Troubleshooting - Whirlpool 925 SERIES Use And Care Manual

Troubleshooting

Before calling for assistance please check the chart below for problems you can fix. It
could save you the cost of a service call.
Dishwasher problems
PROBLEM
Dishwasher does
not run or stops
during a cycle
Dishwasher
will not fill
Water remains
in dishwasher
Detergent remains
in covered section
of dispenser
Dishes not as dry
as you expected
White residue ap-
pears on front
of access panel
Dishwasher will
not close
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See the "Setting the Controls"
section.
Has a household fuse blown or circuit breaker tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the overfill protector stuck in "up" position? Overfill protector
should move up and down freely. Press down to release. See the
"Caring for Your Dishwasher" section.
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer's cleaning instructions.
Has the cycle completed?
Is the detergent fresh and dry without lumps? See the "Using the
Dispensers" section.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See the "Using the Dispensers" section.
Do not use Air Dry option on the next load. See the "Setting the
Controls" section.
Is too much detergent being used? See the "Using the Dispensers"
section.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
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