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ENGLISH
User Guide
LG-GW382f
www.lg.com
P/NO : MMBB0393801 (1.1)
G
GW382f_Cover_Telstra_1.1_110426.indd 1
4/26/11 9:50:34 AM

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Table of Contents
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Summary of Contents for LG LG-GW382f

  • Page 1 ENGLISH User Guide LG-GW382f www.lg.com P/NO : MMBB0393801 (1.1) GW382f_Cover_Telstra_1.1_110426.indd 1 4/26/11 9:50:34 AM...
  • Page 2 Making an Emergency call when there is no USIM card present in the handset: 1. Enter emergency number 000 or 112 2. Press key to activate Emergency call. Bluetooth QD ID B016221 GW382f_Cover_Telstra_1.1_110426.indd 2 4/26/11 9:50:35 AM...
  • Page 3 Some of the information in this manual may not apply to your phone, depending on your phone's software or your service provider. LG-GW382f User Guide W382f_Telstra_1.1_110426.indd 1 4/26/11 9:47:40 AM...
  • Page 4 Congratulations on your purchase of the advanced and compact LG-GW382f phone by LG, designed to operate with the latest digital mobile communication technology. W382f_Telstra_1.1_110426.indd 2 4/26/11 9:47:41 AM...
  • Page 5: Table Of Contents

    Contents Guidelines for safe and efficient Messaging .........32 use ..........5 Create Message ......32 Send-A-Card .......35 Getting to know your phone ..12 Inbox ...........35 Drafts ..........36 Open view ........14 Outbox ........36 Video Mail ........37 Getting Started ......16 Voice Mail........37 Installing the SIM and battery ..16 Message Settings ......38 Touch Calibration ......20 Dial Pad ........20...
  • Page 6 Contents Tools ..........46 Alarms ........65 Music Player ........46 Call log ........66 Voice Command ......52 Viewing your call logs ....66 Calendar ........53 Notepad ........54 PC Suite ........67 Calculator ........54 World Clock .........54 Settings ........71 Tasks ..........55 Audio & Ringtones .......71 Stopwatch ........55 Phone Settings ......72 Tip Calculator ......56 Display ........76...
  • Page 7: Guidelines For Safe And Efficient Use

    • W hile there may be differences Please read these simple guidelines. between the SAR levels of various Not following these guidelines may LG phone models, they are all be dangerous or illegal. designed to meet the relevant Exposure to radio frequency guidelines for exposure to radio energy waves.
  • Page 8: Product Care And Maintenance

    Guidelines for safe and efficient use Product care and maintenance • D o not handle the phone with wet hands while it is being charged. It WARNING: Only use may cause an electric shock and batteries, chargers and can seriously damage your phone. accessories approved for use • D o not charge a handset near with this particular phone model.
  • Page 9: Efficient Phone Operation

    Pacemakers • D o not use the phone or accessories in places with Pacemaker manufacturers high humidity such as pools, recommend that a minimum greenhouses, solariums or tropical separation of 15cm be maintained environments; it may cause between a mobile phone and damage to the phone and may a pacemaker to avoid potential void your warranty.
  • Page 10: Avoid Damage To Your Hearing

    Guidelines for safe and efficient use Avoid damage to your hearing • P ull off the road and park before making or answering a call if Damage to your hearing can occur driving conditions so require. if you are exposed to loud sound for • R F energy may affect some long periods of time.
  • Page 11: Potentially Explosive Atmospheres

    Potentially explosive Emergency calls atmospheres Emergency calls may not be available under all mobile networks. • D o not use the phone at a Therefore, you should never depend refueling point. solely on the phone for emergency • D o not use near fuel or chemicals. calls. Check with your local service • D o not transport or store provider.
  • Page 12: Battery Information And Care

    • I f you need to replace the battery, • D o not disassemble or short- take it to the nearest authorized circuit the battery pack. LG Electronics service point or • K eep the metal contacts of the dealer for assistance. battery pack clean. • A lways unplug the charger from • R eplace the battery when it...
  • Page 13: Driver Safety Tips

