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HP DMXTM 400/430 Operator's Manual

Hewlett-packard dmx operator's manual
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DMX 400/430
Operator's Manual

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Summary of Contents for HP DMXTM 400/430

  • Page 1 DMX 400/430 Operator’s Manual...
  • Page 2 HP PCL-4, and HP Laser Jet II are Trademarks of Hewlett Packard Corporation. CG Triumvirate is a trademark of Agfa Corporation. CG Times, based upon Times New Roman under license from The Monotype Corporation. plc, is a product of Agfa Corporation.
  • Page 3 Agency Compliance and Approvals: UL: UL1950 Information Technology Equipment CSA: C22.2 No. 950-M89 TUV: EN60950 VDE: Class B Vfg. 243/1991 1. Nur für Gebrauch innerhalb eines Gebäudes geeignet. 2. Bei Gefahr, Kabel aus der Steckdose herausziehen 3. Falls kein Kabel mitgeliefert wurde, bitte Folgendes bei der Anschaffung eines Kabels beachten: Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR"...

  • Page 5: Important Safety Instructions

    To protect your Printer from overheating, make sure all openings on the Printer are not blocked. Do not place the Printer on or near a heat source, (i.e., a radiator or heat register). Do not use your Printer near water, or spill liquid of any kind into it.

  • Page 7: Table Of Contents

    2.4.1 Setting the Baud Rate ...22 2.4.1 Other Switches ...23 Creating Labels Using Internal Batch Software 3.0 Introduction ...25 3.1 The Printer used with a LINK CRT ...26 3.2 Formatting and Printing Labels...29 3.3 Create/Modify Label Screen ...34 3.4 Print Label Screen ...47 3.4.1 Printing a Label from Print Label Screen 47...
  • Page 8 5.3 Printhead Alignment Procedure...65 5.3.1 Label Stock Tracking Adjustment ...65 5.3.2 Ribbon Feed and Tracking Adjustments65 5.3.3 Fine Printhead Adjustment...67 5.4 Adjusting Printhead Pressure and Support ...67 5.5 Troubleshooting...68 Maintenance 6.0 Cleaning the Printer...73 6.1 Cleaning the Printhead ...74 (Continued)
  • Page 9 Appendix A ASCII Control Code Chart...A-1 Appendix B Switch Settings and Cable Interfacing...B-1 Appendix C Available Fonts and Barcodes ...C-1 Appendix D Error Codes ...D-1 Appendix E Cable Listings ... E-1 Appendix F Specifications... F-1 Appendix G Warranty Information ...G-1...

  • Page 11: Getting Started

    Inspect the shipping container(s) for damage, if damage is evident contact the carrier to specify the nature and extent of the damage. Remove the Printer from the packaging material and check the contents of the package. In addition to this manual, the following...
  • Page 12 Getting Started DMX 400/430 Operator’s Manual...

  • Page 13: Supplies Necessary To Print

    1.3 Location of Parts on your Printer The following illustrations show the major components of your Printer. Figure 1-1 is the front view of the Printer, Figure 1-2 is the rear view of the Printer, and Figure 1-3 shows the mechanism detail.
  • Page 14 Getting Started Figure 1-2 Rear View Figure 1-3 Mechanism Detail DMX 400/430 Operator’s Manual...

  • Page 15: Tear-Off Assembly Installation

    Tear-off Assembly Installation 1. Open the cover. 2. Disengage the Printhead by rotating the Head-Lift Lever counter-clockwise to the ‘up’ position. 3. Fit the Tear-off Assembly to the slots below the drive roller and push it down until it snaps into place. 4.

  • Page 16: Using The Printer's Control Panel

    Using the Printer’s Control Panel The Printer has three operator-accessible buttons, three indicator lights (LEDs), one switch and one POT, (see Figure 1-5). A brief description of the buttons, lights, switch and POT are listed in this section. Figure 1-5 Buttons and Lights...
  • Page 17 A fault occurs with the cutter or rewind option. a run of labels in the process of being produced and continue on to the next run in the Printer’s buffer. Pressing this button causes the paper to automatically advance to the first print position of the next label.
  • Page 18 Paper/Ribbon Light: Ribbon Switch: Darkness POT: Getting Started This light is activated when: No label and/or ribbon is detected. The Internal Rewinder (if installed) is not rotating, (i.e., maximum rewind capacity has been reached). For direct-thermal printing, (no ribbon), slide the switch to the ‘off’...

