Page 1 3600 Modem User’s Guide...
Page 2 Trademarks Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. Modem 3600...
Page 3 DIIHFWLQJ \RXU HTXLSPHQW <RX ZLOO EH QRWLILHG RI FKDQJHV LQ DGYDQFH WR JLYH \RX DPSOH WLPH WR PDLQWDLQ XQLQWHUUXSWHG WHOHSKRQH VHUYLFH ,I \RX H[SHULHQFH WURXEOH ZLWK WKLV WHOHSKRQH HTXLSPHQW SOHDVH FRQWDFW Black Box at 724-746-5500 IRU LQIRUPDWLRQ RQ REWDLQLQJ VHUYLFH RU UHSDLUV 7KH WHOHSKRQH FRPSDQ\...
Page 4 5HJXODWRU\ ,QIRUPDWLRQ 7KLV HTXLSPHQW PD\ QRW EH XVHG RQ FRLQ VHUYLFH SURYLGHG E\ WKH WHOHSKRQH FRPSDQ\ &RQQHFWLRQ WR SDUW\ OLQHV LV VXEMHFW WR VWDWH WDULIIV $Q )&& FRPSOLDQW WHOHSKRQH FRUG DQG PRGXODU SOXJ DUH SURYLGHG ZLWK WKLV HTXLSPHQW ZKLFK LV GHVLJQHG WR FRQQHFW WR WKH WHOHSKRQH QHWZRUN RU SUHPLVHV ZLULQJ XVLQJ D FRPSDWLEOH PRGXODU MDFN WKDW LV 3DUW FRPSOLDQW 6HH LQVWDOODWLRQ LQVWUXFWLRQV LQ &KDSWHU ,QVWDOODWLRQ IRU GHWDLOV...
Page 5 5HJXODWRU\ ,QIRUPDWLRQ 6KLHOGHG &DEOHV 7KLV SURGXFW KDV EHHQ WHVWHG DQG FRPSOLHV ZLWK )&& OLPLWV IRU D &ODVV % FRPSXWLQJ GHYLFH 7HVWLQJ ZDV GRQH ZLWK VKLHOGHG FRPSXWHU FDEOHV 8VLQJ XQVKLHOGHG FDEOHV FRXOG FDXVH \RXU V\VWHP WR HPLW H[FHVV UDGLR IUHTXHQF\ LQFUHDVLQJ WKH FKDQFH RI LQWHUIHUHQFH 7R FRPSO\ ZLWK )&& UHJXODWLRQV LW LV QHFHVVDU\ WR XVH VKLHOGHG FRPSXWHU FDEOHV ZLWK \RXU LQVWDOODWLRQ )25 2)),&( 86( 21/<...
Page 6 5HJXODWRU\ ,QIRUPDWLRQ 6SHFLDO 5HTXLUHPHQWV )RU &DQDGD &HUWDLQ UHTXLUHPHQWV H[LVW IRU GDWD FRPPXQLFDWLRQ SURGXFWV PDQXIDFWXUHG IRU XVH LQ &DQDGD 3ULQFLSOH DPRQJ WKHVH UHTXLUHPHQWV LV WKH DSSOLFDWLRQ RI WKH ,& ODEHO DV GHVFULEHG EHORZ +RZHYHU FHUWDLQ GDWD FRPPXQLFDWLRQ SURGXFWV GR QRW UHTXLUH WKH ,& ODEHO QRU DGKHUHQFH WR ,& UHTXLUHPHQWV ,I WKLV LV WKH FDVH WKH ,&...
Page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
Page 8: Ylll
5HJXODWRU\ ,QIRUPDWLRQ 1RUPDV 1RUPDV 2ILFLDOHV 0H[LFDQDV 120 (OHFWULFDO 6DIHW\ 6WDWHPHQW ,16758&&,21(6 '( 6(*85,'$' 7RGDV ODV LQVWUXFFLRQHV GH VHJXULGDG \ RSHUDFLyQ GHEHUiQ VHU OHtGDV DQWHV GH TXH HO DSDUDWR HOpFWULFR VHD RSHUDGR /DV LQVWUXFFLRQHV GH VHJXULGDG \ RSHUDFLyQ GHEHUiQ VHU JXDUGDGDV SDUD UHIHUHQFLD IXWXUD 7RGDV ODV DGYHUWHQFLDV HQ HO DSDUDWR HOpFWULFR \ HQ VXV LQVWUXFFLRQHV GH RSHUDFLyQ GHEHQ VHU UHVSHWDGDV...
Page 9 5HJXODWRU\ ,QIRUPDWLRQ /RV FDEOHV GH OD IXHQWH GH SRGHU GHEHQ VHU JXLDGRV GH WDO PDQHUD TXH QR VHDQ SLVDGRV QL SHOOL]FDGRV SRU REMHWRV FRORFDGRV VREUH R FRQWUD HOORV SRQLHQGR SDUWLFXODU DWHQFLyQ D ORV FRQWDFWRV \ UHFHSW FXORV GRQGH VDOHQ GHO DSDUDWR (O HTXLSR HOpFWULFR GHEH VHU OLPSLDGR ~QLFDPHQWH GH DFXHUGR D ODV UHFRPHQGDFLRQHV GHO IDEULFDQWH (Q FDVR GH H[LVWLU XQD DQWHQD H[WHUQD GHEHUi VHU ORFDOL]DGD OHMRV...
Page 10 5HJXODWRU\ ,QIRUPDWLRQ 0RGHP ...
Page 11 &RQWHQWV 5HJXODWRU\ ,QIRUPDWLRQ &KDSWHU ,QWURGXFWLRQ 6KHOI0RXQW 8QLWV )HDWXUHV 'DWD 0RGH )D[ 0RGH ...
Page 12 7DEOH RI &RQWHQWV $QVZHULQJ 0DQXDOO\ $QVZHULQJ IURP 7HUPLQDO ZLWK $7 &RPPDQG 6HW (QGLQJ D &DOO (QGLQJ D &DOO 8VLQJ WKH )URQW 3DQHO ...
Page 13 7DEOH RI &RQWHQWV :DLW IRU 6HFRQG 'LDO 7RQH : +RRN )ODVK 6ZLWFKLQJ WR $QVZHU 0RGH DIWHU 'LDOLQJ 5 5HPDLQLQJ LQ &RPPDQG 0RGH :DLW IRU 6HFRQGV RI 6LOHQFH # ...
Page 14: Ldo /Lqh 7Udqvplw /Hyho
7DEOH RI &RQWHQWV 0DQXDO 5DWH $GDSWLRQ 55 3URGXFW 5HYLVLRQ /HYHO 9 2QOLQH 4XLFN 5HIHUHQFH + 3URGXFW 6HULDO 1XPEHU...
Page 15: Orz &Rqwuro
7DEOH RI &RQWHQWV &KDSWHU 3URWRFROV &&,77 9 ELV (UURU &RQWURO 3URWRFRO 5HOLDEOH 0RGH $XWR5HOLDEOH 0RGH &RQVWDQW 6SHHG ,QWHUIDFH 'DWD &RPSUHVVLRQ ...
Page 16 7DEOH RI &RQWHQWV &KDSWHU 6HFXULW\ $XWRFDOOEDFN 6HFXULW\ /RZ 6HFXULW\ 2SHUDWLRQ 2SHUDWLQJ ZLWKRXW /RZ 6HFXULW\ 2SHUDWLQJ ZLWK /RZ 6HFXULW\ ...
Page 17: Swlrqv
7DEOH RI &RQWHQWV 9HULI\ 8VHU ,QIRUPDWLRQ ,Q ,%Q 5HTXHVW 6XSHUXVHU 3ULYLOHJH 6 SZ /RFDO /RJRQ &RPPDQG Q SZ /RFDO /RJRII &RPPDQG ...
Page 18 7DEOH RI &RQWHQWV 5LQJ &RXQW 6 (VFDSH &KDUDFWHU 6 (QGRI/LQH &KDUDFWHU 6 /LQH)HHG &KDUDFWHU 6 ...
Page 19 7DEOH RI &RQWHQWV 'LDO /LQH 7UDQVPLW /HYHO 6 /HDVHG /LQH 7UDQVPLW /HYHO 6 $XWRPDWLF 5DWH $GDSWLRQ 7KUHVKROG 6 )ORZ &RQWURO 6 6 ...
Page 20: Hwwlqjv
7DEOH RI &RQWHQWV &KDSWHU 9 ELV $XWRGLDOHU $XWRGLDOHU &RPPDQG 6WULQJV DQG 3DUDPHWHUV 6RIWZDUH *XLGHOLQHV ,QYDOLG 5HVSRQVHV 'LDO 3DUDPHWHUV 9 ELV &RPPDQGV DQG 5HVSRQVHV ...
Page 21 7DEOH RI &RQWHQWV 2SHUDWLRQ $ &DUULHU 'HWHFW /HYHO $ 7HOFR &RQQHFWLRQ $ 7HVWLQJ $...