    Driver Safety Tips • I f possible, place calls when you are not moving or before pulling When driving a car, driving is your into traffic. Try to plan calls when first responsibility. When using your you will not be driving. wireless phone behind the wheel of • D o not engage in stressful or a car, practice good common sense emotional conversations that may...
  • Page 14: Getting To Know Your Phone

    Getting to know your phone Charger/USB Port Inner camera lens Inner camera is applicable only during video call Earpiece Lets you hear the caller and automated prompts. Main LCD screen Soft keys Touch the left or right soft key to select available menu or options.
  • Page 15 Headset Port microSD™ memory card slot Side volume keys When on the • Standby screen: Allows you to Multitasking key set the Ringtone volume. Hold the Down key to toggle Camera key the Vibration Mode Press to start the On and Off. Camera function.
  • Page 16: Open View

    Open view Text Msg Press to Sensis and input "@" Deletes digits Widget and ".com". and letters. My Place Space Email Press to enter a Shift space between Press to change Right words. between Uppercase and Down Lowercase. Left Press to open Press to move to the Symbol Press to type the symbols and...
  • Page 17 Battery cover Mirror Battery External camera lens SIM card socket microSD™ memory card socket W382f_Telstra_1.1_110426.indd 15 4/26/11 9:47:44 AM...
  • Page 18: Getting Started

    Getting Started Installing the SIM and 2 Remove the battery battery Lever the bottom edge of the battery and remove it carefully 1 Remove the battery cover from the battery compartment. Slide the battery cover down away from the camera lens to remove.
  • Page 19 3 Install the SIM card 4 Install the battery Slide the SIM card into the First, insert the top of the SIM cardholder. Make sure battery into the top edge of the that the gold contact area on battery compartment. Make the card is facing downward sure that the battery contacts towards the gold contact pins...
  • Page 20 Getting Started 5 Charging your phone Lift the charger port cover on the top of your LG-GW382f. Insert the charger connector into the phone (the "B" side of the connector must face up when connecting to the phone), and then insert the...
  • Page 21 Installing a Memory Card You can expand the memory available on your phone using a microSD™ memory card. The LG-GW382f supports microSD™ memory cards with up to 16 GB of memory. NOTE: The phone will NOTE: A memory card is an automatically organize existing optional accessory.
  • Page 22: Touch Calibration

    After you install SIM card may get better reception close and battery, and turn on to a window. The signal indicator the LG-GW382f, you will be on your phone's display screen prompted to calibrate the touch shows you the strength of the screen on your LG-GW382f.
  • Page 23: Qwerty Keypad

    Qwerty Keypad Using the T9 Dictionary The T9 Dictionary is a feature Text input mode using the that allows the user to add any Qwerty Keypad unique or personal words to the When you must enter text T9 standard language database. (e.g., when writing a message), The T9 Dictionary function can the keypad will default to Abc...
  • Page 24 Getting Started For example To enter a symbol in the text entry field, press the key, To enter "ä", press and hold the and then select a symbol on "a" key. qwerty keypad. Or, to enter a After the "a" character symbol using the qwerty keys, disappears, press the "a"...
  • Page 25: Your Standby Screen

    Touch Screen Tips Touch screen is only available on Dial pad. To select a number, touch the icon accurately. You can set your LG-GW382f to vibrate slightly when it recognizes you've touched an option. • There's no need to press hard;...
  • Page 26: The Quick Keys

    Your Standby Screen The Quick Keys The quick keys on your standby screen provide easy, one-touch access to your most used functions. Left soft key: Press to open the Right soft key: Press to access Shortcuts menu. You can use the Internet by launching the the browser more quickly and WAP browser.
  • Page 27: Screen Icons

    Screen Icons Icon Description The table below describes various The browser is active indicators and icons that appear on the phone's display screen. Speakerphone Icon Description Call in Progress Multitasking Voicemail Network signal strength Battery Full (number of bars will vary) Battery Charging No network signal...
  • Page 28: Menu Tree

    Menu Tree 1. BigPond 2. My Place 3. Social Web 4. Game&App 1.1 BigPond Home 2.1 BigPond 3.1 SNS 4.1 Games 1.2 Enter Address 2.2 FOXTEL 3.2 TRIBE 4.2 Applications 1.3 Bookmarks 2.3 Sensis Search 3.3 Diva Chat 1.4 RSS Reader 2.4 Music 3.4 Sports Chat 1.5 Saved Pages...
  • Page 29: Calls

