Page 1 HP EliteBook 2730p Notebook PC Maintenance and Service Guide Document Part Number: 483222-002 March 2012 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting...
Page 3 Sun Microsystems, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 4 Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 5: Table Of Contents
Contents 1 Product description 2 External component identification Top components ..............2–1 Wireless antenna locations .
Page 6 Contents Top cover ..............4–21 RTC battery.
Page 7 Contents 9 Connector pin assignments 1394 ................9–1 Audio-in (microphone).
Page 8 Contents viii Maintenance and Service Guide...
Page 9: Product Description
Product description Category Description Product Name HP EliteBook 2730p Notebook PC Processors Intel® Core™2 Duo ultra low-voltage, non-socketed processors: ■ SL9600 2.13-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ SL9400 1.86-GHz processor, 6-MB L2 cache, 1066-MHz FSB ■...
Page 10 Description Mass storage drives Supports 45.72-mm (1.80-inch) hard drives and 45.72-mm (1.80-inch) solid-state drives Customer-accessible Serial ATA HP 3D DriveGuard Supports the following drives: ■ 250-GB, 5400-rpm hard drive ■ 160-GB, 5400-rpm hard drive ■ 120-GB, 5400-rpm hard drive ■ 80-GB, 5400-rpm hard drive ■...
Page 11 Durable key caps Taps enabled as default Power requirements 65-W HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 6-cell, 2.25-Ah (44-Wh) Li-ion battery Supports HP2700 Ultra-Slim Battery (travel battery)
Page 12 Product description Category Description Operating system Restore media: Windows Vista Business 32 Windows Vista Business 64 Windows Vista Ultimate 32 Windows Vista DRDVD Windows XPTablet Windows XPTablet DRDVD Microsoft Office Ready restore DVD Certified: Novell SuSE Linux Web support: Windows Vista Enterprise 32 Windows Vista Enterprise 64 Serviceability End-user replaceable parts:...
Page 13: External Component Identification
External component identification Top components Wireless antenna locations Item Component Description WWAN antenna* Sends and receives wireless signals to communicate with wireless wide area networks (WWAN). WLAN antennae (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN).
Page 14: Display Components
Opens and turns on the keyboard light. Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed. HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. (fingerprint reader) Internal microphones (2) Record sound and transmit sound for video conferencing and Voice Over IP (VoIP).
Page 15: Buttons And Switches
External component identification Buttons and switches Item Component Description Internal display switch Turns off the display if the display is closed while the power is on. Presentation button Starts the presentation feature. Volume mute button Mutes and restores speaker sound. Volume scroll zone Adjusts speaker volume: ■...
Page 16: Keys
External component identification Keys Item Component Description esc key Displays system information when pressed in combination with the fn key. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. Windows logo key Displays the Windows Start menu.
Page 17: Lights
■ Blinking turquoise: The hard drive is being accessed. Drive light ■ Amber: HP 3D DriveGuard has temporarily parked the internal hard drive. Caps lock light On: Caps lock is on. ■ Off: TouchPad is enabled.
Page 18: Pointing Devices
External component identification Pointing devices Item Component Description ■ Off: TouchPad is enabled. TouchPad light ■ Amber: TouchPad is disabled. TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the fn key. Pointing stick* Moves the pointer and selects or activates items on the screen. fn key Enables/disables the TouchPad when pressed in combination with the f5 key.
Page 19: Front Components
External component identification Front components Item Component Description ■ When the computer is off, slide the switch to the right to turn on Power switch the computer. ■ When the computer is on, slide the switch to the right to shut down the computer.
Page 20: Right-Side Components
External component identification Right-side components Item Component Description HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. (fingerprint reader) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Page 21: Left-Side Components
A wireless network must be set up in order to establish a wireless connection. ■ Blue: An integrated wireless device, such as a wireless local area network Wireless light (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. ■ Amber: All wireless devices are off. Info button Launches Info Center, which enables you to open various software solutions.
