Intermec CN50 User Manual
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Intermec CN50 User Manual

For windows embedded handheld 6.5
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CN 50

Mobile Computer

For Windows Embedded Handheld 6.5
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Summary of Contents for Intermec CN50

  • Page 1: Mobile Computer

    CN 50 Mobile Computer For Windows Embedded Handheld 6.5 User’s Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2011 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    About the CN50 Mobile Computer ........
  • Page 4 Saving Pictures and Videos to an SD Card ......... . 42 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 5 About the Structure of Intermec Settings ........
  • Page 6 Cleaning the Computer............99 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 7 Bar Code Symbologies...........103 CN50 Docking Connector Specifications ....... . .103 CN50 Imager Reading Distances .
  • Page 8 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 9: Before You Begin

    The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 10: Web Support

    Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr korlim@gw.idif.co.kr Who Should Read This Manual This manual is written for the person who is responsible for installing, configuring, and maintaining the CN50 Mobile Computer. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 11: Related Documents

    This manual provides you with information about the features of the CN50, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address. Related Documents This is a list of CN50-related Intermec documents.

  • Page 12: Patent Information

    6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930 There may be other U.S. and foreign patents pending. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 13: Using The Computer

    Using the Computer This chapter introduces the CN50 Mobile Computer with ® Windows Embedded Handheld 6.5 operating system. Use this chapter to learn about the basic features and functions of the CN50, as well as the available accessories for the CN50.

  • Page 14: About The Cn50 Mobile Computer

    Handheld operating system. The CN50 uses dual ARM processors to provide high throughput and is the first mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.
  • Page 15 EA11 area imager • GPS receiver Use this manual to understand how to use the CN50 and other features and options available on it. Note: For information about the Mobile applications installed on the CN50, see the online Help. For additional information, visit Intermec Knowledge Central at www.intermec.com.

  • Page 16: About The Status Leds

    Key Status Green Caps Lock is enabled if you have a QWERTY keypad. Green function keys are enabled if you have a numeric keypad. Amber Amber function keys are enabled. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 17: Cn50 Accessories

    CN50 Quad Charger (Model to four battery packs. AC21) CN50 Single Dock (Model AD27) Use the single dock to hold a mobile computer with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the mobile computer.

  • Page 18: About The Battery

    Charging the Battery Make sure you fully charge the AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged AB25 battery charges in approximately 6 hours.

  • Page 19: Changing The Battery

    The CN50 resets when you remove the battery. To change the battery: 1 Save your files and close any open applications. 2 Shut down the CN50 by going to Start > Shut Down. For more information, see “Warm Booting the Computer” on page 3 If necessary, disconnect the handstrap from the top of the CN50.

  • Page 20: About The Battery Status

    4 Push forward on the battery release tab until the battery releases, and then lift it away from the CN50. 5 Insert the bottom of a fully charged battery into the CN50, and press down on the top until it clicks into place.

  • Page 21: About Battery Life And Conservation

    About Battery Life and Conservation Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN50, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state.

  • Page 22: About The Keypad

    IDL Resource Kit from the Intermec web site at www.intermec.com/idl. The CN50 comes with either a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

  • Page 23: About The Power Button

    When you press and hold the Power button ( ), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

  • Page 24: Capitalizing Characters

    To enable Caps Lock: • On the QWERTY keypad, press , then the key. Press again to disable the Caps Lock. • On the numeric keypad, press CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 25: Entering Characters On The Numeric Keypad

    • For the QWERTY keypad, press By default, the CN50 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

  • Page 26: Adjusting The Volume

    (default), and vibrate. You can use the Volume application (available from the navigation bar) or the Volume buttons (on the side of the CN50) to change the volume of the computer. Location of Volume Buttons on the CN50...

  • Page 27: Inserting A Microsd Card

    Inserting a MicroSD Card You can use a micro Secure Digital (SD) card to increase file storage and install software. The CN50 supports an optional 32 GB maximum capacity microSD™ card. The microSD card slot is located in the battery compartment. For troubleshooting information, see “Troubleshooting Your Mobile Computer”...

  • Page 28: Transferring Files To And From Your Pc

    You can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) to establish a connection between your CN50 and PC. After you connect to your PC, you can transfer files, synchronize files, remotely debug, and perform other device management activities.

  • Page 29: Understanding The User Interface And Intermec Applications

    Use this chapter to learn about the Windows® Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you can download.

