Kodak Truper 3210 User Manual
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Kodak Truper 3210 User Manual

Kodak Truper 3210 User Manual

Truper series
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  • Page 2: User Precautions

    Remove the power cord from the wall outlet before moving or relocating the scanner. • Follow the Kodak recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners displace dust, dirt and debris to other locations within the scanner, which may cause the scanner to malfunction.

  • Page 3: Environmental Information

    Kodak locally for more information. • The product packaging is recyclable. • Kodak Truper Scanners are Energy Star compliant and shipped from the factory with the default time set to 15 minutes. European Union This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling.
  • Page 4 Peoples Republic of China WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Korea Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.

  • Page 5: Table Of Contents

    OVERVIEW INSTALLATION USING THE SCANNER ADVANCED FEATURES USER UTILITY MAINTENANCE TROUBLESHOOTING APPENDICIES...
  • Page 6 3610 Scanner (rotary only). Kodak Trūper 3610 Scanner Kodak Trūper 3210 Scanner • Kodak Trūper 3210 Scanner — duplex scanner that scans 95 pages per minute in color, grayscale and black and white; including a built-in flatbed for scanning exception documents.

  • Page 7: What's In The Box

    For use with both the Kodak Trūper 3210 or 3610 Scanner. CAT No. 109 2436 Imprinter — front page (pre-scan) imprinter prints the user-specified alphanumeric string on the front side of documents before they are scanned.

  • Page 8: Scanner Components

    Scanner components Front view — Kodak Trūper 3610 Scanner Separation roller Feeder tray Document guide Feeder tray ADF door extension ADF door release Auto/Manual Power Feed selector button Transport cover Exit stopper Stop/Start Exit tray Power indicator Power indicator — lights when the power to the scanner is on.
  • Page 9 Front view — Kodak Trūper 3210 Scanner Document Feeder tray guide Feeder tray extension Separation roller Back stopper Exit stopper ADF door ADF door release Flatbed Auto/Manual feed select Power switch Transport cover Power indicator Stop/Start Exit tray Exit tray — collects the documents after scanning. The scanned documents will be deposited face-down in the exit tray.
  • Page 10 Stop/Start button — starts or stops scanning. Power indicator — indicates scanner status. See the section entitled, “Scanner LED status” in Chapter 7 for a description of the scanner states. Rear view — Kodak Trūper 3610 Scanner Imprinter door Vent Vent...
  • Page 11 Rear view — Kodak Trūper 3210 Scanner Imprinter door AC power input Exhaust fan and vents USB port USB port — connects the USB 2.0 cable to the scanner. Exhaust fan and vents — clean these areas once a month for best scanner performance.

  • Page 12: Inside View

    Inside view — the internal components are the same for both scanner models. Release latch Imaging guide Background bar Background Imaging guide Imaging guides — the glass through which the scanner camera sees the document. Light from the lamps passes through this glass to illuminate the document.

  • Page 13: Installation Checklist

    2 Installation Contents Installation checklist ................ 2-1 Attaching the feeder tray..............2-2 Making connections ................ 2-2 Installing the Windows scanner driver ..........2-3 Installing the software ..............2-4 Step 1: User utility............... 2-4 Step 2: ISIS/TWAIN Driver ............2-5 Step 3: VirtualReScan ..............2-5 Step 4: Applications ..............

  • Page 14: Attaching The Feeder Tray

    Attaching the feeder 1. Install the left side of the feeder tray by inserting the pin located at the left side of the feeder into the hole. tray 2. Install the right side of the feeder tray by inserting the pin located at the right side of the feeder into the hole.

  • Page 15: Installing The Windows Scanner Driver

    Installing the 1. Press the Power button to turn the scanner on. Windows scanner driver The power indicator will flash orange then display a steady green when the scanner is ready. 2. Turn on the host PC. For Windows 2000, Windows XP or Windows Vista: You must be logged in with Administrator privileges.

