush' tool on your image, simply increase the colors to 16 Million via the Photo menu. Can I create my own graphics for use as posters, cards, borders, props or word balloons? ColorShot printer telephone support guide...
  • Page 105 What is the difference between the "Brightness" and the "Color Enhancement" options? The "Color Enhancement" equalizes the colors of the selected image. However, if the image you have selected already has fairly balanced colors, the effect you ColorShot printer telephone support guide...
  • Page 106 PhotoSuite and save the image and then edit it inside PhotoSuite or you can change the scanner setting when scanning the image so that the image has an even number for the pixel height. ColorShot printer telephone support guide...
  • Page 107 INSTALL THE SOFTWARE ....9 Polaroid Offices and Service Centers ..29 PRINT TEST IMAGES ....15 Index .
  • Page 108: Introduction

    For detailed information on using the printer and all the fea- tures and options in the print driver, as well as full troubleshooting information, please refer to the Polaroid ColorShot User’s Guide (CSguide.pdf).
  • Page 109: System Requirements

    INTRODUCTION (CONT.) System requirements • A VGA 640 x 480 color monitor, 256 • colors minimum, 16-bit recommend- A PC-compatible computer with a (see page 26 for advice on setting ® Pentium processor (or later) and a your monitor and video accelerator) USB (Universal Serial Bus) connector •...
  • Page 110: The Printer

    INTRODUCTION (CONT.) The printer FRONT OF PRINTER a. Power/Printer busy LED a. Printer b. Film door b. Power adapter c. Film door latch c. Power cord d. Film ejection slot d. USB cable e. Printer software (not shown)
  • Page 111 INTRODUCTION (CONT.) BACK OF PRINTER USB CABLE a. USB connector a. USB cable b. Power connector b. Computer connector Note: If any of these components is c. Printer connector missing, contact your dealer.
  • Page 112: Connect The Printer

    (Do not position the printer vertically.) The Polaroid ColorShot printer is a “plug-and-play” device. Leave your computer on when you connect the printer. When the printer is connected to your computer and plugged into a power supply, the system detects the new hardware and prompts you to install the soft- ware.
  • Page 113: Before You Begin

    USB cable Power on the desktop and note which drive adapter has the CD-ROM icon. • Insert the Polaroid ColorShot CD ROM into the CD-ROM drive. • Be sure your monitor and video accelerator card are set properly (see page 26).
  • Page 114 4 Connect the USB cable into a USB connector on the back of the comput- er, or into another hubbed USB device. (Polaroid ColorShot has to be at the end of the device chain.) 5 While watching the computer screen, connect the USB cable to the back of the printer.
  • Page 115: Install The Software

    .pdf files of the user manuals are installed on your hard drive, in the ColorShot folder: CSinstal.pdf (this manual), and CSguide.pdf (the User’s Guide). Three sample images are also installed in the ColorShot folder, in .tif and .bmp formats: kids, flowers, and test.
  • Page 116 1 The system locates the device and 2 The screen prompts you to insert the displays the name: Polaroid disk; disregard it and click OK. ColorShot. If you do not see the name Polaroid ColorShot, be sure the CD is in the CD-ROM drive. Click Finish.
  • Page 117 5 The Add Printer Wizard is displayed. Delete key to delete the highlighted Scroll down the list of printer ports text , then type the drive letter for and select the USB port and Polaroid your CD-ROM drive (for example, D:\ printer. Do not select the Important: or E:\).
  • Page 118 INSTALL THE SOFTWARE (CONT.) 6 The Add Printer Wizard displays Important: The computer takes a few “Polaroid ColorShot” for the Printer moments to install the driver. name. If you have a paper printer you Although there is no status bar or wait...
  • Page 119 INSTALL THE SOFTWARE (CONT.) 7 If the print driver is not available in 8 Click OK. The License Agreement is the same language as the operating displayed. system, the screens appear in English. If you prefer another lan- guage, click the list and choose from French, German, Italian or Spanish: 9 If you click Yes to accept the License Agreement, installation proceeds.
  • Page 120 Windows. Click Finish. Reader to read and print the user manuals, CSinstal.pdf (this manual) and CSguide.pdf. The files are located in the ColorShot directory on your C drive, and on the Polaroid ColorShot CD ROM. IMPORTANT REMINDER...
  • Page 121: Print Test Images

