Page 1 Document Part Number: 372373-003 July 2005 ✎ The information and procedures included in this Maintenance and Service Guide apply to all HP Pavilion dv1000 Notebook PCs and HP Compaq nx4800 Business Notebooks and all Compaq Presario V2000 Notebook PCs equipped with Intel processors.
Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 4: Table Of Contents
Contents 4.6 Workstation Precautions ..... . 4–5 4.7 Grounding Equipment and Methods ... . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number .
Page 5: Product Description
Product Description The HP Pavilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Notebook PC and the Compaq Presario V2000 Notebook PC (both represented by 2) offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support.
Page 6: Features
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏...
Page 7 ❏ Audio-in (microphone) ❏ Power ❏ IEEE 1394 digital (select models only) ❏ S-Video-out (select models only) ❏ Infrared (HP Pavilion models only) ❏ Parallel ❏ Serial ❏ Docking (select models only) ❏ Digital memory card reader (select models only)
Page 8: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer for Disassembly,” information).
Page 9: Power Management
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the HP Pavilion dv1000 are shown below and described in Table 1-1. Front Components, HP Pavilion dv1000 1–6 Maintenance and Service Guide...
Page 11: Front Components
Display release latch Audio-in (microphone) jack Audio-out (headphone) jack (2) Maintenance and Service Guide Table 1-1 Front Components HP Pavilion dv1000 Function Produces stereo sound. ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off.
Page 12 Product Description The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-2. Front Components, HP Compaq nx4800 and Compaq Presario V2000 1–8 Maintenance and Service Guide...
Page 13 HP Compaq nx4800 and Compaq Presario V2000 Item Component Speakers (2) Wireless button light (select models only) Power/standby light IDE (Integrated Drive Electronics) drive light Battery light Display release latch Audio-in (microphone) jack Audio-out (headphone) jack (2 on HP Pavilion...
Page 14 Product Description The external components on the right side of the HP Pavilion dv1000 are shown below and described in Table 1-3. Right-Side Components, HP Pavilion dv1000 1–10 Maintenance and Service Guide...
Page 15 S-Video-out jack (select models only) Maintenance and Service Guide Table 1-3 Right-Side Components HP Pavilion dv1000 Function Connect an optional USB device. In Windows, supports digital memory cards. Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder.
Page 16 Product Description The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-4. Right-Side Components, HP Compaq nx4800 and Compaq Presario V2000 1–12 Maintenance and Service Guide...
Page 17 HP Compaq nx4800 and Compaq Presario V2000 Item Component USB connectors (2) 6-in-1 Memory Reader slot (Compaq Presario models only) 6-in-1 Digital Media Reader slot (HP Compaq models only) 1394 port (select models only) 6-in-1 Memory Reader light (Compaq Presario models only)
Page 18 Product Description The external components on the rear and left side of the HP Pavilion dv1000 are shown below and described in Table 1-5. Rear and Left-Side Components, HP Pavilion dv1000 Rear and Left-Side Components Item Component Wireless light (select models only) 1–14...
Page 19 Rear and Left-Side Components HP Pavilion dv1000 (Continued) Item Component Exhaust vent Power connector External monitor port Expansion port 2 RJ-45 (network) jack RJ-11 (modem) jack USB connector PC Card slot PC Card eject button Security cable slot Maintenance and Service Guide...
Page 20 Product Description The external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-6. Rear and Left-Side Components, HP Compaq nx4800 and Compaq Presario V2000 1–16...
Page 21 Rear and Left-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Exhaust vent Power connector External monitor port Expansion port 2 RJ-45 (network) jack RJ-11 (modem) jack USB connector PC Card slot PC Card eject button Security cable slot...
Page 22 Product Description The keyboard components on the HP Pavilion dv1000 are shown below and described in Table 1-7. Keyboard Components, HP Pavilion dv1000 1–18 Maintenance and Service Guide...
Page 23: Keyboard Components
Windows logo key Maintenance and Service Guide Table 1-7 Keyboard Components HP Pavilion dv1000 Function Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. Enables caps lock and turns on the caps lock light.
Page 24 Product Description The keyboard components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-8. Keyboard Components, HP Compaq nx4800 and Compaq Presario V2000 1–20 Maintenance and Service Guide...
Page 25 HP Compaq nx4800 and Compaq Presario V2000 Item Component fn key caps lock key f1 to f12 keys (12) num lock key Keypad keys (15) Arrow keys Windows applications key Windows logo key Maintenance and Service Guide Table 1-8 Keyboard Components...
Page 26 Product Description The top components on the HP Pavilion dv1000 are shown below and described in Table 1-9. Top Components, Part 1, HP Pavilion dv1000 Item Component Display switch Power button 1–22 Table 1-9 Top Components, Part 1 HP Pavilion dv1000...
Page 27 HP Pavilion dv1000 (Continued) Item Component DVD button Music button Previous/Rewind Button Play/Pause button Maintenance and Service Guide Table 1-9 Top Components, Part 1 Function When the computer is ■ Off, opens QuickPlay DVD mode. ■ On in Windows, opens the default Windows DVD application.
Page 28 Product Description The computertop components on the HP Pavilion dv1000 computerare shown below and described in Table 1-10. Top Components, Part 2, HP Pavilion dv1000 1–24 Maintenance and Service Guide...