  • Page 19: Using Print Media

    The Printer uses labels up to 4.65" (118 mm) wide. The maximum diameter of a roll of labels used in the Printer is 8" (203 mm). If a label is narrower than 3.5" (89 mm) then the Printhead must be adjusted.

  • Page 20: Label Loading Instructions

    1.6.1 Label Loading Instructions 1. Disengage the Printhead by rotating the Head-Lift Lever counter-clockwise to the ‘up’ position. 2. Slide the Media Guide to the outer edge and rotate it to the ‘down’ position. 3. Slide the Retainer to the outer edge of the Supply Mount. 4.

  • Page 21: Adjusting Printhead Pressure

    1.6.2 Adjusting Printhead Pressure 1. Disengage the printhead by rotating the Head-Lift Lever counter-clockwise to the ‘up’ position. 2. Extend the Media Width Adjustment Cam outward from its mounting bracket until the notch on the cam clears the notch on the mounting bracket. 3.
  • Page 22 The gauge behind and below the Printhead can be viewed for making this adjustment. If the label’s edge is not detected within 12" (305 mm) of feeding, the Printer will stop and the paper/ribbon light will remain on. In this case, check the threading of the media around the bottom of the upper and lower Media Guides.

  • Page 23: Ribbon Loading

    Ribbon Loading In thermal-transfer mode, ribbons must be attached to the Take-up Hub. The ribbon can be wound directly on to the hub and held with a clasp, or a used ribbon core can be placed on the hub. 1.7.1 Ribbon Loading Instructions 1.

  • Page 24: Using The Printer's Options

    The Printer uses Memory modules to expand its built-in capabilities, primarily for the use of storing graphic images and bitmaps of smooth fonts. The Printer has one module slot located on the left side for use with memory module memory cartridges.

  • Page 25: Cutter

    1.8.2 Cutter The Printer can be ordered with an optional cutter and tray for cutting tags and labels, or the option can be installed at a later date. This option can be easily attached to the Printer and once installed can be enabled by turning ‘on’...

  • Page 26: Checking Voltage Selection

    2.1 Power Up Self-Test Once labels are installed in the Printer as described in Section 1.6, a Self-Test should be performed. The Printer will power up in the Self-Test Mode when the feed button is pressed as the Printer is being turned on.
  • Page 27 If a label’s edge is not detected within 12" (305 mm) of stock, the Printer will stop feeding labels, (if this occurs, refer to Section 1.6 and reload the media). If a label edge is detected, the Printer will begin to print the Self-Test pattern, see Figure 2-1 or 2-2 (depending on the Printer model) for an example of the Self-Test Label).
  • Page 28 PAPER :241 EDGE: 178 :Ø78 TOFA: 151 INCH COUNTER DATE SET: TOTAL LABEL LENGTH IN INCHES: Figure 2-2 DMX 430 Test Label Setting Up Your Printer REFL : 194 RIBN : ØØ8 ØØ/ØØ/ØØ 674144 TEMP: Ø61 24VLT: ØØØ RWND: Ø1Ø...

  • Page 29: Interfacing To The Printer

    Equipment). Pin 2 is transmit, pin 3 is receive and pin 7 is ground. The Printer supports both Xon/Xoff and CTS/DTR handshaking. Whenever the Printer is interfaced in a mode that does not use the CTS/DTR pins, a jumper should be placed on the PC side of the cable between pins 4 and 5 (CTS/RTS) to bypass the operation of those control lines.

