Follow-Up Service - Electrolux EN18WI30LS Use And Care Manual

Follow-up Service-1

Requesting Service
First follow the instructions in the troubleshooting section (
If the error is not corrected, contact Electrolux Home Products, Inc. at 1-888-360-8557.
We will need to know:
The Model ................(check the rating plate)
Date of purchase ......(see the warranty)
Details of problem ....(flashing error codes, etc., in as much detail as possible)
Your name, address, and telephone number
Desired date of visit
Warranty
A warranty registration card is included separately, read the content carefully.
Be sure that the plumber, date of purchase and other necessary items are filled in prior to mailing.
For repairs after the warranty period, there will be a charge on any service, and service will only be
performed if the unit is deemed repairable.
Period of Time for Stocking Repair Parts
Electrolux will stock repair and maintenance parts for this unit for the time period from the date of
the original installation as follows: twelve (12) years for the heat exchanger and ten (10) years for
remaining parts.
Reinstallation
If you want to reinstall the appliance at a different location, confirm that the gas and power supply
indicated on the rating plate are available at the new location. If you are not sure, consult the local
utility company.
See p.4 for the location of the label
p.24 to p.28).
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