  • Page 16: Installing The Software

    Installing the 1. Insert the Installation Resource CD in the CD-ROM drive of the host PC. The installation will start automatically. software NOTE: If the installation does not start automatically, select Start>Run and type D:\ in the Run dialog box where “D” is the letter of drive that contains the Installation Resource CD.

  • Page 17: Step 2: Isis/Twain Driver

    VRS or requires the use of a Direct ISIS driver. For Direct ISIS connectivity, select the following driver: • ISIS Application Scanner Selection: 3210/3610. This is the certified ISIS driver for direct connectivity. A-61660 July 2013...

  • Page 18: Viewing Manuals

    2. From the Optional Utilities screen, click ScanDemo to install this application. Viewing manuals The Kodak Trūper 3210/3610 User’s Guide and VRS manuals are available on the Installation Resource CD. NOTE: To view the manuals you will need Adobe Acrobat Reader.

  • Page 19: Using The Scanner

    Stop/Stop button functionality ........... 3-6 Getting your documents ready to scan ........... 3-8 Scanning documents ..............3-9 Scanning with the flatbed (3210 Scanner) ........3-11 Getting your scanner 1. Press the power button to On (I). The power indicator on the front of the scanner will flash orange and then display a steady green.
  • Page 20 Determining your feeding The scanner has an Auto/Manual feed selector switch. This switch must mode be placed in the correct position depending on your scanning needs. You can scan in Auto mode or Manual mode. Auto mode — use Auto mode when you are scanning a batch of documents.

  • Page 21: Making Scanner Adjustments

    Making scanner Before scanning documents, you may need to adjust your document adjustments guides, feeder tray extension and exit stopper to accommodate the size of the documents you are scanning. If necessary, the wire frame is available if you are scanning documents of varying sizes. •...

  • Page 22: Attaching The Wire Frame

    Attaching the wire frame 1. Pull the exit door release lever and open the exit door. Exit door release lever 2. Attach the wire frame to both of the exit door release sides. 3. Hang the wire frame on the shaft of the exit door release. 4.

  • Page 23: Changing The Background Bars

    Changing the background There are two background bars located inside of the scanner; an upper bars background bar and a lower background bar. Each bar has a white side and a black side. These bars can be easily changed. The background color is important because is may affect the cropping quality of the scanned image.

  • Page 24: Changing The Background Flatbed Sheet

    To provide a background color, the flatbed sheet is black on one side flatbed sheet — for the and white on the other side. The flatbed sheet color is initially set to 3210 Scanner only black. To change the color of the flatbed sheet, do the following: 1. Turn the scanner off.

  • Page 25: Getting Your Documents Ready To Scan

    Paper weight (g/m Maximum number of sheets • Sheets that are exceptionally thick or thin should be placed in the ADF manually, one sheet at a time, if you have a 3210 Scanner, you can use the flatbed. A-61660 July 2013...
  • Page 26 • Curled, wrinkled, or folded documents may not scan properly. Check the allowances for curl and fold in the following diagram: Curl must be less Fold must be less Feeding direction Feeding direction than 0.20 inches than 0.20 inches (5 mm) (5 mm) The following types of documents may cause jams in the ADF or may cause the ADF to feed more than one sheet at a time.

  • Page 27: Scanning Documents

    Scanning documents 1. Prepare the batch of documents you want to scan by following the guidelines provided in the previous section, “Getting your documents ready to scan”. 2. Place the documents you want to scan in the feeder tray with the side to be scanned facing up.

  • Page 28: Scanning With The Flatbed (3210 Scanner)

    Scanning with the You can use the flatbed on the 3210 Scanner to scan a single sheet, exception documents or documents that you do not want to take apart flatbed (3210 before scanning (e.g., books, magazines). Scanner) NOTE: Do not place floppy disks or any items containing magnetic media on the flatbed.

  • Page 29: Advanced Features

    Image Processing tab............... 4-10 About tab .................. 4-14 This chapter provides information about advanced features that can be used with the Kodak Truper 3210 and 3610 Scanners. The controls for operating the Advanced Features are accessible within the ® VirtualReScan (VRS) Interactive Viewer.