    The images are located in the Samples folder within the ColorShot folder on your hard drive. When printing the test images, keep all the print properties at the default settings.
  • Page 122: Start Up Your Imaging Software

    PRINT TEST IMAGES (CONT.) Start up your imaging Load the film software 1 Press and hold down the door latch. Pull open the film door. 1 Insert the MGI PhotoSuite™ CD into your CD-ROM drive. 2 Follow the instructions on the screen to install the software.
  • Page 123 PRINT TEST IMAGES (CONT.) 2 Remove the Polaroid ColorShot film from the foil package and insert it into the tray, with the film cover fac- ing up and the wide plastic border nearest the door. The film cover pro- tects the light-sensitive material beneath it.
  • Page 124: Check The Printer Settings

    2 Double-click the ColorShot Printer printer and select Portrait orientation. icon inside the folder. Click OK. 3 The Polaroid ColorShot status box is 4 Click the Print Preview icon displayed. This message box displays on the toolbar to display the the print queue.
  • Page 125 6 Click the Printer icon in the Print Preview screen. 7 Click OK to print the image. 8 The ColorShot preview screen is dis- played. Click the printer icon in the Preview tool bar to begin printing. If this is your first print of the film pack, the printer will eject the film cover first.
  • Page 126: Print Flowers.tif

    Samples folder, located in the 7 Click OK to print the image. ColorShot folder on your hard drive. 8 The ColorShot preview screen is dis- 2 Click Printer Setup on the File menu. played. Click the printer icon in the 3 Select Polaroid ColorShot as the Preview tool bar to begin printing.
  • Page 127 PRINT TEST IMAGES (CONT.) FLOWERS.TIF, in landscape orientation...
  • Page 128: Troubleshooting

    User’s Guide (CSguide.pdf), contact Polaroid Technical Support. MGI PhotoSuite: If you need help with MGI PhotoSuite, check the on-line help in PhotoSuite for information on obtaining product sup-...
  • Page 129 TROUBLESHOOTING (CONT.) WITHIN THE U.S.A. OUTSIDE THE U.S.A Call us toll-free from within the conti- Contact the nearest Polaroid Service nental U.S.A. at 1-800-432-5355, Center. See the list on pages 29 – Monday through Friday, 8 a.m. to 8 p.m., Eastern Time. We offer a vari- INTERNET SUPPORT ety of Customer Support services;...
  • Page 130: Enabling Usb

    USB lowing steps. connector. This upgrade is provided 1 Be sure you are connected to on the ColorShot CD; see the next a USB port on your computer. step for installation instructions. 2 Be sure your operating system is Note: If you do not have a “B”...
  • Page 131 Integrated Peripherals, Advanced • Click My Computer icon, then click Chip Set, PCI Plug and Play, or under the CD-ROM drive icon. (The Polaroid another heading. CD should be in the drive). 5 If you are still unable to install the •...
  • Page 132: Recommended Monitor Setting

    TROUBLESHOOTING (CONT.) Recommended Recommended video monitor setting accelerator setting We recommend you adjust your Note: Intel recommends that you set monitor for the highest available your video accelerator card to the resolution. To do so: basic setting when connected to a USB device, for smoother, more reli- 1 Click the right mouse button on the able communication with your printer.
  • Page 133: If Installation Is Unsuccessful

    1 Disconnect the USB cable from the Advanced Settings. back of the printer. 6 Move the slide control until Basic is 2 Insert the Polaroid ColorShot CD- indicated. Click OK twice and close ROM into the CD-ROM drive. windows as necessary.
  • Page 134: To Uninstall Iqa And The Colorshot Driver