  • Page 30: Sample Installation

    Flash Module. First, connect the Printer to the CRT with the cable number 556000 and turn on switch 7 at the rear of the Printer. Next, plug the Module into the slot on the side of the Printer to store label formats on the Module.
  • Page 31 PC. Through an entry screen, the operator selects the type and quantity of labels to be printed. The PC sends the data via serial cables to the Printer and the operator receives the labels requested. Minicomputer Connection Connecting the Printer to most minicomputers is similar to connecting to a PC.

  • Page 32: Switch Settings

    2.4 Switch Settings There are eight switches located on the back of the Printer as shown in Figure 2-3. The function of the switches is to control communications and are explained on the following pages.

  • Page 33: Setting The Baud Rate

    2.4.1 Setting the Baud Rate For all modes of operation, you must set the baud rate of the interface. On the back of the Printer, you will find a single eight- position DIP Switch, positions 1, 2, and 3 control the setting of the baud rate.

  • Page 34: Other Switches

    Printer can be configured for ‘one up’ printing. With the sensor installed and enabled, the Printer will not print the next label until the last label printed has been removed from the Printer. Switch SW-7: Enables the Internal Batch Software Program. This program is explained in Chapter 3.
  • Page 35 Setting Up Your Printer DMX 400/430 Operator’s Manual...

  • Page 36: Creating Labels Using Internal Batch Software

    Creating Labels Using Internal Batch Software Introduction The Printer can be used in any one of three different operating modes: RS-232C to a host computer; a PC with a compatible software package or; LINK MC2 CRT with Internal Batch Software.

  • Page 37: The Printer Used With A Link Crt

    LINK parallel port. 2. Check LINK CRT Settings The LINK CRT is shipped ready for use with the Printer and the settings are pre-set and should be changed only when necessary. If the terminal's settings have been changed since shipment from the factory, follow the terminal's set-up procedure to reset all default values (see Table 3-1).
  • Page 38 Table 3-1 LINK CRT Settings 3. Select Stand-Alone Labeling Software Mode The Printer is shipped in the RS-232C mode for use with PCs. To use the CRT, turn DIP Switch S1-7 to the ‘on’ position and insert the 256K Flash Module into the Printer before turning the power on.
  • Page 39 4. Verify Setup, Power Up, and Load Media Check that all connections are made and that DIP Switch S1 is correctly configured. Turn on the CRT and Printer power switches. Press the F1 key on the CRT several times. The create/modify label screen and print label screen should toggle back and forth.

  • Page 40: Formatting And Printing Labels

    P (Postnet). Bar codes without human-readable interpretation lines are lowercase a through r, all fonts and bar codes can be magnified in height and width. Menu Screens The following three menu screens are available in the Printer's internal labeling software program: Create/modify label Print Label...
  • Page 41 Creating Labels Using Internal Batach Software F1 or Esc: Toggles between the print and create/modify label screens. F1 can be used only in the label name position of the create/modify or print screens. F2 (list): Displays a library listing of every label format and/or graphic image loaded in the current memory module.
  • Page 42 Creating Labels Using Internal Batch Software F5 and ALT-S: Calls up the system maintenance screen. All system maintenance functions are described in Section 3.5. F6 and ALT-P: create/modify label screen or the sample: position of the print label screen, press ALT-P to bring up the print parameters window.
  • Page 43 Creating Labels Using Internal Batach Software Description Heat Factor Print Speed Slew Speed Dot Pattern Wide Dot Pattern High Label Advance (Back Feed) Form Edge Offset Row Offset Column Offset Update Count on Max. Label Width Max. Label Length Active Buffers Cut By Amount Edge/Reflective If ALT-P parameters are changed while in the create/modify label...
  • Page 44 Creating Labels Using Internal Batch Software F8 and ALT-X: May be pressed while the cursor is located at the ROT field of the create/modify label screen. It will cause the print screen to show a pre-set quantity of 1 for the purposes of printing a test label. F9 and ALT-F: Feeds one label at a time from the print label screen.

