Changing Channels; Troubleshooting - Dish Network Hopper with Sling Getting Started

5. Changing Channels

There are three ways to change
channels on your receiver.
Type a channel number using the
number buttons on the keypad.
- OR -
Press and release the
CHANNEL UP/DOWN buttons.
- OR -
Use the Program Guide.
a. Press and release the GUIDE button.
b. Press and release the CHANNEL UP/
DOWN or the PAGE UP/DOWN buttons
to highlight the channel you want to watch.
c. Press and release the SELECT button.
The TV changes to the highlighted channel.
6. Selecting a Favorites List
to Display on Your Program Guide
a. Press and release the GUIDE
button twice.
The TV channel changes.
b. Press and release the CHANNEL UP/
DOWN buttons to choose the Favorites
List you would like to see, then press
and release the SELECT button.
The TV channel changes.
7. Exiting On-Screen Menus
When you're in an on-screen menu, it's
easy to exit the on-screen menu and
return to the program you were watching.
The Program Guide appears.
a. To exit an on-screen menu, press and
release the VIEW LIVE TV button.
The Program Guide
moves up or down.
The Favorites List drop down
menu appears.
The Program Guide indicates
which list you are on. If you
are on the All Channels
list, channels shown in red
are not included in
your subscription.
The TV is on a menu screen.
The menu screen is exited and
a TV picture appears.
TIP: The Cancel button on your DISH remote is another
option for exiting one on-screen menu at a time.
Additional Tips
Setting Parental Controls:
a. Press and release the MENU button.
b. Select "Settings" and then select "Parental Controls. "
c. If "Parental Controls" are "Off" then select "On. "
d. Under "Restrictions, " choose from the pre-set locks for a
high, medium, or low restriction level, or select "Custom" to
customize restrictions.
• To copy these settings to a Joey in a remote location:
a. Select "Copy Settings. "
b. Select location(s) to which settings should be copied.
b. Select "Yes. "
e. Select "Save. "
f. Enter and confirm the 4-digit password.
Setting Closed Captioning:
a. Press and release the MENU button.
b. Select "Settings" and then select "Closed Captioning. "
c. Scroll to the Closed Captioning box and select "On. "
d. Select "Save. "

Troubleshooting:

75% of all technical problems that an agent can help you with
can be solved by following these five easy steps:
1. Make sure your DISH remote is in SAT mode.
2. Make sure your TV is on the correct input.
3. Make sure you're on the correct Favorites List.
4. Check for anything obstructing the signal to your satellite
dish, such as tree branches, severe rain, or snow build-up.
If it is safe to do so, remove the obstruction or wait for it
to pass.
5. Reset your receiver by unplugging it from the wall for 10
seconds. Plug it back in and turn it on.
Where to go for additional information:
• Press and release the MENU button and then select "Help. "
• Visit mydish.com/support.
•