    14 Close all windows. 6 On the Install/Uninstall tab, highlight 15 If you want to reinstall the driver, Polaroid IQA for ColorShot in the list. check the printer folder and be sure Click the Add/Remove button. there is no icon for the Polaroid print- 7 Click Yes to confirm the removal.
  • Page 135: Reconnection Note

    Tel.: (02) 950 7000 the current USB port when prompted. Fax: (02) 887 2209 Belgique/België Polaroid (Belgium) N.V. - S.A. Rue Colonel Bourg 111 Kolonel Bourgstraat 111 1140 Bruxelles-1140 Brussel Tel.: 027143102 (Flemish) 027143106 (French)
  • Page 136 TROUBLESHOOTING (CONT.) Brasil Danmark Polaroid do Brasil Ltda. Polaroid a.s. Av. Paulista, 1776/11º andar Blokken 75 Cerqueira Cesar 3460 Birkerød São Paulo - Capital Tlf.: 80011887 01310-921 Deutschland Tel.: 55.11.285.6411 Polaroid GmbH Fax: 55.11.283.2625 Sprendlinger Landstrasse 109 288.6521 63069 Offenbach 287.5393...
  • Page 137 Polaroid (Far East) Ltd. Fax: 81-3-3433-3537 32/F Windsor House 311 Gloucester Road México Causeway Bay Polaroid de México S.A. de C.V. Tel.: (852) 2894 0333 Paseo de la Reforma 195-Piso 17 C.P. 06500 México, D.F. Italia Tel.: 703-1111 Polaroid (Italia) S.p.A.
  • Page 138 Postboks 80, 1471 Skårer P.O. Box 1219 Tlf.: 80011887 3600 BE Maarssen Österreich Tel.: 0204874534 Polaroid Ges.m.b.H. New Zealand Eitnergasse 5A Polaroid New Zealand Ltd. 1231 Wien Camera Services Tel.: 06607433 24-26 Anzac Avenue Portugal Auckland Polaroid (España) S.A. Tel.: (09) 377 3773...
  • Page 139 TROUBLESHOOTING (CONT.) Puerto Rico Suomi Polaroid Caribbean Corporation Polaroid Oy Centro de Seguros Sinikalliontie 10 Ave. Ponce de León 701, 02630 Espoo Miramar, Santurce 00907 Puh.: 0800117008 Tel.: (809) 725-6240 Sverige Fax: (809) 725-5462 Polaroid AB Ekholmsvägen 36 Schweiz/Suisse/Svizzera Box 204 Polaroid AG 127 24 Skärholmen...
  • Page 140 TROUBLESHOOTING (CONT.) U.K. Polaroid (U.K.) Ltd. & Polaroid Export Operations Wheathampstead House Codicote Road Wheathampstead Hertfordshire AL4 8SF Tel.: 0181 308 6508 (U.K.) (44) 181 308 6593 (Export) U.S.A. Polaroid Corporation Technical Support Toll free: 1-800-432-5355...
  • Page 141: Index

    17 CD-ROM drive letter, 7, 11 film door latch, 4 CD-ROM drive requirements, 3 film door, 4 ColorShot CD-ROM, inserting, 7 film ejection slot, 4 ColorShot printer film loading, 16 - 17 illustrated, 4 - 5 FLOWERS.TIF, printing, 20 - 21...
  • Page 142 3 KIDS.TIF, printing, 18 - 19 setting, 26 language choice for setup, 13 plug-and-play, 6 LED on ColorShot, 4, 8 Polaroid Offices and Service Centers, License Agreement, 13 29 - 34 loading film, 16 - 17 Polaroid Technical Support, 22 - 23...
  • Page 143 printer settings, checking, 18 test image, printing, 15 -21 printing test images, 15 - 21 uninstalling software, 28 RAM requirements, 3 USB (Universal Serial Bus), 3 Readme file, 14 cable, 4, 5, 8 reconnecting the printer, 29 connector, 5 enabling, 24 - 25 software supplement, 24 - 25 sample images, 9, 15 Samples folder, 15...
  • Page 144 “Polaroid”, “Polaroid ColorShot”, and “IQA” are trademarks of Polaroid Corporation. All other product names may be the property of their respective owners.
  • Page 145 TROUBLESHOOTING ....23 Polaroid ColorShot film ....5 Technical Support .
  • Page 146: Introduction

