1. Manuals
  2. Brands
  3. Kodak Manuals
  4. Scanner
  5. Truper 3210
  6. Operator's manual

Kodak Truper 3210 Operator's Manual

Color scanner
Hide thumbs Also See for Truper 3210:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual, Installation Manual
Operator Manual
Trūper 3210
Color Scanner
Part Number S008892 Rev A

Advertisement

Table of Contents
loading

Related Manuals for Kodak Truper 3210

Summary of Contents for Kodak Truper 3210

  • Page 1 Operator Manual Trūper 3210 Color Scanner Part Number S008892 Rev A...
  • Page 2 BÖWE BELL + HOWELL Scanners, L.L.C., 760 South Wolf Road, Wheeling, IL 60090-6232, USA. BÖWE BELL + HOWELL Scanners Division, Now a Part of Kodak Visit www.kodak.com/go/docimaging...

  • Page 3: Release Notes

    Release Notes The following updates have been incorporated into Rev A of this manual. Item Status Location in Manual Detail Initial Release 3 of 144 www.kodak.com/go/docimaging...

  • Page 4: Trademark Acknowledgments

    USB™ is a registered trademark of the USB Implementers Forum. Trūper™ is a registered trademark of Böwe Bell + Howell Scanner Division, Now a Part of Kodak All other product names and logos mentioned herein are the property of their respective companies.

  • Page 5: Table Of Contents

    Installing the Windows Scanner Driver ........
  • Page 6 Troubleshooting Scanner Operations ........
  • Page 7 Limited Use License Agreement ..........143 www.kodak.com/go/docimaging...

  • Page 8: Federal Communications Commission Requirements

    ACCESSIBLE. • THIS PRODUCT SHOULD BE USED ONLY WITH THE POWER CORD THAT IS SUPPLIED WITH THE SCANNER OR WITH A POWER CORD THAT HAS BEEN APPROVED BY A CERTIFIED ELECTRICAL CONTRACTOR. As an ENERGY STAR Partner, BÖWE BELL + HOWELL Scanners, L.L.C. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 9 9 of 144 www.kodak.com/go/docimaging...

  • Page 10: Thank You

    Thank you for purchasing a BÖWE BELL + HOWELL Trūper™ Color Scanner Model 3210. This is an exceptional, fast-scanning and ready-for-duty scanner. The Trūper bundle consists of everything you need to connect and operate the scanner. This includes the scanner itself, a USB 2.0 cable and VirtualReScan (VRS) image enhancement software technology.

  • Page 11: Specifications

    This table describes the features directly related to the Trūper scanner functionality. These features include scanning speeds, document sizes, image quality and other hardware related characteristics. Specification Scanning Mode Scanning Method Black-and-White, Scanning Speed Grayscale, Color Letter Size Landscape 200 dpi...
  • Page 12 Additional Features Additional Contents Bundled Software Consumables Options Imprinter Options Number of Characters www.kodak.com/go/docimaging Trūper Specification 59°F to 86°F (15°C to 30°C), 30% to 80% RH non- condensing 32°F to 95°F (0°C to 35°C), 10% to 80% RH 15,000 pages...

  • Page 13: Advanced Features

    Advanced Features The Trūper 3210 scanner boasts a broad feature set that complements a robust hardware platform. These advanced features enhance the scanner's ability to provide clean, crisp images. BBH’s OEM version of VirtualReScan (VRS) Professional (included) enables many of these features. Other features are part of the scanner driver.

  • Page 14: Consumable Parts List

    Note Please note the following recommendations and guidelines: • Do not connect the scanner to a USB hub. A hub connection is not guaranteed to work. • One GB or more of free space is required on the hard drive.

  • Page 15: Component Identification

    ADF door ADF door release Auto or manual feed selector Exit tray Power indicator STOP/START button AC input Power cord Fan exhaust www.kodak.com/go/docimaging Component Identification USB connector Feeder tray Feeder extension tray Back stopper Exit stopper Document cover Power switch...
  • Page 16 Reference plate ADF glass www.kodak.com/go/docimaging Flatbed sheet Flatbed glass Exit door release ADF glass Reference plate 16 of 144...

  • Page 17: Minimum Space Requirements

    Be sure to maintain the recommended area of open space around the top and sides of the scanner as shown in the following diagrams. This will allow you to use all of the features of the scanner and will assure that there is proper ventilation for the unit.

