Whirlpool SM988PES Use & Care Manual page 25

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothing operates:
l
Is the range properly connected to
gas and electrical supplies? (See
"Installation Instructionsl')
l
Have you checked your home's
main fuses or circuit breaker box?
l
Is the flow of combustion and/or
ventilation air to the range
blocked? Do not block the air flow
to and around the range.
If the oven will not operate:
l
Is the Oven Selector turned to TIMED
BAKE instead of a setting?
l
Is the Oven Temperature Control
turned to a temperature setting?
If burner fails to light:
l
Is the range connected to electrical
power?
l
Have you checked your home's
main fuses or circuit breaker box?
l
Are burner ports clogged? (See
page 20.)
If burner flames are uneven:
l
Are burner ports clogged? (See
page 20.)
If burner flames Itft off ports,
are
yellow, or
are
noisy when turned off:
l
The air/gas mixture may be incor-
rect. (Call for service.)
If burner makes a popping noise
when ON:
l
Is the burner wet from washing? Let
dry.
If control knob(s) will not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning Crole will not
operate:
l
Is the Oven Selector set on CLEAN
and the Oven Temperature Control
set on OFF?
l
Does the clock show the correct
time of day?
l
Is Stop Time set ahead to the time
you want the cleaning cycle to
stop?
l
Is the Lock Lever all the way to the
right?
If cooking results aren't what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
Does the flame size fit the cooking
utensil being used? (See the Cook-
ing Guide.)
l
If baking, have you allowed IYz to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven be-
fore cooking?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
If broiling, have you completely
closed the oven door? Blanket-O-
Flame@ Broiler provides best cook-
ing results with the door closed.
l
Do the cooking utensils have
smooth, flat bottoms?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
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