Frequently Asked Questions (Faq) - Philips CAM102 User Manual

7 Frequently
asked questions
(FAQ)
Why is there no response when I use the
camcorder?
• The camcorder is in power-off mode.
Turn on the camcorder (see 'Get started'
> 'Turn on').
• The built-in battery may be drained.
Charge the battery (see 'Get started' >
'Charge the built-in battery').
Why is [Memory full!] displayed when I try
to record?
• Ensure that the Micro SD card has been
inserted correctly (see 'Get started' >
'Load the Micro SD card').
• The memory is used up. Save your
video/pictures to a computer (see 'Use
more of your camcorder' > 'Transfer
video/pictures to a PC/Mac'). Then delete
files from your camcorder or clear the
memory.
Why do I have no access to folders on the
camcorder from my computer?
• Ensure that the USB connection is
correct.
• The camcorder turns off automatically
15 minutes after it is connected to a
computer. You can press
on again.
Why do my video/pictures look blurry?
• Hold the camcorder steady in your hands
during shooting.
• During video capture, do not move the
camcorder too fast.
• Use a tripod (not supplied) if necessary.
Why do my video/pictures look distorted on
a TV screen?
• Select the correct TV system.
to turn it
How do I charge the camcorder?
• You can charge the camcorder via the
USB pop-out connector. When you
connect it to your PC/laptop it will
automatically charge. You can also plug
the camcorder via the pop-out USB into
a USB charger.
How long do I have to charge the camcorder?
• The camcorder is fully charged for first
usage. The camcorder charge time when
connected to your PC/laptop is 3 hours.
When you charge it via USB adaptor, the
charge time is 2 hours.
How do I fast-forward or rewind on the
camcorder?
• You can fast-forward during play of a movie
by pressing the right-button for 2 seconds.
You can rewind during play of a movie by
pressing the left-button for 2 seconds.
Camcorder stopped responding?
• In the unlikely event that your camcorder
stops responding, you can manually reset
it. The reset button is located under
the HDMI cover. There you see a small
opening above the HDMI connection.
Please use a small prying object (like
a pen) to insert and press gently for
resetting. After you have reset the
camcorder, please turn on the camcorder
again, and set-up will start again.
Why does the camcorder sometimes not
record the right color?
• To record both indoors and outdoors,
and not having to change any settings,
the camcorder has an automatic white-
balance correction. This enables you
to record both indoors and outdoors
where the amount of light in the
environment changes. If you move fast
from outdoors to indoors, the camcorder
might need some time to correct that,
and in extreme cases the colors might
seem a bit unnatural. However, after
a few seconds this will be corrected
automatically by the camcorder.
EN 15