  • Page 30: Accessing Advanced Features

    Accessing Advanced To access the VRS Interactive Viewer, VRS Professional software must be loaded on the host PC that the scanner is connected to. VRS features Professional will be active when the scanning application being used is launched and a VRS scan source is selected. There are three types of scan sources, depending on the VRS driver used.
  • Page 31 4. The VirtualReScan Interactive Viewer window will be displayed. 5. Within the Interactive Viewer, access the Advanced features by clicking the Scanner Driver Settings icon to display the Properties window. NOTE: Descriptions of the features on the tabs on the right side of the VirtualRescan Interactive Viewer window can be found in the VRS Manual on the Installation CD.

  • Page 32: Preset Tab

    Preset tab The Preset tab allows you to customize scanner settings and save them with a new preset name. 1. Click Save As to enter the name of your profile. 2. Proceed with clicking the other tabs to set up the properties for this profile.

  • Page 33: Layout Tab

    Layout tab The Layout tab provides the following options. Select Setting Side — select the side of the image that you want to configure your page settings for. Options are: Both, Front or Back. Page Size — the default page size is set when a scanner is first selected.
  • Page 34 Area — allows you to define the amount of image data which is returned to your PC. • X: the distance from the left end of the scanner to the left-edge of the scanning area. • Y: the position from the top end of the document to the top end of the scanning area.

  • Page 35: Paper Handling Tab

    Paper Handling tab The Paper Handling tab provides the following options. Feeding Features — check this option to set multi-feed detection. Detect Double Feed: select this checkbox to turn Detect Double Feed on. This function detects the feeding of more than one document at a time.
  • Page 36 • Action: select one of the following: - Beep — if selected, will signal an alert when a double-fed document is detected. - Stop Scanning — stops the scanning process when a double- fed document is detected. This is the default. Feeding Speed —...
  • Page 37 Manual Feed mode — select one of the following options for your scanning needs. • Off — if you select this option, you will need to load the documents in the scanner and click Start Batch (or a button with similar name) in the scanning application to start scanning.

  • Page 38: Image Processing Tab

    Image Processing tab The Image Processing tab provides the following options. Extra Features • White Level from Paper — check this option to reduce background noise. • Automatic Separation — check this option if you want the scanner to attempt to separate text and images, and apply dithering to only images.
  • Page 39 JPEG Quality — select a compression value from 1 to 100. The lower the value will provide the maximum compression which produces the smallest image size. The higher the value will provide the least amount of compression which produces the largest image size. Image Processing —...
  • Page 40 • Multiple Colors: allows you to remove up to 6 colors. To drop out multiple colors: 1. Click the Dropout button. The Multicolor Dropout dialog box will be displayed. 2. Click Selection 1. 3. Adjust the Hue Range, Saturation Range, and Value Range bars. Hue Range determines how many colors to dropout, while the Saturation Range controls the amount of intensity to dropout and the Value Range is the level of brightness to dropout.
  • Page 41 NOTES: • The default values for Hue, Saturation and Value are typically accurate. However, if the dropout color requires adjusting, the Hue, Saturation and Value numbers can be modified manually. • Hue determines the color. Saturation defines the intensity of the color.
  • Page 42 About screen The About screen displays the scanner version and copyright information. 4-14 A-61660 July 2013...