    PC-compatible computer onto Polaroid ColorShot self-devel- oping color film. This manual (CSguide.pdf) describes the use of the ColorShot printer and the print driver. It also includes tips for best printing results, and a full troubleshooting guide. For information on connect- ing the printer, installing the software, and printing test images, refer to the Polaroid ColorShot Installation Guide (CSinstal.pdf).
  • Page 147: Compatible Imaging Applications

    • ™ PhotoMAX V1.0 ture. The image appears within sec- • ™ Polaroid Before & After Lite onds and develops into a fully saturat- For an updated list, see the Polaroid ed color photograph within minutes. web page (http://www.polaroid.com).
  • Page 148: System Requirements

    INTRODUCTION (CONT.) System requirements your monitor and video accelerator) • A CD-ROM drive, 2x speed (mini- For details, see the Polaroid ColorShot mum); 4x or faster (recommended) Installation Guide (CSinstal.pdf). • Note: Microsoft USB software is not A PC-compatible computer with a...
  • Page 149: Polaroid Colorshot Film

    (10.2 x 10.2 cm) with an image film area of 3.6 x 2.9 in. (9.1 x 7.4 cm). The The printer uses Polaroid ColorShot aspect ratio is approximately 6:5. film to create instant color pictures Images with a resolution of 580 (hori-...
  • Page 150: The Printer

    INTRODUCTION (CONT.) The printer FRONT OF PRINTER a. Power/Printer busy LED a. Printer b. Film door b. Power adapter c. Film door latch c. Power cord d. Film ejection slot d. USB cable Note: If any of these components is e.
  • Page 151 INTRODUCTION (CONT.) INSIDE PRINTER BACK OF PRINTER a. Film tray a. USB connector b. Processing rollers b. Power connector...
  • Page 152: Load The Film

    Pull open the film door. beneath it. Film cover 2 Remove the Polaroid ColorShot film 3 Slide the film tray in until it latches from the foil package and insert it shut. into the tray, with the film cover fac-...
  • Page 153: Configure The Driver

    Properties dialog box. Here you can select paper orientation, use controls to lighten or darken the print, and apply Polaroid’s patented image enhancement technology (IQA ™ Here you also choose the Preview option and film type.
  • Page 154: Check The Printer Settings

    Page Setup or Print dialog box), but icon inside the folder. not all the tabs are displayed. 3 The Polaroid ColorShot status box is 2 Click a tab to make your selections, displayed. This message box displays as described below.
  • Page 155: Graphics Tab

    • Select Portrait if your image is vertical. The image is rotated 90 degrees on the Polaroid film, for a better fit. • Select Landscape if your image is hori- zontal. The image is printed with the wide white border at the bottom.
  • Page 156 CONFIGURE THE DRIVER (CONT.) Landscape orientation: (FLOWERS.TIF) Portrait orientation (KIDS.TIF)
  • Page 157 CONFIGURE THE DRIVER (CONT.) INTENSITY USING PREVIEW Click to see a preview of the image before printing. The Preview screen allows you to magnify the image and scroll to The Intensity control offers five set- display the portion you want to print. tings, from darkest to lightest.
  • Page 158: Device Options Tab

    Click the Film Type arrow to display a drop-down list of film types. Select the film type that is currently loaded. IMAGE ENHANCEMENT IQA (Image Quality Assurance) Technology is a Polaroid-patented image enhancement software designed to produce brighter colors in images that have not been previously enhanced.
  • Page 159 CONFIGURE THE DRIVER (CONT.) • Turn on IQA Technology for general If you want to see the effect this fea- photographic images that have been ture has, print an image with and scanned using default settings, or without it for comparison. images that have not had any color correction or image processing RESTORE DEFAULTS...
  • Page 160: Printing

