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HTC Breeze Service Manual

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Service Manual
for
Breeze
HTC Proprietary
Confidential Treatment Requested
Rev. A02
Aug. 24, 2006
HTC Corp.
Engineering Mobility
HTC confidential
© 2004, HTC Corporation. All rights reserved.
TOTAL 79
CONT.ON. 2 PAGE NO. 1

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Summary of Contents for HTC Breeze

  • Page 1 Service Manual Breeze HTC Proprietary Confidential Treatment Requested Rev. A02 Aug. 24, 2006 HTC Corp. Engineering Mobility HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 2 PAGE NO. 1...
  • Page 2 TITLE: Service Manual for Breeze REV. DATE CONTENTS DEP. REVISED APP´D STGE.PER. 07/05/2006 First release Tracy 08/24/2006 Revised page 32. test item Tracy HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 3 PAGE NO. 2...

  • Page 3: Table Of Contents

    7.2 Smartphone Reset 7.4 Software Backup to SD card Chapter 8 - RF Antenna test spec and criteria 8.1 Antenna Test Specification 8.2 Antenna Test Criteria HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 4 PAGE NO. 3...
  • Page 4 13.1 Problem Identification &Troubleshooting 13.2 Components to be Replaced Chapter 14 – Return to Vendor(RTV) Chapter 15 – Repair report format and definition Chapter 16 – HTC service document on line (SDO) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79...

  • Page 5: Chapter 1 - Introduction

    Chapter 1 – Introduction This manual provides the technical information to support the service activities of Breeze. It contains highly confidential information, so any or all of this document should not be revealed to any third party. 1.1 History Reversion...

  • Page 6: Chapter 2 - Product Specifications

    End button (Wake up key) Quick Press: End a phone call Long Press: Switch On Key Lock Video Telephony Button (Wake up key) Home (Wake up key) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 7 PAGE NO. 6...
  • Page 7 AC input rating: 100 ~ 240 VAC, 50/60Hz DC output: 5VDC, 1A Ambient light sensor for Keypad LED power consumption Sensor Support Mi-ni-USB charging HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 8 PAGE NO. 7...
  • Page 8 USB Sync. Cable Stereo wired headset with microphone Standard Battery User Manual, Quick Start Guide, Sync. Software CD Option : Car adapter ,Carrying Case, Bluetooth Headset HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 9 PAGE NO. 8...

  • Page 9: Chapter 3 - Servicing Tools

    Please place your order for item you need to correspond BSO window; normally it will need 2 ~4 weeks for purchasing lead time. Note: Not suitable for (** IN REMARK) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 10 PAGE NO. 9...