  • Page 45: Create/Modify Label Screen

    1. Power up the CRT terminal with the switch on the front of the unit. Turn the Printer on with the power switch located in the back of the Printer. The CRT screen will look like this: MODULE NAME: ________________...
  • Page 46 D SWITCH ACTION 00.20 D SPST on-None-OFF 00.20 D TERMINALS 00.20 D SOLDER/SPADE 00.20 D RATING 00.20 D @ 10 AMPS, 125VAC 00.10 D B200160003003 00.13 D L194003 00.13 D L194003 00.15 DMX 400/430 LABEL PRINTER DMX 400/430 Operator’s Manual DATA/PROMPT ---------------...
  • Page 47 Creating Labels Using Internal Batach Software Figure 3-4 Sample Label Format DMX 400/430 Operator’s Manual...
  • Page 48 's write protect switch is ‘on’; turn it ‘off’ to continue. 4. The Printer can print fonts, bar codes, and graphics at 0, 90, 180, or 270 degree rotations. Valid responses to the ROT...
  • Page 49 Creating Labels Using Internal Batach Software A bar code, followed by the return key. Choices are uppercase A through R, except for P (Postnet). For bar codes that include the human-readable interpretation line, or lowercase a through r for bar codes without human-readable lines, see Appendix C for examples of each available bar code.
  • Page 50 Creating Labels Using Internal Batch Software 6. The XW and XH positions are used to magnify widths and heights of fonts, and to change the wide/narrow ratio of bar codes. If you wish to magnify the width of a font, valid responses are 1 through 9 and A through O.
  • Page 51 Creating Labels Using Internal Batach Software 8. In the BH position, a 3-digit number defines the printed bar height for the field or defines a smooth font. For UPC/EAN bar codes, the default value is 0.80" (20 mm). For all other bar code fields, the default value is 0.40"...
  • Page 52 Creating Labels Using Internal Batch Software 9. The 4-digit Row Field tells the Printer "how far up" on the label to print the data. The default value is 00.00 and the maximum number cannot exceed the maximum label length set in the print parameters window.
  • Page 53 There are six options. The most common type is ‘D’ for data, this tells the Printer that fixed data will be entered in this field. In other words, any alpha and/or numeric characters entered in the data/prompt position will be printed on the label exactly as entered on the screen.
  • Page 54 Information entered in the data/prompt field in the next step will tell the Printer the increment value being used. When viewing the print label screen , it will ask ‘Initial Increment?’...
  • Page 55 Some of the data will need to be re-entered. Use the DEL key, home key or arrow keys to change any information. If the Printer does not allow you to enter as many characters as you need, try backing up with the arrow keys and change the font size.
  • Page 56 Creating Labels Using Internal Batch Software For special font Y, enter the name of the graphic image you want to call from the memory module for printing at this field position. You can enter up to 16 uppercase characters. Enter the desired prompt information. The field allows up to 44 characters to be entered.
  • Page 57 Time and date string data is selected by using characters A through Z, and a through f as shown in Table 3-4 in order to retrieve data from the Printer's internal clock. Table 3-4 Time and Date Information Format yyyy DMX 400/430 Operator’s Manual...

  • Page 58: Print Label Screen

    Creating Labels Using Internal Batch Software In the following example the proper matching characters are sent to the Printer that request the day of week and date to be printed. This command causes the Printer to enter date formatting mode. Spaces and punctuation appear as shown in the example.

  • Page 59: Print Label Screen

    3.4.1 Printing a label from the ‘Print Label Screen ’ 1. Enter the label name you want to print and press the return key. The cursor will move to the quantity position. If the Printer does not find the label name you entered, you will receive an error message and will need to re-enter the label name.
  • Page 60 The number of labels you requested will be printed. After the print job request is sent to the Printer, the cursor will move back to the label name position. Additional print jobs can now be sent to the Printer or you can return to the create/modify label screen.

  • Page 61: System Maintenance Screen

    2) COPY MODULE. 3) METRIC ? NO. 4) PRINT TEST LABEL. 5) SYSTEM TEST LABEL. 6) EDIT MODULE NAME. 7) RESET PRINTER. 8) EXIT TO RS-232C SYSTEM. 9) PACK MODULE DATA. ENTER NUMBER: ________ Figure 3-6 To exit the screen, press the Esc key. All system maintenance screen...
  • Page 62 7 is on then the internal batch will take over. This is the same as turning Switch 7 ‘off’ and resetting the Printer. You can use the <STX g> command to enter the Internal Batch without using switch 7 in the rear of the Printer.