    Calls Making a Call Making a Call from Contacts You can store frequently called 1 Make sure your phone is on. names and phone numbers in the 2 Press , and then enter a SIM card as well as in Contacts phone number using the touch in the phone's memory.
  • Page 30: Ending A Call

    Calls Making a Second Call NOTE: You can answer a call To make a second call, just select while using the Address Book or other menu features. the number you want to dial. 1 During a call, an In-Call menu Ending a Call will be available.
  • Page 31: Answering An Incoming Call

    Answering an Incoming Call Muting the Microphone To answer an incoming call when Mute the microphone during a your handset is ringing, simply call by pressing right soft key. press the [SEND] key, or Unmute the handset by pressing press left soft key. Your handset right soft key again.
  • Page 32: Make Video Call

    Calls Make Video Call Conference Calls You can make or answer a Video The conference call service call with other 3G video phones. allows you to have a conversation In order to start a Video call, with more than one party at a both sides must have a 3G Video time.
  • Page 33: Conference Call

    Setting Up a Conference Call Private Call in a Conference Call To set up a conference call, To talk privately with one caller place the first call. Once that call in a conference call, press is connected, follow the above options and then select Private steps to make a second call.
  • Page 34: Messaging

    Messaging Editing a message This menu includes functions related to SMS (Short Message Press right soft key and the Service), MMS (Multimedia following options are available Message Service), voicemail, and when Editing a Message. your network's service messages. Symbol: • You can insert symbols ranging from sentence Create Message...
  • Page 35: Using Options

    More: • Allows you to insert NOTE: Refer to page 61 for Subject, vCard, vCalendar, camera options. vNote, vTask, or Contact. Record New Audio: • Record NOTE: vCard, vCalendar, vNote, a new audio clip by Pressing vTask, and Contact are created Record button.
  • Page 36 Messaging Sending a Message Text Entry Settings • - Text entry language: Allows After completing a message you to set the text entry using Insert/Options, select Send language to English, French To to send a message. (Francais), Spanish (Espanol), • Enter the recipient(s).
  • Page 37: Send-A-Card

    Send-A-Card - Edit Message: Return to message in editing mode. You can send a greeting card by - Save to Drafts: Saves the SMS or MMS. selected message to Drafts. Check the availability of this - Text Entry Mode: Select an service, pricing and tariffs with appropriate text entry mode.
  • Page 38: Drafts

    Messaging Standard View • Delete All Read Msg: Delete all read messages. The following options are Conversation View: • This available in standard view: mode allows you to view all Add to Address Book: • Save messages from each contact, the sender's phone number in in conversational order.
  • Page 39: Video Mail

    Delete: After the maximum number of • Deletes the message you select. Send attempts has been reached, the Send function has failed. If • Edit: Allows you to edit the you were trying to send a text selected message. message, open the message and Message Details •...
  • Page 40: Message Settings

    Messaging Message Settings - Validity Period: This network service allows you to decide To configure Messaging how long your multimedia settings, press center key messages will be stored in and choose Messaging. Select the message center. Message Settings. - Send Delivery Receipt: •...
  • Page 41 - Message Center: The details • Info. Service: Info. Service messages are text messages for the Multimedia gateway delivered by the network to are preloaded into your your handset. They provide handset and should not be general information, such as changed.
  • Page 42: My Place

    My Place This Menu contains WAP links to useful Telstra services. 1. BigPond 2. FOXTEL 3. Sensis Search 4. Music 5. Scan Code 6. MyEmail 7. MySync 8. Yellow Pages 9. White Pages 0. Whereis Maps *. Downloads #. My Account W382f_Telstra_1.1_110426.indd 40 4/26/11 9:47:58 AM...
  • Page 43: Contacts

    Contacts On the standby screen, choose • Enter an email address. Menu and Contacts. The following • Choose whether to save the Contacts submenus will appear. contact to Phone or SIM Card memory. Contact List Caller Groups This menu allows you to save and manage contact address This menu allows you to manage information.
  • Page 44: Speed Dial Lists