  • Page 43: User Utility

    The User Utility dialog box .............. 5-1 The User Utility is a software program used to maintain and troubleshoot the Kodak Trūper 3210 and 3610 Scanners. The User Utility is installed as part of the scanner’s software installation. If the Trūper User Utility icon is not on your desktop, see the section entitled, “Installing the software”...
  • Page 44 Scanner Status and Error Code — displays the status of the connected scanner along with error codes. For information about the messages and error codes, see the section entitled, “User Utility error codes” in Chapter 7. Scanner Information — provides information about the connected scanner (i.e., Model, Firmware Version, Memory installed, etc.).
  • Page 45 • User Shading — provides adjustments to improve image quality. Shading adjustment should be performed when the density of the scanned images is uneven and the image displays perpendicular lines, when colors in some parts of the scanned image are extremely different from what is expected, or when the image quality fails to be improved after cleaning the scanner.
  • Page 46 • Restoring shading to the default: you can restore shading adjustment data to the default setting by clicking Restore Default on the User Shading dialog box. Restore the default if the image quality deteriorates or has not improved as a result of the shading adjustment process.
  • Page 47 - After you replace the rollers, click Clear Counter for After Replace Roller and reset the counter to zero. Help — opens the Kodak Trūper 3210 and 3610 Scanners User’s Guide in PDF file format. Select Scanner(X) — opens the Select Scanner dialog box. If more than one scanner is connected to the computer, you can use the Select Scanner dialog box to select a different scanner.
  • Page 48 4. Click Save. Close — closes the User Utility. Check Version Information — right-click the title bar at the top of the display window and click About to view the version information. A-61660 July 2013...

  • Page 49: Maintenance

    6 Maintenance Contents Cleaning procedures............... 6-1 Roller cleaning................6-2 Cleaning the outside of the scanner........... 6-2 Cleaning inside the scanner ............6-2 Cleaning the rollers in the ADF area .......... 6-3 Cleaning the rollers in the Exit area ........... 6-5 Cleaning the background bars and imaging guides ....

  • Page 50: Roller Cleaning

    Review the following information before using the roller cleaning pads • If you need more information about the roller cleaning pads, refer to the Material Safety Data Sheet (MSDS). See the Kodak website at: www.kodak.com/go/msds. • Additional roller cleaning pads can be purchased. See “Supplies and consumables”...
  • Page 51 2. Push the ADF door release button to open the ADF. ADF door release 3. Use the roller cleaning pad to remove any dirt or grime from the surfaces of the paper feed roller and separation roller. Feeder roller 4. Open the separation roller cover by pulling up from the indent on the right side.
  • Page 52 5. Use the roller cleaning pad to remove the dirt from the surface of the separation roller. 6. Close the separation roller cover. Cleaning the drive rollers and free rollers in the ADF 7. Use the roller cleaning pad to remove the dirt from the surfaces of the four drive rollers.

  • Page 53: Cleaning The Rollers In The Exit Area

    Cleaning the rollers in the Cleaning the drive rollers, free rollers and exit rollers in the exit Exit area door 1. Pull the exit door release lever to open the exit door. 2. Use the roller cleaning pad to remove the dirt from the surfaces of the four drive rollers and the two exit rollers.

  • Page 54: Cleaning The Sensors

    Cleaning the background 1. Turn the scanner off. bars and imaging guides 2. Pull the exit door release lever to open the exit door. 3. In the scanner base assembly, clean the upper and lower imaging guides and background bars with a Staticide wipe. Upper and lower imaging...
  • Page 55 2. Use the blower accessory to blow off any dirt from the surface of the paper sensor and waiting sensor. Also, blow off any dirt from the surface of the metal reflector sheet used by the waiting sensor. Reflector sheet for Waiting sensor Paper sensor waiting sensor...
  • Page 56 Cleaning the starting, skew and ending sensors 1. Pull the exit door release lever to open the exit door. 2. Blow off any dirt from the surface of the starting sensor, right and left skew sensors and ending sensor. Ending sensor Skew sensor Skew sensor Starting sensor...

  • Page 57: Cleaning The Flatbed

    Cleaning the flatbed 1. Raise the feeder tray until the tray clicks into place. (3210 Scanner) 2. Open the document cover. Document cover Feeder tray Document cover detector Flatbed glass 3. Clean the surface of the flatbed glass with a Staticide wipe. If required, clean the surface of the flatbed sheet.