Page 22 7DEOH RI &RQWHQWV )DFWRU\ 2SWLRQ 6HW $V\QFKURQRXV ZLUH /HDVHG /LQH ZLWK 9ELV 3URWRFRO $7 ) ( )DFWRU\ 2SWLRQ 6HW $V\QFKURQRXV ZLUH /HDVHG /LQH ZLWKRXW 9 ELV 3URWRFRO $7 ) ( )DFWRU\ 2SWLRQ 6HW 6\QFKURQRXV ZLUH /HDVHG /LQH 1RUPDO 2ULJLQDWH $7 ) (...
Page 23 The Modem 3600 communicates at standard data rates up to 33,600 bps with compatible modems connected to similarly equipped computers, computer services, and data bases. Advanced error control and data compression ensure data integrity and increase data throughput.
Page 24: Data Mode
Introduction Features The Modem 3600 is a flexible telecommunications tool that offers the following standard features. Data Mode • Full-duplex operation on two-wire public connections or two-wire or four-wire private telephone connections with two-wire public automatic or manual backup • 300, 1200, 2400, 4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200, 33600 bps DCE data rates •...
Page 25: Fax Mode
V.17 • Autoanswer under software control • Automatic fax/data detection Software Software operates the features of the Modem 3600. Communications Software You must have communications software to transfer data. After installing the modem, consult your communications software user's manual for information on the software, commands, and features.
Page 26 LCD, the AT command set, or the V.25 bis command set. The 230.4 kbps DTE speed is available, but the Modem 3600 will not autobaud to 230.4 kbps. With the modem set for 115.2 kbps, enter AT\J2 to enable the speed and enter AT\J3 to disable it.
Page 27 Introduction The Modem 3600 rear panel has an EIA-232 DTE connector, an 8-pin TELSET/LEASED LINE jack, an 8-pin DIAL jack, the power switch, fuse, and cord (Figure 1-2). TELSET LEASED LINE DIAL Figure 1-2. Rear Panel (115 Vac Model) Modem 3600...
Page 28 Introduction Modem 3600 Card The shelf-mount Modem 3600 unit (Figur e1-3) has edge connectors that insert into the shelf backplane. The shelf backplane performs the same functions as the standalone rear panel. Refer to the “Shelf-Mount MD1000C Installation” on page 10.
Page 29 To re-mount, align the hook and loop halves and press firmly together. Modem 3600...
Page 30: Dte Connection
DTE Connection The DTE connector is a 25-pin D-series type conforming to EIA-232 specifications. You must use a shielded DTE cable to comply with EMC requirements. Pin signals are shown in Figure 2-2 and are described in Table 2-1. Modem 3600...
Page 31 Installation Figure 2-2. Digital Interface Signals Modem 3600...
Page 32 DSR signal.* * Modem options may force these signals on or cause them to be ignored. ** Refer to Appendix C, Hardware Options. † This function can be disabled or its logic sense reversed by hardware straps. Modem 3600...
Page 33 * Modem options may force these signals on or cause them to be ignored. ** Refer to Appendix C, Hardware Options. † This function can be disabled or its logic sense reversed by hardware straps. Modem 3600...
Page 34: Telephone Line Connection
* Modem options may force these signals on or cause them to be ignored. ** Refer to Appendix C, Hardware Options. † This function can be disabled or its logic sense reversed by hardware straps. Telephone Line Connection The modem operates in these line-related modes: • Dial • Leased Modem 3600...
Page 35 2. This standard rotary or tone dial telephone set can be used f o r originating a call or for voice communication. For sites requiring only auto answer capability , a phone is not needed. 3. For connector pin-outs, refer to Appendix B. Figure 2-3. Dial-up Connection (115 Vac Model) Modem 3600...
Page 36 The telephone company will install the leased line and wall jack at your site. The line connects to the modem at the 8-position TELSET/ LEASED LINE jack. Figure 2-4 shows a typical modem hookup for operation over private leased lines with dial backup. Modem 3600...
Page 37 Tx and Rx data. For a 4-wire Leased-line connection, Pins 1 and 2 are used for Tx, and Pins 7 and 8 are used for Rx. 5. For connector pin-outs, refer to Appendix B. Figure 2-4. Leased Line Connection (115 Vac Model) Modem 3600...
Page 38 Go to Appendix C, Hardware Options to check the board options before installation. Shelf-mount Modem 3600 cards should be installed or replaced by personnel familiar with shelf-mount installation. The unit has an edge connector that inserts into a receptacle located on the backplane and power bus.
Page 39: Getting Started
A power-up procedure is not required. Turn on the modem using the ON/ OFF power switch on the rear panel. The modem is factory configured to operate in most public switched telephone applications. If you have stored a desired option set it will automatically be restored at power-up. Modem 3600...
Page 40: Placing A Call
Enter, or enter ATDSn where n equals one of the stored telephone number locations 1-9. The modem dials the number--either pulse or tone, whichever is currently in effect--and takes the role of the originate modem. Refer to the “Dial Commands” section on p age5-13 for additional dialing commands. Modem 3600...
Page 41: Answering A Call
1) Press the TALK/DATA pushbutton. DO YOU WANT TO DISCONNECT will be displayed. 2) Answer YES. Ending a Call from a Terminal with the AT Command 1) Enter +++ and the modem will enter command mode. 2) Enter ATH and the modem will terminate the call. Modem 3600...
Page 42 Protocol Link Reliable mode only; failure to establish Establishment Failure reliable link. Inactivity Timeout Default is 0 or disabled; select for disabled or 1 to 255 minutes (S-register 8). Protocol Retry Limit 12 retransmissions of the frame. Exceeded Modem 3600...
Page 43 Signal Quality Leased line operation with dial backup enabled; extended loss of carrier or 4 unsuccessful retrains in 3 minutes causes dial backup. Test Mode entered Certain test modes require call termination. Modem power is turned off. Modem 3600...
Page 45: Front Panel Operation
LCD, through the use of the front panel remote configuration feature. LED Descriptions The Modem 3600 LED indicator functions are as follows: • TR (Terminal Ready). TR lights when the DTE asserts Data Terminal Ready. This signal is input on pin 20 (CCITT V.24/108.2).
Page 46 Front Panel Operation LCD Menus The Modem 3600 has seven main LCD menus that support modem operations. Table 4-1 lists them, in the following sequence: • MODEM STATUS • DIAL STORED NUMBER • DISPLAY STATUS • SELECT TEST • MODIFY CONFIGURATION •...
Page 47 &T8 LOOP WITH TP EXIT (Online test) LOCAL DIGITAL INITIATE, &T3 LOOP † EXIT When modem is not online, the display flashes and shows the status from the last connection. † Modem must be online with protocols disabled. Modem 3600...
Page 48 21600 %B13 19200 %B12 16800 %B11 %B10 14400 12000 7200 9600 9600U ** 4800 2400 1200 DTE SPEED Lease line only. ** 9600U is only valid for V.32 bis modulation. † Modem must be online with protocols disabled. Modem 3600...
Page 49 ENABLE *FT1 DISABLE AUTO RETRAIN ENABLE DISABLE SQ AUTO RATE HIGH BER MED BER LOW BER DISABLED TRANSMIT INTERNAL &X CLOCK EXTERNAL &X1 SELECT RECEIVE &X2 Lease line only. ** 9600U is only valid for V.32 bis modulation. Modem 3600...
Page 50 \N, \N1, \N2, \N3 ENABLE \N2, \N3, PROTOCOL \N6, \N7 DISABLE \N, \N1, \N4, \N5 PROTOCOL ENABLE \N3, \N5, FALLBACK \N6, \N7 DISABLE \N, \N1, \N2, \N4 DATA COMPRES- DISABLE SION NORM Lease line only. † Dial line only. Modem 3600...
Page 51 4, 5, 6 ASYNC &M DTE RATE 300, (Async) 600,1200, 2400, 4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200 33600 38400 57600, 115200 CHAR SIZE 7 BIT (Async) 8 BIT PARITY (Async) NO, EVEN, Modem 3600...
Page 52 FORCED &S HIGH OFF 5 SEC &S2 DISCON- NECT FOLLOWS &S3 DCD STATE NORMAL &C1 FORCED &C HIGH OFF 5 SEC &C2 DISCON- NECT FOLLOWS &C3 REMOTE CTS STATE NORMAL &R FORCED &R1 HIGH &R2 FOLLOWS CTS=RTS &R9 Modem 3600...
Page 53 1, 2, 3, 4, 8, 16, 32 SEC CALL TIMEOUT 15, 30, 45, 60, 75, 90, 105, 120 SEC ANSWER RING 1, 2, 4, 8, 16 AUTOCALL- ENABLE, BACK DISABLE CHANGE VOLUME L1, L2 SPEAKER CONTROL HIGH OPERATION? Modem 3600...
Page 54 CHANGE RMT ENTER PANEL PASSWORD? PASSWORD FEATURES? ENTER REMOTE ENTER CONFIGURA- REM CFG TION PASSWORD EXIT REMOTE EXIT &T CONFIGURA- TION CHANGE FRONT ENTER PANEL PASS- PASSWORD WORD ACTIVATE SECURITY Password of 0000 disables front panel security. 4-10 Modem 3600...