Page 29 Volume up button Wireless button Maintenance and Service Guide Table 1-10 Top Components, Part 2 HP Pavilion dv1000 Function When a disc is in the optical drive: ■ Press once to play the next track or chapter. ■ Press fn+this button to fast forward.
Page 30 Product Description The top components on the HP Pavilion dv1000 are shown below and described in Table 1-11. Top Components, Part 3, HP Pavilion dv1000 1–26 Maintenance and Service Guide...
Page 31 TouchPad vertical scroll region Left and right TouchPad buttons Maintenance and Service Guide Table 1-11 Top Components, Part 3 HP Pavilion dv1000 Function Moves the pointer. On: TouchPad is enabled. On: Caps lock is on. ■ On: Computer is turned on.
Page 32 Product Description The top components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-12. Top Components, Part 1, HP Compaq nx4800 and Compaq Presario V2000 HP Compaq nx4800 and Compaq Presario V2000...
Page 33 HP Compaq nx4800 and Compaq Presario V2000 (Continued) Item Component Wireless button Wireless light Power button Power/standby light Volume down button Volume mute button Mute light Volume up button Num lock light Maintenance and Service Guide Table 1-12 Top Components, Part 1...
Page 34 Product Description The top components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-13. Top Components, Part 2, HP Compaq nx4800 and Compaq Presario V2000 1–30 Maintenance and Service Guide...
Page 35 HP Compaq nx4800 and Compaq Presario V2000 Item Component TouchPad horizontal scrolling region TouchPad TouchPad light TouchPad on/off button TouchPad vertical scroll region Left and right TouchPad buttons Maintenance and Service Guide Table 1-13 Top Components, Part 2 Function Scrolls toward left side or right side.
Page 36: Bottom Components
Product Description The external components on the bottom of the HP Pavilion dv1000 are shown below and described in Table 1-14. Bottom Components, HP Pavilion dv1000 Item Component Optical drive Battery pack release latch Battery pack 1–32 Table 1-14 Bottom Components...
Page 37 HP Pavilion dv1000 (Continued) Item Component Exhaust vents (4) Hard drive bay Mini PCI compartment Memory module compartment Label areas (2) Maintenance and Service Guide Table 1-14 Bottom Components Function Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
Page 38 Product Description The external components on the bottom of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-15. Bottom Components, HP Compaq nx4800 and Compaq Presario V2000 HP Compaq nx4800 and Compaq Presario V2000...
Page 39 HP Compaq nx4800 and Compaq Presario V2000 (Continued) Item Component Exhaust vents (4) Hard drive bay Mini PCI compartment Memory module compartment Label areas (2) Maintenance and Service Guide Table 1-15 Bottom Components Function Provide airflow to cool internal components.
Page 40: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■...
Page 41: Computer Setup
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 42: Selecting From The Main Menu
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the computer: ❏ Select Exit > Exit Saving Changes, and then press - or - ❏ Select Exit > Exit Discarding Changes, and then press - or - ❏...
Page 43: Selecting From The Security Menu
Selecting from the Security Menu Select Administrator Password Power-on Password DriveLock Passwords Password Options (Password options can be selected only when a power-on password has been set.) Device Security *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide Table 2-2 Security Menu To Do This Enter, change, or delete a Administrator...
Page 44: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Select Language Boot Order Accessibility Options Video Memory Selecting from the Tools Menu Select Hard Drive Self Test 2–4 Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Page 45: Troubleshooting Flowcharts
2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description ”Flowchart 2.1—Initial Troubleshooting” ”Flowchart 2.2—No Power, Part 1” ”Flowchart 2.3—No Power, Part 2” ”Flowchart 2.4—No Power, Part 3” ”Flowchart 2.5—No Power, Part 4” ”Flowchart 2.6—No Video, Part 1” ”Flowchart 2.7—No Video, Part 2” ”Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 46 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 ”Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive” 2.15 ”Flowchart 2.15—No OS Loading for QuickPlay Application, Part 1” 2.16 ”Flowchart 2.16—No OS Loading for QuickPlay Application, Part 2” 2.17 ”Flowchart 2.17—No Audio, Part 1” 2.18 ”Flowchart 2.18—No Audio, Part 2”...
Page 47: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 48: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.
Page 49: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 50: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–10 Done Done Internal or...
Page 51: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 52: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–12...
Page 53: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
Page 54 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Done 2–14 Remove computer, Reinstall computer replace docking device.
Page 55: Flowchart 2.9—No Operating System (Os) Loading
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 56 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–16 Go to “Flowchart 2.11—No OS...
Page 57 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
Page 58 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 59: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.19—Nonfunctioning the Setup utility. Maintenance and Service Guide Reseat diskette drive.
Page 60 Troubleshooting Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive No OS loading from CD-ROM or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.19—Nonfunctioning device?
Page 61 Management and delete the Linux QuickPlay partition. The Linux QuickPlay partition will appear in the lower left corner as “Healthy (Unknown Partition).” 3. Reboot the computer from the HP QuickPlay CD. Follow the on-screen instructions. Maintenance and Service Guide Reseat hard drive.
Page 62 Windows. The second partition is used for QuickPlay. 4. Continue with the on-screen instructions to complete the installation of Windows on the first partition. Reboot the computer from the HP QuickPlay CD. Follow the on-screen instructions. OS loads for...
Page 63 Flowchart 2.17—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.18—No Audio, Part 2.” 2.19—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following docking device components one at a time, as applicable. Check audio status after each change.