  • Page 58: Replacing Consumables

    Replacing Replace the feed roller module and the separation roller module after 300,000 scans. Replace the roller modules more often if feeding Consumables problems continue after cleaning (i.e., paper jamming, slipping, multi- feeding, marking, etc.) Replacing the paper feed roller module 1.
  • Page 59 Take care to match the gears on the roller module with the gears in the ADF door assembly. 6. Push up the roller module until it is locked in place. A-61660 July 2013 6-11...
  • Page 60 Replacing the separation roller module 7. Grasp the indent section of the separation roller cover and remove the cover to expose the separation roller. Indent Separation roller Separation roller cover 8. Remove the separation roller from the metal brackets by holding the ends of the roller shaft and pulling the roller up and out of the scanner.

  • Page 61: Supplies And Consumables

    Contact your scanner supplier to order supplies or go to: www.scannerstore.kodak.com. consumables Description CAT No. Staticide Wipes for Kodak Scanners (qty 144) 896 5519 Kodak Digital Science Roller Cleaning Pads (qty 24) 853 5981 Roller Exchange Kit 846 0321 Shading Paper 153 5376 NCR Residue Cleaning Pad...

  • Page 62: Clearing A Document Jam

    7 Troubleshooting Contents Clearing a document jam ..............7-1 Removing documents from the ADF area ........7-1 Removing documents from the exit area ........7-2 Problem solving ................7-2 User Utility error codes ..............7-4 Scanner LED status ................ 7-5 Contacting Service................

  • Page 63: Removing Documents From The Exit Area

    Removing documents from 1. Raise the feeder tray and pull the exit door release lever to open the the exit area exit door. Exit door release lever 2. Remove the jammed document. 3. Close the exit door and lower the feeder tray back into position. Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly.
  • Page 64 Remove the curls or folds, reduce the number of sheets in the feeder tray and load the document again. For 3210 Scanner only: • An irregular type of document needs to be scanned. Use the flatbed to scan the document.

  • Page 65: User Utility Error Codes

    User Utility error If an issue occurs during scanning, click the icon to open the Trūper User Utility. Check the Scanner Status message and Error Code information. The codes following table explains the error codes and messages and describes possible causes/solutions.

  • Page 66: Scanner Led Status

    User Utility. An error occurred. Check the status of the scanner using the User Utility. Contacting Service 1. Visit www.Kodak.com/go/dicontacts to obtain the most current phone number for your country. 2. When calling, please have the following information ready: •...

  • Page 67: Specifications

    Appendix A Specifications Contents Specifications ..................A-1 System requirements ..............A-2 Space requirements ................A-3 Feature Specification Scanning mode Simplex and Duplex Scanning method CIS. LED lamps. Scanning speed Black and white and color: 200 dpi, lettersize, Simplex: 95 ppm (pages per minute) landscape Duplex;...

  • Page 68: System Requirements

    NOTE: The number of characters will vary according to the scanning application. System requirements Following is the minimum recommended system configuration to run Kodak Trūper 3210 and 3610 Scanners: Minimum Requirements • Pentium 4, 1.4 GHz processor • 256 MB RAM •...
  • Page 69 Display: Resolution 1024 x 768 or more; 65,536 colors or more Interface: USB 2.0 (enhanced) NOTES: • Do not connect the scanner to a USB hub. • There must be 1 GB or more of free space on the hard drive. •...

  • Page 70: Imprinter Components

    Appendix B Installing and Using the Imprinter Contents Imprinter components ..............B-1 Installing the imprinter..............B-1 Ink cartridge installation and print position........B-3 Installing the ink cartridge............B-3 Adjusting the print position ............B-4 Print position chart...............B-5 Cleaning the ink cartridge ...............B-6 Cleaning the print head automatically .........B-6 Cleaning the print head manually ..........B-6 Removing the ink cartridge .............B-6 Ink cartridge specifications..............B-7...
  • Page 71 3. Connect the imprinter cable to the connector on the scanner. NOTE: Before you insert the connector, be sure to match the rib on the imprinter cable connector with the slot on the scanner connector. 4. Insert the upper pins on the imprinter unit into the guides located on the bracket.

