Before You Call - Frigidaire Refrigerator Use & Care Manual

1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN
AUTOMATIC ICE MAKER
Ice maker is not
making any ice.
Ice maker is not
making enough ice.
Ice maker will not
stop making ice.
Ice cubes are
freezing together.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
Drawers are difficult
to move.
POTENTIAL CAUSE
• Ice maker power switch is Off.
• Ice maker has small cube
caught in mechanism.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
• Ice maker is producing less
ice than you expect.
• Check to see if water
dispenser is dispensing
slower than normal.
• Freezer control is set too
warm (freezer ice maker).
• Ice maker wire signal arm
is being held down by some
item in the freezer.
• Ice cubes are not being
used frequently enough.
• Ice cubes are hollow
(partially frozen cubes with
water inside).
• Freezer control is set
too warm.
• Door was closed too hard,
causing other door to
open slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Food is touching shelf on
top of drawer.
• Track that drawers slide on
is dirty.

BEFORE YOU CALL

COMMON SOLUTION
• Turn power switch to On ("I") position.
• Remove small cube from ice maker. The ice and water
filter cartridge may be clogged. Replace filter cartridge.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• The ice maker produces approximately four pounds
of ice every 24 hours depending on usage conditions.
• If it is, replace the ice and water filter cartridge.
• Set freezer control to colder setting to improve
performance of the ice maker (freezer ice maker).
Allow 24 hours for temperature to stabilize.
• Move item and release wire signal arm. Remove
any ice cubes that are frozen together over the wire
signal arm.
• Remove ice container and discard ice from container.
Ice maker will produce fresh supply.
• The ice and water filter cartridge may be clogged.
Replace filter cartridge.
• Set freezer control to colder setting. Allow 24 hours
for temperature to stabilize.
• Close both doors gently.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping floor.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care & Cleaning.
Visit our web site at
www.frigidaire.com.
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