  • Page 30: About The User Interface

    Use the Title bar icons to view the current status of information such as signal strength and battery power remaining. For more information on the Title bar icons, see “Title Bar Status Icons” on page CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 31: Interacting With The Screen

    Represents the right click of a mouse when you press and hold on the screen and a context menu appears. Flick Initiates scrolling in the direction (horizontal or vertical) the finger or stylus moves across the screen. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 32: Title Bar Status Icons

    An alarm it set. The microphone is on. An internet call is in progress. A Bluetooth headset is detected. An ActiveSync connection has been established. There was a problem with the ActiveSync synchronization. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 33 Wi-Fi is on but not connected, and no networks are detected. Wi-Fi is not connected to a network, and other networks are detected. Other wireless networks are detected. Connected to a wireless network. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 34 The volume is off and the phone is set to vibrate. The volume is on. The volume is off. The battery has a full charge. The battery has a high charge. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 35: Aligning The Screen

    2 Follow the prompts on the screen to complete the alignment process. As a last resort you can perform a clean boot. For more information about performing a clean boot, see “Clean Booting the Computer” on page CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 36: Rotating The Screen

    Rotating the Screen The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it.

  • Page 37: Using The Phone

    Using the Phone You can use the cell phone to send and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).

  • Page 38: About The Phone

    • CDMA • UMTS With the radio module installed in the CN50, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks. The CN50 provides a phone speaker, microphone, and speakerphone. It also supports Bluetooth headsets or hands-free kits. The factory default setting for the phone is disabled.

  • Page 39: Starting The Activation Wizard

    Activating the Computer for Sprint Use the following procedure to activate a CN50 programmed for Sprint. Before activating the CN50, you need to set the local date and time. Note: The CN50 must be activated within 24 hours of contacting Sprint with the MEID.

  • Page 40: Activating The Computer For Verizon

    1 Dial *228 to initialize the Verizon programming. 2 Dial 1 when prompted to complete the process. This will activate the voice service on the CN50 and program the phone number into the cell phone. 3 A popup box will state when the programming is successful. When you close the popup box, the phone will reset.

  • Page 41: Activating The Umts Phone

    Internet Explorer. Activating the UMTS Phone You use a SIM card to activate the UMTS/HSPA phone on the CN50. You can purchase the SIM card from your network provider. You insert the SIM card in the battery cavity on the back of the CN50.

  • Page 42: Turning The Phone On And Off

    To turn on the phone using Wireless Manager: 1 Tap Start > Settings > Connections > Wireless Manager. 2 In the Wireless Manager, tap Enable > Phone. The phone turns on. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 43: Making A Phone Call

    1 Tap Start > Phone. 2 Dial an emergency number, such as 112, 911, 000, 08, 118, 119, or 999. 3 Tap Talk. The call goes through to the appropriate emergency service. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 44 Chapter 3 — Using the Phone CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 45: Using The Imager

    Using the Imager You can use the imager to read bar codes and capture signatures. You can also configure the imager to meet your specific data collection and environmental needs.

  • Page 46: About The Imager

    Chapter 4 — Using the Imager About the Imager The CN50 has two available area imagers, shown in the next table with the minimum bar code size supported by each imager. Minimum Bar Code Sizes Imager EA11 5 mil 5 mil...

  • Page 47: About Document Imaging

    You can download a full version of eMDI from the CN50 page on the Intermec web site at www.intermec.com. The eMDI application will place an “Intermec Demo” watermark on the captured documents until you purchase the eMDI Client Software License (P/N 454-025-001).

  • Page 48: Reading Bar Codes

    This section describes how to use the CN50 imager to read bar codes. 1 Press to turn on the CN50. 2 Point the scanner window at the bar code label, and hold the CN50 steady a few inches from the label. 3 Press the Scan button. The laser pointer and illumination beam and frame appear.
  • Page 49 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 50 Chapter 4 — Using the Imager CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 51: Using The Camera

    Using the Camera You can use the color camera to take pictures and record videos.

  • Page 52: About The Color Camera

    You can use the Pictures & Videos application on the CN50 to take, view, and edit pictures or record and launch video clips stored on the CN50 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

  • Page 53: Recording A Video

    4 Using the screen as a viewfinder, move the video camera until you see the scene you want to video record. Press to zoom in, or press to zoom out. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 54: Saving Pictures And Videos To An Sd Card

    Saving Pictures and Videos to an SD Card Pictures and videos are automatically saved to the main memory on your CN50. You can change the default location to an SD card to easily transport them to another device. To save picture and video files to an SD card: 1 Install a microSD card.

