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Troubleshooting
Symptom
Thermostat does not turn
on system.
Thermostat turns on and off too
frequently.
System fan does not operate
properly.
Time shown on display is not the
current time of day.
Thermostat does not
follow program.
If problems with thermostat cannot be resolved, call:
Technical Support: (800) 445-8299
Monday-Friday 7:30-5:30 CST
For after hours service, a 24-hour
automated help line is available.
Check wiring.
(See Installing Item 8625
Thermostat)
Increase temperature differential.
(See Programming Guide)
Move the Electric/Gas switch to
either gas or electric, to match
system. (See Installing Item
8625 Thermostat)
Change time of day setting.
(See Programming Guide)
Thermostat may not have been
programmed in HEAT or COOL
position. Verify program.
Check AM/PM indicators at time
of day and programmed time
changes.
(See Programming Guide)
Verify program and day of week
are correct.
(See Programming Guide)
12
Remedy
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