Monster Power Powerbar 1100 Owner's Manual page 33

FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage has occurred to Products, You must follow these instructions:
(1) Call 877-800-8989 within two (2) months after You discover a Product Defect (or should have discovered it, if such
Product Defect was obvious); (2) Give a detailed explanation of how the damage occurred; (3) Obtain a Return Authoriza-
tion Number; (4) Upon receipt of a claim form (which may be sent to You after You filed Your Formal Warranty Claim), fill
out the claim form entirely; (5) Return the Products, shipping prepaid by You (to be refunded if You are entitled to a rem-
edy under the Scope of this Limited Warranty), to Monster for verification of damage, along with a copy of Your original
sales receipts and proof of purchase (UPC label or packing slip) for such Products, the completed claim form,
and printed Return Authorization Number on the outside of the return package (the claim form will include instructions
for return).
FURTHER PROCEEDINGS. Monster will determine whether a Product Defect existed. Monster may, at its discretion,
direct You to obtain a repair estimate at a service center. If a repair estimate is required, You will be instructed
on how to properly submit the estimate and the resulting invoice to Monster for payment. Any fees for repairs
may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited Warranty,
Monster will use its best efforts to provide You with a remedy within thirty (30) days after receipt of Your Formal Warranty
Claim (if You reside in the United States - forty-five (45) days if You reside elsewhere), unless obstacles outside Monster's
control delay the process.
Ver.121703 – US/EU ©2003 Monster, LLC
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