  • Page 18: Safety Precautions For The Operating Environment

    The following safety precautions and proper handling instructions are recommended for your safety and to extend the life of the scanner: Caution Prior to scanning with the Automatic Document Feeder (ADF), remove all staples and paper clips from the sheets that you want to scan.
  • Page 19 Please contact an authorized service provider. Liquids Do not place books, paper, or other items on the scanner. Do not place the scanner in an area where there is a lot of smoke, dust, chemical fumes or vibration. Dust Smoke...
  • Page 20 Caution Do not leave the power cord plugged into the AC outlet if the scanner is not used for an extended period. Do not place the scanner on an uneven or unstable surface. Do not use the feeder tray or the flatbed cover as a handle.
  • Page 21 Do not place the scanner in direct sunlight or in a cold draft. Cold Do not place the scanner in a vertical position. The scanner cannot function in this position. Place the scanner only in a horizontal position.
  • Page 22 Caution Do not place the scanner near a heating appliance or air conditioning vent. Do not place the scanner in a room with extremely high or low humidity. Do not place the scanner near other appliances or near machinery that generates large amounts of electro- magnetic interference (EMI).

  • Page 23: Power Source

    • The scanner must be connected to a grounded outlet. • The scanner should be used only with the power cord that is supplied with the scanner or with a power cord that has been approved by a certified electrical contractor.
  • Page 24 • Do not place heavy objects on the disc case or drop the case. • To clean the disc, hold the disc by its edges and wipe it from the center to the edges with a dry, soft cloth. 24 of 144 www.kodak.com/go/docimaging...

  • Page 25: Installing The Scanner

    Insert the CD-ROM into the appropriate drive on the computer. Microsoft Autoplay will start, displaying the Select Your Language screen. Select your language and click OK. On the CD-ROM Main Menu click the image of the Trūper 3210 scanner, select View Manuals, then select Trūper Operational Manual.

  • Page 26: Unpacking The Scanner

    Unpack the scanner unit and the included parts. Be sure that all parts are present before installing the scanner. If there are any missing parts, please contact the reseller where you purchased the Trūper scanner. Note It is highly recommended that you keep the original carton and all the packing materials in case you need them later.

  • Page 27: Attaching The Feeder Tray

    Install the right side of the feeder tray by inserting the pin located in the right side of the feeder into the hole located on the right arm of the feeder tray. A small amount of pressure will be required to align the pin with the hole. www.kodak.com/go/docimaging Attaching the Feeder Tray 27 of 144...

  • Page 28: Initial Setup And Installation

    Connecting the Scanner Turn off the power for the computer. Plug the scanner power cord into the AC power input on the back of the scanner and connect the other end to a power outlet. Connect the supplied USB cable to an available USB 2.0 port on the computer and connect the other end to the USB connector on the scanner.

  • Page 29: Installing The Windows Scanner Driver

    Press the scanner power switch to the ON position. • The LED will at first display a flashing orange light. • The scanner is ready when the LED displays a steady green light. Turn on the power for the computer.
  • Page 30 In Windows 2000, Windows XP, or Windows Vista, log on with Administrator privileges. Windows will detect the scanner and start the Found New Hardware Wizard. Follow the procedure described in the following steps and diagrams: 1. Click Next. 2. Select Search for a suitable driver for my device, then click Next.
  • Page 31 3. Select CD-ROM drives, then click Next. 4. Insert the Trūper Installation Resource CD-ROM into the appropriate drive on the computer. 5. When Windows finds the device driver, click Next. 31 of 144 www.kodak.com/go/docimaging...
  • Page 32 Browse to the folder D:\minidriver, where “D” is the letter for the drive that contains the Trūper CD-ROM. If there is no request for files needed, continue with the next step. 7. If the Windows XP compatibility message appears, click Continue Anyway. www.kodak.com/go/docimaging 32 of 144...
  • Page 33 8. The Found New Hardware Wizard will now complete the installation of the driver. When the wizard has finished, click Finish to complete the installation. 9. Restart the computer. 33 of 144 www.kodak.com/go/docimaging...