  • Page 55: Using Gps

    Using GPS The CN50 comes equipped with an integrated Global Positioning System (GPS) receiver. It can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.

  • Page 56: About The Integrated Gps On Your Computer

    As a Microsoft software component, the GPSID also: • allows multiple applications to simultaneously access the GPS data stream. • provides access to GPS data without requiring applications to recognize and parse NMEA syntax. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 57: Using The Gpsid Installed On The Computer

    Chapter 6 — Using GPS Using the GPSID Installed on the Computer To use the GPSID installed on your CN50, you need to configure the GPSID settings. 1 Tap Start > Settings > System > External GPS. The GPS Settings screen appears with Programs selected.

  • Page 58: Improving Gps Performance On The Computer

    Standalone GPS. This option enables the UMTS-enabled computer to automatically download a small assistance data file from the XTRA servers through a brief internet access session. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 59 1 Tap Start > Settings > System > GPS Settings. 2 Tap Menu > Download Assistance File to download a small assistance data file. 3 Select Improve Accuracy and choose an operating mode. 4 Tap OK. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 60 Chapter 6 — Using GPS CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 61: Configuring The Computer

    Configuring the Computer Use this chapter to learn about the available methods for configuring your mobile computer. You can also use this chapter to learn how to configure network communications and wireless security.

  • Page 62: How To Configure The Computer

    Chapter 7 — Configuring the Computer How to Configure the Computer You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CN50 operates.

  • Page 63: Starting Intermec Settings

    If you see ... next to a menu option, there is only one more screen available. Most parameters are saved as soon as you tap OK. Some settings require you to reboot the computer for the changes to take effect. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 64 • Bluetooth Scanner • Volume Beeper and Voice • Headset Beeper • Display Backlight - Battery Power • Backlight - External Power • Power Management Battery Power • External Power CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 65 Parameters You Can Configure About About Settings (read-only) License Vault None (displays applications that are licensed) Device Monitor Menu Device Monitor Options Parameters You Can Configure Poll Period (min) Poll Period (min) CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 66: Navigating In Intermec Settings

    Port Port (read-only) Keep Alive Ping Interval Keep Alive Ping Interval For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual. Navigating in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameter you need to configure.

  • Page 67: How To Hide Menu Items In Intermec Settings

    3 After several minutes, all of the default settings are restored. How to Hide Menu Items in Intermec Settings In Intermec Settings, you can hide items in the CN50 menus, or in the directory tree in the SmartSystems console. Hidden items are not saved when you back up your settings in the SmartSystems console.

  • Page 68: About Network Communications

    For more information, see the SmartSystems Foundation online Help. About Network Communications The CN50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN50 using: •...
  • Page 69 Password 8 Tap OK. Your device connects to the network. 9 Make sure that your CN50 is talking to the network and that the network can see your CN50. If you are connected to the wireless network you will see a connected icon (...

  • Page 70: Configuring Ethernet Communications

    Chapter 7 — Configuring the Computer Configuring Ethernet Communications You connect your CN50 to your Ethernet network with an Ethernet cable and an AD24 Ethernet multidock or AD27 single dock with Ethernet adapter. To configure Ethernet communications: 1 Connect your CN50 to an ethernet network with an AD24.

  • Page 71: Connecting To A Bluetooth Scanner

    CN50 you need to recreate pairings to devices. Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, by using the Wireless Scanning enabler. To connect to an Intermec Bluetooth scanner: 1 Tap Start >...

  • Page 72: Connecting To A Bluetooth Printer

    Chapter 7 — Configuring the Computer 3 To add a scanner by scanning a bar code on the CN50: a Tap Quick Connect and then tap Next. b Scan the bar code with the scanner and then tap Finish. 4 To search for scanners: a Tap Search and then tap Next.
  • Page 73 Use the Bluetooth Audio enabler to discover, activate, and connect to a Bluetooth audio device, such as a headset. To connect to a Bluetooth audio device: 1 Tap Start > Settings > Bluetooth. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 74: About Usb Communications

    3 Follow the onscreen instructions to connect to a Bluetooth audio device. About USB Communications You can use the CN50 Single Dock to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications. The USB port supports both USB client and USB host.
  • Page 75 11 When the Enable Dialing Rules box appears, tap OK. 12 Tap Edit. 13 In the Name field, enter your phone type (Home, Mobile, or Work). 14 Tap OK until you exit the Connections screen. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 76: Creating A Vpn Server Connection

