Support And Service - Fujitsu Primergy RX300 S4 Start Manual

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Hints for error handling
In preparation of a failure occurring, set the following:
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- Set to collect memory dump
If the memory dump is set, debugging information is automatically saved when the STOP error (blue screen) or hang-up occurs
in the system.
This helps to analyze the cause of error occurrence.
- Create backup data for system restoration
After installing the OS, create backup data for system restoration. This enables system reconstructed if the system fails.
For Windows Server 2008, perform backup for all the server configurations to a shared folder on another server or DVD.
For Windows Server 2003, create the Automated System Recovery (ASR) set.
- Store system settings
Store the BIOS setting information. By storing the BIOS setting information, the original information can be recovered with the
stored information in case that the setting information is lost. The stored information is used for the system maintenance.
When the settings are completed, make sure to check notes before operation.
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For details about maintenance after operations have started, refer to "Chapter 8 Operation and Maintenance" in
"User's Guide".
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Support and Service

l PRIMERGY information
For the latest information on PRIMERGY, update modules, drivers and the software, refer to the Fujitsu PRIMERGY web-
site.
http://www.fujitsu.com/global/services/computing/server/ia/driver/
Regarding BIOS and firmware, contact to Fujitsu Support Office. Refer to the following website.
http://www.fujitsu.com/global/contact/computing/PRMRGY_index.html
l Before requesting repairs
If an error occurs in this server, refer to "8.2 Troubleshooting" in "User's Guide".
If problems can still not be solved, contact an office listed in the "Contact Information".
When contacting the office listed in the "Contact Information", inform them of the product ID and manufactures number that
are detailed on labels at the right side of the server front.
Also read the points to note about requesting repairs beforehand in "8.8.1 Contacting Maintenance Support" of the "User's
Guide".
Print the "Configuration Sheets" - "Accident sheet" that is available from Fujitsu PRIMERGY website (http://
primergy.fujitsu.com) and enter the confirmed information.
Send this sheet and the stored BIOS setting information to your maintenance engineer.
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Recycle
When disposing of this server, contact an office listed in the "Contact Information".
This server must be disposed of as industrial waste.
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