    PRINTING isplay an image on the screen. Select Print on the File menu and click the OK button in the ColorShot Print dialog box to begin printing the current image. If you selected Using Preview on the Device Options dialog box, a preview appears first.
  • Page 161: Using The Preview

    PRINTING (CONT.) Using the preview PRINTING THE FULL IMAGE Important: What you see on the pre- The default setting prints the full view is what you will get on the print. image, which may result in borders on The Preview screen includes some the top and bottom or on the sides, tools to resize/crop the image.
  • Page 162: Tips On Resizing Your Image

    Graphics tab for a better fit. • If your image does not have the cor- Minus magnifying glass (zoom- rect proportions for the ColorShot out tool): Multiple-click to undo film (even after the appropriate orien- a zoom in. tation has been selected), you can...
  • Page 163 LANDSCAPE ORIENTATION You can enlarge your image and select a crop by using the scroll bars in the ColorShot Print Preview Screen. For the best control over image size, however, we recommend that you resize your image in your imaging application before printing.
  • Page 164: Start Printing

    To start printing the current image, click the printer icon on the preview tool bar (if Using Preview is checked), or click OK in the ColorShot dialog box (if Using Preview is not checked). Note: If this is the first image in a pack, the protective film cover ejects first.
  • Page 165 PRINTING (CONT.) Once the image is sent, the power LED flashes slowly while printing. The print automatically ejects when it is ready (in about 10 to 20 seconds). Once ejected, the image starts to appear right away, and appears fully developed in about 10 minutes.
  • Page 166: Handling The Print

    PRINTING (CONT.) Handling the print Removing an empty pack The print is dry as soon as it is ejected and can be handled immediately; The screen displays an “out of film” however, for the first few minutes, do message when the pack is empty. not shake or bend the print.
  • Page 167: Troubleshooting

    Technical Support f the printer is not operating properly and you cannot resolve it with the troubleshooting information in this manual or the Installation Guide (CSinstal.pdf), contact Polaroid Technical Support. MGI PhotoSuite: If you need help with MGI PhotoSuite, check the on-line help in PhotoSuite for information on obtaining product sup- port from MGI.
  • Page 168 TROUBLESHOOTING (CONT.) WITHIN THE U.S.A. OUTSIDE THE U.S.A Call us toll-free from within the conti- Contact the nearest Polaroid Service nental U.S.A. at 1-800-432-5355, Center. See the list on pages 40 – 44. Monday through Friday, 8 a.m. to 8 p.m., Eastern Time. We offer a vari- INTERNET SUPPORT ety of Customer Support services;...
  • Page 169: Cleaning The Rollers

    TROUBLESHOOTING (CONT.) Cleaning the rollers For best results, clean the rollers before loading a fresh pack of film. If dirt or dust accumulates on the print rollers, it can result in a repeated pattern on your pictures, as illustrated. 1 Open the door and remove the pack. Note: If there is a partially loaded pack in the printer, you will lose the top frame when you reload that pack.
  • Page 170: Cleaning The Printer

    TROUBLESHOOTING (CONT.) Cleaning the printer Wipe the surface with a damp cloth. Do not use aromatic solvents such as acetone, MEK, strong detergent solu- tions, or abrasives of any sort. Loading a partially used pack If you load a partially used pack, the printer assumes a full pack is loaded and the software gives you an incor- 2 Turn the rollers with one hand.
  • Page 171: Increasing Printer Performance

    TROUBLESHOOTING (CONT.) Increasing printer performance To optimize speed and performance, try the following: • Increase the amount of RAM in your computer. • Increase the available hard disk space. • Decrease the size of your image files, if possible (the larger the file, the longer it takes to print).
  • Page 172: Picture And Printer Problems

