Repair - Tapco BLEND16 Owner's Manual

No Communication with the mixer:
• The PC driver may not be installed correctly.
Make sure your computer meets the system
requirements. Uninstall the driver from the Add/
Remove Programs control panel, restart your
computer, and reinstall the driver.
• Restart your computer and the mixer.
I hear my Windows/Mac sounds
through my mixer, but I don't want to:
The mixer should not be selected as your computer
system sound source. To disable it:
• On a PC, go to Control Panel>Sound and Audio
Devices. In the Audio tab, be sure the Blend 16
is not selected as the default device for sound
playback.
• On a Mac, go to Applications>Utilities>Audio
MIDI Setup. In the Audio Devices tab, be sure the
Blend 16 is not selected for your default or system
outputs. You can also change this in the Sounds
Preferences pane of the OS X System Preferences
application.
My guitar (or other instrument)
doesn't sound as good as I expect:
• If your guitar is connected directly to the mixer (i.e.
without a direct box or preamp), be sure you use
the INST inputs of channels 1 and 2.
• Check the mixer Gain and EQ settings, and make
sure you have not overdone the EQ or the audio is
clipping.
• Could we suggest you might need more practice?
Can I transfer my classic record
collection?
• Yes, but please follow all copyright rules.
• Mixer channels 13 and 14 can accept phono
level signals from a turntable. The internal phono
preamp equalizes and boosts your turntable
phono-level signals to line-level.
• It is most likely that your turntable has RCA
outputs, so you will need to buy adapters from
RCA (female) to 1/4" (male). These adapters are
commonly stocked in most electronics and audio
stores.
• Some companies provide software plug-ins which
remove pops and clicks from the recordings. This
kind of spoils some of the fun though.
Still having USB problems?
• Be sure you are running the latest drivers.
• If after updating, you still are having problems,
please call tech support.
26

Repair

Service for TAPCO mixers is available at our
corporate headquarters and servicedrome, located
in sunny Woodinville, Washington.
In order to obtain warranty service, you must
have a copy of the sales receipt from an authorized
TAPCO dealer, and comply with all the warranty
requirements shown on page 27.
Service for TAPCO mixers living outside the United
States can be obtained through local dealers or
distributors.
In the US, if your mixer needs service, please follow
these instructions:
1. Review the preceding troubleshooting suggestions.
Please.
2. Call Tech Support at 1-877-827-2669, 7 am to 5 pm
PST, to explain the problem and request an RA
(Return Authorization) number. Have your mixer's
serial number ready. You must have an RA number
before you can obtain warranty service, and .
3. Keep this owner's manual. We don't need it to
repair the mixer.
4. Pack the mixer in its original package, including
endcaps and box. This is very important. LOUD
Technologies is not responsible for any damage
that occurs due to non-factory packaging.
5. Include a legible note stating your name, shipping
address (no P.O. boxes), daytime phone number,
RA number, and a detailed description of the
problem, including how we can duplicate it.
6. Write the RA number in
Units sent to us without the RA number will be refused.
7. Ship the mixer to us. We suggest insurance for all
forms of cartage. Ship to this address:
TAPCO
SERVICE DEPARTMENT
16220 Wood-Red Road NE
Woodinville, WA 98072
8. We'll try to fix the mixer within three to five business
days. Ask Tech Support for the latest turn-around
times when you call for your RA number. The mixer
must be packaged in its original packing box,
and must have the RA number on the box. Once
it's repaired, we'll ship it back the same way in
which it was received. This paragraph does not
necessarily apply to non-warranty repair.
BIG PRINT
on top of the box.