Page 64 Troubleshooting Flowchart 2.18—No Audio, Part 2 Continued from “Flowchart 2.17—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–24 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 65 Flowchart 2.19—Nonfunctioning Device the computer and inspect cables and plugs for Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from bent or broken pins or other damage. Any physical device detected? Replace hard drive.
Page 66 Troubleshooting Flowchart 2.20—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–26 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 67 Flowchart 2.21—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 68 Troubleshooting Flowchart 2.22—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–28 Replace jack or have jack activated. Connect to nondigital line.
Page 69: Serial Number Location
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Page 70: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components, HP Pavilion dv1000 3–2 Maintenance and Service Guide...
Page 71 Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna boards and cables) For use on HP Pavilion dv1000 models 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA For use on HP Compaq nx4800 models 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA...
Page 72 Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–4 Maintenance and Service Guide...
Page 73 Spare Parts: Computer Major Components (Continued) Item Description Switch covers (include wireless button and light) For use on HP Pavilion dv1000 models with wireless capability For use on HP Pavilion dv1000 models without wireless capability For use on HP Compaq nx4800 and Compaq Presario...
Page 74 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–6 Maintenance and Service Guide...
Page 75 Spare Parts: Computer Major Components (Continued) Item Description Keyboards For use on HP Pavilion dv1000 models in: Asia Pacific, Australia, Canada, Hong Kong, the People’s Republic of China, and the United States Belgium Denmark France French Canada Germany Greece Israel...
Page 76 Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–8 Maintenance and Service Guide...
Page 77 Netherlands France French Canada LED boards (include cable, not illustrated) For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models Top covers (include TouchPad) For use on HP Pavilion dv1000 models...
Page 78 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–10 Maintenance and Service Guide...
Page 79 Spare Parts: Computer Major Components (Continued) Item Description Heat sink (includes thermal pad) Fan (includes thermal pad) Processors (include thermal pad) Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725A (1.6-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB...
Page 80 Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–12 Maintenance and Service Guide...
Page 81 855, for use on full-featured HP Pavilion dv1000 models in Japan 852GM, for use on full-featured HP Pavilion dv1000 models in Japan For use on HP Pavilion dv1000 models with Intel Pentium M processors For use on HP Pavilion dv1000 models with Intel Celeron M processors...
Page 82 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–14 Maintenance and Service Guide...
Page 83 Spare Parts: Computer Major Components (Continued) Item Description Menu control button board (includes bracket and cable, for use only on HP Pavilion dv1000 computer models) Speaker assemblies For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario...
Page 84 Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–16 Maintenance and Service Guide...
Page 85 Spare Parts: Computer Major Components (Continued) Item Description Optical drives (Continued) For use on HP Compaq nx4800 and Compaq Presario V2000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive...
Page 86 Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–18 Maintenance and Service Guide...
Page 87 Memory modules (266 MHz) 1024-MB 512-MB 256-MB Miscellaneous Plastics Kit For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models Includes: Hard drive cover (includes two captive screws) Memory module compartment cover (includes 2 captive screws)
Page 88: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit 3–20 Maintenance and Service Guide...
Page 89 Spare Part Number Information Item Description Miscellaneous Plastics Kit For use on HP Pavilion dv1000 models Includes: Mini PCI compartment cover Memory module compartment cover Computer feet Hard drive cover For use on HP Compaq nx4800 and Compaq Presario V2000 models...
Page 90: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices Spare Part Number Information Item Description Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 3–22 Table 3-3 Mass Storage Devices Spare Part Number 377651-001 375980-001 Maintenance and Service Guide...
Page 91 8X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive, LightScribe 8X DVD±RW/R and CD-RW Dual Layer Combo Drive For use on HP Compaq nx4800 and Compaq Presario V2000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVD±RW/R and CD-RW Combo Drive...
Page 92 Illustrated Parts Catalog Spare Part Number Information (Continued) Item Description USB diskette drive (not illustrated) USB digital drive (not illustrated) HP USB pocket drive (not illustrated) 3–24 Table 3-3 Mass Storage Devices Spare Part Number 359118-001 364727-001 338796-001 Maintenance and Service Guide...
Page 93: Miscellaneous
For use on HP Compaq nx4800 models For use on Compaq Presario V2000 models Wired headset with volume control Personal Video Recorder HP remote control (for use only on HP dv1000 computer models) USB travel mouse 65-watt AC adapter Screw Kit (includes the following screws; refer to...
Page 94 Illustrated Parts Catalog Spare Parts: Miscellaneous (not illustrated) (Continued) Description Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark Hong Kong and the United Kingdom Israel...
Page 95: Sequential Part Number Listing
Battery pack, 6-cell, 4.4-AHr 367760-001 Battery pack, 12-cell, 8.8-AHr 367761-001 Top cover for use on HP Pavilion dv1000 models (includes TouchPad) 367762-001 Top cover for use on Compaq Presario V2000 models with a 1394 port, S-Video-out jack, expansion port, and Memory...
Page 96 Memory module, 512-MB (266 MHz) 367775-001 Memory module, 1024-MB (266 MHz) 367776-001 Screw Kit for use on HP Pavilion dv1000 models 367777-001 Keyboard for use on Compaq Presario V2000 models in Asia Pacific, Australia, Hong Kong, People’s Republic of China, and the United States...