    1 Tap Start > Settings > Connections > Connections. (Yes, you need to tap Connections twice.) 2 Under My Work Network, tap Add a new VPN server connection. 3 Step through the screens to set up your VPN connection. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 77: Managing Network Connections With Iconnect

    For help, see “Troubleshooting Your Mobile Computer” on page Note: If you choose Exit iConnect from the menu, the desktop icon disappears. To restore the iConnect desktop icon, warm boot the CN50. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 78: Checking The Connection Status With A Ping Test

    ) in the lower right corner of the Today screen. 2 Do one of the following: a Choose Tools > Wireless IP Settings. b Choose Tools > Ethernet IP Settings. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 79: About Wireless Security

    • If you are using the CN50 in a static environment that requires a high level of security, you should use Funk security, which offers support for LEAP and TTLS and configuration for up to four profiles.
  • Page 80 About Funk Security You can define up to four profiles for Funk security. Different profiles let your CN50 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse.
  • Page 81 Note: The correct date must be set on your CN50 when you enable Validate Server Certificate. 7 If you choose TLS: a Load a user and root certificate on your CN50. For help, see “Loading a Certificate” on page b Enter a User Name and Subject Name.
  • Page 82 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN50 internally converts it to a pre-shared key. This value must match the passphrase on the authenticator.
  • Page 83 Chapter 7 — Configuring the Computer d For Validate Server Certificate, choose Yes. 8 If you choose TLS: a Load a user and root certificate on your CN50. For help, see “Loading a Certificate” on page b For Validate Server Certificate, choose Yes.
  • Page 84 To select Microsoft security: 1 Start Intermec Settings. For help, see “How to Configure the Computer” on page 2 Choose Communications > 802.11 Radio > Security Choice. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 85 Choose Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 86 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN50 internally converts it to a pre-shared key. 6 Save your settings.
  • Page 87 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose WEP. 5 For Network Key Setting, choose Enter Key and Index. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 88: Disabling Security

    2 Choose Communications > 802.11 Radio > Security Choice and select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN50 for the new security choice to take effect. 3 Choose Yes. The CN50 resets and starts with Microsoft Security as the Security Choice.

  • Page 89: Loading A Certificate

    Loading a Certificate To use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN50 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key.
  • Page 90 Tap OK. A dialog box appears asking if you want to load the root certificate. d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. e Tap OK to close the message box. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 91: Managing The Computer

    Managing the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec mobile computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.

  • Page 92: Managing The Computer In Your Network

    You can download SmartSystems Foundation at no charge from the Intermec web site. For more information on SmartSystems, go to www.intermec.com/SmartSystems. To purchase an AutoDeploy license, contact your local Intermec sales representative. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 93: Managing The Computer Using Third Party Software

    Developing and Installing Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.

  • Page 94: Installing Applications Using Smartsystems Foundation Console

    Intermec web site at www.intermec.com/SmartSystems. To install applications using SmartSystems Foundation Console: 1 Download your application file from the Intermec web site and unzip it on your desktop PC. 2 Double-click the application file to install it. The application file should appear in the Software Vault.

  • Page 95: Installing Applications Using A Microsd Card

    Chapter 8 — Managing the Computer To install applications by copying files from your PC: 1 On your PC, copy the .cab file you want to download to your CN50. 2 Create a connection between your PC and mobile computer using ActiveSync or Windows Mobile Device Center.

  • Page 96: Installing Applications Using A Scan-To-Connect Bar Code

    4 Remove the microSD card from the adapter card and insert it into the CN50. 5 On your CN50, browse to the card and run your application. Installing Applications Using a Scan-to-Connect Bar Code You can use the Scan-to-Connect function in SmartSystems Foundation to create a bar code that loads software.

  • Page 97: Updating The System Software

    SmartSystems Console. For help, see the next section, “Updating Multiple Computers Using SmartSystems Foundation Console” on page • You can update individual computers by transferring the packages to the CN50 and then installing them from the CN50. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 98: Updating Multiple Computers Using Smartsystems Foundation Console

    Chapter 8 — Managing the Computer If you are using SmartSystems to update the CN50, you can choose to send the updates silently. For more information, see “Sending Image Updates Silently” on page Updating Multiple Computers Using SmartSystems Foundation Console You can use the SmartSystems console to update the operating system or system software on your CN50.

