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• Reset your mobile phone.
Resetting Your Mobile Phone
Backing Up My Settings
You can back up your mobile phone's settings to Google
servers, with your Google account. If you replace your mobile
phone, the settings you have backed up are stored on the new
mobile phone the first time you sign in with your Google account.
1. On the Settings screen, touch Privacy.
2. Select the Back up my settings check box.
Restoring Factory Data
If you reset your phone to the settings that were configured at
the factory, all of your personal data from internal phone
storage, including information about your Google Account, any
other accounts, your system and application settings, and any
downloaded applications will be erased. Resetting the phone
does not erase any system software updates you've
downloaded or any files on your microSD card, such as music or
photos.
Managing Your Mobile Phone
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