Page 97 Keyboard for use on HP Pavilion dv1000 models in Asia Pacific, Australia, Canada, Hong Kong, People’s Republic of China, and the United States 367778-031 Keyboard for use on HP Pavilion dv1000 models in the United Kingdom 367778-041 Keyboard for use on HP Pavilion dv1000 models in Germany...
Page 98 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367778-171 Keyboard for use on HP Pavilion dv1000 models in Saudi Arabia 367778-281 Keyboard for use on HP Pavilion dv1000 models in Thailand 367778-331 Keyboard for use on HP Pavilion dv1000 models in Europe...
Page 99 LED board for use on HP Compaq nx4800 and Compaq Presario V2000 models (includes cable) 367799-001 System board for use on HP Pavilion dv1000 models with Intel Pentium M processors 367800-001 System board for use on HP Pavilion dv1000 models with Intel...
Page 100 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 371694-001 HP remote control (for use only on HP dv1000 computer models) 371790-001 65-watt AC adapter 373023-001 Mini PCI communications card, 802.11b Intel (for use in most...
Page 101 373523-001 System board for use on Compaq Presario V2000 models with Intel Celeron M processors 373524-001 8X DVD-ROM Drive for use on HP Compaq nx4800 and Compaq Presario V2000 models 373525-001 24X DVD/CD-RW Combo Drive for use on HP Compaq nx4800 and Compaq Presario V2000 models 373528-001 Display assembly, 14.0-inch, WXGA, SVA for use on...
Page 102 Power cord for use in Korea 373979-BB1 Power cord for use in Israel 374625-001 Speaker assembly for use on HP Compaq nx4800 and Compaq Presario V2000 models 375979-001 Processor, Intel Pentium M 710 (1.4-GHz) with 400-MHz FSB (includes thermal pad)
Page 103 380690-001 Processor, Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB (includes thermal pad) 381062-001 855 system board for use on full-featured HP Pavilion dv1000 models in countries other than Japan 381063-001 852GM system board for use on full-featured HP Pavilion...
Page 104 389897-001 8X DVD±RW/R and CD-RW Dual Layer Combo Drive for use on Compaq Presario V2000 models 391884-001 855 system board for use on full-featured HP Pavilion dv1000 models in Japan 394186-001 EMI Gasket Kit for use on all models 395825-001 Processor, Intel Pentium M 725A (1.6-GHz) with...
Page 105: Tools Required
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board screwlocks ■...
Page 106: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.
Page 107: Preventing Electrostatic Damage
■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ■ Handle drives on surfaces covered with at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■...
Page 108: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 109: Workstation Precautions
4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Page 110: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 111: Typical Electrostatic Voltage Levels
Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 112: Removal And Replacement Procedures
Removal and Replacement This chapter provides removal and replacement procedures. There are as many as 58 screws, in 7 different sizes and types, that may need to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 113: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 114: Disassembly Sequence Chart
# of Screws Removed 2 to remove hard drive 4 to disassemble hard drive 2 loosened 1 loosened HP Pavilion dv1000 = 3 HP Compaq nx4800 and Compaq Presario V2000 = 2 HP Pavilion dv1000 = 2 HP Compaq nx4800 and Compaq Presario V2000 = 4 5–3...
Page 115: Preparing The Computer For Disassembly
2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 5–4 # of Screws Removed HP Pavilion dv1000 = 19 HP Compaq nx4800 and Compaq Presario V2000 = 18 HP Pavilion dv1000 = 3 HP Compaq nx4800 and...
Page 116 Battery Pack Spare Part Number Information 12-cell, 8.8-AHr 6-cell, 4.4-AHr 6-cell, 4.0-AHr 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c.
Page 117: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm 80-GB 60-GB 4200-rpm 100-GB 80-GB 60-GB 40-GB 5–6 377651-001 375980-001 381721-001 367788-001 367787-001 367786-001 Maintenance and Service Guide...
Page 118 The hard drive cover is included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models). Removing the Hard Drive Cover...
Page 119 Removal and Replacement Procedures 4. Grasp the mylar tab 1 on the left side of the hard drive and lift the hard drive 2 until it disconnects from the computer. 5. Slide the hard drive to the left and remove it from the hard drive bay.
Page 120 6. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. 7. Lift the frame 2 to remove if from the hard drive. 8. Slide the hard drive connector 3 off the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Page 121: Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models). The feet attach to the base enclosure as illustrated below.
Page 122 ✎ The memory module compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models). Removing the Memory Module Compartment Cover...
Page 123 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Page 124: Mini Pci Communications Card
802.11b/g Broadcomm (for use in the rest of the world) 802.11b/g Broadcomm (Japan, for use only on HP Compaq nx4800 models) 802.11b Intel (for use in most of the world) 802.11b Intel (for use in the rest of the world) 802.11b/g Intel (for use in most of the world)
Page 125 ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models). Removing the Mini PCI Compartment Cover 5–14...
Page 126 ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the two retaining tabs 2 that secure the Mini PCI communications card to the communications compartment socket.
Page 127: Optical Drive
4X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive, LightScribe 8X DVD±RW/R and CD-RW Dual Layer Combo Drive For use on HP Compaq nx4800 and Compaq Presario V2000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVD±RW/R and CD-RW Combo Drive...
Page 128 2. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 4.
