Checkout Guide; System Supporting The Lenovo Thinkvantage Toolbox Program And The Pc-Doctor For Dos Diagnostics Program - Lenovo X1 Hardware Maintenance Manual

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The following are not covered under warranty:
• LCD panel cracked from the application of excessive force or from being dropped
• Scratched (cosmetic) parts
• Distortion, deformation, or discoloration of the cosmetic parts
• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force
• Damage caused by liquid spilled into the system
• Damage caused by the improper insertion of a PC Card or the installation of an incompatible card
• Fuses blown by attachment of a nonsupported device
• Forgotten computer password (making the computer unusable)
• Sticky keys caused by spilling a liquid onto the keyboard
• Use of an incorrect ac adapter on laptop products
The following symptoms might indicate damage caused by nonwarranted activities:
• Missing parts might be a symptom of unauthorized service or modification.
• If the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force,
or dropped.

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the ThinkPad Notebook.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.
System supporting the Lenovo ThinkVantage Toolbox program and the
PC-Doctor for DOS diagnostics program
The section provides information about ThinkPad computers that support the Lenovo ThinkVantage Toolbox
program and the PC-Doctor
particular computer.
Diagnostics using PC-Doctor for DOS
The ThinkPad notebook computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.)
You can detect errors by running the diagnostics test included in PC-Doctor.
Note: PC-Doctor for DOS is available at the following Web site: http://www.lenovo.com/support. To create
the PC-Doctor diagnostic CD, follow the instructions on the Web site.
For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem,
you need to initialize the computer setup by use of the ThinkPad Setup program before you run PC-Doctor.
To enter the ThinkPad Setup program, do as follows:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1 to enter the ThinkPad Setup program.
Note: If a supervisor password has been set by the customer, the ThinkPad Setup program menu appears
after the password is entered. You can start the ThinkPad Setup program by pressing Enter instead of
entering the supervisor password; however, you cannot change the parameters that are protected by the
supervisor password.
On the ThinkPad Setup program screen, press F9, Enter, F10, and then Enter.
28
Hardware Maintenance Manual
®
for DOS diagnostics program. Some descriptions might not apply to your

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