Page 22 A wireless network must be set up in order to establish a wireless connection. ■ Blue: An integrated wireless device, such as a wireless local area network Wireless light WLAN device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. ■ Amber: All wireless devices are off. Info button Launches Info Center, which enables you to open various software solutions.
Page 23: Rear Components
External component identification Rear components Item Component Description Jog dial In tablet mode, functions like the enter key and the up and down arrows on a standard keyboard. ■ Press inward to enter a command. ■ Rotate up to scroll up. ■...
Page 24: Bottom Components
External component identification Bottom components Item Component Description Hard drive bay Holds the hard drive, memory module slots, WLAN module (select models only), and WWAN module (select models only). Vents (4) Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.
Page 25: Illustrated Parts Catalog
Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: 1 Product name: This is the product name affixed to the front of the computer. 2 Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Page 26: Computer Major Components
Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
Page 27 Illustrated parts catalog Item Description Spare Part Number Display assembly (includes ambient light sensor, fingerprint reader, logo, 2 microphones, nameplate, 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables) 12.1-inch, WXGA LED display assembly with webcam and outdoor light 504172-001 12.1-inch, WXGA LED display assembly with webcam 504170-001...
Page 28 Illustrated parts catalog Item Description Spare Part Number Plastics Kit, includes: 501499-001 (3a) Hinge cover (3b) ExpressCard slot bezel (3c) Hard drive cover (includes 6 captive screws, secured by C-clips) ✎ “Plastics Kit” on page 3-9 for more Plastics Kit spare part information. Top cover (includes LED board and cable and display alignment guides) 501502-001 RTC battery (includes double-sided tape)
Page 29 Illustrated parts catalog Item Description Spare Part Number (15) WLAN module: Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in Russia, Ukraine, and Pakistan 506678-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001...
Page 30 Illustrated parts catalog Item Description Spare Part Number Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, 459263-002 Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,...
Page 31: Cable Kit
Illustrated parts catalog Cable Kit Item Description Spare part number Cable Kit: 501500-001 Audio connector board cable Bluetooth module cable Maintenance and Service Guide 3–7...
Page 32: Mass Storage Devices
Illustrated parts catalog Mass storage devices Item Description Spare part number Hard drive (includes bracket, isolator and connector cable) 250-GB, 5400-rpm 577990-001 160-GB, 5400-rpm 509435-001 120-GB, 5400-rpm 501491-001 80-GB, 5400-rpm 501490-001 Solid-state drive (includes bracket, isolator and connector cable) 128-GB 574995-001 80-GB 501492-001...
Page 33: Plastics Kit
Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 501499-001 Hinge cover ExpressCard slot bezel Hard drive cover (includes one captive screw, secured by a C-clip) Maintenance and Service Guide 3–9...
Page 34: Miscellaneous Parts
■ Phillips PM2.0×4.0 screw ■ Phillips PM2.0×3.0 screw ■ Torx T8M2.5×6.0 screw ■ Torx T8M2.0×8.0 screw ■ Torx T8M2.0×5.0 screw Antenna, external 592489-001 Pointing stick rubber cap 486565-001 HP Docking Station 455953-001 Pen with tether 501494-001 3–10 Maintenance and Service Guide...
Page 35: Sequential Part Number Listing
Sequential part number listing Spare part number Description 455953-001 HP Docking Station 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,...
Page 36 Illustrated parts catalog Spare part number Description 487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,...
Page 37 Illustrated parts catalog Spare part number Description 501491-001 120-GB, 5400-rpm, 1.8-inch hard drive (include bracket, isolator and connector cable) 501492-001 1.8-inch, 80-GB solid-state drive (include bracket, isolator and connector cable) 501494-001 Pen with tether 501497-001 Smart card reader 501493-001 Keyboard for use in the United States 501493-031 Keyboard for use in the United Kingdom 501493-041...
Page 38 Illustrated parts catalog Spare part number Description 501499-001 Plastics Kit ✎ “Plastics Kit” on page 3-9 for more Plastics Kit spare part information. 501500-001 Cable Kit ✎ “Cable Kit” on page 3-7 for more Cable Kit information. 501501-001 Base enclosure (includes display release latch and rubber feet) 501502-001 Top cover (includes LED board and cable and display alignment guides) 501503-001...