  • Page 34: Trūper Software Installation

    Select your language from the language dialog box, then click OK. From the Installation CD’s Main menu, click on the image of the scanner located on the left side of the window, that you want to install (e.g. Trūper 3210 scanner).
  • Page 35 Please refer to your Windows User manual or call your information technology department to find out how to log on with Administrator privileges. Step 1 User Utility 1. Click Step 1 User Utility. The User Utility must be installed to properly operate the scanner. www.kodak.com/go/docimaging 35 of 144...
  • Page 36 3. Click Next to select the default destination folder for the program files (recommended). To install the files in a different folder, click Browse and select a different destination, then click OK in the Choose Folder window. www.kodak.com/go/docimaging 36 of 144...
  • Page 37 4. Click Next to select the default folder for program icons. The User Utility Setup is performing the installation. 37 of 144 www.kodak.com/go/docimaging...
  • Page 38 5. When the setup is complete, click Finish. The Trūper User Utility Help files will automatically install. 38 of 144 www.kodak.com/go/docimaging...
  • Page 39 6. Click Next to continue. 7. When the setup is complete, click Finish. Step 2 ISIS/TWAIN Driver 1. Click Step 2 ISIS/TWAIN Driver. The BBH 3210 ISIS/TWAIN driver must be installed to properly operate the scanner. 39 of 144 www.kodak.com/go/docimaging...
  • Page 40 2. Read the license agreement and click Yes to accept the agreement. 3. Close all other Windows programs, then click Next. The Setup displays the progress of the installation using progress bars 40 of 144 www.kodak.com/go/docimaging...
  • Page 41 4. When the setup is complete, select Yes, I want to restart my computer now, then click Finish. Restarting the PC requires you to also restart the scanner. After you restart the PC, log on with Administrator privileges. • Click Start on the PC’s Desktop and select Run.
  • Page 42 “VRS is Installing… Please wait! This message will disappear when VRS has finished” …will display on the Install Software screen. This indicates the installation of VRS is occurring; no other screens will display during the installation process. www.kodak.com/go/docimaging 42 of 144...
  • Page 43 When the message: “VRS is Installing… Please wait! This message will disappear when VRS has finished” …disappears or is no longer displayed, the installation of VRS is complete. 3. Click Yes to restart the computer. 43 of 144 www.kodak.com/go/docimaging...
  • Page 44 Driver Selection: Scanning Applications with VRS Connectivity VirtualReScan is compatible with most scanning applications. When starting your scanning application, you may be requested to select a scanner or a scanner source. Depending on your application, select one of the following: •...
  • Page 45 Check with your application reseller to determine if your scanning application is compatible with VRS or requires the use of a Direct TWAIN driver. For Direct TWAIN connectivity, select the following driver: • TWAIN Application Scanner Selection: Bowe Bell and Howell 3210. This is the certified TWAIN driver for direct connectivity. Optional Utilities 1.

  • Page 46: View Manuals

    Insert the CD-ROM in the computer. Select the language you want to use. To be able to view the manuals for the Trūper 3210, click the image of the Trūper 3210 scanner. Click View Manuals. Click the corresponding button for the manual(s) you wish to view.

  • Page 47: Contents Of The Installation Resource Cd-Rom

    2. ISIS/TWAIN Driver 3. VRS 4. Application (scanning application) Optional Utilities • View Manuals Trūper Operator Manual (3210 or 3610 depending on scanner model selected) Trūper Advanced Features Manual VRS Manuals Driver Interface Manuals Install Adobe Reader • Browse CD Contents •...

  • Page 48: Operating The Scanner

    • Press the power switch to the ON position. • The LED will at first display a flashing orange light. • The scanner is ready for scanning when the LED displays a steady green light. After the scanner’s LED light is green, turn on the computer.

  • Page 49: Led Status Indicator

    Green Green (flashing) Orange Orange (flashing) 1. The rollers need to be cleaned or replaced. 2. Check the status of the scanner using the Trūper User Utility included on the CD-ROM or by clicking the www.kodak.com/go/docimaging LED Status Indicator Status...

  • Page 50: Document Preparation

    Acceptable document size for the ADF: 1.90 - 11.70 inches (40 - 297 mm) Feeding direction www.kodak.com/go/docimaging Document Preparation ). 1 mil = 1/1000 inch. The weight in pounds of 2.75 - 25.00 inches (70 - 2540 mm) 50 of 144...
  • Page 51 Curled, wrinkled, or folded documents may not scan properly. Check the allowances for curl and fold in the following diagram: Feeding direction Curl must be less than 0.20 inches (5 mm) www.kodak.com/go/docimaging (See the diagram on page Fold must be less than 0.20 inches (5 mm) 56.)

  • Page 52: Types Of Documents To Avoid In The Adf

    If a paper jam or feeding of more than one sheet occurs, clean the rollers as described beginning on page If the document is not properly scanned, try one or more of the following procedures: • Scan the documents by feeding individual sheets • Scan the documents with the www.kodak.com/go/docimaging manually into the flatbed. ADF. 52 of 144...

