Heat-N-Glo Gas Fireplace Owner's Manual
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Heat-N-Glo Gas Fireplace Owner's Manual

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Owner’s Guide
Please read this manual before installing or operating this appliance.
This manual must be left with appliance for future reference.
Heat-N-Glo, a division of Hearth Technologies Inc.
20802 Kensington Boulevard, Lakeville, Minnesota 55044
www.heatnglo.com
446-981EFC 8/01

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Summary of Contents for Heat-N-Glo Gas Fireplace

  • Page 1 Owner’s Guide Please read this manual before installing or operating this appliance. This manual must be left with appliance for future reference. Heat-N-Glo, a division of Hearth Technologies Inc. 20802 Kensington Boulevard, Lakeville, Minnesota 55044 www.heatnglo.com 446-981EFC 8/01...
  • Page 2 Printed in U.S.A. Copyright 2001, Please contact your Heat-N-Glo dealer for any questions or concerns. For the number of your nearest Heat-N-Glo dealer, please call 952-985-6000.

  • Page 3: Safety And Warning Information

    Installers Guide. NO OTHER vent systems or components MAY BE USED. This gas fireplace and vent assembly MUST be vented directly to the outside and MUST NEVER be attached to a chimney serving a separate solid fuel burning appliance.

  • Page 4: Consumer Reference Information

    READ THIS MANUAL BEFORE INSTALLING OR OPERATING THIS APPLIANCE. PLEASE RETAIN THIS OWNER’S GUIDE FOR FUTURE REFERENCE. Welcome Owners Guide Safety and Warning Information Owners Guide Owners Guide Consumer Reference Information NOTES:...

  • Page 5: Table Of Contents

    Safety and Warning Information ...... 2 Consumer Reference Information ....3 Section 1: Preliminaries ........5 Table of Contents Section 2: Using Your Fireplace ..... 6 Section 3: Maintaining and Servicing Your Fireplace ........15 Section 4: Troubleshooting ......21 Section 5: Your Fireplace’s Wiring ....

  • Page 6: Section 1: Preliminaries

    About Your Warranty Failure to follow all of these instructions will void your Warranty and may present a fire hazard. must be P reliminaries Approval Listings and Codes Appliance Certification Owners Guide Installers Guide Installation Codes The Gas Control Systems WARNING: THIS UNIT IS NOT FOR USE WITH SOLID FUEL.

  • Page 7: Section 2: Using Your Fireplace

    General Operating before Safety and Guidelines Warning Information Owners Guide. Step 1 Viewing the gas controls of your fireplace Using Your Fireplace CONTROLS COMPARTMENT Figure 1. The Controls Compartment Step 2 Identifying the type PIEZO IGNITOR of ignition system STANDING PILOT CONTROL VALVE Figure 2.
  • Page 8 IPI CONTROL VALVE Figure 4. Intermittent Pilot Ignition Step 3 Checking for gas leaks Do not use a flame to check for gas leaks. LPG (PROPANE) GAS WARNING WARNING: TO AVOID POSSIBLE INJURY, FIRE, AND EXPLOSION, PLEASE READ AND FOLLOW ALL INSTRUCTIONS ON THIS APPLIANCE BEFORE LIGHTING THE PILOT.
  • Page 9 Step 4 Checking for obstructions blocking vent termination or front grilles WARNING: Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the same room as the appliance.

  • Page 10: For Your Safety Read Before Lighting

    Step 7 Preparing to light your fireplace FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. neighbor’s phone. Follow the gas suppli- STANDING PILOT IGNITION er’s instructions.
  • Page 11 Step 8 Lighting Standing Pilot Fireplaces your fireplace Owners Guide STANDING PILOT CONTROL VALVES To increase or decrease the burner VALVE CONTROL KNOB flame height: PRESSURE REGULATOR KNOB To turn the burner STANDARD VALVE VARIABLE VALVE flame on or off: For Optimum Efficiency: “OFF”...

  • Page 12: Lighting Instructions

    Lighting Your Standing Pilot Ignition Fireplace Owners Guide do not LIGHTING INSTRUCTIONS STANDING PILOT CONTROLS PILOT THERMOCOUPLE THERMOPILE “STOP!” Read the safety information on page 9 first! To access controls, open the lower grille. Turn the gas control valve knob to the OFF position.
  • Page 13 Direct Spark Ignition (DSI) Fireplaces Owners Guide During the heating DSI CONTROL VALVE season: During the off season: To turn the burner flame on or off: ON/OFF ROCKER SWITCH Figure 7. The DSI Control Valve and On/Off Rocker Switch Lighting Your Direct Spark Ignition Fireplace Owners Guide do not...
  • Page 14 OPERATING INSTRUCTIONS DSI CONTROLS 4. WAIT AT LEAST FIVE (5) MINUTES TO 1. STOP! Read the safety informa- CLEAR OUT ANY GAS. If you have un- tion on page 9 first! successfully tried to light the fireplace, wait 2. Turn off all electric power to the longer, especially if you are using LP gas.

  • Page 15: To Turn Off

    Intermittent Pilot Ignition (IPI) Fire- places IPI CONTROL VALVE Owners Guide Figure 8. Intermittent Pilot Ignition Lighting Your Intermittent Pilot Ignition Fireplace Owners Guide do not LIGHTING INSTRUCTIONS (IPI) 1. STOP! Read the safety information 5. Turn on all electric power to the appli- on page 9 first! ance.