    Contacts Speed Dial Lists SIM Management You can assign a frequently This menu allows you to copy called contact to a speed dial list. information from your SIM card Select a number from 4 to 9 as a (e.g., name and phone number) speed dial.
  • Page 45: Games

    Download Games: • This menu option connects to the Access Games on your LG-GW382f game download LG-GW382f, or download new site. ones by browsing the catalog of You can see the available games available for purchase. downloaded games in the list.
  • Page 46: Email

    Email Inbox Mobile Email allows you to access your MyEmail, Windows All the e-mail you receive are Live Hotmail, Yahoo! Mail, Gmail, placed into your inbox. and other accounts on your Email Setting phone. Now, you can quickly and easily check your email while you You can change your email are away from your computer.
  • Page 47 Retrieve Interval: Select how often your phone checks for new email messages. Retrieve Amount: Choose the number of emails to be retrieved at one time. Include message in Fwd & Reply: Select whether to include the original message in your reply. Include attachment: Select whether to include the original attachment in any reply.
  • Page 48: Tools

    Tools Music Player NOTE: Music files may be Download Music: protected by copyright and • Download intellectual property laws. music over the Telstra network Make sure that you adhere to directly to your device via the copyright when downloading or Shop Music link in the Telstra copying files.
  • Page 49 1 On the Standby screen, press • Download music and ringtones over the LG-GW382f network center key, choose Tools and directly to your device through then select Music Player. the Shop Music link in the 2 You can select from All Songs,...
  • Page 50: Transferring Music From The Digital Music Service

    USB data cable* during transfer". The computer NOTE: This device is not screen then displays the compatible with iTunes and/or LG-GW382f device. iTunes files. 6 To transfer music to your handset, follow the instructions Transferring Music from the in the program.
  • Page 51: Transferring Music Using Windows Media Player

    Transferring Music using 5 Choose the destination location Windows Media Player for the media files. The LG-GW382f Music Sync Player 1 Open Windows Media Player ® appears in a drop-down list on on your computer (version the right side of the screen.
  • Page 52: Storage Device

    9 Access the Music Player on 2 Connect the device to a PC the phone. using a LG-GW382f USB data NOTE: If the computer does cable. not detect the newly connected 3 A bubble may appear on handset as Mass Storage, see the PC saying "Found New...
  • Page 53: Deleting Music Files

    Deleting Music Files NOTE: Take note that all the The following three options are data on your microSD™ card will be deleted if you carry out available to delete Music from the below process. your Phone: • G o to Settings > Phone > 1 Delete a file using Mass Reset Settings >...
  • Page 54: Voice Command

    Tools Voice Command add a number type at the end, such as "mobile", "home", or Voice command is the function "office". whereby your phone's voice 2 Listen Voicemail: This recognition engine identifies the command activates when voice of the user and carries you say the words "Listen out the requested commands.
  • Page 55: Calendar

    Calendar 4 Messages: This command activates when you say the When you access this menu, word "Messages". The phone a calendar appears. The red, then displays the details square cursor is used to locate of unread SMS or MMS a particular day. The bottom messages.
  • Page 56: Notepad

    Tools World Clock Week View: • Allows you to change the Calendar view from The World clock feature provides Monthly View to Week View. time information for major cities • Go to Date: Allows you to worldwide. jump to a specific date. NOTE: The first time you use Selective Delete: •...
  • Page 57: Tasks

    Tasks View Calendar: • The calendar window will appear, and then This feature allows you to save you can add New Tasks to a and manage tasks. certain date. 1 Press left soft key. Stopwatch 2 Enter the Due Date, a Note, This menu allows you to record and a Priority and Status for the new Task.
  • Page 58: Tip Calculator

    Tools Tip Calculator This feature allows you to calculate the tip amount quickly and easily based on the total bill as well as the split of the total bill according to the number of people. Unit Converter This feature converts measurements into the unit you want.
  • Page 59: Bigpond

    BigPond Enter Address: This menu shows how to access • Connects to the specific Address after the Internet by launching the editing. WAP browser. • Bookmarks: You can add NOTE: Check the availability of or save the current page to WAP services, pricing and tariffs Bookmark or view the list with your network operator and/...
  • Page 60: Social Web