Page 39 Illustrated parts catalog Spare part number Description 598660-001 System board equipped with Intel Core2 Duo SL9600 2.13-GHz processor, 800-MHz FSB, and 3-MB L2 cache (includes thermal replacement material) for use in Russia and the People’s Republic of China 598661-001 System board equipped with Intel Core2 Duo SU9400 1.40-GHz processor, 800-MHz FSB, and 3-MB L2 cache (includes thermal replacement material) for use in for Russia and the People’s Republic of China 598855-001...
Page 40 Illustrated parts catalog 3–16 Maintenance and Service Guide...
Page 41: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Page 42: Grounding Guidelines
Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 43 Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...
Page 44: Workstation Guidelines
Removal and replacement procedures Workstation guidelines Follow these grounding workstation guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■...
Page 45: Unknown User Password
Removal and replacement procedures ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats. Material Voltage protection level Antistatic plastic...
Page 46: Component Replacement Procedures
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 49 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.
Page 47: Computer Feet
Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 501496-001. There are four rubber feet that attach to the base enclosure in the locations illustrated below. Maintenance and Service Guide 4–7...
Page 48: Battery
Removal and replacement procedures Battery Description Spare part number 6-cell, 4.4-Wh battery 534060-291 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 49: Sim
Removal and replacement procedures ✎ This section applies only to computer models with WWAN capability. ✎ If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1.
Page 50: Hard Drive
Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive bracket, hard drive isolator, and hard drive connector cable. Description Spare part number 250-GB, 5400-rpm, 1.8-inch hard drive 577990-001 160-GB, 5400-rpm, 1.8-inch hard drive 509435-001 120-GB, 5400-rpm, 1.8-inch hard drive 501490-001...
Page 51 Removal and replacement procedures 3. Remove the two Phillips PM2.0×3.0 screws 1 that secure the hard drive bracket to the computer. 4. Remove the hard drive bracket 2. 5. Disconnect the hard drive connector cable 1 from the system board. 6.
Page 52: Wlan Module
Removal and replacement procedures WLAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in Russia, Ukraine, and Pakistan 506678-001...
Page 53 Removal and replacement procedures Description Spare part number Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 459263-002 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the...
Page 54 Removal and replacement procedures Remove the WLAN module: 1. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux”...
Page 55: Wwan Module
Removal and replacement procedures WWAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number HSPDA EV-DO WWAN module 483377-002 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 56: Memory Module
Removal and replacement procedures Memory module Description Spare part number 4096-MB (PC2-6400, 800-MHz, DDR2) 598855-001 2048-MB (PC2-6400, 800-MHz, DDR2) 598858-001 1024-MB (PC2-6400, 800-MHz, DDR2) 598861-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 57: Keyboard
Removal and replacement procedures Keyboard Description Spare part number For use in Belgium 501493-A41 For use in Brazil 501493-201 For use the Czech Republic 501493-211 For use in Denmark 501493-081 For use in Finland and Sweden 501493-B71 For use in France 501493-051 For use in French Canada 501493-121...
Page 58 Removal and replacement procedures Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 59 Removal and replacement procedures 2. Turn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge of the keyboard 1 and slide it 2 back until the pointing stick cable is accessible. 5.
Page 60: Hinge Cover
Removal and replacement procedures Hinge cover ✎ The hinge cover is included in the Plastics Kit, spare part number 501499-001. Before removing the hinge cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 61: Maintenance And Service Guide
Removal and replacement procedures Top cover Description Spare part number Top cover (includes LED board and cable and display alignment guides) 501502-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 62 Removal and replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the ZIF connector 1 to which the TouchPad board cable is connected and disconnect the TouchPad board cable from the system board.
