6
Troubleshooting
For step-by-step product support, visit www.kodak.com/go/z1275support,
www.kodak.com/go/z1285support
Camera problems
If
Camera does not
turn on.
Camera does not
turn off.
Pictures remaining
number does not
decrease after
taking a picture.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
Stored pictures are
corrupted.
www.kodak.com/go/support
and select Interactive Troubleshooting & Repairs.
Try one or more of the following
■
Install new batteries
■
Charge rechargeable batteries.
■
Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/z1275support,
www.kodak.com/go/z1285support
Troubleshooting & Repairs.
■
The camera is operating normally. Continue taking pictures.
■
Wipe the contacts with a clean, dry cloth
batteries in the camera.
■
Limit activities that deplete battery power: reviewing pictures/videos
and excessive use of the flash.
■
Use the Battery Refresh feature on your camera dock, printer dock, or
battery charger (if equipped).
■
Retake pictures. Do not remove card while the Ready light is blinking.
Keep rechargeable batteries charged.
■
Transfer the pictures to the computer
card or internal memory
Caution: Formatting a card deletes all pictures and videos,
including protected files.
(see page
1).
and select Interactive
(see page
(see page
32).
(see page
62) before loading
45), then format the
49