  • Page 10: Chapter 4 - Assembling And Disassembling

    4. Philip Screw Driver type T6 Special Made Plastic Stick Precision flat driver type 0.9mm (Θ) Front side Remove antenna rubber, battery cover, battery from unit HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 11 PAGE NO. 10...
  • Page 11 Use flat plastic tool to insert into the open gap (1) and the same method with gap (2) Release the antenna Unfasten 6 screws located on the back side HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 12 PAGE NO. 11...
  • Page 12 The same method to release hooks on other side. Release the Speaker cable before removing the frame. Separate the Upper cover from frame housing HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 13 PAGE NO. 12...
  • Page 13 Housing. Separate the speaker rubber and the speaker. Release 6 hooks which hold the MB with upper cover, starting from left side. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 14 PAGE NO. 13...
  • Page 14 Same as the other side. *.Disconnect the switch board connector first Remove the MB together with the LCD from the Bezel, pay attention to the hooks. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 15 PAGE NO. 14...
  • Page 15 Main board and Bezel parts. Un-fasten 2 screws to release the LCD from main board. Dis-connect the LCD connector. Be slightly on this to avoid the connector damaged. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 16 PAGE NO. 15...
  • Page 16 To remove Camera use soft tool such as stylus to take out the camera. Caution: Please do not pull out the Camera from its FPC side HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 17 PAGE NO. 16...
  • Page 17 Camera module Release the antenna hook Take out the antenna module from the main board HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 18 PAGE NO. 17...
  • Page 18 Antenna module Take out the receiver from the bezel . Receiver and the rubber . HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 19 PAGE NO. 18...
  • Page 19 Unfasten 4 screws to release the APP switch board switch board . Dis-assembly the switch board connector before take out the APP switch board APP Switch board HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 20 PAGE NO. 19...
  • Page 20 Take off the Navigation key cap. Remove the switch board from the Bezel. Switch board HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 21 PAGE NO. 20...
  • Page 21 APP pad and key pad. The dis-assembly process is done. 4.2 Assembly Process Put the receiver into the rubber. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 22 PAGE NO. 21...
  • Page 22 Assemble Receiver into its place, notice the two pins should not bent on assembly process. Assemble APP keypad and numeric keypad on bezel. Assembly the navigation key cap. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 23 PAGE NO. 22...
  • Page 23 Add the navigation switch board on the switch board and connecting the switch board’s connector. Fasten 4 screws to fix the switch board. Upper part assembly is done Torque 0.6±0.1 kgf-cm HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 24 PAGE NO. 23...
  • Page 24 Remark: Make sure the LCD is installed properly. *.Note Please don’t pull the LCD FPC directly ,hold the edge of LCD instead. Connecting the camera module as the picture shown. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 25 PAGE NO. 24...
  • Page 25 Fasten 2 screws to fix the LCD with main board. Remember to put the MIC rubber on the MIC. Assembly the Antenna on the main board . HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 26 PAGE NO. 25...
  • Page 26 Make sure the LCD & MB is inserted properly into hooks. Connecting the switchboard connector with main board. Put the speaker rubber into the Housing . HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 27 PAGE NO. 26...
  • Page 27 Assembly the speaker into the rubber . Assemble housing to bezel part. Starting from bottom part, match the connector into their place. Fix along each side of unit HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 28 PAGE NO. 27...
  • Page 28 Fasten 2 screws to fix the housing part. Torque: 1.0+-0.1kgf-cm Assembly the antenna cover. Be aware of install the antenna cover when insert the volume switch. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 29 PAGE NO. 28...
  • Page 29 Fasten 2 screws follow the sequence on picture. Torque: 1.0+-0.1kgf-cm Attach the battery. Put the battery cover. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 30 PAGE NO. 29...
  • Page 30 If the warranty seal is broken on receiving,please treat as out of Warranty(F216). The assembly proc The unit now is ready for Functional TEST ess is done. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 31 PAGE NO. 30...

  • Page 31: Mb Pre-Assembling

    4.3 MB Pre-assembly MB Pre-assembly (P/N:) Parts that need to pre-assembled first upon replacing to new one: Main board.( A SIDE) Rubber Sponge P/N: 76H01179-00M 76H01218-00M HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 32 PAGE NO. 31...

  • Page 32: Chapter 5 - Diagnostic Programs

    Chapter 5. Diagnostics Program 5.1 List of Test Item You will see HTC Copy right on the first page of Diagnostic program. - Totally there are 20 items content of Diagnostic test. Item Description Remark Function test Auto-test Functional test automatically...

  • Page 33: Test Procedure

    5.2 Test procedure (a) Power OFF. (b) Insert Diagnostic Micro SD card (provide by HTC) to Smart phone Unit (c) Set the Unit into Boot loader Mode (Press & Hold Capture + Power button). Then press Action key into Diagnostic test.

  • Page 34: Test Procedure And Description

    SD RAM test RAM Memory test Some items need to test under OS Mode USB TEST Link with PC/Notebook to check USB Link function HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 35 PAGE NO. 34...
  • Page 35 SIR Test Infrared port test Test with second unit Camera Test Test Camera Function Bluetooth Test Bluetooth function HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 36 PAGE NO. 35...

