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YcN.Jt- new appliance is a well
designed
and engineered product.
Before it left the factay, it went
through rigorous tests, just to
make sure E was as defect-free as
possible. And you have a warranty
to protect you against any manuf-
acturing defects during the early
period of your appliance's life.
Now you can have the same
trouble-free and surprise-free
service for as long as you own your
appliance. You can buy a Hotpoint
Service Contract. For one low
fee.. . usually just pennies a day. . .
I+otpoint wi~ltake care of any repairs
your appliance needs–both parts
and labo~ You are protected for the
length of your contract. Even when
costs go up, you pay nothing more.
Want more information?There's
no obligation.You can get infor-
mation on Service Contracts any
time. Just write your name and
address, date of installation, and
the model and serial number of
your appliance and send
to:
Manage~ Service Contracts
Fiotpoint
WCE-315
Appliance Park
Louisville, KY 40225
If you're
the kind of person who
likes to do-it-yourself–or if you're
interested in saving money on
out-of-warranty repairs—-++otpoint
now offers some real help:
step-by-step
Fky3airManual
Youcan use this manualto soive
common repair problems. Hotpoint
makes it easy becauseyour manual
contains important do-it-yourself
information:
@ step-by-stepphotos with
repair
procedures
IQ
the recommendedtcmk needed
to performrepairs
Re~!ac@ment P ats
When repairing your appliance,
be sure to use authorized Hotpoint
replacement parts. Each part is
packaged in a color coded box with:
$3 ~~~yp~~~~ ~~~~~~f~~~~~Q~
@ estimated time of repa~r$
@
~@&~y-~i@.'J instg'uctions
@iwxwmm?nded
tocds
Where
h
PurchaseStep-by-Step
Repair Manualsand Parts
You can purchase Hotpoint repair
manuals and replacement parts for
your appliance from authorized
participating Hotpoint dealers.
Not= Of course, repairs should be
attempted only by individuals
possessing adequate backgrounds
of electrical, electronic and mech-
anical experience. Any attempt to
repair a major appliance may result
in personal injury and property
damage.
ff
you need Sewice
In many cities, there's a E@mint
(%7ters, a franchised Customer
Factory Service Center. Call, and a
Care@) servicer or your dealer.
radio-dispatched truck wi!l come to
your home by appointment–morning
~f~Q~are d!~~at~~fiedW~tbthe
FIRST, contact the peop!e who
servked your appliance. Explain
w17y you are dissat isfied. In most
cases this will solve the problem.
NEXT, if you are still dissatisfied,
write ali the details—including your
phone number—to:
IVkmager,Consumer Relations
Hotpoint
WCE-312
Applmmce Pe&rk
L.cwisviik?,KY 40225
FINALLY,if
your problem is stili no$
resolved, write:
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
This panel, known as MACAP, is a
group of independent consumer
exPerts under the sponsorship of
several industry associations. Its
purpose is to study practices and
advise the industry of ways to
improve custornerservic~. Because
MACAP is free cd industry control
and influence, it is able to rnako
impartial recornrnenciatkms, con-
s.idering eaeh case individually.
.————..
Part No. 467726 P(-34
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