  • Page 63: Quick Reference Listing

    Creating Labels Using Internal Batach Software Quick Reference Listing The following pages list the valid commands for the Printer's Internal Batch Labeling Software Program. 3.6.1 Create/Modify Label Commands Command 1,2,3 and 4 Fonts: 0 through 8, smooth font 9 Bar Codes: Uppercase A through R, except P (Postnet)

  • Page 64: Print Parameters (Alt-P)

    Creating Labels Using Internal Batch Software 3.6.2 Print Parameters (ALT-P) Description Heat Factor Print Speed DMX400 DMX 430 Slew Speed DMX 400 DMX 430 Dot Pattern Wide Dot Pattern High Form Edge Offset Form Advance (Back Feed) Row Offset Column Offset Update Count on Max.

  • Page 65: Printing Labels

    Programming Commands In order to be ready for a command sequence, the Printer must first receive a special character called an “attention getter,” this character informs the Printer that it is about to receive a command and the type of command it will be.
  • Page 66 When the Printer receives an Immediate Command it will cease whatever it is doing and perform that command. Commands of all types must be in this sequence: 1. Attention Getter 2. Command Character 3. Parameters that must be entered by the user (if any).
  • Page 67 The System-Level Commands are used to create formats, load and store graphic information, and control the Printer. Table 4-3 provides a brief description and format of each System-Level Command Character. Char Description Set time and date Enable feedback characters Get Printer time and date...
  • Page 68 Char Description Set metric flag, enter metric mode Clear metric flag, return to inch mode All references set to inch mode Form edge offset (start of print position) Cycle cutter Enter character dump mode Controlled pause Clear all memory modules Clear module Select reflective sensor Slew (feed) speed...
  • Page 69 A STX L Command switches the Printer from the System Level to the Label-Formatting Mode. All command characters after STX L are interpreted as Label-Formatting Commands until the Label- Formatting Mode is terminated with the Command Character E. All Label -Formatting Commands are terminated with hex value 0D.
  • Page 70 Set count by amount Table 4-4 Label-Formatting Commands (Continued) There are two special commands used by the Printer, the STX S, (Recall Global Data), and the STX T (print date and time) commands. Unlike the other Label-Formatting Commands, which follow the STX L Command, these special commands are entered directly into the data field.

  • Page 71: Programming Examples

    The commands used for bit mapped font loading are usually generated by font-creation software. However, the Assign Font ID Number command must be sent to the Printer before the font file. Font-Loading Commands are listed in Table 4-6. *c###D )s#W...
  • Page 72 The example shown below prints out a Code 3 of 9 bar code with a wide to narrow bar ratio of 3:1 and can be used to print any of the bar codes shown in Appendix C by altering the example's fields. <STX>L<CR>...

  • Page 73: Troubleshooting

    Troubleshooting Introduction This chapter provides general guidelines to help maintain the print quality when using media other than the recommended 5 mil stock. It also provides basic ideas to help identify common installation and communication interfacing problems. If there is any doubt about your ability to perform the procedures outlined in this chapter, contact a qualified service technician before making any adjustments.

  • Page 74: Controlling Print Quality

    The Printer has two ways to compensate for this: first set the burn time to a higher value by using the H Label-Formatting Command. This causes more heat to be transferred into the media, and consequently generates a darker image;...

  • Page 75: Aligning The Printhead

    5.2.2 Tag Stock or Stiff Media The Printer is adjusted at the factory using 5 mil thick label stock. If heavier tag stock is used, the Printhead may need to be adjusted forward.

  • Page 76: Mechanical Adjustments

    5.2.3 Mechanical Adjustments The Printhead is precisely positioned on mount plate locating pins that are adjusted at the factory. Once adjusted, the locating pins will ensure correct alignment of all future replacement heads. It should not be necessary to realign each new Printhead; however, an alignment procedure is required if the Printhead Mount Assembly has been removed or disassembled.

