Configuration tools .................................................................................................................................. 37
SmartStart software........................................................................................................................ 37
HP ROM-Based Setup Utility............................................................................................................ 37
Array Configuration Utility .............................................................................................................. 40
Management tools................................................................................................................................... 41
Automatic Server Recovery ............................................................................................................. 41
ROMPaq utility.............................................................................................................................. 42
Erase Utility .................................................................................................................................. 42
HP Systems Insight Manager ........................................................................................................... 43
Management Agents...................................................................................................................... 43
Redundant ROM support ................................................................................................................ 45
Diagnostic tools ...................................................................................................................................... 46
HP Insight Diagnostics .................................................................................................................... 46
Integrated Management Log ........................................................................................................... 47
Array Diagnostic Utility .................................................................................................................. 47
Keeping the system current ....................................................................................................................... 48
Drivers ......................................................................................................................................... 48
ProLiant Support Packs ................................................................................................................... 49
HP Smart Update Manager............................................................................................................. 49
Care Pack .................................................................................................................................... 50
Troubleshooting .......................................................................................................................... 51
Troubleshooting resources ........................................................................................................................ 51
Pre-diagnostic steps ................................................................................................................................. 51
Symptom information ..................................................................................................................... 53
Service notifications................................................................................................................................. 54
Loose connections ................................................................................................................................... 54
Troubleshooting flowcharts ....................................................................................................................... 54
Start diagnosis flowchart ................................................................................................................ 55
General diagnosis flowchart ........................................................................................................... 56
POST problems flowchart ............................................................................................................... 59
OS boot problems flowchart ........................................................................................................... 61