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Troubleshooting
Symptom
Sound cannot be heard.
"PROTECT" appears and no operations
can be done.
Sound cannot be heard. / The unit does
not turn on. / Information shown on the
display is incorrect.
The unit does not work at all.
[P-OFF WAIT] does not work.
Radio reception is poor. / Static noise
while listening to the radio.
"IN" flashes.
CD-R/CD-RW cannot be played back and
tracks cannot be skipped.
Disc sound is sometimes interrupted.
"NA FILE" appears.
"NO DISC" appears.
"TOC ERROR" appears.
"ERROR 99" appears.
"COPY PRO" appears.
"READ ERROR" appears.
"NO DEVICE" appears.
"NO MUSIC" appears.
16
Adjust the volume to the optimum level. / Check the cords and connections.
Check to be sure the terminals of the speaker leads are covered with insulating
tape properly, then reset the unit. If "PROTECT" does not disappear, consult your
nearest service center.
The connectors are dirty. Clean the connectors. (page 4)
Reset the unit. (page 4)
Turn off the demonstration mode. (page 7)
Connect the antenna firmly. / Pull the antenna out all the way.
The CD player is not operating properly. Reinsert the disc properly. If the condition
did not improve, turn off the unit and consult your nearest service center.
Insert a finalized CD-R/CD-RW (finalize with the component which you used for
recording).
Stop playback while driving on rough roads. / Change the disc. / Check the cords
and connections.
The unit is playing an unsupported audio file.
Insert a playable disc into the loading slot.
The CD is quite dirty. / The CD is upside-down. / The CD is scratched a lot. Try
another disc instead.
The unit is malfunctioning for some reason. Press the reset button on the unit. If
the "ERROR 99" code does not disappear, consult your nearest service center.
A copy-protected file is played.
Copy the files and folders for the USB device/SD card again. If the error message is
still displayed, initialize the USB device/SD card or use other USB devices/SD cards.
No USB device is connected. Connect an USB device, and change the source to USB
again. / SD card is not inserted properly. Insert an SD card, and change the source
to SD again.
The connected USB device or inserted SD card contains no playable audio file.
Remedy/Cause
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