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Troubleshooting
Screen Error Message
Navigation system is unable to acquire a proper GPS signal.
Navigation unit door is open or No DVD disc is inserted.
Please check system.
No DVD disc. Please check system.
DVD disc reading error (unformatted). Please consult your
dealer.
Display temp is too high. System will shut down until display
cools down.
Outside temperature is low. System will take a while to start
up.
Route has not been completed. Please try again from a
different location.
134 Navigation System
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarket devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Make sure that the navigation DVD disc is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 105).
Check that the navigation DVD disc is inserted with the label side up (see
page 105). If the problem persists, see your dealer.
Check the DVD disc surface for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise-colored [blue/green] label). The
system cannot read other mapping databases or video DVDs. If the problem
persists, see your dealer.
This message will appear briefly when the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
The temperature is below -22°F and the navigation system has difficulty
reading the DVD. The system will start up when the temperature warms up.
This message will appear when you are routing to or from a place (new
area) that is not in the database. Try planning a different route to or from a
different location.*
Solution
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