  • Page 36: Chapter 6 - Leakage Current Measurement On Mb

    B. Micro-Current Meter (support 0.5mA ~ 1A). Fixture : C. Current series jig.( with black and red cable). D. Cable. E. Battery with extension cable. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 37 PAGE NO. 36...
  • Page 37 (A) and current meter (B). Setting is Ready now for testing.( Don’t turn the power on at this moment ) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 38 PAGE NO. 37...
  • Page 38 Check current value on the current meter, Current value must less than 4.2 mA, if over, it means M/B failed, please replace M/B for repair. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 39 PAGE NO. 38...
  • Page 39 Fail, MB need to be further repaired Under 4.2 mA MB is good POWER OFF Fail, MB need to be further Over 4.2mA repaired HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 40 PAGE NO. 39...

  • Page 40: Chapter 7 - Software Upgrade Procedure

    PC. Make sure the battery capacity is more than 50% (e) Run “RUU” tool under Window XP. Then Click “Next” to continue. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 41 PAGE NO. 40...
  • Page 41 (f) Select the location to save file then click “Next” to continue. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 42 PAGE NO. 41...
  • Page 42 (l)It will take about 20 minutes to complete. (j) PC will show the RUU progress (k) When software upgrade is finished, the Unit will reboot automatically. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 43 PAGE NO. 42...
  • Page 43 OS – OS – Update In Progress ... Press power button IIIIIIIIIIIIIIIIIIIIII To start update image (e) Once update complete, remove battery and reboot it. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 44 PAGE NO. 43...
  • Page 44 Warning: This will set phone to original factory setting , there is risk of loosing customer data. (c) Press 0 to restore (d) Press 5 to boot (e) Device will reboot. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 45 PAGE NO. 44...
  • Page 45 Of your data lost, and reset all settings to manufacturer default. Windows Mobile Do you want to proceed? Please enter the following word “1234” and press YES button HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 46 PAGE NO. 45...

  • Page 46: Software Backup To Sd Card

    Per customer request, due to security reason, UPGRADE/ Reflash to different CID will be blocked, and will not continue. Repair for different region or Customer ID should be treated as OOW repair. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 47 PAGE NO. 46...

  • Page 47: Chapter 8 - Rf Antenna Test Spec And Criteria

    -104 Fast Bit Error Rate -104 PCS 1900 Ttansmitter Test Check TX Power -104 >=26 dBm Check TX Power -104 Check TX Power -104 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 48 PAGE NO. 47...
  • Page 48 9750/10700 -104 Bit Error Rate 9887/10837 -104 Ttansmitter Test Check TX_Max Power 9613/10563 >= 18 dBm Check TX_Max Power 9750/10700 Check TX_Max Power 9887/10837 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 49 PAGE NO. 48...

  • Page 49: Chapter 9 - Inspection Criteria

    Chapter 9 – Inspection Criteria 9.1 Definition The inspection criteria HTC defined is for service center repair ONLY. All service centers must follow below inspection criteria to judge if customer returned unit is exactly “defective” caused by out of HTC’s specification.
  • Page 50 6) 4+5 n≦0set 7)Bright Defect to Bright S≧5mm Defect Distance 8)Dark Defect to Dark Defect S≧5mm Distance HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 51 PAGE NO. 50...

