Panasonic Viera TX-P42S21B Operating Instructions Manual page 70

FAQs
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low
or sound is distorted
No programmes shown on TV
Guide
Cannot find a channel
you have previously watched
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Cannot connect to the network
The TV does not switch On
The TV goes into Standby mode
The remote control does not work
or is intermittent
Parts of the TV become hot
An error message appears
70
Problem
●
Set "P-NR" in the Picture Menu (to remove noise). (p. 28)
●
Check nearby electrical products
(fluorescent lamp, DECT phones, mobile phones, microwave, etc.).
●
Is "Contrast", "Brightness" or "Colour" in the Picture Menu set to the
minimum? (p. 28)
●
Please also refer to "Neither image nor sound is produced" (p. 69).
●
Reset channels. (p. 36 and p. 37)
●
Please also refer to "Neither image nor sound is produced" (p. 69).
●
Turn the TV Off with Mains power On / Off switch, then turn it On
again.
●
If the problem persists, perform "Shipping Condition" (p. 46).
●
Is "Sound mute" active? (p. 8)
●
Is the volume set to the minimum?
●
Is Speaker Selection (VIERA Link) set to "TV"?
●
Please also refer to "Neither image nor sound is produced" (p. 69).
●
Sound signal reception may be deteriorated.
●
Set "NICAM" (p. 29) in the Sound Menu to "Off". (Analogue only)
●
Please also refer to "Neither image nor sound is produced" (p. 69).
●
Reset channels. (p. 36 and p. 37)
●
Check the digital transmission by contacting Digital UK on
08456 50 50 50 or at www.digitaluk.co.uk
●
Check the analogue broadcast (if still available in your area).
●
Consult an aerial engineer to check the alignment of your aerial.
●
The channel may broadcast for part of the day.
●
Check the channel in the TV Guide. (p. 18)
●
Channel position numbers may be changed by broadcasters.
●
Reset channels. (p. 36 and p. 37)
●
Set the sound setting of the connected equipment to "2ch L.PCM".
●
Check the "HDMI1 / 2 / 3 Input" setting in the Sound Menu. (p. 29)
●
If digital sound connection has a problem, select analogue sound
connection. (p. 68)
●
Check the HDMI cable is connected properly. (p. 64)
●
Turn the TV and equipment Off, then turn them On again.
●
Check an input signal from the equipment. (p. 68)
●
Check the output resolution of the equipment.
●
Use equipment compliant with EIA/CEA-861/861B.
●
Check the LAN cable is connected properly. (p. 50)
●
Check the connections and settings. (p. 50 and p. 51)
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the
network administrator prefers to allocate an IP address, set an IP
address manually. (p. 51)
●
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 51) and set the router to be
able to use it.
●
If the problem persists, consult your Internet Service Provider or
telecommunications company.
●
Press and hold the standby On / Off switch on the remote control
for about 1 second if Power LED is red.
●
Check the mains lead is plugged into the socket.
●
The fuse in the mains plug may have blown. Replace it with one of
an identical rating (p. 4).
●
Auto power standby function is activated. (p. 9)
●
The TV enters Standby mode about 30 mins. after analogue
broadcast ends.
●
Are the batteries installed correctly? (p. 6)
●
Has the TV been switched On?
●
The batteries may be running low. Replace them.
●
Point the remote control directly at the front of the TV (within about
7 m and a 30 degree angle of the front of the TV).
●
Situate the TV so that sunshine or other sources of bright light do
not shine on the TV's remote control signal receiver.
●
Temperature rises of parts of the front, top and rear panels will not
pose any problems in terms of performance or quality of the TV.
●
Follow the message's instructions.
●
If the problem persists, contact your local Panasonic dealer or the
authorized Service Centre.
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