  • Page 77: Printhead Alignment Procedure

    Turn the power switch ‘on’ and use full width paper and ribbon for this adjustment. Install a thermal-transfer ribbon/ media in the Printer and secure the ribbon to the Ribbon Take-up Hub in a counter-clockwise direction (see Chapter 1, Figure 1-8).
  • Page 78 Ribbon Supply Hub. Feed the ribbon and paper out the front of the Printer together and check the ribbon for drifting. If the ribbon overlaps one edge of the paper stock, the ribbon and paper are not following the same path.

  • Page 79: Adjusting Printhead Pressure And Support

    The Head-Support Plate needs to be engaged only when the media width is less than 3.5" (89 mm). The Printer's Printhead support requires adjustment if media widths of 3.5" (89 mm) or less are used. To make this adjustment complete the following steps: 1.

  • Page 80: Troubleshooting

    Figure 5-2 Printhead Mount Assembly Troubleshooting Occasionally, situations occur that require some troubleshooting skill. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the corrective action is taken press the feed switch to clear the alarm.

  • Page 81: Unacceptable Print Quality

    Incorrect ribbon/paper combination being used. Be sure to use the correct ribbon type. The Printer does not print or prints several labels at once The labels are incorrectly loaded, see the loading instructions on the inside cover of the Printer, or Section 1.6.1.

  • Page 82: Skips Every Other Label

    The ribbon does not advance The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper. A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that the correct type of ribbon is being used. Skips every other label The label is formatted too close to the top edge of the form.

  • Page 83: Printer Fails To Turn On

    Printer fails to turn on A fuse may be blown, call for service. Faulty AC cord. A bad power switch may exist on the Printer, call for service. A faulty AC wall outlet. Label advances 1-2 inches before a fault indication The ribbon is installed incorrectly.
  • Page 84 Troubleshooting DMX 400/430 Operator’s Manual...

  • Page 85: Maintenance

    6.0 Cleaning the Printer Interior and Exterior Interior During normal operation dust particles from label stock can build up inside the Printer. To prevent build-up, use a soft bristle brush or vacuum cleaner as needed. Exterior The exterior surface can be cleaned using a general purpose cleaner and a damp soft cloth or sponge.

  • Page 86: Cleaning The Printhead

    Once you notice these signs follow the steps below to clean the Printhead. Turn off the power and unplug the Printer. Raise the cover and turn the Head-Lift Lever to the ‘up’ position.

  • Page 87: Ascii Control Code Chart

    Appendix A ASCII Control Code Chart Char Hex Char Dec Ò & Ô < > DMX 400/430 Operator’s Manual Hex Char Dec Hex Char Dec Hex 100 64 101 65 102 66 103 67 104 68 105 69 106 6A 107 6B 108 6C 109 6D...
  • Page 88 Char Char Ç á ü í é ó â ú ä ñ à Ñ å ª ç ° ê ¿ ë ® è ï î ì ¡ Ä Å ¯ É æ Æ ² ô ³ ö ´ ò Á û...

  • Page 89: Appendix B Switch Settings And Cable Interfacing

    Appendix B Switch Settings and Cable Interfacing Baud 9600 SW-1 SW-2 SW-3 SW-4 Data Bits SW-5 SW-6 SW-7 SW-8 DMX400/430 Operator’s Manual 4800 2400 1200 Table B-1 Baud Rate Parity None None Table B-2 Word Length Prodigy Compatible Prodigy Allegro Present Sensor Enabled Disabled...
  • Page 90 Proper wiring diagrams can be found in Appendix E. Table B-1 contains a list of the signals that if correctly wired to the host system will cause the Printer to operate properly. When the Printer is turned on, it will default to pre-determined interfacing parameters.

