Sherbourn PA7-150 User Manual page 18

PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY.
How do you get service? In order to make a claim under the warranty, you must:
1. Call a customer service representative ("CSR") of Sherbourn at (1-877-366-8324). Pro-
vide the CSR with a description of your problem and the serial number of the product for which the
warranty claim is being made.
2. The CSR will provide you with a returned material authorization number ("RMA").
3. Ship the product to Sherbourn at the following address, with the RMA written in large,
bold letters on the outside of the box, and with the letters "RMA" written before the number. Parcels
arriving without an RMA number on the outside of the box will be refused.
How does state law apply? This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. CERTAIN STATES HAVE ENACTED LAWS
WHICH PRECLUDE THE WAIVER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES AND/
OR PRECLUDE THE WAIVER/LIMITATION OF IMPLIED WARRANTIES. TO THE EXTENT
YOUR STATE HAS ENACTED A LAW WHICH PROHIBITS SUCH A WAIVER/LIMITATION, ALL
SUCH WAIVERS/LIMITATIONS CONTAINED IN THIS WARRANTY ARE INAPPLICABLE TO YOU.
CERTAIN STATES HAVE ENACTED LAWS WHICH REQUIRE THE DURATION OF A WARRANTY
TO BE EXTENDED (INCLUDING BUT NOT LIMITED TO DURING PERIODS OF REPAIR). TO
THE EXTENT YOUR STATE HAS ENACTED A LAW OF THIS NATURE, THEN THE DURATION
OF THIS WARRANTY WILL BE EXTENDED AS REQUIRED BY APPLICABLE LAW.
Sherbourn Technologies, LLC
Attn: Repair Department
131 Southeast Parkway Court
Franklin, TN 37064