    Social Web To access Social Web, from the Home screen, select Menu and then Social Web. Your mobile phone now keeps you connected to SNS, TRIBE, RSVP, MOKO, Diva Chat, Sports Chat, Gamer Chat, OzChat, Fast Flirting, Flickr and YouTube. W382f_Telstra_1.1_110426.indd 58 4/26/11 9:48:03 AM...
  • Page 61: My Stuff

    My Stuff Audio • Press center key to start recording. Press left soft key Press center key, choose My [Pause] pause recording. To Stuff and then select Audio. continue recording, press left Download Music: • This menu soft key [Resume] again. To option connects to the music stop recording, press center download site.
  • Page 62: Picture

    My Stuff Picture Camera Press center key, choose My Take Photo Stuff and then select Picture. Using your phone's built-in This allows you to view pictures camera module, take pictures when browsing. of people or events while on the Download Wallpapers: •...
  • Page 63 Getting to know the viewfinder Capture Mode: This icon indicates video or image capture mode. Image Size Exit: Touch here to return to the previous screen. Album Video: Change between camera and video camera modes. Capture: Take the picture Image Size Brightness Settings: Touch this icon to open the settings menu.
  • Page 64 My Stuff Album: Night Mode • You can see saved • image files. • Timer: Timer can be set to • Video: Go to the video Off / 3 Seconds / 5 Seconds / application, enabling you to 10 Seconds. record a video clip.
  • Page 65 Video Quality: The following options will appear • Allows you to set video quality. Includes (as icons) on the right side of the options for Super Fine / Fine screen. / Normal. Album: • You can see saved • Duration: Set the recording video files.
  • Page 66: Other Files

    My Stuff Camera Album Set Default Storage: • You can set the default storage of the You can view the pictures and recorded audio to the Handset videos that are captured with Memory or the Memory Card. the camera. When a file is •...
  • Page 67: Alarms

    Alarms Alarm Clock You can set up multiple alarms. You can also set the time, repetition interval, and alarm sound. Select the alarm you want to configure from the alarm list. If there is no alarm, press left soft key. •...
  • Page 68: Call Log

    Call log Viewing your call logs On the standby screen, press center key and choose Call log. Choose to view: • All calls: View a complete list of all dialled, received and missed calls. Dialled calls: • View a list of all the numbers you have called.
  • Page 69: Pc Suite

    2 Select PC suite from the popup device and select the PC Suite menu in the device. on the screen. 3 Double click on the LG PC 2 Click on the Manage Files icon. Suite icon on your desktop. 3 All of the documents, flash...
  • Page 70: Synchronising Your Contacts

    PC Suite Music TIP! Viewing the contents of This menu lets you add music your phone on your PC helps you to arrange files, organise to your phone. Before you start documents and remove contents transferring music from your PC you no longer need.
  • Page 71 Using your phone as a 5 Click "Save" to confirm the modem new profile. Your LG-GW382f can double 6 Double-click on the new profile as a modem for your PC, giving to use it. you email and internet access 7 Once connected, an icon for on the go.
  • Page 72 NOTE: Depending on other LG When you have uninstalled the phones you may have used on your PC, the following driver PC Suite, some LG Drivers may packages may be present: be left installed. - LG Android Platform Drivers Follow the below instructions to...
  • Page 73: Settings

    Settings Audio & Ringtones Message Tone Sounds: • Allows you to access Download Ringtones and play your message tones. Connects to Bigpond's Ringtone These can be downloaded Shops. ringtones from Ringtone shops. Volume: • This menu controls Ringtone Message Tone sound volume. •...
  • Page 74: Phone Settings

    Settings Phone Settings Keypad Tone This menu option allows you Date & Time to select a tone that the phone Set Date: • Enter the day, sounds when a key is pressed month, and year. You can on the dialpad screen. You can change the date format using select an option from Beep and the Date Format menu option.
  • Page 75: Set Hotkeys