Page 55 After the password has been entered, a message briefly displays the result of the password validation process and, depending on the result, Front Panel Security either becomes inactive or returns to its active state. Modem 3600 4-11...
Page 56 YES makes the modem accept the displayed password. • Pressing TALK/DATA while the cursor is on the first password character aborts password entry. When the cursor is on any other character, this button makes the cursor move to the first character. 4-12 Modem 3600...
Page 57: Operation Modes
• Test (Chapter 7) • Security (Chapter 8) • Fax (Chapter 9) • S-registers (Chapter 10) Operation Modes In asynchronous operation, the modem functions in one of these modes: • Offline Command Mode • Online Command Mode • Data Mode Modem 3600...
Page 58: Online Command Mode
Each command statement is made up of characters, numbers, and keyboard symbols such as the & and % signs. Commands must be written in a specific form so the modem recognizes and follows the instruction. Modem 3600...
Page 59 • The command buffer can hold 80 characters. • Use the backspace or delete key to erase the last character. Even though the initial AT code must be all upper or lower case, characters that follow can be any mix of upper and lower case. Modem 3600...
Page 60: Repeating A Command A
The return key does not need to be pressed. Example: The ATD5551212 command has been executed, and the phone is busy. To repeat the instruction type A/. Do not use AT before this command: AT empties the buffer. Modem 3600...
Page 61: Response Commands
Response Commands The modem communicates with the operator through response messages. These appear on the monitor or a computer printout to show the result of the command or action executed. Response messages can appear as words or numbers. Modem 3600...
Page 62 Command Operation Disables negotiation displays Enables negotiation displays Displays DCE link rate only Protocol Result Codes \V Enable or disable protocol result codes. Table 5-1 lists these codes. Command Operation Disable protocol result codes Enable protocol result codes Modem 3600...
Page 63 If a dial tone is not detected within 5 seconds, the modem sends a NO DIALTONE message and hangs up. The modem does not detect a busy situation in this mode. Modem 3600...
Page 64 Command Code Set Number Operation Standard 4800 bps 9600 bps *RC1 Alternate 4800 b p s 9600 bps Note Asterisks in AT commands are part of the command and do not indicate footnotes. Modem 3600...
Page 65 DTE rate 14400 bps CONNECT 16800 DTE rate 16800 bps CONNECT 19200 DTE rate 19200 bps CONNECT 21600 DTE rate 21600 bps CONNECT 24000 DTE rate 24000 bps CONNECT 26400 DTE rate 26400 bps CONNECT 28800 DTE rate 28800 bps Modem 3600...
Page 66 V.42 bis 21600 bps connection V42bis CONNECT 24000/ V.42 bis 24000 bps connection V42bis CONNECT 26400/ V.42 bis 26400 bps connection V42bis CONNECT 28800/ V.42 bis 28800 bps connection V42bis CONNECT 31200/ V.42 bis 31200 bps connection V42bis 5-10 Modem 3600...
Page 67 V.42 26400 bps connection CONNECT 28800/V42 V.42 28800 bps connection CONNECT 31200/V42 V.42 31200 bps connection CONNECT 32000/V42 V.42 32000 bps connection CONNECT 33600/V42 V.42 33600 bps connection CONNECT 38400/V42 V.42 38400 bps connection CONNECT 57600/V42 V.42 57600 bps connection Modem 3600 5-11...
Page 68 MNP5 CONNECT 300/MNP MNP 300 bps connection CONNECT 600/MNP MNP 600 bps connection CONNECT 1200/MNP MNP 12000 bps connection CONNECT 2400/MNP MNP 24000 bps connection CONNECT 4800/MNP MNP 4800 bps connection CONNECT 7200/MNP MNP 7200 bps connection 5-12 Modem 3600...
Page 69: Dial Commands
Use spaces, hyphens, parentheses, or other punctuation, except dial modifiers, to make the command line easier to read and enter. For example, these are all treated the same: AT D 1-800-555-1212 AT D 1 (800) 555-1212 ATD18005551212 Modem 3600 5-13...
Page 70: Wait For Second Dial Tone W
To wait for second dial tone insert a W in the dialing sequence. AT D 9 W 323-8000 Instead of using a comma pause for an outside line, wait up to 30 seconds (time specified by S7) for a second dial tone. 5-14 Modem 3600...
Page 71 AT D 399-4700 @ 2251 ; In this example the modem dials the number and, after the connection, waits for 5 consecutive seconds of silence. The modem then sends service code 2251 and returns to command mode for further input. Modem 3600 5-15...
Page 72: Voice Calls
TALK/DATA button. The *DA1 command can also be used to change from talk mode to data mode. Answering A Call There are three ways to answer a call for a data connection: • Manually • AT Command • Autoanswer 5-16 Modem 3600...
Page 73: Manual Answer
Caller ID If the telephone company is providing Caller ID services to the local phone line, the Modem 3600 can report Caller ID to the DTE. Note The communications software package may need reconfiguring to look for the “Caller Number:” message prefix so that it knows when to look for a phone number.
Page 74 Distinctive Ring If the telephone company is providing distinctive ring service to the local phone line, the Modem 3600 can report the type of ring to the DTE. The data communications software package must allow distinctive ring.
Page 75 DCD follows RTS on remote modem (simulated switched carrier V.13). Note AT&C3 is used to simulate switched carrier operation. Note For simulated switched carrier operation &C3 must be selected on both modems. Not available in the B103 and V.21 modulation modes. Modem 3600 5-19...
Page 76 In dial line mode the modem disconnects; in leased line, the modem retrains. Note If DTR controls dialer is selected, selecting DTR active will cause an autodial after an off-to-on transition of DTR. 5-20 Modem 3600...
Page 77 RTS/CTS delay is not valid in buffered mode or with error control enabled. Note With &R2 selected, XON/XOFF is the only valid method of flow control and &C and &C1 are the only valid carrier detect options. Modem 3600 5-21...
Page 78: General Commands
Type AT without a carriage return. If the screen shows AT character, echo is correct. Proceed with other commands as desired. If the screen shows AATT, enter the E command to correct the double characters or disable character echo by the modem. 5-22 Modem 3600...
Page 79 If H3 (the fast command) is entered, the H command will hang up much more rapidly at those speeds. Command Operation The modem hangs up. Forces modem off hook Sets H command to normal hangup procedure (long space, cleardown, protocol) Sets H command to fast hang up Modem 3600 5-23...
Page 80: Speaker Volume L
(CRC) in hexadecimal form. Enter the I3 command to request the product version. Command Operation Request product code Request EPROM checksum value Request product version Returns Motorola V.3600 Last disconnect reason Speaker Volume L The L commands offer three volume levels. Command Operation L, L1, L2...
Page 81 Command Operation &G No guard tone &G1 550 Hz guard tone &G2 1800 Hz guard tone Asynchronous / Synchronous Mode Selection &M The &M commands select synchronous or asynchronous operation and synchronous dial method. Modem 3600 5-25...
Page 82 61% of one cycle. Use the &P1 command for the dial pulse to be on for 33% and off for 67% of one cycle. Command Operation &P 39% : 61% US and Canada &P1 33% : 67% 5-26 Modem 3600...
Page 83 The *MM command sets the current modulation type to use when attempting to make a connection. Using this command automatically selects the maximum DCE speed (%B) for the selected modulation. Command Operation Automode (typically used on dial line) *MM1 V.21 *MM2 B103 *MM3 Reserved *MM4 B212A Modem 3600 5-27...
Page 84 300 bps 1200 bps 2400 bps 4800 bps 9600 uncoded bps * 9600 bps 7200 bps 12000 bps 14400 bps %B10 600 bps %B11 16800 bps %B12 19200 bps %B13 21600 bps %B14 24000 bps %B15 26400 bps 5-28 Modem 3600...
Page 85 7200 bps 12000bps 14400 bps %L10 600 bps %L11 16800 bps %L12 19200 bps %L13 21600 bps %L14 24000 bps %L15 26400 bps %L16 28800 bps %L17 31200 bps %L18 33600 bps Valid for V.32 bis modulation only Modem 3600 5-29...
Page 86 12 to 14 seconds from the last occurrence of a rate adaption. • After the modem drops data rate because of poor signal quality, the line must improve by approximately 2.5 dB before an increase in rate can occur. 5-30 Modem 3600...
Page 87 *RR9 Rate adaption to 24000 *RR10 Rate adaption to 26400 *RR11 Rate adaption to 28800 *RR12 Rate adaption to 31200 *RR13 Rate adaption to 33600 Product Revision Level %V The %V command displays the product revision level. Modem 3600 5-31...
Page 88 Dial line operation only. The modem can be configured to disconnect upon loss or interruption of telephone line current. Command Operation Line current disconnect off *LC1 Line current disconnect short (8 ms) *LC2 Line current disconnect long (90 ms) 5-32 Modem 3600...
Page 89: Wire Operation
TELSET/LEASED LINE jack on the modem rear panel. Dialing is not necessary. When connected via leased line the modems will train and begin communicating with each other. The DIAL jack can be used to connect a 2-wire dial-up line for dial backup. Modem 3600 5-33...