  • Page 53: Using The Trūper Adf

    Repeat these steps as necessary to be sure the stack of documents is completely separated. Carefully align the documents. www.kodak.com/go/docimaging Using the Trūper ADF 50. To load documents in the ADF, perform the following procedure: 53 of 144...
  • Page 54 Adjust the document guides on the ADF so that they are slightly wider than the size of the document. They can be width adjusted independently of one another, which allows the Operator to left, right, or center align documents for feeding into the scanner’s transport. Set the feed selector switch to AUTO.
  • Page 55 To scan in portrait mode, load the documents with the top edge going first into the feeder. To scan in landscape mode, load the documents with the left edge going first into the feeder, as shown in the following diagrams. www.kodak.com/go/docimaging Feeder tray Feeder extension tray...
  • Page 56 Loading Portrait Do the following to configure the driver: • Open the Scanner Properties window. • Select ADF from the Source drop-down list and click OK. You are now ready to scan. Refer to the instructions for your scanning or document management software application.

  • Page 57: Clearing Paper Jams In The Adf

    Do not attempt to pull out jammed paper with the ADF door closed. This action may damage the document. Push the ADF door release button to open the ADF door. ADF door release button www.kodak.com/go/docimaging Clearing Paper Jams in the ADF ADF door “Document 57 of 144...
  • Page 58 If the jammed paper cannot be removed from the document feeder, remove it from the exit path as described in “Removing Paper Jams from the Exit Path” on page www.kodak.com/go/docimaging ADF door “Removing Paper Jams from the Exit Path” on page...

  • Page 59: Removing Paper Jams From The Exit Path

    Pull the exit stopper forward and raise the feeder tray in the direction of the arrow until the tray clicks into place. Pull the exit door release lever and open the exit door. Exit door release www.kodak.com/go/docimaging Feeder tray Exit stopper 59 of 144...
  • Page 60 • When you close the exit door, close it securely until the door is locked. Do not slam the exit door. If the jammed paper cannot be removed from the exit door, remove it from the document feeder as described in “Removing Paper Jams from the Document Feeder” on page www.kodak.com/go/docimaging Exit door release Exit door 60 of 144...

  • Page 61: Stop/Start Button Operation

    The scanner STOP/START button has different functions depending on the mode of operation. Emergency Stop mode (default) If the scanner is running and feeding paper, press the blue STOP/START button to immediately stop the paper in the scanner. This is the default mode of operation.

  • Page 62: Feed Modes With The Adf

    • Select Off from the Manual Feed Mode drop-down list. • Load the documents in the scanner and click the Start Batch button (or button with similar name) in the scanning application to start scanning the batch of documents from the application.

  • Page 63: Wait For Start To Feed

    1. Select Start Button from the Manual Feed Mode drop-down list. 2. Click the Start Batch button (or button with similar name). The scanner will not start feeding as it is waiting for the STOP/START button. 3. Load the document(s) under the paper feed roller.

  • Page 64: Scanner Manual Feed Setting

    Set the feed selector switch to MANUAL. The feeder will adjust automatically to the manual feed position. Feed selector MANUAL position Adjust the document guides so that the space for the document is slightly wider than the size of the document. www.kodak.com/go/docimaging Document guides 64 of 144...

  • Page 65: Feeding Speed

    • See also the document loading diagrams on Paper slot Now that your scanner has been set for Manual Mode, you can adjust the ADF feeding mode by changing the scanner settings as described on When scanning thin paper, badly creased paper, fragile paper, etc. use the Slow mode. This speed slows the documents that are fed through the ADF (Automatic Document Feeder) to about one-half the speed of Normal mode.

  • Page 66: Detect Double Feed

    1. Navigate to your scanning application and select Settings. 2. Click the More button in the Settings dialog box. 3. Select the Detect Double Feed button in the Feeding Features section of the Advanced Settings dialog box. www.kodak.com/go/docimaging Detect Double Feed 66 of 144...
  • Page 67 This is the standard sensitivity. Select this when feeding thick documents. 5. Select one of the following from the Action drop-down list: Beep Stop Scanning www.kodak.com/go/docimaging Signal alert Stops the scanning process for operator attention. This is the default setting. 67 of 144...

  • Page 68: Using The Flatbed

    Raise the feeder tray in the direction of the arrow until the tray clicks into place. Open the document cover in the direction of the arrow. Feeder tray In the scanning application, select Flatbed Mode. www.kodak.com/go/docimaging Using the Flatbed Document cover Flatbed sheet...
  • Page 69 (left edge of glass) Note If the document is slanted and not properly aligned along the left and top edges of the flatbed glass, the document will not be scanned properly. www.kodak.com/go/docimaging Document Longer edge (top edge of glass) Document...
  • Page 70 • Do not open or press down on the document cover during scanning. • Be sure to close the document cover before scanning and do not look directly at the scanner light. You may damage your eyes.

  • Page 71: Scanning Thick Documents

    • If the document moves during scanning, the document will not be scanned properly. Repeated Use of the Flatbed When using flatbed scanning for a series of documents, keep the feeder tray raised. You only need to raise and lower the document cover as you scan each document. www.kodak.com/go/docimaging 71 of 144...