    Languages Set Flight Mode Change the language of the This allows you to use only the display text on your phone. phone's features that do not This change will also affect the require the use of a wireless Language Input mode. network when you are in an airplane or other places where Set Hotkeys...
  • Page 76 Settings Security • PIN Code Request: When the PIN code request feature is set Various codes and passwords to On, you must enter your PIN protect the features and each time you turn the phone settings of your phone. They on.
  • Page 77: Reset Settings

    Master Clear: • Deletes NOTE: Not all SIM Cards have downloaded/user-created a PIN2. If your SIM Card does content (e.g., images and not, this menu option is not videos) from Handset content displayed. and the External Memory card. - Phone Change Codes: •...
  • Page 78: Display

    Settings Display Backlight Timer Use this to set the duration of the Download Wallpapers display backlight and keypad & Connects to the Telstra Bigpond Thumb Pad. graphics download site. Color Schemes Wallpapers You can change the color of the From this menu you can choose menu, soft key area, title bar area to have an image and solid colors and cursor by changing the Color...
  • Page 79: Call

    Call Deactivate All: • Turns Off all call forwarding options so that Call Forwarding all incoming calls are received When this network service is by your handset. activated, you can direct your Send My Number incoming calls to another number, This network service allows you for example, to your voicemail to set your phone number to be...
  • Page 80: Answer Mode

    Settings Call Waiting NOTE: There will be no alert The network will notify you of indicating that the call has connected. You must stay on a new incoming call while you the line to hear when the call have a call in progress. Select connects.
  • Page 81: Connection

    Connection Call Reject List: • After pressing left soft key, you Bluetooth ® can add to the call reject list by selecting [Contact List] or Your phone has built-in [New Number]. You can add Bluetooth wireless technology, ® numbers to the Call Reject list which makes it possible for you by entering numbers directly or to connect your phone wirelessly...
  • Page 82 Settings Hands-free profile NOTE: We recommend that This icon appears when the your phone and the Bluetooth ® phone's hands-free profile is device you are communicating used between it and a hands- with should be not more than free device. This allows you 10 meters apart.
  • Page 83: Internet Profiles

    My Devices: - Primary Storage: Allows • This function allows you to view the list of you to assign the default all devices that are paired with storage to Handset Memory your phone. or Memory Card for files received via Bluetooth - 1.
  • Page 84: Memory

    Settings Access Points Network Mode This menu shows the Access Select Radio Access Points. You can register, Technologies. "Dual Mode" is delete and edit by using the recommended. Options Menu. However, you Band Selection cannot delete or edit default Select specific bands only. configurations provided by Automatic is recommended.
  • Page 85: Application Settings

    Browser Memory Card: • If your phone has a multimedia memory card Allows you to set options such as in the card slot, you can save Full Screen View, Cache, Cookie images, sounds, and videos on and other Browser Settings. the memory card.
  • Page 86 Settings Sensitivity Spk. Mode • • - High: Operation and - Automatic On: When this performance of the voice option is selected, the volume recognition engine is rarely is high enough to hear sound affected by the user's voice when the phone is away from command and surrounding the ear.
  • Page 87: Phone Information

    Language, and DM Client Version. during the upgrade process, so Software Upgrade you are advised to backup any important information in advance LG Mobile Phone Software for safekeeping. Upgrade Program For more information on installing and using this program, please visit http://update.lgmobile.com...
  • Page 88: Accessories

    Accessories There are various accessories for your mobile phone. These are some of the Genuine LG accessories available for your LG-GW382f. Charger Data cable and Connect and synchronise your LG-GW382f and Stereo Battery headset Standard battery is available. NOTE: • A lways use genuine LG accessories.
  • Page 89: Technical Data

    Suppliers Details Name LG Electronics Inc Address LG Electronics Inc. LG Twin Towers 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea 150-721 Product Details Product Name GSM 850 / E-GSM 900 / DCS 1800 / PCS 1900 Quad Band and WCDMA Terminal Equipment...
  • Page 90: Trouble Shooting

    Trouble Shooting This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself. Possible Corrective Message Possible causes measures SIM error There is no SIM card in the...
  • Page 91 No mains voltage Plug in to a different socket or check voltage. Charger defective If the charger does not warm up, replace it. Wrong charger Only use original LG accessories. Battery defective Replace battery. Phone loses Reconnection to another Signal too weak network service provider is automatic.
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