Page 129: Switch Cover
Removal and Replacement Procedures 5.9 Switch Cover Switch Cover Spare Part Number Information For use on HP Pavilion dv1000 models with wireless capability For use on HP Pavilion dv1000 models without wireless capability For use on HP Compaq nx4800 and Compaq Presario V2000...
Page 130 Removal and Replacement Procedures ✎ Steps 3 through 9 apply only to HP Pavilion dv1000 models. See steps 10 through 14 in this section for information on removing the switch cover on HP Compaq nx4800 and Compaq Presario V2000 models.
Page 131 6. Insert a flat-blade screwdriver 1 under the outside edges of the display hinge covers. 7. Lift the outside edges of the hinge covers 2 until the switch cover disengages from the computer. Releasing the Switch Cover, HP Pavilion dv1000 models Only 5–20 Maintenance and Service Guide...
Page 132 Removal and Replacement Procedures 8. Swing the rear edge of the switch cover forward. Removing the Switch Cover, HP Pavilion dv1000 models Only 9. Remove the switch cover. Maintenance and Service Guide 5–21...
Page 133 Removal and Replacement Procedures ✎ Steps 10 through 14 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 10. Remove the two PM2.0×4.0 screws that secure the switch cover to the computer. Removing the Switch Cover Screws, HP Compaq nx4800 and Compaq Presario V2000 models Only 5–22...
Page 134 F1, F5, F11, switch cover 2 until it disengages from the computer. 14. Remove the switch cover. Removing the Switch Cover, HP Compaq nx4800 and Compaq Presario V2000 models Only Reverse the above procedure to install the switch cover. Maintenance and Service Guide...
Page 135: Keyboard
Removal and Replacement Procedures 5.10 Keyboard Keyboard Spare Part Number Information For use on HP Pavilion dv1000 models in: Asia Pacific, Australia, Hong Kong, the People’s Republic of China, and the United States Belgium Denmark France French Canada Germany Greece...
Page 136 5. Turn the computer upside down with the rear panel toward you. ✎ Steps 6 through 11 apply only to HP Pavilion dv1000 models. See steps 12 through 15 in this section for information on removing the keyboard on HP Compaq nx4800 and Compaq Presario V2000 models.
Page 137 8. Open the computer as far as possible. 9. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard, HP Pavilion dv1000 models Only 5–26 Maintenance and Service Guide...
Page 138 10. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable, HP Pavilion dv1000 models Only 11. Remove the keyboard. Maintenance and Service Guide Removal and Replacement Procedures 5–27...
Page 139 Removal and Replacement Procedures ✎ Steps 12 through 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 12. Remove the four PM2.0×3.0 screws 1 that secure the keyboard to the computer. 13. Swing the rear edge of the keyboard 2 up and forward until it rests on the palm rest.
Page 140 14. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable, HP Compaq nx4800 and Compaq Presario V2000 models Only 15. Remove the keyboard.
Page 141: Display Assembly
14.0-inch, WXGA Left and right display hinge covers and brackets For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario models 1. Prepare the computer for disassembly 2. Remove the memory module compartment Mini PCI compartment covers 5–30...
Page 142 3. Disconnect the wireless antenna cables from the Mini PCI communications card. Disconnecting the Wireless Antenna Cables 4. Remove the wireless antenna cables from the Mini PCI and memory module compartments. 5. Remove the switch cover 6. Remove the keyboard 7.
Page 143 Removal and Replacement Procedures 9. Disconnect the display cable 1 from the system board. 10. Remove the tape 2 that secures the wireless antenna cables to the top cover. 11. Remove the cables from the clips 3 in the top cover. Disconnecting the Display Cable and Removing the Wireless Antenna Cables 5–32...
Page 144 ✎ Steps 12 and 13 apply only to HP Pavilion dv1000 models. See steps 14 and 15 in this section for information on removing the display assembly on HP Compaq nx4800 and Compaq Presario V2000 models. Ä CAUTION: Support the display assembly when removing the following screws.
Page 145 Removal and Replacement Procedures ✎ Steps 14 and 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
Page 146: Base Enclosure
5.12 Base Enclosure Base Enclosure Spare Part Number Information For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models 1. Prepare the computer for disassembly and remove the following components: ❏ Hard drive ❏...
Page 147 Removal and Replacement Procedures ✎ Steps 2 through 7 apply only to HP Pavilion dv1000 models. See steps 8 and 9 in this section for information on removing the base enclosure on HP Compaq nx4800 and Compaq Presario V2000 models.
Page 148 3. Turn the computer upside down with the front panel toward you. 4. Remove the following: 1 Fourteen PM2.0×7.0 screws 2 One PM2.0×5.0 screw 3 Two PM2.0×4.0 screws Removing the Base Enclosure Screws, Part 2, HP Pavilion dv1000 models Only Maintenance and Service Guide Removal and Replacement Procedures 5–37...
Page 149 5. Swing the rear edge of the base enclosure 1 straight up and forward until it rests at an angle. 6. Slide the base enclosure 2 back at an angle. 7. Remove the base enclosure. Removing the Base Enclosure, HP Pavilion dv1000 models Only 5–38 Maintenance and Service Guide...
Page 150 ✎ Steps 8 and 9 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 8. Remove the following: 1 Fifteen PM2.0×7.0 screws 2 Three PM2.0×4.0 screws 9. Lift the base enclosure 3 straight up and remove it. Removing the Base Enclosure, HP Compaq nx4800 and Compaq Presario V2000 models Only Reverse the above procedure to install the base enclosure.