Page 90 AT Commands Note For operation with modems that use V.33 as the modulation type, the Modem 3600 must be set up to V.33. 2-Wire Operation In 2-wire operation, the modem is a full-duplex modem able to operate over 2-wire leased or PSTN lines.
Page 91: Dial Backup
When the LCD displays ON LINE again the dial line is disconnected. Note A diagnostic test initiated during dial backup mode terminates when the modem performs a leased line lookback. Modem 3600 5-35...
Page 92 Force originate *OR1 Force answer Leased Line Transmit Level *TLn Command Operation *TLn Sets leased line TX level to n where n is a number 0 through 30 corresponding to a TX level of 0 to -30 5-36 Modem 3600...
Page 93: Configuration Commands
The factory configurations are stored in ROM and cannot be changed by the user; they can be transferred to the active profile and then modified to fit a specific application if needed. The &F command recalls one of the nine factory configurations. Modem 3600 5-37...
Page 94 The &Y command determines which user option set is loaded during powerup and reset. Command Operation &Y Powerup with user option set 1 &Y1 Powerup with user option set 2 &Y? Displays currently selected powerup option set 5-38 Modem 3600...
Page 95: Reset To Stored Configuration Z
1 or 2 as the current configuration. This command saves time once a proven configuration is established. Command Operation Resets the modem and immediately loads user option set 1 Resets the modem and immediately loads user option set 2 Modem 3600 5-39...
Page 96 (0-9, up to 31 digits). • *CNx,n - Stores telephone number n, including dial modifiers, at location x (0-9, up to 31 digits). • *CNx,- Clears telephone number location x • *ND - Displays the stored numbers (1-9). 5-40 Modem 3600...
Page 97: Remote Configuration
(slave) unit to be modified. The security code is inserted and provides protection from unauthorized entry. The modems are shipped from the factory without a security code. Modem 3600 5-41...
Page 98 0 to any combination up to 99999999 using the %P=(desired code) command. Example: If the remote modem security code is 12345, the local modem must include this code in the initialization string before the remote modem responds. 5-42 Modem 3600...
Page 99 %T (password) after the dial digits (the equal sign is left off). For example, ATD 555-1212%T01234 Enabling/Disabling Remote Configuration *RA The *RA commands enable and disable remote configuration. Command Operation Disable remote configuration *RA1 Enable remote configuration Modem 3600 5-43...
Page 100 7 data bits, even parity, 1 stop bit *RF4 8 data bits, mark parity, 1 stop bit *RF5 8 data bits, no parity, 1 stop bit *RF6 8 data bits, odd parity, 1 stop bit *RF7 8 data bits, even parity, 1 stop bit 5-44 Modem 3600...
Page 101 AT Commands Remote Configuration Saving or Discarding Options This option allows the opportunity to discard an undesirable option. Command Operation Save remote configuration option selection and exit *RQ1 Discard remote configuration option selection and exit Modem 3600 5-45...
Page 103: Reliable Mode
Both LAPM and MNP control data errors by retransmitting any block of data that was corrupted in transit. LAPM is assigned highest priority, and, if not supported, then an MNP connection is attempted. Modem 3600...
Page 104: Constant Speed Interface
V.42 bis by having extra buffer and more processor time with the %C2 and %C3 data compression commands. Normal Mode No error control, with or without constant speed DTE interface. Data is buffered. Modem 3600...
Page 105: Flow Control
(RTS/CTS) or in-band flow control (XON/ XOFF). Protocol Commands These commands enable or control the various data compression, flow control, and error correction options of the modem. Tabl e6-1 lists the features associated with each mode. Note Bold text indicates command parameter defaults. Modem 3600...
Page 106 When the buffers are empty or if n=0, the modem disconnects immediately. Command Operation Disconnect buffer delay disabled Disconnect buffer delay value (n = 1-255 seconds) Modem 3600...
Page 107 V.42 Optional Detection Phase \M This is a data sequence that speeds up the LAPM link negotiation time if V.42 LAPM is supported by the remote modem. Command Operation V.42 fast detect data sequence disabled V.42 fast detect data sequence enabled Modem 3600...
Page 108 Enter the %An command to set the auto-reliable fallback character (n=1-27 decimal representing an ASCII character). Command Operation Disable auto-reliable fallback character Sets ASCII character to be recognized as the auto-reliable fallback character Note The modem must be set for auto-reliable mode (AT\N3, \N5, \N6, \N7). Modem 3600...
Page 109 RTS on to restart it. This does not affect DTE flow control. Command Operation Disable bilateral flow control Enable bilateral XON/XOFF flow control Enable DTE CTS flow control, disable DCE flow control Enable CTS/RTS bilateral flow control Disable DCE flow control Modem 3600...
Page 110 When the \G1 command is sent, the modem uses XON/XOFF to start/stop data transmission from the remote modem. This command is ignored during an MNP connection. Command Operation Disable data link flow control Enable data link flow control Modem 3600...
Page 111 Protocols Note The Modem 3600 will transmit the XON/XOFF characters to start/stop data transmission from the remote modem. The Modem 3600 will not respond to the XON/XOFF characters. This activity ensures that a false XON/XOFF is not detected resulting in data loss.
Page 112 The \T command specifies the number of minutes the modem will stay online without transmitting or receiving data before hanging up. When the value is set to 0, the timer is disabled. Command Operation Disable inactivity timer Set inactivity to n (n=1-255) minutes 6-10 Modem 3600...
Page 113 Command Operation Disable auto reliable data buffer Buffer data for 4 seconds or 200 characters Modem 3600 6-11...
Page 114 The %C command determines application of data compression while running LAPM protocol. Command Operation Data compression disabled Enabled on transmit and receive data Enabled on transmit data only (enhanced compression) Enabled on receive data only (enhanced compression) 6-12 Modem 3600...
Page 115 Table 7-1. Diagnostic Test s Test Offline Online Local Analog Loopback (LAL) Local Analog Loopback with Self Test (LAL/TP ) Local Digital Loopback (LDL) Remote Digital Loopback (RDL) Remote Digital Loopback with Self Test (RDL/ Test Pattern (TP) Modem 3600...
Page 116 By preloading register S18 with 1 to 255, each test mode automatically times out after the specified number of seconds and exits back to the command mode. Loading S18 with 0 disables the auto timeout feature and the test will run continuously until manually terminated. Modem 3600...
Page 117 If operating on leased lines, the lines are terminated into 600 ohms (Figure 7-1). If off hook on a dial-up line, the modem is forced on hook. Figure 7-1. Local Analog Loopback (4-Wire Operation and 2-Wire Operation) Modem 3600...
Page 118 0 and 255 representing the number of errors during test pattern detection. If errors occur, repeat the test to verify the consistency of the problem. Figure 7-2. Local Analog with Test Pattern Modem 3600...
Page 119 If Digital Bilateral Loopback is enabled locally, the local DTE is looped back to itself (Figure 7-3). If disabled, the local DTE receives a constant mark. Figure 7-3. Local Digital Loopback with Bilateral Loopback Enabled Modem 3600...
Page 120 If the message is incorrect, use the analog loopback tests on both modems to isolate the problem. If both modems run analog loopback without errors, the problem could be with the phone line. Modem 3600...
Page 121 V.52 compatible test pattern. When the modem transmits the test pattern, it expects to receive the same pattern. Bilateral Digital Test Enable / Disable *DG Enable or disable bilateral test functions. Command Operation Bilateral digital loop disabled *DG1 Bilateral digital loop enabled Modem 3600...
Page 122 If the test timeout option is enabled and pin 18 remains high, the modem returns to idle mode at the end of the test timeout period and does not re-enter the test mode until an off-to-on transition of pin 18 has been detected. Modem 3600...
Page 123 Chapter 8 Security The Modem 3600 series provides three features to assure secure operation of the modem. These features are front panel password protection, auto callback, and secure mode of operation. Front panel password protection is discussed in Chapter 4.
Page 124 The originating modem must transmit the correct security code before the secure modem will allow data transfer. If accessing a secure remote modem, the local modem prompts the user with PLEASE ENTER YOUR PASSWORD ? To respond to the password prompt, enter followed by the password. Modem 3600...
Page 125 #1 consists of the following display: SECURE 33600 XXXX Restrictions in Security Operation If the caller gives the wrong password, while security is enabled, the modem will disconnect. Low Security Commands The following AT commands operate low security: Modem 3600...
Page 126 Compatibility An originating modem does not require security capabilities to connect with a secured Modem 3600. Access to the Modem 3600 host is gained by following the appropriate logon procedure as described in following text. All security operations are controlled by the secured Modem 3600.
Page 127 Upon termination of the connection, the secured modem waits for the next call and password sequence. A local user must logon to the secured Modem 3600 to use the unit. If a power outage occurs, the logged -on user must logon again when the power is restored.
Page 128 Incorrect attempts to gain superuser privilege are logged in the user’s status information field in nonvolatile memory. After seven invalid attempts, the user is suspended from access to the Modem 3600 until cleared by the superuser. To reinstate a suspended user, logon as a different regular user, then request superuser privilege in order to clear the illegal attempts count.