  • Page 72: Changing The Background Color

    “Appendix 3—Shading Adjustment” on page Changing the Background Color Reference Plates Press the power switch to the OFF position. Pull the exit door release lever to open the exit door. Exit door release www.kodak.com/go/docimaging Changing the Background Color 136. 72 of 144...
  • Page 73 Confirm that the reference plate has been turned over and is locked in position. The color selected for reference plate (B) should now match the color selected for reference plate (A). www.kodak.com/go/docimaging ADF glass Reference plate (A) Reference plate (B)

  • Page 74: Changing The Background Color With The Flatbed Sheet

    Raise the feeder tray in the direction of the arrow. The feeder tray will click into place in the upright position. Open the document cover in the direction of the arrow. Feeder tray www.kodak.com/go/docimaging Document cover Flatbed sheet 74 of 144...
  • Page 75 Turn the flatbed sheet over so that the color you want for the background faces the flatbed glass, then re-attach the sheet to the document cover by positioning the corners of the sheet in the brackets. www.kodak.com/go/docimaging 75 of 144...

  • Page 76: Operator Maintenance

    To maintain the scanner’s performance, clean the outside of the unit at least once per month using the following procedure: Press the power switch to the OFF position. Clean the exit tray, the feeder and feeder tray, ADF cover and other surfaces with a soft cloth.

  • Page 77: Cleaning Inside The Scanner

    If paper jamming, marking, or multiple-sheet feeding occurs frequently, clean the rollers, sensors and double feed detector as described in this section. To maintain scanning quality, clean the scanner components frequently: Clean inside the scanner at least once per week or after 20,000 sheets have been scanned, whichever comes first.

  • Page 78: Roller Cleaning Paper

    Use the roller cleaning paper immediately after opening the bag. If the bag remains open for a long period of time, the alcohol cleaning solution will evaporate and the cleaning paper will not be effective. Additional roller cleaning paper is available from the reseller where you purchased your Trūper scanner or through one of our Authorized Spare Parts Resellers www.kodak.com/go/docimaging...

  • Page 79: Cleaning The Paper Feed Roller, Separation Roller And Retard Roller

    Hold the roller to prevent it from rotating, then wipe the roller from one side to the other in the direction of the arrows shown in the diagram. Turn the roller as you continue to wipe and clean all the way around the roller. www.kodak.com/go/docimaging ADF door Paper feed roller...
  • Page 80 Hold the roller to prevent it from rotating, then wipe the roller from one side to the other in the direction of the arrows shown in the diagram. Turn the roller as you continue to wipe and clean all the way around the roller. www.kodak.com/go/docimaging Indent Retard roller...

  • Page 81: Cleaning The Drive Rollers And Free Rollers In The Adf

    Proceed to the following section, “Cleaning the Drive Rollers and Free Rollers in the ADF”. Cleaning the Drive Rollers and Free Rollers in the ADF Press the power switch to the OFF position. Push the ADF door release button to open the ADF door. www.kodak.com/go/docimaging Retard roller Retard cover 81 of 144...
  • Page 82 • When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door. Proceed to the following section, “Cleaning the Drive Rollers, Free Rollers and Exit Rollers in the Exit Door”. www.kodak.com/go/docimaging Drive rollers Drive rollers Free rollers...

  • Page 83: Cleaning The Drive Rollers, Free Rollers And Exit Rollers In The Exit Door

    Hold the roller to prevent it from rotating, then wipe the roller from one side to the other in the direction of the arrows shown in the diagram. Turn the roller as you continue to wipe and clean all the way around the roller. www.kodak.com/go/docimaging Exit door release Exit rollers...
  • Page 84 When finished, clear the clean roller counter as described in step 6. After cleaning the rollers, click the option to clear the roller cleaning counter. See www.kodak.com/go/docimaging Free rollers icon to open the Trūper User Utility. Select the User Utility “Scanner Counter”...

  • Page 85: Cleaning The Background Color Reference Plates And Adf Glass

    Cleaning the Background Color Reference Plates and ADF Glass Press the power switch to the OFF position. Pull the exit door release lever to open the exit door. In the scanner base assembly, clean the ADF glass (A) and reference plate (B) with the roller cleaning paper. www.kodak.com/go/docimaging...
  • Page 86 In the exit door assembly, clean the reference plate (C) and ADF glass (D) with the roller cleaning paper. Close the exit door. • When you close the exit door, close it securely until the door is locked. Do not slam the exit door. www.kodak.com/go/docimaging Reference plate (C) ADF glass (D) 86 of 144...

