Multitech MultiModem iCell MTCMR-E1 User Manual

Intelligent wireless modem
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Summary of Contents for Multitech MultiModem iCell MTCMR-E1

  • Page 1 ® MultiModem iCell Intelligent Wireless Modem User Guide...
  • Page 2 MultiModem® iCell User Guide Intelligent Wireless Modem MTCMR-E1, -C1, -G2, optional -GP builds S000484C, Revision C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
  • Page 3: Table Of Contents

    Chapter 1 – Product Description and Specifications ....................4 Product Description ..............................4 Related Documentation ............................5 Universal IP ....................................5 MultiModem MTCMR-E1 (EDGE) ............................5 MultiModem MTCMR-C1 (CDMA) ............................5 MultiModem MTCMR-G2 (GPRS) ............................5 Package Contents ..............................5 Safety ..................................
  • Page 4: Chapter 1 - Product Description And Specifications

    USB connectors for modem configuration, and a General Purpose Input/Output (GPIO) connector for customer interface connection. All MultiModem iCells can be desktop or panel mounted. Model Description MTCMR-E1 Quad-band E-GPRS Class 10 performance MTCMR-E1-GP Quad-band E-GPRS Class 10 performance; GPS functionality...
  • Page 5: Related Documentation

    GSM/GPRS network making it ideal for highly data-intensive multimedia applications. AT Commands: The MultiModem MTCMR-E1 wireless modem is configured using the EDGE AT Commands. These commands are documented in the Reference Guide for the MultiModem Wireless EDGE Modems, document number S000474x.
  • Page 6: Safety

    Chapter 1 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations.
  • Page 7: Front Panel

    The three Signal LEDs display the signal strength level of the wireless connection. The SIM door on the right side of the modem provides access to the SIM card holder for those configurations. MTCMR-E1, -G2 MTCMR-C1...
  • Page 8: Specifications

    Chapter 1 Specifications MTCMR-E1 MTCMR-C1 MTCMR-G2 Features Performance EDGE: E-GPRS Class 10, CDMA2000 1xRTT GPRS Class 10 GPRS: Class 12 Band, Frequency Quad-band GSM/GPRS/EDGE Dual-band 800/1900 MHz CDMA; 800 Quad-band GSM 850/900/1800/1900 MHz MHz and 800/1900 MHz with R-UIM 850/900/1800/1900 MHz...
  • Page 9: Rf Specifications

    Chapter 1 RF Specifications GSM 850 EGSM 900 GSM 1800 GSM 1900 Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz RF Power Stand...
  • Page 10: Global Positioning System (Gps)

    Chapter 1 Global Positioning System (GPS) Technical Specifications Receiver Type L1 Frequency, TGPS C/A code, SBAS Capable, 51 Channel Acquisitions, 14 Channel Tracking Accuracy Position 1.5m CEP, Velocity 0.1m/sec Open Sky TTFF Hot start 1 second, Cold start 29 seconds average, Reacquisition <1s Sensitivity Tracking 161dBm Update Rate...
  • Page 11: Gpio (General Purpose Input/Output) Connector

    Chapter 1 GPIO (General Purpose Input/Output) Connector The GPIO pins are configured using Universal IP (UIP) AT Commands. Refer to the Universal IP (UIP) AT Command Reference Guide on your MultiModem CD. The following table explains the GPIO functions: GPIO 6-PinConnector Pin Number Description Pin 1...
  • Page 12: Chapter 2 - Activation And Installation

    Chapter 2 – Activation and Installation Activate Your Wireless Account Please refer to the wireless account Activation Notices included with your unit and located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account. Phone Numbers for the Wireless Modem Every wireless modem will have its own unique phone number.
  • Page 13: Connect The Antenna, Serial Cable, Gpio Cable, And Power

    Chapter 2 Connect the Antenna, Serial Cable, GPIO Cable, and Power Connect a suitable antenna to the SMA connector (see antenna specifications in Chapter 1). If you are connecting to a serial interface, connect the DE9 connector (9-pin) of the RS232 cable to the RS232 connector on the modem and connect the other end to serial port on your PC.
  • Page 14: Optional - Attach The Modem To A Flat Surface

    Chapter 2 Optional – Attach the Modem to a Flat Surface Before you mount your modem to a permanent surface, verify signal strength, refer to Using Your Wireless Modem, Verify Signal Strength in Chapter 3. Note: No matter what orientation is used for mounting your MultiModem, the antenna should always be vertical and pointing upwards as the floor or ground may impede the performance of the antenna.
  • Page 15: Usb Virtual Com Port Installation