  • Page 51: Chapter 10 - Trouble Shooting

    Can not charge Main Board defects AC Adapter defects DC Converter defects Cradle defects Attach AC adapter. Battery damage Power LED indicates Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 52 PAGE NO. 51...
  • Page 52 Power off automatically Battery power run out Battery can not hold charge Power off during operation Main Board defects Shutdown immetiately Main Board defects in anytime HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 53 PAGE NO. 52...
  • Page 53 SD socket on Switch-board defects not eject System Switch Board defects SD card write SD write protection fail protection under OS malfunction Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 54 PAGE NO. 53...
  • Page 54 Internal speaker defects Audio play Noise sound when playing problem with music or ringtones thru speaker internal speaker Main Board defects Abnormal volumn Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 55 PAGE NO. 54...
  • Page 55 The Q'ty of bad pixels is out LCD defects pixels on LCD of spec (inspection criteria) Dust on LCD surface Clean LCD then Re-assembly contamination HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 56 PAGE NO. 55...
  • Page 56 Left / right key does not work App1/2 button Metal Dome defects Switch Board defects Defective Navigation button does not Navigation Navigation button defects work properly button Navigation switch defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 57 PAGE NO. 56...
  • Page 57 No service (signal) Reset the phone (x Storage) Main Board defects Testing fail by RF Tester Antenna defects (other phone function ) Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 58 PAGE NO. 57...
  • Page 58 HTC P/N: 77H00355-00M Size:26.0*36.0 mm Barcode Type: Code 128 symbology The brand or trademark will be shown on front Bezel. Vendor’s Controlled b MFG HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 59 PAGE NO. 58...
  • Page 59 PP: Product Code : EZ ZZZZZ: Serial Number (00001 ~ 99999) Use Base 10 MODEL ID: BREE100 Label Characteristic : Material: polyester Color:pantone 422c Ink:pantone 425c HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 60 PAGE NO. 59...
  • Page 60 11-2.1 Main Battery label (Main source) HTC P/N: 35H00068-00M Size: 60.9 x 40.7 mm Manufacture by battery vendor. Label characteristic: Material : TBD Color: TBD Ink: TBD HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 61 PAGE NO. 60...
  • Page 61 11-2.2 Main Battery label (2’nd source) HTC P/N: 35H00068-01M Size: 63.5 x 39.5 mm Manufacture by battery vendor. Label characteristic: Material : TBD Color: TBD Ink: TBD HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 62 PAGE NO. 61...
  • Page 62 HTC P/N Model name EAN Code Product Code SAR Value 99HBV000-00 Generic Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 63 PAGE NO. 62...
  • Page 63 HTC P/N Model name EAN Code Product Code SAR Value 99HBV000-0 Generic Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 64 PAGE NO. 63...
  • Page 64 4. Pallet label 11-4.1 Pallet ID label HTC P/N: 77H30026M-00 Size:101.6 × 152.4 mm Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 65 PAGE NO. 64...
  • Page 65 11-4.2 Pallet ID label for Incomplete Pallet HTC P/N: 77H30026-00M Size:101.6 × 152.4 mm Label Characteristic: Material: Hi Fi printing paper Color: pantone White Ink: B110 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 66 PAGE NO. 65...

  • Page 66: Chapter 12 - Spare Parts List

    (Please be noticed that Part no on the list below is for reference only, please refer to List from our logistic team which differ per customer) HTC P/N Description Photo Q'ty 36H00226-00M Receiver,EASG1D501E2,NAIS 36H00381-00M Antenna,GAN40034,AMPHENOL,Breeze 36H00389-00M Speaker,SAMBU,SBS001541P-CC02-K 51H00341-00M PCBA-MAIN BOARD,Breeze 51H00342-00M PCBA-SWITCH BOARD,Breeze HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 67 PAGE NO. 66...
  • Page 67 54H10003-00P Multi-Module Assy,9*9*11.55mm,LITEON,05P142,Breeze LCD,TD022THEC2,2.2inch,TOPPOLY,QVGA,262K 60H00047-00M Colors,Breeze 72H00724-00M Screw,PH,FD,T1.4*2.9, Nickel,Black,AISI 1018 72H00739-00M Screw,1.6*3,D3,d0.5,Ni 72H01170-00M Holder,LCD,BREEZE 72H01182-00M Screw,M1.4*2.55,NECK,BREEZE EMI Gasket,microSD shielding 72H01261-01M case,8*2*0.5mm,U-TEK,Breeze HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 68 PAGE NO. 67...
  • Page 68 72H01317-00M EMI Gasket,Mic,5.5*2*0.8mm,U-TEK,Breeze 72H30037-00M SCREW,M1.6*0.35P*6mm 73H20048-09M FPC Pre-Assy,CAREER,Breeze 74H00588-00M Bezel Pre-Assy,Generic,Metal Gray,BREEZE 74H00589-02M Button Pre-Assy,NAVI,Black,Breeze 74H00590-02M Keypad Pre-Assy,KEYPAD,Black,Breeze 74H00591-02M Keypad Pre-Assy,SOFTKEY,Black,Breeze HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 69 PAGE NO. 68...
  • Page 69 74H00592-02M Housing Pre-Assy,Black,Breeze 74H00593-02M Cover Pre-Assy,Antenna,Black,Breeze 74H00594-00M Cover Pre-Assy,Battery,Generic,Metal Gray,Breeze 76H01179-00M Rubber,LCM_SUPPORT,BREEZE 76H01181-00M Rubber,BUTTON_NAVI_HOLDER,BREEZE 76H01182-00M Rubber,MIC,BREEZE 76H01185-00M Rubber,SPEAKER,RUBBER,BREEZE HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 70 PAGE NO. 69...
  • Page 70 76H01218-00M Mylar,LCM,CONN,Breeze 76H01311-00M Tape,CAMERA,BREEZE 76H01313-00M Rubber,CONN,Breeze 77H00203-00M Water Sensitive Label,4*2.5mm,Ming Jye,BlueAngels HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 71 PAGE NO. 70...