Page 63: Rtc Battery
Removal and replacement procedures RTC battery ✎ Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes double-sided tape) 482963-001 Before removing the RTC battery, follow these steps: 1.
Page 64: Audio Connector Board
Removal and replacement procedures Audio connector board Description Spare part number Audio connector board (includes cable) 507056-001 Before removing the audio connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 65: Bluetooth Module
Removal and replacement procedures Bluetooth module Description Spare part number Bluetooth module 483113-001 ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cables Kit, spare part number 501500-001. Before removing the Bluetooth module, follow these steps: 1.
Page 66: Speaker
Removal and replacement procedures Speaker Description Spare part number Speaker 507057-001 Before removing the speaker, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 67: Display Assembly
Removal and replacement procedures Display assembly ✎ The display assembly spare part kit includes an ambient light sensor, fingerprint reader, logo, 2 microphones, nameplate, 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables. Description Spare part number 12.1-inch, WXGA LED display assembly with webcam and outdoor light 504172-001 12.1-inch, WXGA LED display assembly with webcam...
Page 68 Removal and replacement procedures Remove the display assembly: 1. Open the computer as far as possible. 2. Disconnect the following cables from the system board and remove the cables from the clips built into the system board shielding: 1 Fingerprint reader board cable 2 Webcam cable 3 Microphone cable 3.
Page 69 Removal and replacement procedures Ä CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 8. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer. Be sure to hold the display before removing the last screw to prevent damage to the display.
Page 70: System Board
Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material. Description Spare part number For use in all countries and regions except for Russia and the People’s Republic of China ■ Equipped with Intel Core2 Duo SL9600 2.13-GHz processor, 1066-MHz FSB, and 6-MB L2 cache 530589-001 ■...
Page 71 Removal and replacement procedures Remove the system board: 1. Turn the computer upside down, with the front toward you. 2. Remove the wireless module compartment shield from the base enclosure. The wireless module compartment shield is included in the Shield Kit, spare part number 501503-001. 3.
Page 72 Removal and replacement procedures 6. Position the computer with the front toward you. 7. Remove the system board shield. The system board shield is included in the Shield Kit, spare part number 501503-001. 8. Remove the four Phillips PM2.0×5.0 screws that secure the system board to the base enclosure. 4–32 Maintenance and Service Guide...
Page 73 Removal and replacement procedures 9. Position the computer with the rear panel toward you. 10. Use the battery connector 1 to lift the front edge of the system board 2 until it rests at an angle. 11. Remove the system board by sliding it away from the base enclosure 3 at an angle. Reverse this procedure to install the system board.
Page 74: Fan/Heat Sink Assembly
Removal and replacement procedures Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 501495-001 Before removing the fan/heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 75 Removal and replacement procedures 2. Turn the system board upside down with the front toward you. 3. Loosen the six Phillips PM2.5×7.0 captive screws 1 that secure the fan/heat sink assembly to the base enclosure in the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly. 4.
Page 76: Modem Module
Removal and replacement procedures Modem module ✎ The modem module spare part kit includes a modem module cable. Description Spare part number For use only in Australia and New Zealand 461750-011 For use in all countries and regions except Australia and New Zealand 461750-001 Before removing the modem module, follow these steps: 1.
Page 77: Computer Setup
Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...
Page 78: Using Computer Setup
Computer Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 79: Restoring Factory Settings In Computer Setup
Computer Setup Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 80: Security Menu
Allow HP SpareKey Enrollment Enable/disable permission to enroll or reset HP SpareKey. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. HP SpareKey Enable/disable HP SpareKey (enabled by default).