  • Page 99: Sending Image Updates Silently

    Downloads. 2 Transfer the Image Update packages from your PC to the CN50. 3 On your CN50, tap Start > File Explorer and navigate to the location of the Image Update package. 4 Tap the package to start the installation. Your CN50 begins the update process and automatically performs a cold boot.
  • Page 100 Chapter 8 — Managing the Computer process can take anywhere from 30 seconds to 15 minutes depending on the update. After the update is complete, the CN50 cold boots again 5 When a confirmation dialog box appears requesting user input, dismiss it.

  • Page 101: Troubleshooting And Maintaining The Computer

    Troubleshooting and Maintaining the Computer If you encounter any problems while using the CN50, look in this chapter to find a possible solution. You will also find information on routine maintenance.

  • Page 102: Troubleshooting Your Mobile Computer

    The computer indicates that it is Make sure the computer IP address, host IP address, authenticated, but it does not subnet mask, default router are configured for communicate with the host. network. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 103 Date and time are not saved when you perform a clean certificate has expired or your system date boot. Reenter the date and time, and then save your is incorrect” after you perform a clean changes. boot on the computer. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 104: Checking 802.11 Network Status

    Configure Profile. The Profile Wizard for the active profile appears. • To try reconnecting to the network, tap Reconnect. • To delete the events in the list, tap Clear Events. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 105 (Optional) Change the name of the saved log file, the folder to which the file will be saved, the content type (log or text), and the location. e Tap Save. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 106: Troubleshooting Reading Bar Codes

    Wipe dry. Do seems to be faint or obscured. not allow abrasive material to touch the window. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 107: Troubleshooting Operating The Computer

    If the battery status LED is blinking red, then the battery is low. Replace or charge the battery. • If the battery status LED is a steady red, the main battery is on charge. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 108: Calling Product Support

    If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you can call Intermec Product Support, make sure you have the following information ready: • Configuration number •...

  • Page 109: Finding Your Configuration Number

    Chapter 9 — Troubleshooting and Maintaining the Computer You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application. Finding Your Configuration Number To find the configuration number of your computer: •...

  • Page 110: Cold Booting The Computer

    To cold boot your computer: 1 If possible, tap Start > Shut Down. 2 Remove the battery pack from the CN50 and wait 30 seconds. 3 Reinsert the battery pack and press the Power button. Clean Booting the Computer If the computer seems to be locked up, try warm booting and then cold booting the computer.

  • Page 111: Cleaning The Computer

    MicroSD Card” on page To clean boot the computer using the mobile computer: 1 Remove the battery pack from the back of the CN50. 2 Reinsert the battery pack and press the Power button. 3 When the CN50 starts the boot process, simultaneously press <...
  • Page 112 2 Dip a clean cloth towel in the ammonia solution and wring out the excess. 3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 113: Specifications And Default Settings

    Specifications and Default Settings...

  • Page 114: Physical And Environmental Specifications

    Microsoft Windows Embedded Handheld 6.5.x Touch Screen Specifications Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 115: Keypad Options

    GS1 DataBar Expanded Telepen GS1 DataBar Limited TLC 39 CN50 Docking Connector Specifications The CN50 has an array of six pin surface contacts that provide USB “On the Go” (OTG) connectivity and charge power. CN50 Docking Connector Specification Number Signal Name...

  • Page 116: Cn50 Imager Reading Distances

    Below are the typical and minimum standard reading distances for the CN50 built with an EA21 or EA11 imager when correctly mounted. An exit window reduces reading distances by about 4% for all scan engines. Note: Minimum distances depend on the length of the bar code.

  • Page 117: Ea21 Area Imager Minimum Reading Distances

    38.0 cm (15.0 in) Data Matrix 0.25 mm (10.0 mil) 12 cm (4.7 in) 22 cm (8.7 in) 0.38 mm (15.0 mil) 8.0 cm (3.15 in) 34 cm (13.4 in) CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 118: Ea21 Area Imager Typical Reading Distances

    PDF417 10 mils 8" Data Matrix 10 mils 4" 0" 4" 0.15mm/6 mils 8" 0.25 mm / 10 mils 12" 100% contrast UPC EAN 16" 0.5 mm / 20 mils CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 119 8.0 cm (3.15 in) 35 cm (13.8 in) PDF417 0.25 mm (10 mil) 7 cm (2.75 in) 29 cm (11.4 in) 0.38 mm (15 mil) 7 cm (2.75 in) 44 cm (17.3 in) CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 120: Ea11 Area Imager Minimum Reading Distances

