System Maintenance; System Firmware Upgrade - Western Digital TV LIVE User Manual

WD TV Live/WD TV Live Plus HD Media Player
User Manual

System Maintenance

13
The system software of your media player can be upgraded to the latest release,
which can improve support for media file playback and includes bug fixes and
product enhancements. To ensure that you receive the latest update, we
recommend registering your product at https://www.wdc.com/register.
This chapter describes how to upgrade the system firmware and perform simple
troubleshooting. If you encounter an error message, refer to the "Common Error
Messages" on page 174 for possible corrective action.
Solutions to more serious problems may require contacting your dealer or an
authorized service center for assistance. For more information, refer to "WD Service
and Support" on page 2.

System Firmware Upgrade

Firmware is an important set of instructions that tells your media player how to
operate, what the interactive screens look like, and how to do what you tell it to do.
Upgrading the firmware is important because WD is always developing newer, faster,
and more efficient ways of doing things that your media player needs to know.
Important: Make sure the media player's AC power adapter remains connected
during the firmware update. A power disruption during the update process can
corrupt the system firmware. Also, make sure that you do not unplug the USB
storage device.
To update the firmware:
1. Go to support.wdc.com and download the latest firmware update file for your
USB storage.
2. Click "Downloads," then the product name (or photo).
3. Copy the firmware update file to a USB drive's root folder.
4. Connect the USB drive to the media player's USB port.
5. Press HOME, then select the Settings bar.
6. Select the firmware upgrade icon , and then press ENTER.
SYSTEM MAINTENANCE – 168