Page 151: Usb/S-Video Controller Board
5.13 USB/S-Video Controller Board USB/S-Video Controller Board Spare Part Number Information For use on HP Pavilion dv1000 models and HP Compaq nx4800 and Compaq Presario V2000 models with a 1394 port, S-Video-out jack, expansion port, and digital memory card reader...
Page 152 2. Remove the two PM2.0×4.0 screws 1 that secure the USB/S-Video controller board to the top cover. 3. Lift the right side of the board 2 to disconnect it from the system board. 4. Remove the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board.
Page 153: Speaker Assembly
Removal and Replacement Procedures 5.14 Speaker Assembly Speaker Assembly Spare Part Number Information For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models 1. Prepare the computer for disassembly and remove the following components: ❏...
Page 154 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 and remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly. Maintenance and Service Guide Removal and Replacement Procedures 5–43...
Page 155: Rtc Battery
Removal and Replacement Procedures 5.15 RTC Battery ✎ The RTC battery is included with the system board. Refer Section 5.20, “System Board,” 1. Prepare the computer for disassembly and remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏...
Page 156: Menu Control Button Board
5.16 Menu Control Button Board ✎ This section applies only to HP Pavilion dv1000 models. Spare Part Number Information Menu control button board (includes bracket and cable) 1. Prepare the computer for disassembly and remove the following components: ❏ Hard drive ❏...
Page 157 Removal and Replacement Procedures 3. Remove the tape 1 that secures the menu control button board cable to the system board. 4. Release the ZIF connector 2 to which the menu control button board cable is connected and disconnect the cable 3. Disconnecting the Menu Control Button Board Cable 5–46 Maintenance and Service Guide...
Page 158 5. Remove the four PM2.0×3.0 screws 1 that secure the menu control button board and shield to the top cover. 6. Remove the menu control button board shield 2 and board 3. Removing the Menu Control Button Board and Shield Reverse the above procedure to install the menu control button board and shield.
Page 159: Heat Sink
Removal and Replacement Procedures 5.17 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal pad) 1. Prepare the computer for disassembly and remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏...
Page 160 3. Disconnect the fan cable from the system board 1. 4. Remove the three PM2.0×4.0 screws 2 that secure the heat sink to the top cover. 5. Remove the heat sink 3. Removing the Heat Sink Reverse the above procedure to install the heat sink. Maintenance and Service Guide Removal and Replacement Procedures 5–49...
Page 161 Removal and Replacement Procedures 5.18 Fan Fan Spare Part Number Information Fan (includes thermal pad) 1. Prepare the computer for disassembly and remove the following components: ❏ Hard drive ❏ Optical drive ❏ Switch cover ❏ Keyboard ❏ Display assembly ❏...
Page 162 3. Remove the two PM2.0×4.0 screws 1 that secure the fan to the heat sink. 4. Remove the fan 2. Removing the Fan Reverse the above procedure to install the fan. Maintenance and Service Guide Removal and Replacement Procedures 5–51...
Page 163: Processor
Removal and Replacement Procedures 5.19 Processor Processor Spare Part Number Information Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725A (1.6-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB Intel Pentium M 705 (1.5-GHz) with 400-MHz FSB...
Page 164 2. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor.
Page 165: System Board
855, for use on full-featured HP Pavilion dv1000 models in Japan 852GM, for use on full-featured HP Pavilion dv1000 models in Japan For use on HP Pavilion dv1000 models with Intel Pentium M processors For use on HP Pavilion dv1000 models with Intel Celeron M processors...
Page 166 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■ Memory modules ■ Mini PCI communications card ■ RTC battery ■ Menu control button board ■...
Page 167 Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5–56 Maintenance and Service Guide...
Page 168 4. Turn the top cover upside down with the front panel toward you. ✎ Steps 5 and 6 apply only to HP Pavilion dv1000 models. See steps 7 and 8 in this section for information on removing the system board on HP Compaq nx4800 and Compaq Presario V2000 models.
Page 169 Removal and Replacement Procedures ✎ Steps 7 and 8 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 7. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board.
Page 170 Removal and Replacement Procedures 9. Flex and hold the left edge of the top cover 1 to the left. 10. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear. Releasing the System Board, Part 1 Maintenance and Service Guide 5–59...
Page 171 Removal and Replacement Procedures 11. Release the left edge of the top cover. 12. Flex and hold the front edge of the top cover 1 forward. 13. Lift the front of the system board 2 until the audio connectors 3 are clear. Releasing the System Board, Part 2 5–60 Maintenance and Service Guide...
Page 172 14. Release the front edge of the top cover. 15. Slide the system board to the left at an angle and remove it from the top cover. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide Removal and Replacement Procedures 5–61...
Page 173: Led Board
Removal and Replacement Procedures 5.21 LED Board LED Board Spare Part Number Information For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models ✎ 1. Prepare the computer for disassembly remove the following components: ❏...
Page 174 ✎ Steps 3 and 4 apply only to HP Pavilion dv1000 models. See steps 5 and 6 in this section for information on removing the LED board on HP Compaq nx4800 and Compaq Presario V2000 models. 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board.
Page 175 Removal and Replacement Procedures ✎ Steps 5 and 6 apply only to HP Compaq nx4800 and Compaq Presario V2000 models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board.