    Print is not what you expected Print out the sample images provided (in color, brightness, or some other on the Polaroid ColorShot CD ROM for Printing test images on imaging characteristic). comparison; see page 31...
  • Page 173 TROUBLESHOOTING (CONT.) The picture has a blue tint. The film may be too cold. Let the pack warm up to room temperature before using, if it has been refrigerated or stored in a cold environment. Film should be between 55 and 95 (13 and 35 C) for best results.
  • Page 174 Check the video accelerator setting; communicate with the print driver see the Installation Guide for details. (Print dialog box or preview screen If problem persists, call Polaroid does not appear). Technical Support; see page 23. The film counter in the preview Loading a partially used pack or opening window is not accurate.
  • Page 175: Printing Test Images

    2 Click Printer Setup on the File menu. 2 Be sure all the ColorShot Properties are set to their default settings (see 3 Select Polaroid ColorShot as the Configure the driver for details): printer and select Portrait orientation.
  • Page 176 TROUBLESHOOTING (CONT.) 7 Click OK to print the image. 8 The ColorShot preview screen is dis- played. What you see in the preview box is what will appear in the print. Click the printer icon in the Preview tool bar to begin printing.
  • Page 177 Samples folder. 7 Click OK to print the image. 2 Click Printer Setup on the File menu. 8 The ColorShot preview screen is dis- 3 Select Polaroid ColorShot as the played. What you see in the preview printer and select Landscape orienta- box is what will appear in the print.
  • Page 178 TROUBLESHOOTING (CONT.) In a few moments, the printer will If the two sample images print cor- eject FLOWERS.TIF. rectly (as shown in the preview and in this manual), then the printer and printer driver are working properly. If you are having a problem printing from your imaging application or you are getting unexpected results with your own images, check the settings...
  • Page 179: Reconnection Note

    TROUBLESHOOTING (CONT.) Reconnection note Your system or hub may have several USB ports. If you connect the printer into a port other than the one used at original installation, the system prompts you to reinstall the software. If this happens, click cancel at the prompt to reinstall, and plug the print- er into the previously used port.
  • Page 180: Limited Equipment Warranty

    TROUBLESHOOTING (CONT.) Limited Equipment return the product in its original pack- aging. Warranty This Limited Warranty does not apply Polaroid Corporation warrants your to product damage resulting from Polaroid C printer against OLOR accident, incorrect installation, unau- defects in manufacture for a period of thorized modification, misuse or 90 days from the date of purchase.
  • Page 181 Within the U.S.A. and Canada: Before There are no user serviceable parts you return your equipment for inside the unit. Refer servicing to quali- repair, please call Polaroid Customer fied service personnel. Service from within the U.S.A. at • Polaroid Corporation reserves the...
  • Page 182: Fcc Compliance

    TROUBLESHOOTING (CONT.) FCC Compliance FCC NOTICE: RADIO AND TELEVISION INTERFERENCE Product: The Polaroid C OLOR Note: This equipment has been tested Digital Photo Printer and verified for compliance with the Marketed by: Polaroid Corporation, limits for a Class B digital device pur- 575 Technology Square, Cambridge, suant to Part 15 of the FCC rules.
  • Page 183 TROUBLESHOOTING (CONT.) equipment does cause harmful inter- Changes and modifications not ference to radio or television recep- expressly approved by the manufac- tion, which can be determined by turer or registrant of this equipment turning the equipment off and on, the can void your authority to operate this user is encouraged to try to correct equipment under Federal...
  • Page 184: Polaroid Offices And Service Centers