  • Page 91: Appendix C Available Fonts And Barcodes

    Appendix C Available Fonts and Barcodes All character fonts and barcodes available with the Printer are described in this section. Each font and barcode has a name associated with it for use in programming. Human-readable fonts have numeric names while barcode fonts have alpha names.
  • Page 92 Font Valid ASCII Characters 32-127 32-168, 171, 172, 225 32-168, 171, 172, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,...
  • Page 93 Font 0 96-character alphanumeric, upper and lower case. Font 2 138-character alphanumeric, upper and lower case. Font 4 62-character alphanumeric, uppercase. DMX400/430 Operator’s Manual Available Fonts and Barcodes Font 1 145-character upper and lower case alphanumeric w/ descenders and ascenders. Font 3 62-character alphanumeric, uppercase.
  • Page 94 Available Fonts and Barcodes Font 6 62-character alphanumeric, uppercase. Font 7 OCR-A, size I. Font 8 OCR-B, size III. DMX400/430 Operator’s Manual...
  • Page 95 Available Fonts and Barcodes Font 9. Internal Triumvirate font. Point sizes are selected by the number in the bar code height field. Fonts 4 and 5 are only available on the 430. DMX400/430 Operator’s Manual...
  • Page 96 Barcodes Font Length Cksum Varies Varies Varies M-103 Varies M-43 Varies Varies M-10 Up to M-10 M-10 Varies Varies 34 + Varies Varies Table C-3 Barcode Characteristics Uppercase Barcode identifiers (I.D's) have corresponding lowercase I.D's that when selected suppress printing of associated human- readable text.
  • Page 97 Barcode A Code 3 of 9 Barcode C UPC-E Barcode E Code 128 Barcode G EAN-8 DMX400/430 Operator’s Manual Available Fonts and Barcodes Barcode B UPC-A Barcode D Interleaved 2 of 5 Barcode F EAN-13 Barcode H Health Industry Barcode (HBIC)
  • Page 98 Barcode I Codabar Barcode K Plessey Barcode M 2 Digit UPC addendum Barcode O Code 93 Available Fonts and Barcodes Barcode J Interleaved 2 of 5 w/modulo 10 checksum Barcode L Interleaved 2 of 5 w/modulo 10 checksum and shipping bearer bars Barcode N 5 Digit UPC Barcode p Postnet DMX400/430 Operator’s Manual...
  • Page 99 Barcode Q UCC/EAN Code Barcode S. UCC/EAN Code Random Weight Barcode u. UPS MaxiCode DMX400/430 Operator’s Manual Available Fonts and Barcodes Barcode R UCC/EAN Code KMART NON EDI Barcode T. Telepen Barcode z. PDF-417...

  • Page 101: Appendix D Error Codes

    Uppercase "R" This code is sent every time the Printer is turned on. It signals that there was a hardware reset. Uppercase "T" This code signals that there was a software reset. A software reset results from sending the <SOH># command sequence to the Printer...
  • Page 102 DMX400/430 Operator’s Manual...

  • Page 103: Appendix E Cable Listings

    Table E-1 Printer Interface Cables Table E-2 Printer Pin Connections DMX400/430 Operator’s Manual Description Printer to CRT Terminal (DB25P) RS-232 Printer to PC 9 Pin (DB9S) RS-232 Printer to PC 25 Pin (DB25S) RS-232 Printer to PC Parallel Port (DB25P) Description Chassis Ground Shield...
  • Page 104 Cable Listings STRAIGHT CABLE ( MXM) Figure E-1 Null Modem Cable (MXM) Note: Cable is used for typical connection to other DCE equipment with Xon/Xoff flow control. STRAIGHT CABLE (MM) Figure E-2 Straight Cable (MM) Note: Cable is used for typical connection to other DCE equipment with Xon/Xoff flow control.
  • Page 105 PC (DB25P) TO DMX 400/430 Figure E-3 PC (DB25P) to Printer Note: Cable is used for connection to a PC compatible with DB25P communication ports. Flow control is either Xon/Xoff or CTS/DTR. Figure E-4 PC (DB9P) to Printer Note: Cable is used for connection to a PC compatible with DB9P communication ports.
  • Page 106 Parallel to Serial Adapter (Part Number: 899516) If the Printer is being set up for parallel to serial communications a special Parallel to Serial Interface Adapter is needed, (Figure E-5). The Parallel to Serial Interface Adapter is designed specifically for use with your Label Printers.