  • Page 71: Chapter 13 - Board Level Repair

    Chapter 13- Board Level Repair If you are authorized by HTC to perform board level repair, you could ask below material/parts from HTC . 13.1 Problem Identification & Troubleshooting (1) Basic Repair Instructions for Component Replacement： Step 1. Place the solder-proof tape to cover the surrounding area of the components which being replaced.

  • Page 72: 13.2 Components To Be Replaced

    Parts that could be replaced from MB front side Part location name HTC Part No REMARK Power button 36H00303-00M Camera connector CON4 75H00360-00M LCD connector CON1 75H00371-10M Switch Board connector CON7 75H00462-00M HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 73 PAGE NO. 72...
  • Page 73 36H00311-00M Vibrator CON3 36H00355-00M RF connector RFSW1 75H00321-00M USB connector 75H00465-00M CON2 Battery connector PCON1 75H00475-00M SIM connector BCON1 75H00477-00M Antenna connector RFANT1 75H00493-00M HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 74 PAGE NO. 73...
  • Page 74 Switch Board: Parts that could be replaced from Switch Board Part location name HTC Part No REMARK Golden capacitor PCG1 16H00012-00M AMIC1 36H00208-00M HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 75 PAGE NO. 74...
  • Page 75 Verified HTC Failure (ASP verified failure symptom Code in HTC failure code) Verified HTC Failure (ASP verified failure symptom Description in HTC failure descrption) Remark HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 76 PAGE NO. 75...

  • Page 76: Chapter 15 – Repair Report Format And Definition

    Mem Size Device_SN RMA Unit Serial Number HTC SN Device_IMEI Unit under repair IMEI Number HTC IMEI OS_Rev ex: 3.14.16 OS reversion of received unit HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 77 PAGE NO. 76...
  • Page 77 What your action for the Repair ; IF NFF, Repair_Description you may apply C001 or C003 or C004 HTC definition according to your service model The repair level defined in HTC list and Repair_Level (1, 2, 3) agreement SN_for_Replacement As labeled...
  • Page 78 Cosmetic Material Part Number used for Material Used_7 HTC P/N repair Warranty7 Material for IW or OOW purpose Engineer_Badge_No WHO did the Repair/Technician batch no. FreeFormat HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 79 CONT.ON. 79 PAGE NO. 78...

  • Page 79: Chapter 16 – Htc Service Document On Line (Sdo)

    Chapter 16 – HTC service document on line (SDO) http://htcscm10.htc.com.tw/sdo/index_RMAiii.asp The HTC SDO system which you could down load such as following items 1. Failure/Repair code 2. ROM code 3. Service Advisory 4. Service Manual 5. Training VCD Note: Please get the authorization from HTC Technical Support Center for access authority.

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