Page 81: Diagnostics Menu
Computer Setup Diagnostics menu Select To do this ■ F1 System Information – System Diagnostics menu Displays the following information: ❐ Identification information for the computer and the batteries in the system. ❐ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Page 82 ✎ Availability of the options above varies by computer model. ■ Enable/disable secondary battery fast charge (enabled by default). ■ Enable/disable HP QuickLook 2 (enabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default). ■ Enable/disable TXT (Intel® Trusted Execution Technology) (select models only;...
Page 83 ✎ Availability of the options above varies by computer model. ■ Enable/disable secondary battery fast charge (enabled by default). ■ Enable/disable HP QuickLook 2 (enabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default). ■ Enable/disable TXT (Intel® Trusted Execution Technology) (select models only;...
Page 84 Computer Setup Select To do this ✎ Port Options (all are enabled by default) All port options are enabled by default. ■ Enable/disable the Smart Card slot. ■ Enable/disable the ExpressCard slot. ■ Enable/disable the serial port. ■ Enable/disable the parallel port. ■...
Page 85: Specifications
Specifications Computer specifications Metric U.S. Dimensions Length 21.2 cm 8.35 in Width 29.0 cm 11.42 in Height 2.8 cm 1.10 in Weight 1.70 kg 3.74 lb Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A Temperature Operating (not writing to optical disc)
Page 86: 12.1-Inch, Wxga Display Specifications
Specifications 12.1-inch, WXGA display specifications Metric U.S. Dimensions Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.279 ×...
Page 87: System Dma Specifications
Specifications System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System interrupt specifications Hardware IRQ System function...
Page 88: System I/O Address Specifications
Specifications System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt Controller 028 - 029 Program interrupt Controller 02C - 03D Program interrupt Controller 02E - 02F Motherboard Resource 030 - 031...
Page 89 Specifications I/O address (hex) System function (shipping configuration) 0C0- 0DF Direct memory access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resource 3B0-3BB Mobile Intel 4 series Express Chipset Family 3C0-3DF Mobile Intel 4 series Express Chipset Family 400-47F Motherboard resource 4D0-4D1 Programmable interrupt controller 500-57F...
Page 90: System Memory Map Specifications
Specifications System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended memory (based on memory installed) (X+1)0000000-FEDFFFFF PCI bus FED00000-FED003FF High precision event timer FEE01000-FFFFFFFF...
Page 91: Screw Listing
Screw listing This section provides specification and reference information for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 501498-001. Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm...
Page 92: Phillips Pm2.0×3.0 Screw
Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the hard drive bracket to the system board 7–2 Maintenance and Service Guide...
Page 93: Phillips Pm2.0×4.0 Screw
Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 5.0 mm Where used: 1 Two screws that secure the WLAN module to the system board 2 Two screws that secure the WWAN module to the system board Where used: 2 screws that secure the modem module to the system board Maintenance and Service Guide 7–3...
Page 94: Torx T8M2.0×8.0 Screw
Screw listing Torx T8M2.0×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.0 mm 4.5 mm Where used: 6 screws that secure the keyboard to the computer Where used: 3 screws that secure the top cover to the base enclosure 7–4 Maintenance and Service Guide...
Page 95: Torx T8M2.0×5.0 Screw
Screw listing Torx T8M2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the hinge cover to the computer Where used: 2 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7–5...
Page 96: Phillips Pm2.0×5.0 Screw
Screw listing Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the top cover to the base enclosure Where used: One screw that secures the audio connector board to the base enclosure 7–6 Maintenance and Service Guide...
Page 97 Screw listing Where used: One screw that secures the speaker to the base enclosure Where used: 4 screws that secure the system board to the base enclosure Maintenance and Service Guide 7–7...
Page 98: Phillips Pm2.0×4.0 Screw
Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the Bluetooth module to the base enclosure Where used: 1 One screw that secures the display converter cable to the system board 2 Two screws that secure the display panel cable to the system board 7–8 Maintenance and Service Guide...
Page 99: Torx T8M2.5×6.0 Screw
Screw listing Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the computer Maintenance and Service Guide 7–9...
Page 100: Phillips Pm2.5×7.0 Captive Screw
Screw listing Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.5 mm 5.0 mm Where used: 6 captive screws that secure the fan/heat sink assembly to the system board (screws are secured by C clips) 7–10 Maintenance and Service Guide...
Page 101: Backup And Recovery
For detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
Page 102: Performing A Recovery
Backup and recovery To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc To copy the entire screen, press fn+prt sc 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
Page 103: Using The Windows Recovery Tools
1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.
Page 104 To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
Page 105: Backup And Recovery In Windows Xp
For detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
Page 106: Performing A Recovery
The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: 1.
Page 107: Connector Pin Assignments
Connector pin assignments 1394 Signal TPB- TPB+ TPA- TPA+ Maintenance and Service Guide 9–1...
Page 108: Audio-In (Microphone)
Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground 9–2 Maintenance and Service Guide...
Page 109: External Monitor
Connector pin assignments External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide 9–3...
Page 110: Modem)
Connector pin assignments RJ-11 (modem) Signal Unused Ring Unused Unused Unused 9–4 Maintenance and Service Guide...
Page 111: Network)
Connector pin assignments RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Maintenance and Service Guide 9–5...
Page 112: Universal Serial Bus
Connector pin assignments Universal Serial Bus Signal +5 VDC Data Data + Ground 9–6 Maintenance and Service Guide...
Page 113: Power Cord Set Requirements
Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 114: Requirements For Specific Countries And Regions
Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...
Page 115: Recycling
✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org...
Page 116 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
Page 117 Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
Page 118 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
Page 119 Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
Page 120 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
Page 121 3–11 3–14 3–15 ctrl+alt+del 2–11 accessory battery connector 2–12 Esc 2–11 accessory battery connector door 2–12 external WWAN antenna 2–7 allow HP SpareKey enrollment 5–4 info 2–9 2–10 ambient light sensor keyboard light 2–2 2–7 enabling/disabling 5–6 5–7 pointing stick 2–6 location 2–2...
Page 122 Index computer model description 3–1 4–6 display inverter, removal 11–3 computer part number 3–1 4–6 display release latch 2–7 computer product name 3–1 4–6 display switch 2–3 computer serial number 3–1 4–6 docking connector 2–12 Computer Setup drive light 2–5 boot options 5–5 DriveLock passwords 5–4 built-in device options 5–6...
Page 123 3–9 webcam 2–2 removal 4–20 wireless 2–9 2–10 HP Docking Station spare part number 3–10 3–11 memory module HP Fingerprint Sensor 2–2 2–8 removal 4–16 HP SpareKey 5–4 spare part numbers 3–6 3–15 4–16 HP SpareKey enrollment 5–4 microphone jack connector pinout 9–2...
Page 124 Index Rubber Kit, spare part number 3–4 3–13 Operating System disc 8–6 Screw Kit contents 3–10 packaging guidelines 4–3 spare part number 3–10 3–13 parallel port, enabling/disabling 5–8 screw listing 7–1 password clearing 4–5 SD Card Reader 2–8 password policy 5–4 security cable slot 2–8 password, changing 5–4 security level, setting 5–8...
Page 125 Index TPM embedded security 5–4 transporting guidelines 4–3 Unconfigure AMT on Next Boot 5–8 Universal Serial Bus (USB) port connector pinout 9–6 enabling/disabling 5–8 location 2–8 2–9 2–10 unknown password 4–5 USB Key Provisioning Support 5–8 user management 5–4 vent 2–9 2–10 2–12 volume down light 2–5...
Page 126 Index Index–6 Maintenance and Service Guide...

HP EliteBook 2730p Maintenance And Service Manual

1 Product Description

2 External Component Identification

3 Illustrated Parts Catalog

4 Removal and Replacement Procedures

5 Computer Setup

6 Specifications

7 Screw Listing

8 Backup and Recovery

9 Connector Pin Assignments

10 Power Cord Set Requirements

11 Recycling

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