Page 129 AT$$. In regular user status, AT$$ is the final local logoff command. Disabling High Security $D Enter the $D command to disable security. The modem will operate as a nonsecure unit except that it will respond to enable and check security status commands. Modem 3600...
Page 130 Set User Callback Number $Cn=m The callback number, used with level 2 or 3 security, is dialed by the modem after a user has successfully called in from a remote location and entered his password. Modem 3600...
Page 131 The status will either be "normal," indicating the user is still able to logon to the secure Modem 3600, or "suspended," indicating that the user made more than seven illegal attempts to gain superuser status and has been automatically suspended.
Page 132 Security The Modem 3600 responds by scrolling any illegal attempt information onto the screen as in the following example: USER NUMBER: 01, ILLEGAL ATTEMPTS: 1, STATUS: NORMAL USER NUMBER: 14, ILLEGAL ATTEMPTS: 7, STATUS: SUSPENDED Enter the $Mn command (where n equals user number) to reset a specific user's illegal attempt count.
Page 133 SUPERUSER STATUS Local Logon Command $n=pw Enter the $n=pw command to logon locally to the secure Modem 3600 where n is the user number and pw is the password. Local Logoff Command $$ To logoff after a local session enter...
Page 134 While a remote caller is initiating a call to the secure Modem 3600, all status messages and control leads which would notify the local DTE of the incoming call are suppressed.
Page 135: Fax Operation
Chapter 9 Fax Operation The Modem 3600 can send and receive fax documents at speeds up to 14,400 bps, with the appropriate software. As a fax modem, the modem conforms to EIA-578, which defines a standard interface between a PC with fax software and the DCE as a fax modem.
Page 136: Modem Initialization
You must check the software manual for the particular requirements and refer to Chapte r4 for manual/autoanswer and TALK/DATA selection. Select the necessary options for fax operation. Modem 3600...
Page 137 Class 1 software package, but this section briefly summarizes some of them. As a Service Class 1 facsimile DCE, the Modem 3600 provides the basic services required to support Group 3 facsimile operation. Support from a Class 1 facsimile DTE is required to implement the CCITT T.30...
Page 138: Dial Command D
The NO CARRIER result code indicates that a connection could not be established (no carrier detected) within the number of seconds specified in status register S7, or the dial command has been aborted due to a character sent from the DTE. Modem 3600...
Page 139 CED is completed, the call is released and the modem will send the NO CARRIER result code. On Hook H In fax mode, the H command instructs the modem to stop any transmission and terminate the call by going on hook. Modem 3600...
Page 140 The modem aborts the command and sends an OK result code if the DTE sends an additional character, which is discarded, during the command execution. This command returns an ERROR result code if issued while the modem is on hook. Modem 3600...
Page 141 Table 9-1. Values for Fax Modulatio n Value Modulation Speed V.21 channel 2 300 bps V.27 ter 2400 bps V.27 ter 4800 bps V.29 7200 bps V.17 7200 bps V.17 7200 bps * V.29 9600 bps V.17 9600 bps with short train Modem 3600...
Page 142 V.17 14400 bps* with short train The Modem 3600 returns an ERROR result code if any of the above commands are issued while the modem is on hook. Facsimile Transmit +FTM=(Mod) +FTM=(Mod) causes the modem to transmit data using the modulation and speed selected with the (Mod) parameter.
Page 143 M or H. For the commands +FTS=? or +FRS=? the modem returns the information text 0-255, indicating an allowed time interval from 0 to 2.55 seconds. The appropriate information text is always preceded and followed by <CR><LF> and followed by an appropriate result code response. Modem 3600...
Page 144 T.30 error correction mode (with HDLC framing up to 9600 bps), fax mode can also be used for BFT if supported by the Class 1 software package. The Binary File Transfer is an option in the fax software package, not a separate mode of operation. 9-10 Modem 3600...
Page 145: Status Registers
Figure 10-1 shows how the inputs to an S-register (S22 in this example) are used to select a particular option. Bits 3 and 2 of S22 control speaker options. Some communication software packages may use the AT command set. For example purposes, bit values are arbitrary. Modem 3600 10-1...
Page 146 Hexadecimal values split the bits into two groups of four each. Writing to an S-register changes the total value. Figure 10-2 shows the difference between decimal calculation and hexadecimal calculation. Figure 10-1. Changing S-Register Values Figure 10-2. Calculating S-Register Values 10-2 Modem 3600...
Page 147 Some registers are for reference only. To change the escape character from + to the Esc key (ASCII value of 27) enter ATS2=27 To return the modem to the command mode press the Esc key three times: (pause) Esc Esc Esc (pause) Modem 3600 10-3...
Page 148 The default value is 1. Ring Count S1 This register contains the ring count for a current incoming call and should not be changed. If you are developing communications software, the program can read the register to determine the ring total. 10-4 Modem 3600...
Page 149 If carrier is not detected within the number of seconds in S7, the modem hangs up and sends the NO CARRIER message or code. Values between 1 and 255 may be used. The default value is 30 (seconds). Modem 3600 10-5...
Page 150 To disable the escape command, set S2 to a value greater than 127 instead of changing S12. Values between 15 and 255 may be used for S12. 10-6 Modem 3600...
Page 151 Local character echo on Response messages on Response messages off Response messages as digit codes Response messages as words Ignore Response messages in originate mode only Tone dial Pulse dial Allow cleardown Disallow cleardown *OR1 Forced answer Normal originate Reserved Modem 3600 10-7...
Page 152: System Tests S16
Test timeout is the amount of time, in 1 second increments, that a diagnostic test will run and is determined by the value assigned to S18 (0-255). A value of 0 disables the timer allowing a test to run indefinitely. The default value is 0. S19, 20 Not used 10-8 Modem 3600...
Page 153 4, 3 00 &D Modem ignores DTR &D1 Modem assumes command mode when DTR turns off &D2 Modem hangs up when DTR turns off &D3 Modem resets when DTR turns off Long space disconnect disabled Long space disconnect enabled Modem 3600 10-9...
Page 154 Value Command Description &T5 Remote digital loop request denied &T4 Remote digital loop request granted Reserved 7, 6 00 &G No guard tones &G1 550 Hz guard tone &G2 1800 Hz guard tone Not used Not used 10-10 Modem 3600...
Page 155 A zero will disable automatic lookback to leased line. The default value is 15 minutes. Value Command Description 7- 0 0-255 Time in 1 minute increments (0=disabled) Modem 3600 10-11...
Page 156 V.25 ASCII V.25 EBCDIC V.25 VAL enabled V.25 VAL disabled 4, 3 -- Reserved NRZ V.25 NRZI V.25 7, 6 00 &M V.25 disabled &M4 V.25 bisync enabled &M5 V.25 SDLC enabled &M6 V.25 Async enabled Reserved 10-12 Modem 3600...
Page 157 Select the number to automatically dial (1-9 of stored numbers) for the modem to dial in DTR dialing or autodial backup. S36-S40 Reserved Remote Configuration Escape Character S41 Select the remote configuration escape character (1-255). The default is ASCII 61 (=). Modem 3600 10-13...
Page 158 The S51 register selects dial line transmit level from -9 to -30 dBm in 1 dBm increments. The default value is 10. Value Command Description 0 to 30 *TDn (n=9 Transmit level in dBm (-9 through -30 to 30) dBm) Reserved 10-14 Modem 3600...
Page 159 Enable rate renegotiation above initial connect Reserved 3, 2 00 Automatic rate adaption threshold disabled Low BER Medium BER High BER Reserved Protocol negotiation status disabled Protocol negotiation status enabled Reserved Disable distinctive ring detection *DR=1 Enable distinctive ring detection Modem 3600 10-15...
Page 160 No XON/XOFF characters to remote Pass XON/XOFF characters to remote 6, 5 00 Disable flow control from DCE Enable XON/XOFF flow control Enable CTS flow control to the DTE Enable CTS flow control to the DTE Reserved Reserved 10-16 Modem 3600...
Page 161: Inactivity Timer
This register is active when in error control mode. 0 disables timer. Issue the \Tn command to load inactivity timer, n=0-255 minutes. Value Command Description Disable 1-255 \Tn (n=1- Timer value in minutes 255) Modem 3600 10-17...
Page 162 The S59 register determines the action taken when a break is encountered. Refer to the “Break Control \Kn” section on page6-9 for further information. Value Command Description Break option 0 Break option 1 Break option 2 Break option 3 Break option 4 Break option 5 Reserved 10-18 Modem 3600...
Page 163 The S61 register indicates the character size and parity. This register is for reference only. Value Command Description Reserved 7 bit word length 8 bit word length 5, 4 Mark parity No parity Odd parity Even parity 7, 6 Reserved Modem 3600 10-19...
Page 164 Maximum block size = 192 Maximum block size = 256 Auto-Reliable Fallback Character S64 The S64 register stores the selected ASCII value of the auto-reliable fallback character. Value Command Description Disable auto-reliable fallback character 1-127 ASCII value 1-127 S65-66 Reserved 10-20 Modem 3600...
