Whirlpool ED20ZK Use And Care Manual page 25

2. If you need assistance*...
Call Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary, recom-
mend a qualified service company in your
area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
3. If you need service*...
Whirlpool has a nationwide network of
authorized Whirlpool@ service companies.
Whirlpool service technicians are trained to
fuffill the product warranty and provide after-
warranty service, anywhere in the United
States. To locate the authorized Whirlpool
service company in your area, call our
Consumer Assistance Center telephone
number (see Step 2) or look in your tele-
phone directory Yellow Pages under:
'APPLIANCE-HOUSEHOLD
l
WASHING MACHINES &
MAJOR, SERVlCE A REPAlR
DRYERS, SERVICE C REPAIR
-See: Whirlpool Appllanccs or . See: Whirlpool Appliances or
Atihorlzed Whirlpool Service
Auihorlzed Whirlpool Service
(Example: XYZ Service Co.)
(ExempkxYi! Service Co.)
*When asking for help or service:
1
Please provide a detailed description of
the problem, your appliance's complete
model and serial numbers, and the pur-
chase date. (See page 2.) This informa-
tion will help us respond properly to your
request.
4. If you need FSP@ replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool appli-
ance. FSP replacement parts will fii right
and work right, because they are made to
the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
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MACAP will in turn inform us of your
action.
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