  • Page 87: Cleaning The Paper Sensor, Waiting Sensors And Double Feed Detector

    Use the blower accessory to blow off any dirt from the surface of the paper sensor and waiting sensor. Also, blow off any dirt from the surface of the metal reflector sheet used by the waiting sensor. Waiting sensor www.kodak.com/go/docimaging Blower accessory Blower Sensor or detector...

  • Page 88: Cleaning The Starting, Skew And Ending Sensors

    Cleaning the Starting, Skew and Ending Sensors Preparation: Locate the blower accessory and remove the brush from the blower. Press the power switch to the OFF position. Pull the exit door release lever to open the exit door. www.kodak.com/go/docimaging Double feed detector (B) Blower accessory Blower...
  • Page 89 Reflector sheet for skew sensor (left) Close the exit door. • When you close the exit door, close it securely until the door is locked. Do not slam the exit door. www.kodak.com/go/docimaging Ending sensor Starting sensor Skew sensor (right) Reflector sheet for...

  • Page 90: Cleaning The Flatbed Glass And Document Cover Detector

    Press the power switch to the OFF position. Raise the feeder tray in the direction of the arrow until the tray clicks into place. Open the document cover in the direction of the arrow. Feeder tray www.kodak.com/go/docimaging “Roller Cleaning Paper” on page Roller cleaning paper Blower...
  • Page 91 Use the blower accessory to blow off any dirt that may have accumulated in the area of the document cover detector. Close the document cover. • Gently close the document cover and do not slam the cover. Lower the feeder tray to its original position. www.kodak.com/go/docimaging Flatbed glass Document cover detector Flatbed sheet 91 of 144...

  • Page 92: Replacing Consumables

    Replace both the feed roller module and the retard roller module after 300,000 scans. Replace the roller modules more often if you find that cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and similar feeding problems.
  • Page 93 2. Disengage the shaft on the roller module from the brackets in the ADF door assembly as shown in the diagram. Carefully disengage the gears on the roller module from the gears in the ADF door assembly. www.kodak.com/go/docimaging 93 of 144...
  • Page 94 ADF door assembly. Close the ADF door. • When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door. www.kodak.com/go/docimaging 94 of 144...

  • Page 95: Replacing The Retard Roller Module

    Replace both the feed roller module and the retard roller module after 300,000 scans. Replace the roller modules more often if you find that cleaning inside the scanner no longer improves paper jamming, slipping, multi-feeding, marking and similar feeding problems.
  • Page 96 1. Hold the ends of the roller shaft and lower the roller into the metal brackets. 2. Match the groove on one side of the roller shaft with the metal bracket that fits the groove. When the groove is matched with the bracket, the roller shaft slides into the bracket. www.kodak.com/go/docimaging Groove 96 of 144...
  • Page 97 User Utility. Select the User Utility option to clear the clean roller counter. See on page 104. Close the ADF door. • When you close the ADF door, close it securely until the door is locked. Do not slam the ADF door. www.kodak.com/go/docimaging icon to open the Trūper “Scanner Counter” 97 of 144...

  • Page 98: Trūper User Utility

    The Trūper User Utility is a software program used to maintain and troubleshoot the Trūper 3210 scanner. The User Utility is installed as part of the scanner’s software installation. If you do not find the Trūper User Utility icon on the computer desktop, please see Installation”...

  • Page 99: Functions And Settings

    This window displays the scanner status, scanner information and the User Utility functions and settings options. Scanner Status and Error Code Display This section displays the status of the connected scanner along with error codes. For information about the messages and error codes, see “User Utility Error Codes” on page...
  • Page 100 To conserve energy and reduce operating costs, the scanner has a programmable power save feature. The scanner’s factory setting is as follows: The power save feature is enabled with a waiting time of 15 minutes, so that the Sleep Mode goes into effect after 15 minutes after the last scanner operation. This setting complies with ENERGY STAR requirements.
  • Page 101 The User Shading function provides adjustments to improve image quality. Perform shading adjustment if the image quality has deteriorated and does not improve even after cleaning inside the scanner. To perform shading adjustment, you will need a sheet of the special shading paper that is included with the scanner.
  • Page 102 Use only shading paper that is in good condition. Do not use shading paper that is dirty or damaged because this will cause the image quality to deteriorate. Use only the shading paper supplied with the scanner. Using other types of paper for shading adjustment will cause the image quality to deteriorate.

  • Page 103: Restoring Shading To The Default

    1. Click the User Shading button on the User Utility window. 2. Click the Restore Default option on the User Shading dialog box. 3. Click OK to confirm that you want to restore the factory setting. www.kodak.com/go/docimaging 103 of 144...

