What Should I Do If My Vaio Computer Becomes Unstable? - Sony VAIO Tap 21 User Manual

User Guide
Troubleshooting
Personal Computer
VAIO Tap 21
SVT2122
What should I do if my VAIO computer becomes unstable (Windows starts)?
Try the suggestions below:
Start VAIO Care to search for a solution. See
information.
Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable. See
the Restore Point when You cannot Start Windows
Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.
Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or drivers have not been working properly.
See How can I reinstall the original apps and drivers?
Restore your VAIO computer from a system image backup if you have created the backup. Refer to Windows Help and
Support
(Opening Windows Help and
If the problem persists, follow the instructions in
to reinstall the operating system.
If the problem persists after you refresh your VAIO computer, follow the instructions in
Area to recover the computer.
The computer may not support the refresh function depending on the model you purchased.
If you have not yet created Recovery Media, create the Recovery Media. See
Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to Windows Help
and Support
(Opening Windows Help and
Note
Recovering your VAIO computer will delete all the data on the built-in storage device.
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
for more information.
for more information.
Support) for more information.
Refreshing Your VAIO Computer (Refresh function supported models)
Support) for more information.
Notes on use
Copyright 2013 Sony Corporation
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Restoring System Files Using
Recovering from the Recovery
Creating Recovery Media.
for more