Page 165 9600 bps uncoded 01000 9600 bps trellis 01001 12000 bps 01010 14400 bps 01011 16800 bps 01100 19200 bps 01101 21600 bps 01110 24000 bps 01111 26400 bps 10000 28800 bps 10001 31200 bps 10010 33600 bps Reserved Reserved Modem 3600 10-21...
Page 166 14,400 bps 00010 %B10 Reserved 01011 %B11 16,800 bps 01100 %B12 19,200 bps 01101 %B13 21,600 bps 01110 %B14 24,000 bps 01111 %B15 26,400 bps 10000 %B16 28,800 bps 10001 %B17 31,200 bps 10010 %B18 33,600 bps Reserved 10-22 Modem 3600...
Page 167 Value Command Description Protocol not active Protocol negotiation in progress MNP level 2 active MNP level 3 active MNP level 4 active MNP level 5 active LAPM active LAPM with data compression active Reserved Modem 3600 10-23...
Page 168 Enable autocallback Password Timeout S73 S73 sets the length of time the remote user has to enter a password before the secure Modem 3600 drops the call. The default is 0. Value Command Description 0-255 Time in seconds (0 = disable)
Page 169: Autocallback Timer S78
The S79 register sets the length of the break sent to the DTE when a break signal is received. The range is from 1-255 in 20 ms increments. The default is 35 (700 ms). Value Command Description 0-255 Send break Set break length (n=1-255) Modem 3600 10-25...
Page 170 12,000 bps 01001 14,400 bps 01010 16,800 bps 01011 19,200 bps 01100 21,600 bps 01101 24,000 bps 01110 26,400 bps 01111 28,800 bps 10000 31,200 bps 10001 33,600 bps 10010 38,400 bps 10011 57,600 bps 10100 11,5200 bps 10-26 Modem 3600...
Page 171 26,400 bps 10000 %L16 28,800 bps 10001 %L17 31,200 bps 10010 %L18 33,600 bps Reserved Negotiation Status S82 Value Command Description Reserved Disable negotiation status Enable negotiation status No negotiation status; indicates DCE link rates Reserved Reserved Modem 3600 10-27...
Page 172 V.21 0010 B103 0011 Reserved 0100 B212A 0101 V.22 bis 0110 V.27 (lease line only) 0111 Reserved 1000 V.29 (lease line only) 1001 Reserved 1010 V.33 (lease line only) 1011 V.32 bis 1100 V.34 Reserved S89-S90 Reserved 10-28 Modem 3600...
Page 173 B103 0011 Reserved 0100 B212A 0101 V.22 bis 0110 V.27 (lease line only) 0111 Reserved 1000 V.29 (lease line only) 1001 Reserved 1010 V.33 (lease line only) 1011 V.32 bis 1100 V.34 Reserved S92 - S94 Reserved Modem 3600 10-29...
Page 174 Reserved Disable TX power control Enable TX power control Bit Mapped S97 Value Command Description V.34 rate threshold low (10 BER) *TH1 Medium V.34 threshold (10 BER) *TH2 High V.34 threshold (10 BER) Reserved S98- S100 Reserved 10-30 Modem 3600...
Page 175 5) Select one of V.25 BISYNC DIALER, V.25 SDLC DIALER, or V.25 ASYNC DIALER, and then select either ASCII or EBCDIC character format. Note The modem must be configured as V.25 SDLC ASCII NRZ for use with an AS400 IBM computer. Modem 3600 11-1...
Page 176 • V.25 bis commands can be in one of these data formats: ASYNC BISYNC SDLC NRZ SDLC NRZI in ASCII or EBCDIC Access these formats using: &M Asynchronous dial/asynchronous data &M1 Asynchronous dial/synchronous data &M2 Dials stored number when DTR off/on transition is detected/sync data 11-2 Modem 3600...
Page 177 1) Any parameter set ending with a semicolon ; 2) Any parameter set containing too many or not enough parameters; this includes - any command entered without parameters that requires parameters - any command entered with parameters that does not require parameters. Modem 3600 11-3...
Page 178: Dial Parameters
PARM separator Space, dash, Parameters inserted for readability parenthesis, period V.25 bis Commands and Responses The following sections describe the commands used with the V.25 bis autodialer and explain the responses received when each command is executed. 11-4 Modem 3600...
Page 179 . . . n. Each address can store up to 31 dial parameters. Ignored characters in the dial number are not stored. Nine stored numbers are available at addresses 1-9. Responses: Same as for the CRN command except for call progress responses. Modem 3600 11-5...
Page 180 (CFI, etc.). If the call fails to connect and the number is linked with other numbers, the autodialer tries to call the next number in the list of linked numbers. 11-6 Modem 3600...
Page 181: Request List Of Stored Numbers Rln
VALValid command received. Transmitted on receiving an error- free command with no transmission error such as a parity error. This confirmation is sent before the command is executed. INVCUInvalid command - command unknown. Example:TIC INVMS Invalid command - message syntax error. Example:SIC; Modem 3600 11-7...
Page 182: Connect Incoming Call Cic
If all these fail to connect, the autodialer will not back-link to address 1 unless circular linking is used. Numbers may be linked as 4 to 5 to 3; however, if address 3 is dialed, back-linking to 5 is not allowed. 11-8 Modem 3600...
Page 183 PRL 1;45 where addresses 01-09 are defined CFILDCall failure - no connection from link list. Request List of Linked Numbers RLL The request list of linked numbers command is an RLL with no parameters. Responses: INVCUInvalid command - command unknown. Example:TLL Modem 3600 11-9...
Page 184 (1 to 3 decimal digits), option count (1 or 2 decimal digits) and the data for each option (1 to 3 decimal digits per option). The “Options” section on pa ge11-14 lists all available options with definitions, possible settings, and default values. 11-10 Modem 3600...
Page 185 12. The modem would detect that this is an undefined option, stop execution of the command, and return an INVPV012 message. Options 10 and 11 would still be changed as commanded; options 13 and 14 would be unchanged. Modem 3600 11-11...
Page 186 If no parameter follows the command, the modem automatically selects factory option set 1. Responses: VALValid command received. Transmitted on receiving an error- free command with no transmission error such as a parity error. This confirmation is sent before the command is executed. 11-12 Modem 3600...
Page 187 INVMS Invalid command - message syntax error. Examples:RLO;0;1 RLO Q;1 INVPSInvalid command - parameter syntax error. Examples:RLO 0;1; RLO 0;1;4 RLO 0;001 INVPV Invalid command - parameter value error. Examples:RLO 0;Q RLO 0;0 RLO999;45 LSOList stored options. Modem 3600 11-13...
Page 188 Table 11-2. V.25 Autodialer Options Option Definition Settings Default 002: Intermediate call progress 0 - Disable messages 1 - Enable 003: Blind dial 0 - Disable 1 - Enable 007: Long space disconnect 0 - Disable 1 - Enable 11-14 Modem 3600...
Page 189 052: 24,000 053: 26,400 054: 28,800 055: 31,200 056: 33,600 055: Transmit clock 0 - Internal 1 - External 2 - Receive (slave) 063: Autoanswer 0 - Disable 1 - Enable (answer after 1 to 255 rings) Modem 3600 11-15...
Page 190 Pause in dial string 0 - Invalid 1 to 255 seconds 090: Carriage return character ASCII or 13 dec EBCDIC character range 091: Line feed character ASCII or 10 dec EBCDIC ASCII; character 37 dec range EBCDIC 11-16 Modem 3600...
Page 191 Signal quality retrain 0 - Disable 1 - Send training sequence on poor quality 111: Modulation mode 000: Auto- mode 001: V.21 002: B103 005: V.22 006: V.22 bis 007: V.27 ter 009: V.29 012: V.32 bis 013: V.34 Modem 3600 11-17...
Page 192 1 - Enable 905: Computer commanded local 0 - Disable analog loopback 1 - Enable 906: Remote commanded test 0 - Disable 1 - Enable 907: Test timer 0 - Until DTR drops TTT - 1 to 255 11-18 Modem 3600...
Page 193: Fuse Replacement
Before attempting diagnostic tests, verify that all connectors and plugs are firmly inserted. The test procedures identify the faulty component in a bad communications link. Modem 3600 12-1...
Page 194 • Type and version of other software running at the same time Note Do not return the modem to the manufacturer without prior authorization. If the unit appears faulty, contact Black Box Technical Support at 724-746-5500 (USA) for service and assistance. 12-2 Modem 3600...
Page 195: Environmental Conditions
Voltage:115 Vac ±10%; 50-60 Hz, 12 to 60 Vdc Power consumption: 14 watts Telephone Line Balanced 600 ohm type 3002 or equivalent 16 dB nominal loss, frequency translation up to ±10 Hz Digital Interface Conforms to EIA-232D and CCITT V.24 V.3600...
Page 196: Fax Modulation
Internal Transmit Clock Frequency Selected bit rate ± 0.01% External Transmit Clock Frequency Selected bit rate ± 0.01% Transmit Output Level 0 to -30 dBm, selectable. Operation 4-wire, full-duplex, leased (private) line 2-wire, full-duplex, leased (private) line or PSTN V.3600...
