Hdmi; Customer Support - LG RH735T Owner's Manual

54
Troubleshooting

HDMI

Symptom
The connected HDMI device
does not display any picture.
The connected HDMI device
does not output sound.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new
features. To obtain the latest software for this player (if updates have been made), please visit http://lg.com
or contact LG Electronics customer care centre.
5
Open source software notice
To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are
available to download with the source code.
Cause & Solution
y Try disconnecting then reconnecting the HDMI cable.
y Try switching the power of the HDMI device off then back on.
y The video input of the connected device is set correctly for this unit.
y The HDMI cable you are using is fully HDMI-compliant. Using a non-
standard cable may result in no picture being output.
y Not all HDCP-compatible DVI devices will work with this unit.
y Some HDMI-compatible devices do not output sounds
(check the manual that came with the connected device).
y If your TV is not capable of handling 96 kHz sampling frequency, set
the [Sampling Freq.] option to [48 kHz] on the setup menu. When this
choice is made, this unit will automatically convert any 96 kHz signals
to 48 kHz so your system can decode them.
y If your TV is not equipped with Dolby Digital and MPEG decoder, set
the [Dolby Digital] and [MPEG] options to [PCM] on the setup menu.