    0.191 mm (7.5 mil) 3.71 cm (2.46 in) 16.41 cm (6.46 in) 0.254 mm (10 mil) 5.98 cm (2.35 in) 20.73 cm (8.16 in) 0.381 mm (15 mil) 27.58 cm (10.86 in) CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 121: Ea11 Area Imager Typical Reading Distances

    Data Matrix 7.5 mils 6" 4" PDF417 6.6 mils 2" 0" 2" 4" 6" 0.125mm/5mils 0.25 mm / 10 mils 8" 100% contrast UPC EAN 10" 0.5 mm / 20 mils CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 122: Default Configuration

    37 cm (14.4 in) Default Configuration The following tables list the default values of the configuration commands supported on the CN50. If you restore to factory default settings, the CN50 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings.
  • Page 123 Disable Maxicode Disable Micro PDF417 Disable Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 124 Signature Image Capture Disable Document Imaging Disable Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation Identical Consecutive Timeout 300 ms Different Consecutive Timeout Center Decoding Disable Center Decoding Tolerance CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 125: Keypads And Keystrokes

    Keypads and Keystrokes...

  • Page 126: Standard Characters

    2 2 2 c 3 3 c 3 3 3 c 4 4 c 4 4 4 c 5 5 c 5 5 5 c 6 6 c 6 6 6 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 127 1 3 c 1 3 3 c 1 3 3 3 c 1 4 c 1 4 4 c 1 4 4 4 c 1 5 c 1 5 5 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 128 1 8 c 1 8 8 c 1 8 8 8 c 1 9 c 1 9 9 c 1 9 9 9 c 1 9 9 9 9 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 129 @ (at symbol) & (ampersand) * (asterisk) : (colon) , (comma) $ (dollar) ! (exclamation) - (hyphen) % (percent) . (period) + (plus) # (pound) ? (question mark) ‘ (apostrophe) Forward Tab CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 130 Numeric Keypad QWERTY Keypad Backspace Up Arrow Down Arrow b < b < Left Arrow b > b > Right Arrow CapsLock Enter Shift Space Start (Windows) Backlight Talk End call CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 131: Imager Configuration Bar Codes

    Imager Configuration Bar Codes You can use the bar codes to quickly configure the CN50 imager. These bar codes allow you to enable or disable symbologies, reset to factory defaults, and set predefined imager modes.

  • Page 132: Basic Configuration Bar Codes

    Appendix C — Imager Configuration Bar Codes Basic Configuration Bar Codes If you need to create a bar code for a specific setup, please download a free copy of EasySet from the CN50 page on the Intermec web site at www.intermec.com. Command...

  • Page 133: Symbology Bar Codes

    Appendix C — Imager Configuration Bar Codes Command Bar Code 1D and 2D codes with reflective surface Symbology Bar Codes Symbology Enable Bar Code Disable Bar Code AustraliaPost Aztec CanadaPost Codabar Code 11 Code 39 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 134 Appendix C — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code Code 93 Code 128 DataMatrix DutchPost EAN 8 EAN 13 GS1 128 Interleaved 2 of 5 JapanPost Matrix 2 of 5 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 135 Appendix C — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code MaxiCode Micro PDF417 MSI Code PDF417 Planet Plessey Code Postnet QR Code Standard 2 of 5 Telepen CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 136 Appendix C — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code TLC 39 UPC-A UPC-E UPC-E1 CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...

  • Page 137: Index

    Index...
  • Page 138 – settings, optional entering with keystrokes supported battery charge-only multidock, described CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 139 Electronic Serial Number (ESN), checking the overall status locating checking with a ping test eMDI, described CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 140 PC, connecting to Knowledge Central web site phone activating LEAP security, configuring with CDMA Funk Sprint LEDs, status, described UMTS locked computer, troubleshooting Verizon configuring CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 141 Wi-Fi connection security, wireless, disable settings – default UMTS, activating default, restoring updating signature capture, description individual mobile computers single dock, described sending image updates silently CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 142 – status icons, described configuring with Microsoft user interface, understanding Windows Mobile Device Center www.intermec.com connecting to a PC Knowledge Central downloading manuals, downloading installing applications Product Support warranty information CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5...
  • Page 144 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2011 Intermec Technologies Corporation. All rights reserved. CN50 Mobile Computer User’s Manual for Windows Embedded Handheld 6.5 *935-041-001* P/N 935-041-001...

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