Page 197 From 0 ± 2 ms to 90 ± 2 ms, user selectable in 10 ms increments (The default is 0 ms.) Link Layer Protocols V.42/V.42 bis error correction and compression protocol MNP levels 2-5 error correction and compression protocol V.3600...
Page 199 Pin functions are as follows: Function 1, 2 Transmit pair - 4-wire leased line or Tx and Rx for 2-wire leased line 4, 5 Ring and tip (respectively) of telephone line for a telephone 7, 8 Receive pair - 4-wire leased line V.3600...
Page 201 Figure C-1. DO NOT PUSH the screwdriver, but pry the lock open by applying pressure toward the unit. 3) Assist removal by pushing the cover from the base. 4) Repeat this procedure with the remaining three slots. Modem 3600...
Page 202: Hardware Options
Hardware Options Bottom of the modem Slots - Open the two slots on one side of the modem first. Then open the two on the other side. Figure C-1. Cover Removal Modem 3600...
Page 203 Hardware Options Figure C-2 shows a typical jumper configuration. Figure C-2. Jumper Location for Ground Option Modem 3600...
Page 204 Replacing the Cover To replace the cover, align the lock clips, rear guide grooves, and front lock tabs. Press the cover in place until the lock clips engage the lock prongs. Modem 3600...
Page 205: Telephone Interface
1) Configure the modem to V.34 33600 IDLE mode by pressing the TALK/ DATA button, and then lift the receiver. No dial tone is heard. Press the TALK/DATA button to display V.34 IDLE and wait for dial tone. 2) Dial out; the phone should operate normally. Modem 3600...
Page 206 TD and RD indicators should come on. All other indicators should remain the same. 8) If the indicators are correct, the modem is probably operating correctly. 9) If the preceding tests were not successful, call Technical Services. Refer to the “Calling Technical Support” section on page 12-2. Modem 3600...
Page 207 Note If the bilateral digital loop is enabled at the local modem, the DTE interface is looped to itself and permits the DTE to check the interface circuitry as well as itself. Modem 3600...
Page 209 Escape sequence (pause, + + +, pause) page 5- Answer page 5- Dial page 9- Dial Modifiers: page 5- Tone dial Pulse dial Long pause (2 sec or S8 value) cannot be executed from remote configuration mode † Modem 3600...
Page 210 Set H command to V.32 † Set H command to fast † page 5- Request product code Request EPROM CRC value Request product version Returns Modem 3600 Disconnect reason L, L1, L2 page 5- Speaker volume low Speaker volume high page 5- Speaker off...
Page 211 Reset to user option set #2 † &C page 5- DCD always on &C1 DCD on while carrier is present &C2 DCD off 5 seconds after disconnect &C3 DCD follows remote RTS cannot be executed from remote configuration mode † Modem 3600...
Page 212 5- No guard tone &G1 550 Hz tone &G2 1800 Hz tone &L page 5- Dial line † &L1 S27, Leased line 2-wire † &L2 S27, Leased line 4-wire † cannot be executed from remote configuration mode † Modem 3600...
Page 213 DSR always on &S1 DSR on when ready to accept data &S2 DSR off for 5 seconds after disconnect &S3 DSR follows off hook (OH) &T page 7- Terminate current test † cannot be executed from remote configuration mode † Modem 3600...
Page 214 5- Powerup with user option set #1 &Y1 Powerup with user option set #2 &Y? Display powerup option set &Zn=x page 5- Store dial string x to location n (n=0-9) cannot be executed from remote configuration mode † Modem 3600...
Page 215 31200 bps max %B18 33600 bps max page 6- Compression disabled Compression enabled on transmit and receive data Compression enabled on transmit data only Compression enabled on receive data only cannot be executed from remote configuration mode † Modem 3600...
Page 216 26400 bps min %L16 28800 bps min %L17 31200 bps min %L18 33600 bps min %P1=pw page 5- Set software download password %P1=D Disable software download %P1? Display software download password cannot be executed from remote configuration mode † Modem 3600...
Page 217 35 (700 ms) page 6- Disable auto-reliable buffer Buffer data for 4 seconds or 200 characters page 6- Disable modem port flow control Enable modem port XON/XOFF flow control cannot be executed from remote configuration mode † Modem 3600...
Page 218 6- Normal mode Direct mode page 6- MNP only MNP or normal LAPM only LAPM with normal fallback LAPM with MNP fallback LAPM with MNP and normal fallback cannot be executed from remote configuration mode † E-10 Modem 3600...
Page 219 Dial number stored at location n upon transition of DTR in command mode (n = 1-9) *CNx,n page 5- Store phone number n in location x (x = 1-9) cannot be executed from remote configuration mode † Modem 3600 E-11...
Page 220 Long (90 ms) line current disconnect page 5- Manual dial backup page 5- Automode (modulation) *MM1 V.21 *MM2 Bell 103J *MM3 Reserved *MM4 Bell 212A *MM5 V.22 bis *MM6 V.27 bis 4-wire leased only cannot be executed from remote configuration mode † E-12 Modem 3600...
Page 221 Rate negotiate to 21600 † *RR9 Rate negotiate to 24000 † *RR10 Rate negotiate to 26400 † *RR11 Rate negotiate to 28800 † *RR12 Rate negotiate to 31200 † cannot be executed from remote configuration mode † Modem 3600 E-13...
Page 222 0 and 30 corresponding to 0 to -30 db † page 5- Online quick reference Online quick reference for string string Display product serial number page 5- Enable soft download flash cannot be executed from remote configuration mode † E-14 Modem 3600...
Page 223: Caller Id Commands
Page Description +FTH=(MOD) page Transmit HDLC data with (MOD) carrier * +FRH=(MOD) page Receive HDLC data with (MOD) carrier * +FRM=(MOD) page Receive data with (MOD) carrier * +FRS=(Time) page Waits for silence (10 ms intervals, 0-255) * Modem 3600 E-15...
Page 224 M, S, or H. If x is M or H, the modem +FRx=? returns 3, 24, 48, 72, 73, 96, 97, 98, 121, 122, 145, 146. If x is S, the modem returns 0-255. +FCERROR Carrier different from specified in +FRM or +FRH E-16 Modem 3600...
Page 225: Security Commands
Set security level for the user specified by n (m = security level) Display illegal attempts information Reset illegal attempts registers/restore suspended users to normal status Reset illegal attempts registers and restore suspended user n to normal status cannot be executed from remote configuration mode † Modem 3600 E-17...
Page 226 8- Local logoff $n=pw page 8- Local logon (n = user number and pw = password) page 8- $S=pw page 8- Request to enter superuser status (pw = password) cannot be executed from remote configuration mode † E-18 Modem 3600...
Page 227: Remote Configuration Commands
Remote configuration DTE speed = 26400 bps *RB14 Remote configuration DTE speed = 28800 bps *RB15 Remote configuration DTE speed = 28400 bps *RB16 Remote configuration DTE speed = 57600 bps *RB17 Remote configuration DTE speed = 115200 bps Modem 3600 E-19...
Page 228 8 data bits, no parity, 1 stop bit *RF6 8 data bits, odd parity, 1 stop bit *RF7 8 data bits, even parity, 1 stop bit page Exit remote configuration, save new 5-45 configuration *RQ1 Exit remote configuration, discard new configuration E-20 Modem 3600...
Page 229 46 hex 0-10 Bit mapped 01 hex page 1 DTR recognition time 5 (0.5 sec) 0-11 RTS/CTS delay Bit mapped Lookback timer 15 min page 1 Bit mapped 0-12 V.25 mode selection RO=Read only RW=Read or write Modem 3600 E-21...
Page 230 5b hex page 1 DTE word length, parity 18 hex 0-19 Disconnect buffer delay Maximum protocol block size 255 page 1 Auto-reliable character 0-20 Link speed status page 1 Maximum DCE speed 0-22 RO=Read only RW=Read or write E-22 Modem 3600...
Page 231 0-27 Bit mapped 0 hex page 1 Negotiation status 0-28 Modulation type page 1 Current modulation 0-29 V.34 settings f3 hex page 1 V.34 settings a0 hex 0-30 Bit mapped 06 hex RO=Read only RW=Read or write Modem 3600 E-23...
Page 232 Link number at address a with number at 11-8 address b PRNa; nn...n page Program number command (nn...n = number 11-5 to be dialed, a = address) PROxxx;yy;0; page Program options command (xxx = register 0... 11-10 address, yy = option count) E-24 Modem 3600...
Page 233 Request list of linked numbers command 11-9 page Request list of stored numbers command 11-7 RLOxxx;yy page Request list of stored options command 11-13 (xxx = register address, yy = option count) page Request list of version information command 11-10 Modem 3600 E-25...
Page 234 16800 CNX @ 14400 bps Intermediate call progress - connection made at 14400 CNX @ 12000 bps Intermediate call progress - connection made at 12000 CNX @ 9600 bps Intermediate call progress - connection made at 9600 E-26 Modem 3600...
Page 235 Intermediate call progress - connection made at 1200 Incoming ring detected INVCU Invalid command - command unknown INVMS Invalid command - message syntax error INVPS Invalid command - parameter syntax error INVPV Invalid command - parameter value error Valid command received Modem 3600 E-27...