Page 176: Specifications
This chapter provides physical and performance specifications. Dimensions HP Pavilion dv1000 Height (varies from front to back) Width Depth HP Compaq nx4800 and Compaq Presario V2000 Height (varies from front to back) Width Depth Weight (varies by configuration) HP Pavilion dv1000...
Page 177 Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. * For HP Compaq nx4800 only: Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating 6–2...
Page 178 14.0-inch, WXGA, SVA Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 27.94 cm 20.83 cm 35.56 cm Up to 16.8 million 250:1 180 nits typical 0.279 ×...
Page 179: Hard Drives
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 180 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 AHr 48 WHr 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
Page 181 Specifications 24X DVD/CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc 6–6 Table 6-5 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 182 24X DVD/CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-5 1.2 mm (0.047 in) 0.74 µm...
Page 183 Specifications 4X DVD+RW/R and CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc 6–8 Table 6-6 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 184 4X DVD+RW/R and CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 185 Specifications 4X DVD±RW/R and CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc 6–10 Table 6-7 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 186 4X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 187 Specifications 8X DVD±RW/R and CD-RW Combo Drive Applicable disk Center hole diameter Disk diameter Standard disc Mini disc 6–12 Table 6-8 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 188 8X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 189 Specifications Applicable disk Center hole diameter Disk diameter Standard disc Mini disc Disk thickness 6–14 Table 6-9 8X Max DVD-ROM Drive DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW...
Page 190 8X Max DVD-ROM Drive (Continued) Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-9 0.74 µm CD media...
Page 191: System Dma
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 6–16 Table 6-10 System DMA System Function Direct memory access controller Available for PC Card Not assigned Not assigned Maintenance and Service Guide...
Page 192: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Maintenance and Service Guide Table 6-11 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD...
Page 193 Specifications System Interrupts (Continued) Hardware IRQ IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 6–18 Table 6-11 System Function Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4...
Page 194 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 195 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 196 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 197: System Memory Map
Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 6–22 Table 6-13 System Memory Map System Function Base memory...
Page 198: Connector Pin Assignments
Connector Pin Assignments Signal +5 VDC Data – Maintenance and Service Guide Table A-1 Universal Serial Bus Signal Data + Ground A–1...
Page 199 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused A–2 Table A-2 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 200 Signal TV-Ground TV-CVBS TV-Ground TV-Ground Maintenance and Service Guide Connector Pin Assignments Table A-3 S-Video-Out Signal TV-CD TV-Ground TV-YD A–3...
Page 201: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog A–4 Table A-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 202 Signal Unused Ring Maintenance and Service Guide Table A-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments A–5...
Page 203 Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel A–6 Table A-6 Audio-In (Microphone) Table A-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...
Page 204: Conductor Power Cord Set
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 205: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 206 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 207 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 208: Screw Listing
All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 367776-001 (for use on HP Pavilion dv1000 models) and 373534-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models).
Page 209 Screw Listing Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C clips; documented in Section 5.6) One screw that secures the Mini PCI compartment cover to the computer...
Page 210 Phillips PM2.0×5.0 Screw (Continued) Where used: 4 screws that secure the display assembly on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 5.0 mm Section 5.11)
Page 211 Screw Listing Phillips PM2.0×5.0 Screw (Continued) Where used: One screw that secures the base enclosure on the HP Pavilion dv1000 (documented in Section Phillips PM2.0×5.0 Screw Locations C–4 Table C-1 Color Qty. Black 5.12) Length Thread 5.0 mm 2.0 mm...
Page 212 Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table C-2 Phillips PM2.5×4.0 Screw Color Qty. Silver Screw Listing Length Thread 4.0 mm 2.5 mm Head Width...
Page 213 Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.8) Phillips PM2.0×7.0 Screw Location C–6 Table C-3 Phillips PM2.0×7.0 Screw Color Qty. Black Length Thread 7.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 214 Phillips PM2.0×7.0 Screw (Continued) Where used: 2 screws that secure the base enclosure on the HP Pavilion dv1000 (documented in Section Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Black 5.12) Screw Listing Length Thread 7.0 mm 2.0 mm...
Page 215 Screw Listing Phillips PM2.0×6.0 Screw (Continued) Where used: 14 screws that secure the base enclosure on the HP Pavilion dv1000 (documented in Section Phillips PM2.0×6.0 Screw Locations C–8 Table C-3 Color Qty. Black 5.12) Length Thread 7.0 mm 2.0 mm...
Page 216 Phillips PM2.0×6.0 Screw (Continued) Where used: 15 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×6.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 7.0 mm Section 5.12)
Page 217 Screw Listing Where used: 3 screws that secure the switch cover on the HP Pavilion dv1000 (documented Section 5.9) Phillips PM2.0×4.0 Screw Locations C–10 Table C-4 Phillips PM2.0×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide...
Page 218 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the switch cover on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 4.0 mm Section 5.9)
Page 219 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the keyboard on the HP Pavilion dv1000 (documented in Section 5.10) Phillips PM2.0×4.0 Screw Locations C–12 Table C-4 Color Qty. Length Black 4.0 mm Maintenance and Service Guide...
Page 220 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the base enclosure on the HP Pavilion dv1000 (documented in Section Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Black 5.12) Screw Listing Length Thread 4.0 mm 2.0 mm...