  • Page 107: Appendix F Specifications

    Appendix F Specifications Printing Type: Resolution: Print Speed: Barcode Modulus: Maximum Print Width: White Space Slew Rate: DMX400/430 Operator’s Manual Direct thermal or thermal transfer DMX 400: 203 dots per inch (8 dots/mm) DMX 430: 289.56 dots per inch (11.4 dots/mm) DMX 400: 2.0 4.0"...
  • Page 108 Maximum Print Length: Maximum Fields Per Label: Minimum Dot Size: Optional Dot Sizes: Label Backfeed: Internal Rewind: Specifications 400: 16" (406mm) with standard RAM; 28" (711mm) and 512K RAM Memory Module. 430: 16" (406mm) with standard RAM; 22" (559mm) and 512K RAM Memory Module.
  • Page 109 400and 12-point sizes 430). Proportional and monospaced available PCL4 compatible font can be downloaded to the Printer 33.83 CPI in font at 1x; 0.70 CPI in font 6 at All fonts are expandable vertically and horizontally up to 8x fonts.
  • Page 110 Environmental Temperature Range: Humidity: Ventilation: Dust: Electromagnetic Radiation: Grounding: Power Source: Physical Dimensions: Weight: Specifications Operating: 40°F 100°F 4°C 38°C Storage: 32°F 120°F 0°C 49°C 10% to 95% non-condensing Free air movement Non-conducting, non-corrosive Moderate RF fields can be tolerated Unit must be connected to a properly- grounded receptacle 115/230 VAC 10%, single phase 50/60 Hz...
  • Page 111 Media Width: Length: Thickness: Type: Supply Roll: Optional Front Rewind: Internal Rewind: DMX400/430 Operator’s Manual Specifications 0.75" (19mm) to 4.65" (118mm), 4.25 recommended 0.50" (13mm) to 10.0" (254mm) Prodigy Plus 152: 0.50" (13mm) to 18" (457mm) 0.0025" (0.0635mm) to 0.0100" (0.254mm) Roll-fed, die-cut continuous or fan-folded labels, tags or tickets;...
  • Page 112 Label Material: Thermal -Transfer Ribbons: Standard widths are 25mm, 38mm, 51mm, Media Sensing: Note: The reflective sensor mark must be carbon based. The sensor is infrared and will reflect off of a plain black mark. Specifications Thermal transfer plain-coated papers, vinyl, Mylar, metalized paper, nonwoven fabric, fine woven fabric, thermal-visible light scalable paper, infrared scalable paper,...
  • Page 113 Label/Tag Media Specifications: Figure F-1 Media Specifications Description Label width Backing width Gap between labels Label length Backing thickness Label thickness Width of sensor opening Distance from edge of Media to edge of sensor opening Reflective sensor mark width Reflective sensor mark length Distance between reflective mark * Units of measure are in inches Table F-1 Media Dimensions...
  • Page 114 Lists of Approved Media For a current list of approved media for use in this Printer, please contact your customer support representative. Indicators and Switches Indicator Lights: Power, Paper/Ribbon, Pause Switches: Communications Interfacing Communications: Character Set: Word Length: Handshaking: Input Buffer:...

  • Page 115: Warranty Information

    Appendix G Printer Datamax warrants to Purchaser that under normal use and service, the DMX 400/430, (with the exception of the thermal Printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from the date of shipment by Datamax.
  • Page 116 Warranty Service Procedures If a defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipping containers, to Datamax at: 4724 Parkway Commerce Blvd., Orlando, Florida, 32808. A Return Material Authorization (RMA) number must be issued before the product can be returned.

  • Page 117: Limitation Of Liability

    Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax’s products, or the performance or a breach thereof, even if Datamax has been advised of the possibility thereof.
  • Page 118 DMX400/430 Operator’s Manual...

This manual is also suitable for:

Dmx 400Dmx 430

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