LG 42PA4500 Owner's Manual page 239

Problem with replaying movies in My Media
❐
ꕢ I cannot view the files on the Movie List.
• Check if the file on the USB storage device can be read on a computer.
• Check that the file extension is supported.
ꕢ This is not a file that is supported. The above error message appears. Sound,
video or subtitles is not normal.
• Make sure that the file replays normally on the video player in the computer. (Check
for damaged files.)
• Check if My Media can support selected file.
✎ For information on requesting service, refer to the TV's menu.
SETTINGS ➾ Customer Support ➙ Product/Service Info.