Page 221 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 3 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×4.0 Screw Locations C–14 Table C-4 Color Qty. Length Black 4.0 mm Section 5.12)
Page 222 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the USB/S-Video controller board to the computer (documented in Section Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Black 5.13) Screw Listing Length Thread 4.0 mm 2.0 mm Head Width...
Page 223 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 3 screws that secure the heat sink to the computer (documented in Section 5.17) Phillips PM2.0×4.0 Screw Locations C–16 Table C-4 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
Page 224 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the fan to the heat sink (documented in Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm Section 5.18)
Page 225 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 4 screws that secure the system board on the HP Pavilion dv1000 (documented Section 5.20) Phillips PM2.0×4.0 Screw Locations C–18 Table C-4 Color Qty. Length Black 4.0 mm Maintenance and Service Guide...
Page 226 Phillips PM2.0×4.0 Screw (Continued) Where used: 4 screws that secure the system board on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 4.0 mm Section 5.20)
Page 227 Screw Listing Where used: 4 screws that secure the keyboard on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×3.0 Screw Locations C–20 Table C-5 Phillips PM2.0×3.0 Screw Color Qty. Black Section Length Thread 3.0 mm 2.0 mm 5.10)
Page 228 Phillips PM2.0×3.0 Screw (Continued) Where used: 4 screws that secure the menu control button board on the HP Pavilion dv1000 (documented in Section Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table C-5 Color Qty. Black 5.16) Screw Listing Length Thread 3.0 mm...
Page 229 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the LED board on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Phillips PM2.0×3.0 Screw Locations C–22 Table C-5 Color Qty. Length Black 3.0 mm Section 5.21)
Page 230 Phillips PM2.0×7.0 Round Head Screw Where used: 4 screws that secure the display assembly on the HP Pavilion dv1000 (documented in Section Phillips PM2.0×5.0 Round Head Screw Locations Maintenance and Service Guide Table C-6 Color Qty. Silver 5.11) Screw Listing...
Page 231 Screw Listing Where used: 3 screws that secure the LED board on the HP Pavilion dv1000 (documented in Section 5.21) Phillips PM1.5×2.0 Screw Locations C–24 Table C-7 Phillips PM1.5×2.0 Screw Color Qty. Black Length Thread 2.0 mm 1.5 mm Maintenance and Service Guide...
Page 232 1394 port 1–11 6-in-1 Digital Media Reader light 1–11 6-in-1 Digital Media Reader slot 1–11 6-in-1 Memory Reader light 1–13 6-in-1 Memory Reader slot 1–13 AC adapter, spare part number 3–25 3–32 arrow keys 1–19 audio troubleshooting 2–23 audio-in (microphone) jack location 1–7 pin assignments A–6 audio-out (headphone) jack...
Page 233 Index Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 computer specifications 6–1 connector pin assignments external monitor A–4 headphone A–6 microphone A–6 monitor A–4 RJ-11 (modem) A–5 RJ-45 (network) A–2 S-Video-out A–3 Universal Serial Bus (USB) A–1 connectors, service...
Page 234 DVD-ROM drive OS loading problems 2–20 precautions 4–2 removal 5–16 spare part numbers 3–15 3–17 3–23 5–16 specifications 6–14 electrostatic discharge 4–3 4–7 EMI Gasket Kit, spare part number 3–36 exhaust vents 1–15 1–33 1–35 expansion port 1–15 external monitor port location 1–15 pin assignments A–4 keys 1–19...
Page 235 Index headset, spare part number 3–25 3–31 heat sink removal 5–48 spare part number 3–11 3–31 5–48 I/O address specifications 6–19 IDE drive light 1–7 interrupt specifications 6–17 keyboard removal 5–24 spare part numbers 3–7 3–9 3–28 5–24 troubleshooting 2–26 keyboard components 1–18 1–20 keypad keys 1–19...
Page 236 modem jack location 1–15 pin assignments A–5 modem, troubleshooting 2–28 monitor port location 1–15 pin assignments A–4 mouse, spare part number 3–25 3–27 Music button 1–23 mute button 1–25 mute light 1–25 network jack location 1–15 pin assignments A–2 network, troubleshooting 2–28 Next/Fast Forward button 1–25 nonfunctioning device,...
Page 237 Index QuickPlay, no OS loading 2–21 2–22 rear components 1–14 remote control, spare part number 3–25 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1 procedures 5–1 right-side components 1–10 1–12 RJ-11 (modem) jack location 1–15 pin assignments A–5 RJ-45 (network) jack location 1–15 pin assignments A–2 RTC battery, removal 5–44...
Page 238 tools required 4–1 top components 1–22 1–26 1–28 top cover, spare part numbers 3–9 3–27 TouchPad buttons 1–27 horizontal scrolling region 1–31 light 1–27 location 1–27 on/off button 1–27 vertical scroll region 1–27 1–31 transporting precautions 4–4 troubleshooting audio 2–23 Computer Setup 2–1 docking device 2–14 flowcharts 2–5...

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Compaq nx4800 Compaq presario,presario v2000t Compaq presario,presario v2000z Compaq presario,presario v2001 Compaq presario,presario v2002 Compaq presario,presario v2003 ... Show all

HP Pavilion dv1000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

5 Removal and Replacement Procedures

6 Specifications

Quick Links

Troubleshooting

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Summary of Contents for HP Pavilion dv1000

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