  • Page 104: Scanner Counter

    However, the number of pages is displayed in round numbers after the scanner’s power is turned off and on. For example, the counter indication just after scanning 48 pages will be 48; the counter indication for the same number of pages just after turning the scanner off and on will be 40.

  • Page 105: Help

    2. In the Save in drop-down list, browse to find a location to save the log file. 3. In the File name box, type a file name for the log file (the default file name is Scanner.log). 4. Click the Save button.

  • Page 106: Check Version Information

    To check the software version of the User Utility: 1. Open the User Utility and right click the title bar at the top of the display window. 2. Click the About option to view the version information. www.kodak.com/go/docimaging 106 of 144...

  • Page 107: Troubleshooting

    Counter button after cleaning the rollers. www.kodak.com/go/docimaging Troubleshooting User Utility Error Codes icon to open the Trūper User Utility. Check the Scanner Possible Cause The document is jammed. Open the ADF and exit doors and remove the jammed paper. Document sensors are dirty.
  • Page 108 The back reference plate may need to be cleaned. Please clean the back reference plate. — Scanner is not connected. www.kodak.com/go/docimaging Possible Cause Warning counter expired. Replace the rollers. See Rollers need to be replaced. page rollers, return to the User Utility and click the Clear Counter button for “After Replace Roller.”...

  • Page 109: Troubleshooting Scanner Operations

    If a problem still exists after you have checked the User Utility Status Messages and Error Codes as described in the previous section, check the items in the following table. If the scanner still malfunctions after you have checked these troubleshooting options, turn the scanner off, unplug the power cord and call for service.
  • Page 110 Symptom Scanning speed is too slow The scanner is connected with a USB using the USB connection. 1.1 interface. The ADF door does not The ADF door is not closed properly. open when the ADF door release is pushed. The document is not loaded properly.
  • Page 111 Image crop failures with There are unwanted objects such as VRS scanning. paper or dust on the reference plates. www.kodak.com/go/docimaging Possible Cause Clean the ADF glass areas and the flatbed glass. See Clean the reference plates and the flatbed sheet.

  • Page 112: Repacking Instructions

    If you need to transport or ship the scanner, please follow these guidelines and instructions: • Use the original scanner carton and packing materials. You will also need shipping tape and scissors. • Improper repacking of the scanner may cause damage during handling and shipment.

  • Page 113: Glossary

    ADF glass areas, background reference plates and rollers. Exit tray. The output tray of the scanner. As the documents are scanned, they exit the scanner and are stacked, face down, in this tray.
  • Page 114 To minimize skew, guide the document against the left document feed guide. Single Color Dropout. An option on the scanner that allows the user to drop out red, green, or blue color from a bitonal image.

  • Page 115: Appendix 1-Front Page, Pre-Scan Imprinter Installation

    Appendix 1—Front Page, Pre-Scan The optional pre-scan imprinter unit and replacement ink cartridges are available from the reseller where you purchased your Trūper scanner or from one of our “Consumable Parts List” on page Caution Keep the ink cartridge out of the reach of children.

  • Page 116: Component Identification

    Component Identification Connector Ink cartridge adjusting lever Ink cartridge Scale Carriage Installing the Imprinter Unit Turn the scanner power switch to the OFF position. Power switch OFF position 116 of 144 www.kodak.com/go/docimaging...
  • Page 117 Open the imprinter door in the direction of the arrow. Connect the imprinter cable to the connector on the scanner. Note Before you insert the connector, be sure to match the rib on the imprinter cable connector with the slot on the scanner connector.
  • Page 118 Insert the lower pins into the guides located on the bracket. Match the channels in the pins with the guides. Gently insert the pins until they are locked in place by the springs. www.kodak.com/go/docimaging 118 of 144...
  • Page 119 Close the imprinter door in the direction of the arrow. • When you close the imprinter door, close it securely until the door is locked. Do not slam the imprinter door. 119 of 144 www.kodak.com/go/docimaging...

  • Page 120: Ink Cartridge Installation And Printing Position

    • Keep the ink cartridge out of children's reach. • Do not dispose of the ink cartridge in fire. Installing the Ink Cartridge Remove the protective tape from the ink cartridge. www.kodak.com/go/docimaging 120 of 144...
  • Page 121 Move the carriage on the imprinter unit to the position for ink cartridge exchange, as shown in the diagram. Insert the ink cartridge into the carriage, as shown in the diagram. Lock the cartridge adjusting lever, as shown in the diagram. www.kodak.com/go/docimaging Exchange position 121 of 144...

