Troubleshooting; TassimoCustomerService - Bosch TAS45xxUC Instruction Manual

EN

Troubleshooting

Problem
Appliancenotworking;
nosymbolslightup.
Machinebrewsbutno
drinkdispensed.
O
Automaticmode
notworking,appliance
remainsinstand-by
mode.
O
Automaticmode
skipped,appliance
goesstraightto
N
Manualmode.
MoreCustomerServiceinformationisavailableonlineatwww.tassimo.com
Thefollowingtableprovidessolutionsforproblemsand
glitchesthatmayariseasyouuseyourTASSIMOmachine.
Ifyoudonotfindasolutionforyourspecificproblem,orthe
problempersistsaftertroubleshootingpleasecontactTASSIMO
Customer Service at 1-877-TDISCS1 (1-877-834-7271).
!
Note: Ifpiercingunitismissing,
itmaybepurchasedfromTASSIMO
orBoschCustomerServiceDepartment
at1-877-TDISCS1oronlyintheUSAonwww.tassimo.com.
Possible cause
Thereisnopowersupply.
Thewatertankwasremoved
duringthebrewingprocessor
thereisairinthesystem.
Thefloatinthewatertankis
stuck.
NoTDISCinserted.
Thebarcodecouldnotbe
detected.
Thebarcodecouldnotbe
detected.
Solution
Checkthattheapplianceis
properlypluggedintothe
powersupply.
Replacethewatertankinthe
appropriatepositioninyour
TASSIMOmachine.Starta
cleaningprocesswiththe
ServiceTDISC.
Cleanthewatertankand
ensurethefloatcanmove.
CheckifTDISChasbeen
inserted.
Cleanthebarcodereading
windowandtryagainor
smooththebarcodeonthe
TDISCoutwithyourthumb.
UseanotherTDISC.
Ifproblemspersistcontact

TASSIMOCustomerService

Departmentat1-877-
TDISCS1.
Cleanthebarcodereading
window.
UseanotherTDISC.
Youcanstillpreparethedrink
byholdingdownthestart / stop
button.
15
10/2010