    Chapter 2 USB Virtual COM Port Installation Windows XP, VISTA, 2003 Server, 2008 Server, Windows 7 (32-bit or 64-bit), Linux (Kernel 2.6.xx using CDC-ACM module) are supported. For Linux, a 2.6 kernel is required. The standard CDC-ACM driver will work. For Windows XP, VISTA, 2003 Server, 2008 Server, and Windows 7, run the automatic installer from your product CD or run install.bat from the UIP_VCOM_autoinstall directory on your product CD and proceed with the procedure below.
  • Page 16: Install The Modem Driver

    Chapter 2 There will be a transitory screen, then the process will complete. Click on the Finish button. Next, continue with installing the modem driver. Install the Modem Driver Click on the Control Panel button from the main splash screen on the CD. The Control Panel is displayed;...
  • Page 17 Chapter 2 When this Phone and Modem Options screen appears, click on the Add button. On the Install New Modem screen, click Don’t detect my modem, I will select it from a list. Then click Next >. On the Install New Modem screen, click the Have Disk button to browse for the driver file on the MultiModem CD. Then click Next>.
  • Page 18 Chapter 2 Make sure that the MultiModem CD is inserted into your CD-ROM, browse to your MultiModem CD. Select the MTSMCIP_MTCMRIP.INF file. Then click OK. In the Models window, scroll down the list of Models and select the model that is applicable to your modem. Once you have selected your model, click on Next>.
  • Page 19: Verifying That Your Modem Has Been Installed Successfully

    Chapter 2 You will now have to choose which com port the MultiModem is connected to. If you know exactly which port your modem is on, click on that port; otherwise, choose COM2 (most common). Click Next >. To finish the install, click on Finish. You have now successfully installed the MultiModem driver to your PC.
  • Page 20: Chapter 3 - Using Your Wireless Modem

    Chapter 3 – Using Your Wireless Modem Phone Numbers for the Wireless Modem ● Every wireless modem will have its own unique phone number. ● The phone number may simply be given to you by your wireless service provider or it may be on the SIM card or both. Wireless provider implementations may vary.
  • Page 21: Connecting To The Internet

    Chapter 3 Connecting to the Internet The Multi-Tech MultiModem iCell is designed for a GPRS wireless network. Internet access can be setup in Windows Dial-Up Networking (DUN) of the computer that the MultiModem iCell is serving. For a GPRS network, you have to create an Access Point Name in the Phone and Modem Options dialog in Windows Control Panel and then create your Windows Dial-Up Connection (DUN).
  • Page 22: Create Your Dial-Up Connection In Windows Vista And Xp

    Chapter 3 Create Your Dial-Up Connection in Windows Vista and XP Click on Start and then click on Control Panel. In the Control Panel, double-click on Network Connections. On the Network Connections screen on the left-hand side under Network Tasks, click on Create a new connection.
  • Page 23: Generic Dial-Up Method - Non-Windows

    Chapter 3 Generic Dial-Up Method - Non-Windows To disable the IP stack, enter AT+WOPEN=0 To set up an Access Point Name (APN): AT+CGDCONT=1, “IP”,”<APNSERVER>” Where <APNSERVER> is the APN server supplied by your carrier If GPRS/EDGE/HSDPA, dial onto the network using ATD*99***1# If CDMA, dial onto the network using ATD#777 Serial Baud Rate Your MultiModem iCell is defaulted to a serial baud rate of 115200 from the factory.
  • Page 24: Appendix A - Regulatory Compliance

    Appendix A – Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 31 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility;...
  • Page 25: Appendix B - Dc Power Cable

    Appendix B – DC Power Cable DC Power Cable Dimensions Multi-Tech Systems, Inc. MultiModem iCell User Guide...
  • Page 26: Appendix C - Environmental Information

    Appendix C – Environmental Information Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back electronics products at the end of their useful life. A sister Directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
  • Page 27: Restriction Of The Use Of Hazardous Substances (Rohs)

    Environmental Information Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech Systems, Inc. confirms that this product now complies with the chemical concentration limitations set forth in the directive 2002/95/EC of the European Parliament (Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS) These Multi-Tech Systems, Inc.
  • Page 28: C - Rohs

    Environmental Information C – RoHS 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污染控制管理办法》(第 39 号),也称作中国 RoHS,下表列出了 Multi-Tech Systems Inc. 产品中可能含有的有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 成分名称 (PB) (Hg) (CR6+) (PBDE) (CD) (PBB) 印刷电路板 电阻器 电容器 铁氧体磁环 继电器/光学部件...
  • Page 29: Index

    INDEX Canadian Regulations ..............24 Maintenance ................6 CDMA technology................. 5 CE Mark ..................24 Circuit Switched Data ..............8 C-RoHS ..................28 Panel Mounting ................14 Pin Functions ................11 Power Requirements ..............8 DC Power Cable ................25 REACH Statement ...............

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