Troubleshooting Problems - Polaroid I634 User Manual

The troubleshooting guide is designed to help you. If problems continue,
please contact customer support. Details are provided under "Getting
Help".
Symptom
I receive an error message when I
am installing "Polaroid i634 Camera
Driver".
I cannot upload images to my
computer.
I cannot run the "Polaroid i634
Camera Driver".
My CD Installation wizard does
not work.
96

11 Troubleshooting Problems

Problem
"Polaroid
Camera Driver" does
not load.
Connection failure.
Camera Driver is not
installed.
Conflict with another
camera driver
capture device.
The auto installation
file is switched off
or The CD-ROM is
disconnected.
i634 Shut down all other applications and attempt to
reinstall the driver.
Check to see if the USB in your BIOS is activated.
Please refer to Polaroid web site to activate the
USB in the BIOS.
Check all cable connections are secured.
You need to install the camera driver for
Windows 98SE systems.
If you have another camera installed on your
or computer, remove it and it's driver completely
from your system to avoid conflicting with it.
* For Win98se/Me user:
Go to the computer desktop. Right click on "My
Computer". Click "Properties". Select "Device
Manager". Double click on "CD_ROM", double
click on "CD-R (normally the manufacturer's
name. Click on "Settings". Ensure both "Auto
insert notification" and the "disconnect" are
ticked. If you change the settings the computer
will ask you to restart your PC. Click "Yes".
* For WinXP user:
Go to the computer desktop. Double click on
"My Computer". Right click "CD Driver" and
select "Properties". Click "Autoplay". Ensure
"Prompt me each time to choose an action" is
ticked. Click "OK" to exit.
* For Win Vista user:
Go to "Control Panel / Hardware and Sound /
AutoPlay", then set "Software and games" to
"Install or run grogram" or "Ask me every time".
Click "Save" button to exit.
Polaroid i634 Digital Camera User Guide
Solution
www.polaroid.com