  • Page 16: Section 3: Maintaining And Servicing Your Fireplace

    Fireplace Maintenance IMPORTANT TURN OFF THE GAS BEFORE SERVICING YOUR FIREPLACE. Type of Fireplace Fireplace Maintenance Task To Maintaining Maintenance Frequency Be Completed Servicing Replacing Once annually, Qualified Brush away loose ember material near Old Ember during the Service the burner. Replace old ember Your Material annual check-up...
  • Page 17 MAKE SURE THE FLAMES STEADY—NOT LIFTING OR FLOATING. Figure 9. Burner Flame Patterns NOTE: FLAMES TOO CLOSE TO THE DIRECT SPARK CERAMIC INSULATORS CAN CAUSE IGNITION NUISANCE LOCKOUTS AND ELECTRODE FAILURE. IGNITOR 3/8” (10mm) STANDING PILOT CERAMIC INSULATOR 1/4" (6mm) INTERMITTENT PILOT IGNITION 11/16”...

  • Page 18: Glass Assembly

    Glass Assembly Care and Installation GLASS LATCH PULL TO UNLATCH LATCHES (BOTH BOTTOM AND TOP) GLASS ASSEMBLY Figure 11. Glass Assembly...
  • Page 19 TENSION SPRING LATCH LATCH BRACKET GLASS ASSEMBLY Figure 12. Glass Assembly WARNING: PULLING GLASS TOO FAR AWAY FROM FIREPLACE WITHOUT FIRST LIFTING IT OUT OF THE BOTTOM BRACKET WILL DAMAGE THE BOTTOM BRACKET. GLASS ASS’Y. MOUNTING STUD WING NUT GLASS CLIP Figure 13.
  • Page 20 LATCHES (BOTH BOTTOM AND TOP) GLASS ASSEMBLY Figure 14. Glass Assembly GLASS ASSEMBLY Figure 15. Glass Removal...
  • Page 21 WING GLASS DOOR Figure 16.

  • Page 22: Section 4: Troubleshooting

    Standing Pilot Troubleshooting Symptom Possible Cause Corrective Action 1. After repeated a. Defective ignitor Check the spark at the electrode and triggering of the red pilot. If no spark and electrode wire is piezo button, the properly connected, replace the ignitor. spark ignitor will not b.
  • Page 23 Symptom Possible Cause Corrective Action 3. (Continued) Check the thermopile with a millivolt meter. Take the reading at TH-TP&TP terminals of the gas valve. The meter should read 325 millivolts minimum, while holding the valve knob depressed in the pilot position, with the pilot lit, and the ON/OFF switch in the OFF position.
  • Page 24 Symptom Possible Cause Corrective Action 5. The pilot and main a. No LP in the tank Check the LP (propane) tank. Refill the burner extinguish fuel tank. while in operation. b. Inner vent pipe Check for gas leaks. leaking exhaust gases back into the system c.
  • Page 25 DSI Troubleshooting Symptom Possible Cause Corrective Action 1. The main burner a. Unit junction box not Ensure that 110 VAC is connected. does not light. electrically grounded or properly Ensure that 110 VAC supply is properly connected grounded in the junction box. b.

  • Page 26: Ipi Troubleshooting

    IPI Troubleshooting Symptom Possible Cause Corrective Action 1. Nothing happens a. Low voltage/or bad Check voltage on AC terminals of when ON/OFF switch lead wires. module: should read 2.8 to 3.2 VAC. is turned on (pilot Check and/or replace batteries. Confirm does not spark).
  • Page 27 Symptom Possible Cause Corrective Action 4. The main burner a. No fuel supply Check fuel supply and connections to extinguishes while in LP tank. operation. b. Loose wire Check wire connections connection on module or valve c. High temperature Replace high temperature limit switch. limit switch where applicable d.

  • Page 28: Section 5: Your Fireplace’S Wiring

    If Your Fireplace Appliance Requirements Has Standing • DOES NOT Pilot Ignition WARNING: DO NOT CONNECT 110-120 VAC TO THE GAS CONTROL VALVE OR THE APPLIANCE WILL MALFUNCTION AND THE VALVE WILL BE DESTROYED Optional Accessories Your Fireplace's Wiring NOTE ELECTRICAL WIRING MUST BE INSTALLED BY A LICENSED ELECTRICIAN.
  • Page 29 If Your Fireplace Appliance Requirements Has Direct Spark Ignition (DSI) NOTE ELECTRICAL WIRING MUST BE INSTALLED BY A LICENSED ELECTRICIAN. Optional Accessories CAUTION DISCONNECT REMOTE CONTROLS IF ABSENT FOR EXTENDED TIME PERIODS TO PREVENT ACCIDENTAL FIREPLACE OPERATION. Wall Switch CAUTION LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS.
  • Page 30 If Your Fireplace Appliance Requirements Has Intermittent Pilot Ignition (IPI) NOTE ELECTRICAL WIRING MUST BE INSTALLED BY A LICENSED ELECTRICIAN. Optional Accessories CAUTION DISCONNECT REMOTE CONTROLS IF ABSENT FOR EXTENDED TIME PERIODS TO PREVENT ACCIDENTAL FIREPLACE OPERATION. Wall Switch CAUTION LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS.

  • Page 31: Section 6: Replacement Parts And Accessories

    VARIABLE SPEED CONTROL NOTE: IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THE APPLIANCE MUST BE REPLACED, IT MUST BE REPLACED WITH TYPE 105 C RATED WIRE. JUNCTION BOX BLOWER RECEPTACLE GROUND TEMPERATURE SENSOR SWITCH BLOWER 110-120 VAC TEMPERATURE JUNCTION BOX SENSOR SWITCH SPEED CONTROL...

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