    288.6521 Tel.: (02) 950 7000 287.5393 Fax: (02) 887 2209 Canada Belgique/België Polaroid Canada Inc. Polaroid (Belgium) N.V. - S.A. 350 Carlingview Drive Rue Colonel Bourg 111 Etobicoke, Ontario M9W 5G6 Kolonel Bourgstraat 111 Toll free: 1-800-268-6970 1140 Bruxelles-1140 Brussel Tel.: 027143102 (Flemish)
  • Page 185 Blokken 75 B.P. 7 3460 Birkerød 78996-Elancourt Cédex Tlf.: 80011887 Tel.: 0141913810 Deutschland Hong Kong Polaroid GmbH Polaroid (Far East) Ltd. Sprendlinger Landstrasse 109 32/F Windsor House 63069 Offenbach 311 Gloucester Road Tel.: 06995096056 Causeway Bay Tel.: (852) 2894 0333 España Polaroid (España), S.A.
  • Page 186 Tel.: 81-3-3438-8811 Tel.: 0204874534 Fax: 81-3-3433-3537 New Zealand Polaroid New Zealand Ltd. México Camera Services Polaroid de México S.A. de C.V. 24-26 Anzac Avenue Paseo de la Reforma 195-Piso 17 Auckland C.P. 06500 México, D.F. Tel.: (09) 377 3773 Tel.: 703-1111...
  • Page 187 TROUBLESHOOTING (CONT.) Norge Puerto Rico Polaroid (Norge) A/S Polaroid Caribbean Corporation Industriveien 8B, 1473 Skårer Centro de Seguros Postboks 80, 1471 Skårer Ave. Ponce de León 701, Tlf.: 80011887 Miramar, Santurce 00907 Tel.: (809) 725-6240 Österreich Fax: (809) 725-5462 Polaroid Ges.m.b.H.
  • Page 188 TROUBLESHOOTING (CONT.) Suomi U.K. Polaroid Oy Polaroid (U.K.) Ltd. & Sinikalliontie 10 Polaroid Export Operations 02630 Espoo Wheathampstead House Puh.: 0800117008 Codicote Road Wheathampstead Sverige Hertfordshire AL4 8SF Polaroid AB Tel.: 0181 308 6508 (U.K.) Ekholmsvägen 36 (44) 181 308 6593 (Export) Box 204 127 24 Skärholmen...
  • Page 189: Index

    Darkest, 13 CD-ROM requirements, 4 Details tab, 10 cleaning Device Options tab, 14 the printer, 26 digital camera, 3 the rollers, 25 - 26 dirty rollers, 25, 29 ColorShot film, 5, 8 disk space requirements, 4 ColorShot printer, described, 2...
  • Page 190 film tray, 7 Film Type box, 14 empty film pack, 22 film, 5 defective, 29 partial pack, 29 FCC compliance, 38 - 39 FLOWERS.TIF, 12 film count, 26 printing, 31 - 32 inaccurate, 30 film counter, 17 film cover, 8, 20 Graphics tab, 11 film door latch, 6, 8 film door, 6, 8...
  • Page 191 images, 3 Lightest, 13 imaging applications, 3 loading film, 8 partial pack, 26 Intensity control, 13, 28 internet, 3 support, 24 manuals, described, 2 IQA Technology MGI PhotoSuite, 15, 19 checkbox, 14 support, 23 described, 15 Microsoft Windows, 3, 4 monitor requirements, 4 KIDS.TIF, 12 KIDS.TIF, printing, 31 - 32...
  • Page 192 PhotoSuite. See MGI PhotoSuite print ejection, 21 picture cropping, 30 handling, 22 picture problems, 28 - 31 queue, 10 Polaroid Offices and Service Centers, size of, 5 40 - 44 with spots, 29 Polaroid technical support, 23 printer portrait orientation, 11...
  • Page 193 printing, 16 - 22 repair, 37 icon, 18 requirements, system, 4 starting, 20 resizing your image, 18 test images, 31 - 34 Restore Defaults button, 13, 15 the full image, 17 rollers. See processing rollers with borders, 17 problems, troubleshooting, 28 - 31 processing rollers, 7 sample images, cleaning, 25 - 26...
  • Page 194 23 video accelerator setting, 30 MGI, 23 over internet, 24 Polaroid, 23, 24 warrant y, 36 temperature, 29 Windows. See Microsoft test image, printing, 31 - 34 tool bar (Preview), 18 troubleshooting guide, 28 - 31 zoom-out tool, 18...
  • Page 195 “Polaroid”, “Polaroid ColorShot”, and “IQA” are trademarks of Polaroid Corporation. All other product names may be the property of their respective owners.

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