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problem
possible causes
Camera
1.
Loose or incorrect
does not
connections.
record
2.
Camera settings need
or is not
adjusting.
displayed.
Cannot
1.
Loose or incorrect
access
connections.
connected
2.
Incorrect address
modem.
information.
Error codes
Incompatibility with web
when trying
browser.
to install
DxClient
software
Follow all safety precautions whenever diagnosing or servicing the
tool. disconnect power supply before service.
SKU 67139
troubleshooting
1.
Check that all wire connections are secure and in the
correct location.
2.
Through Main Menu check that:
a.
b.
c.
d.
e.
f.
g.
h.
i.
1.
Check that the connections are secure and plugged into the
correct location in the correct order.
2.
Through the Main Menu under Network Setup,
- Check that IP Allocation is set to DHCP.*
- Note the IP Address.
- Enter the IP Address in the address bar in Internet
Explorer and press enter. You will access the HD.
*Note: if your modem does not support DHCP, you will need
to get the address information from your internet provider.
Check if web browser is compatible with software. This will
require online research to determine your web browser's
compatibility and operations necessary for installation. You
may need to consult a qualified software technician if needed.
For technical questions, please call 1-800-444-3353.
likely solutions
Camera Setup - Channel is ON.
Record Setup - Channel is ON.
Record Framerate - Adjust frames per second.
Record Schedule - Set to Normal or Sensor for record
time desired.
Sensor Setup - Set Record time once sensor is acti-
vated.
Motion Detector Setup - If desired, set to ON and set
sensitivity level -(block out area you do not want de-
tected).
Misc. Setup - Check that time is set to current time.
Misc. Setup - Check whether channel is hidden from
view (will still record, but will not display live image, only
shows up on playback).
Misc. Setup - Adjust Image Parameters for clearest im-
age.
rev 10h
Page 36
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