  • Page 72: Installing The Ink Cartridge

    Ink cartridge Review the precautions below before installing the ink cartridge: installation and • Do not touch the print head with your hands or with a dirty object. printing position • If the date marked on the ink cartridge box has expired, or if the ink cartridge is used six months after unpacking the unit, the print quality may be affected.
  • Page 73 3. Insert the ink cartridge into the carriage and lock the cartridge adjusting lever. Adjusting the printing To add an imprint to the page that will appear on the scanned image, adjust the position of the carriage according to the size of the position documents you want to scan.
  • Page 74 Printing position chart This chart shows the position of the imprint according to the document size selected when adjusting the printer position. To set other printing parameters, see the instructions for your scanning application or document management software. NOTE: With certain types of paper, the ink from the imprinter may stain the inside of the scanner.

  • Page 75: Cleaning The Ink Cartridge

    Cleaning the ink If the head of the ink cartridge is dirty or if the ink cartridge has not been used for a long period of time, it may not print properly. cartridge Cleaning the print head 1. Click the User Utility icon to open the User Utility. automatically 2.

  • Page 76: Ink Cartridge Specifications

    Ink cartridge The optional pre-scan imprinter unit and replacement ink cartridges are available from resellers, web merchants and from the Kodak on-line specifications store (http:/scannerstore.kodak.com). See the section entitled, “Supplies and consumables” in Chapter 6, Maintenance. Ink cartridge life Approximately 4,000,000 characters (standard font)
  • Page 77 The Imprinter Settings dialog box will be displayed. 2. Click Enable. 3. If you want bold type, click Bold Font. 4. In the Imprinter String field, type in the character string to be printed. NOTE: The symbols and alphanumeric characters in the following table can be printed.
  • Page 78 Appendix C Adding Memory The scanner includes 64 MB of base memory. Some scanning work may require additional memory depending on variables such as the size of the documents to be scanned and the desired image resolution. For example, two-sided scanning of larger document sizes such as A3, or color scanning at a resolution of 600 dpi may require additional memory.
  • Page 79 5. Insert the DIMM module into the module connector on the interface board at an angle. 6. Push the module in until it clicks into place and the white tabs on the module connector close around the DIMM module. 7. Be sure the indent on the DIMM module is to the left side when you insert the DIMM module.

  • Page 80: Appendix D Glossary

    Appendix D Glossary Automatic Document Feed (ADF) mode — the scanner mode in which the documents are automatically fed, rather than manually fed, into the document feeder. Crop (auto crop) — this software option automatically crops every page to its original size by looking for page or document borders. Deskew —...
  • Page 81 Skew — the result of feeding a document at an angle. It appears crooked or misaligned on the display and also looks this way when printed. To minimize skew, guide the document against the left document feed guide. Transport system. See Paper transport. USB (Universal Serial Bus) —...
  • Page 82 Appendix E Repacking the Scanner If you need to transport or ship the scanner, follow these repacking instructions. • Use the original scanner carton and packing materials. You will also need shipping tape and scissors. • Improper repacking of the scanner may cause damage during handling and shipment.

  • Page 83: Limited Warranty For Kodak Scanners

    (including breakage of a connector, cover, glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a service provider authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies, accessories, or modules;...

  • Page 84: How To Obtain Limited Warranty Service

    (800) 822-1414. Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner. Kodak is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.

  • Page 85: Depot Service

    Scanners must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414, and within ten (10) business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end user’s own expense and risk.
  • Page 86 Website: www.Kodak.com/go/docimaging For U.S. Service, Repair and Technical Assistance by Telephone: Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak holidays. Phone: (800) 822-1414 For Technical Documentation and FAQ’s available 24 hours a day: Website: www.Kodak.com/go/docimaging...

This manual is also suitable for:

3610Truper 3610

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