Buick Encore 2014 Owner's Manual page 207

To close the hood:
1. Before closing the hood, be sure
all filler caps are on properly.
Then, lift the hood to relieve
pressure on the hood prop.
Remove the hood prop from the
slot in the underside of the hood
and return the prop to its
retainer. The prop rod must click
into place when returning it to
the retainer to prevent hood
damage.
2. Lower the hood 30 cm (12 in)
above the vehicle and release it
so it fully latches. Check to
make sure the hood is closed
and repeat the process if
necessary.
Vehicle Care 10-5