Dell E1914H User Manual page 53

Synchronization
Problems
Safety-Related Issues
Intermittent Problems
Screen is scrambled or • Reset the monitor to Factory
appears torn
Visible signs of smoke
or sparks
Monitor malfunctions
on & off
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
• Check for bent or broken pins
in the video cable connector.
• Restart the computer in the
safe mode.
• Do not perform any
troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.
Troubleshooting 53
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