Page 236 DSR forced high XON/XOFF pass through disabled DCD normal Inactivity timer off CTS forced high Break control 5 DTE fallback disabled V.42 fast detect enabled Options retained at disconnect SPEAKER OPTIONS Volume low On until carrier detect E-28 Modem 3600...
Page 237 Inactivity timer off DCD normal Break control 0 * CTS forced high V.42 fast detect disabled * DTE fallback disabled Options retained at disconnect SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 Modem 3600 E-29...
Page 238 CTS follows RTS * Break control 0 * RTS/CTS delay 0 ms * V.42 fast detect disabled * DTE fallback disabled Options retained at disconnect SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 E-30 Modem 3600...
Page 239 DTE fallback disabled XON/XOFF pass through disabled Options retained at disconnect Inactivity timer off Break control 0 * V.42 fast detect disabled * SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 Modem 3600 E-31...
Page 240 DCE flow control CTS DTE fallback disabled XON/XOFF pass through disabled Options retained at disconnect Inactivity timer off Break control 5 V.42 fast detect enabled SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 E-32 Modem 3600...
Page 241 XON/XOFF pass through disabled DTE fallback disabled Inactivity timer off Options retained at disconnect Break control 0 * V.42 fast detect disabled * SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 Modem 3600 E-33...
Page 242 XON/XOFF pass through disabled DTE fallback disabled Inactivity timer off Options retained at disconnect Break control 0 * V.42 fast detect disabled * SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 E-34 Modem 3600...
Page 243 XON/XOFF pass through disabled DTE fallback disabled Inactivity timer off Options retained at disconnect Break control 0 * V.42 fast detect disabled * SPEAKER OPTIONS Volume low On until carrier detect Indicates variation from factory option set #1 Modem 3600 E-35...
Page 244 DCD normal * V.42 fast detect disabled * CTS follows RTS * RTS/CTS delay 0 ms * DTE fallback disabled SPEAKER OPTIONS Options retained at disconnect Volume low On until carrier detect Indicates variation from factory option set #1 E-36 Modem 3600...
Page 245 Hexadecimal equivalents of binary and decimal numbers are as follows. Binary Decimal Hexadecimal 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Hexadecimal Examples: 0101 1011 =5B hex 1001 1101 =9D hex 1110 0010 =E2 hex Modem 3600...
Page 246 (DC1) D1 (device control 1) (DC2) D2 (device control 2) (DC3) D3 (device control 3) (DC4) RE (restore) (NAK) NL (new line) (SYN) BS (back space) (ETB) IL (light) (CAN) CN (cancel) (EM) EM (end of message) (SUB) Modem 3600...
Page 247 RS (record separator) (US) US (unit separator) (SP) SS (SOS) " ASCII Decimal EBCDIC Symbol CP (bypass) LF (line feed) & EB (end of block) EC (escape) C2 (CU2) EQ (enquiry) AK (acknowledgment) BL (bell) SY (sync) UC (uppercase) Modem 3600...
Page 248 ASCII Decimal EBCDIC Symbol ET (end of transmission) C3 (CU3) < D4 (device control 4) NK (no acknowledgment) > SB (substitute) space ¢ (cent) . (period) < (less than) ( (open parenthesis) + (plus) & (ampersand) (leading pad) Modem 3600...
Page 249 Hardware Options ASCII Decimal EBCDIC Symbol ! (exclamation) $ (dollar sign) * (asterisk) ) (close parenthesis) ; (semicolon) ^ (caret or ¬) / (ACK1) > ACK0 Modem 3600...
Page 250 Hardware Options ASCII Decimal EBCDIC Symbol ` (single quote) : (colon) # (pound) @ (at) ' (apostrophe) = (equal) " (double quote) ≤ (less than or equal) Modem 3600...
Page 251 Hardware Options Decimal EBCDIC ± Î È Š • Modem 3600...
Page 252 Hardware Options Decimal EBCDIC S0 (SM0) S1 (SM1) S2 (SM2) S3 (SM3) S4 (SM4) S5 (SM5) S6 (SM6) S7 (SM7) S9 (SM9) ° ] (close bracket) ≠ (not equal) { (open brace) (unprintable character) (unprintable character) Modem 3600...
Page 253 Hardware Options Decimal EBCDIC } (close bracket) \ (back slash) (unprintable character) Modem 3600...
Page 254 Hardware Options Decimal EBCDIC (trailing pad) F-10 Modem 3600...
Page 255: Abbreviations And Acronyms
Call Failure Indication - EIA-232Dand Data Interchange No Answer Back Tone Communication CFIRT Call Failure Indication - Equipment employing Ringback Detected serial binary data Ch Gnd Chassis Ground Enabled Connect Incoming Call Enquiry Central Office End of Address Modem 3600...
Page 256 Non Return to Zero Command Unknown Inverted INVMS Invalid Command - No Signal Message Syntax Error Network Termination INVPS Invalid Command - Parameter Syntax Error INVPV Invalid Command - Parameter Value Error Off Hook Input / Output Out-of-Service International Standard Modem 3600...
Page 257 Root-Mean-Square equipment and data RMT LB Remote Loopback circuit-terminating Ringback Detection equipment (and Receive Only provisional Read Only Memory amendments, May 1977) Remote Terminal Volts Alternating Current RTS, RS Request to Send Valid Receive Volts Direct Current Modem 3600...
Page 258 Abbreviations and Acronyms CCITT Recommendation Designation XMIT Transmit XOFF Transmitter Off Transmitter On Modem 3600...
Page 259: What You Need
%P commands if needed.) You should receive an OK response message. 4) Enter AT$Y=password (8 digits) For example: AT$Y=123456768 You should receive this response message: SOFTLOAD XM86-1 READY This means that your modem is ready to be upgraded. Modem 3600...
Page 260: Troubleshooting
1) You did not choose the correct download protocol. Response: Repeat the process. 2) The upgrade flash file is corrupted. Response: Get a clean file and redo the steps. 3) If all else fails: Response: See the “Calling Technical Support” section on page 12-2 Modem 3600...
Page 261: Service And Support
Non-U.S.A. customers should contact their local distributor. Questions About Product Shipment or Technical Assistance Please call Black Box at 724-746-5500. To Access the Black Box Internet Web Pages Additional company and product information can be found on our Internet Web site: http://www.blackbox.com/ Sales-Related Issues Call Black Box at 724-746-5500.
Page 263 *DA 5-32 $IBn 8-11 *DB 5-36, 10-13 $In 8-11 *DG 10-13 $Ln=m 8-8 *FB 5-22, 10-12 $M 8-9 *FT 5-32, 10-12 $n=pw 8-11 *IC 5-32 $Pn=pw$pw 8-8 *LA 10-13 $Rn 8-10 *LC 5-32, 10-13 $S=pw 8-11 *MM 5-27 V.3600 Index-1...
Page 264 W 5-6 5-27 X 6-8, 10-10, 10-16 Command Index and Defaults E-1 Y 5-25, 10-9 Compression Z 5-39 s-register settings 10-17 Attention code (AT) 5-3 Configuration Auto reliable data buffer remote 5-41 s-register settings 10-19 resetting stored 5-39 Index-2 V.3600...
Page 265 P 5-14 Error control 6-1 R 5-15 Escape sequence Sn 5-16 Changing from data mode to Dial, tone/pulse command mode 5-22 s-register settings 10-7 Dialing 3-2 Digital interface specifications A-1 Factory option set Digital loopback 10-8 loading 5-39 V.3600 Index-3...
Page 266 HDLC data framing 9-3 MNP compression s-register settings 10-19 MNP or normal mode 6-9 MODEM AND TELEPHONE LINE IC requirements vi CHECK D-2 Inactivity timer 6-10 Modem Options command 11-10 Installation 2-1 Modulation rates A-2 Internet web pages 1 Index-4 V.3600...
Page 267 Security 8-1 Power-up procedure 3-1 disabling/enabling 8-4 PRK 11-12 display extended feature status 8-9 PRO 11-10 display status 8-10 Profile display user status 8-10 active 5-37 enable/disable high 8-7 factory 5-37 extended features 8-9 stored 5-37 factory reset 8-10 V.3600 Index-5...
Page 268 S72 10-24 S73 10-24 S10 10-6 S11 10-6 S74 10-24 S12 10-6 S75 10-24 S16 10-8 S76 10-25 S18 10-8 S77 10-25 S2 10-5 S78 10-25 S21 10-9 S79 10-25 S22 10-10 S8 10-6 S23 10-10 S80 10-26 Index-6 V.3600...
Page 269 5-33 leased line 5-36 Transmit output level A-2 2-wire operation 5-34 V.25 ASCII / EBCDIC s-register settings 10-12 V.25 bis response messages E-26 V.25 bis auto dialer commands quick reference E-24 V.25 bis Autodialer 11-7, 11-8, 11-9, V.3600 Index-7...
Page 270 Index Index-8 V.3600...

Black Box 3600 User Manual

Quick Links

Related Manuals for Black Box 3600

Summary of Contents for Black Box 3600

Table of Contents