Care And Maintenance; Troubleshooting - VTech COMPACT NOTEBOOK User Manual

CARE & MAINTENANCE
1. Keep your Compact Notebook clean by wiping it with a SLIGHTLY damp cloth.
Never use solvents or abrasives.
2. Keep your Compact Notebook out of direct sunlight and away from direct
sources of heat.
3. Remove batteries when not using it for an extended period of time.
4. Avoid dropping your Compact Notebook.
5. Always keep your Compact Notebook away from water.

TROUBLESHOOTING

WHEN I PRESS THE POWER BUTTON, NOTHING HAPPENS...
Make sure the power button is turned on and your unit is plugged in. If you are
using batteries, check to see that they are aligned correctly.
MY SCREEN FROZE AND IS NOT RESPONDING TO ANY INPUT...
Use the tip of a paper clip (or a similar object without a sharp tip) to gently press
the Reset button.
MY SCREEN KEEPS ON FREEZING, AND IS NOT RESPONDING TO MY
INPUT. OR THE SOUND BECOMES WEAK...
Turn the unit OFF for 15 seconds and then turn it on. If you are using an adaptor,
unplug it for 15 seconds.
If the problem persists, it may be the result of a low battery or faulty wiring in
the adaptor. Replace the battery or use a different adaptor.
STILL HAVING PROBLEMS? / TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage
you to visit us online or contact our Consumer Services Department with any
problems and/or suggestions that you might have.
be happy to assist you.
or include the information below:
• The name of your product or model number. (The model number is typically
located on the back or bottom of your product.)
• The actual error message or problem you are receiving.
• The actions you took right before the error message or problem.
Internet : www.vtechkids.com
Phone : 800-521-2010 in the U.S.
Then plug the adaptor back in and turn the unit ON.
Before requesting support, please be ready to provide
NEVER try to dismantle it.
A support representative will
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