  • Page 122: Adjusting The Printing Position

    The tab on the printer carriage must be aligned with one of the marks on the scale. If the carriage is not properly aligned, the unit will not print. Printing Position Chart This chart shows the position of the imprint according to the sheet size you select when you adjust the printer position. 122 of 144 www.kodak.com/go/docimaging...
  • Page 123 Note With certain types of paper, the ink from the imprinter may stain the inside of the scanner. For example, ink may stain the scanner rollers. If this occurs, clean the areas affected by using the roller cleaning paper. (See “Roller Cleaning Paper”...

  • Page 124: Cleaning The Ink Cartridge

    Do not use the roller cleaning paper to clean the print head. Do not use any material that contains alcohol when cleaning the print head. www.kodak.com/go/docimaging Cleaning the Ink Cartridge “Removing the Ink Cartridge” on page Print head 125.

  • Page 125: Removing The Ink Cartridge

    Move the carriage on the imprinter unit to the position for ink cartridge exchange, as shown in the diagram. Pinch the cartridge adjusting lever (1) and lift the cartridge (2). You can now remove the ink cartridge. www.kodak.com/go/docimaging Removing the Ink Cartridge Exchange position 125 of 144...

  • Page 126: Ink Cartridge Specifications

    Number of Characters Nozzles Unusable documents Storage environment Operating environment Additional ink cartridges are available from the reseller where you purchased your Trūper scanner or from one of our Authorized Spare Parts Resellers www.kodak.com/go/docimaging Ink Cartridge Specifications Approximately 4,000,000 characters (standard font)

  • Page 127: Imprinter (Endorser)

    + (number of pages scanned x step number) upon completion of scanning. 1. In the Imprinter Setting dialog box, select the Enable check box. The Imprinter String field now appears. 2. To print in bold type, select the Bold Font check box. www.kodak.com/go/docimaging 127 of 144...
  • Page 128 Unit: 2.38 mm per increment (printing orientation: 900, 270°) 1: 12.38mm 2: 14.76 mm Unit: 3.44 mm per increment (printing orientation: 00, 180°) 1: 13.44mm 2: 16.88 mm 7. Select the printing orientation in the Orientation drop-down list. www.kodak.com/go/docimaging 128 of 144...

  • Page 129: Appendix 2-Multicolor Dropout (Mcd) And Single Color Dropout

    Depending on the scanning conditions and colors, it may not be possible to delete the specified colors completely. 1. Navigate to your scanning application and select Advanced Settings. 2. Click the More button in the Settings dialog box. www.kodak.com/go/docimaging and Single Color Dropout Description Single Color Dropout...

  • Page 130: Multicolor Dropout (Mcd)

    The Multicolor Dropout function can be used to specify and remove up to 6 colors. 1. Navigate to your scanning application and select Settings. 2. Click the More button in the Settings dialog box. 3. Click the Dropout button. 130 of 144 www.kodak.com/go/docimaging...
  • Page 131 Selecting Multicolor Dropout 1. Click the Selection 1 radio button. 2. Select the Enable check box, and then click the Choose button. 3. Enter the RGB number or HiZoom values and then click OK. 131 of 144 www.kodak.com/go/docimaging...
  • Page 132 Hue determines the color and can contain values of 0-3601. Saturation defines the intensity of the color and can contain values of 0-1000. Value controls the brightness of the color and can range from 0-1000. www.kodak.com/go/docimaging Base Color Dropout Color...
  • Page 133 4. There can be up to 6 dropout colors. 6. In the Maximum Replacement Value section, do one of the following: • Select the Automatic check box and adjust the bar accordingly. • Select the Auto check box to completely dropout the color. www.kodak.com/go/docimaging 133 of 144...
  • Page 134 Any and all of the selections can be active at the same time. When setting ranges to the Hue, Saturation, and Value Ranges, the user can always reset the slide bars to the starting recommended default ranges. www.kodak.com/go/docimaging 134 of 144...

  • Page 135: How To Determine Rgb Value

    4. Using the utility HiZoom, point to which color on your scanned document you want to dropout. HiZoom is pointing to the color on grid C,5. Note The utility HiZoom software can be installed from the Installation Resource CD. www.kodak.com/go/docimaging How to Determine RGB Value 135 of 144...

  • Page 136: Appendix 3-Shading Adjustment

    The process whereby variations in the distribution of the scanning lamp’s quantity of light are transformed into a fixed output within the scanning range is known as shading adjustment. Shading adjustment can be performed using the Trūper User Utility and the special shading paper that is provided with the scanner. When Is Shading Adjustment Required?

  • Page 137: Appendix 4-Adding Memory

    Appendix 4—Adding Memory The scanner package includes 64 MB of base memory installed on the interface board. Some scanning work may require additional memory depending on variables such as the size of the sheets to be scanned and the image resolution settings. For example, two-sided scanning of larger sheet sizes such as A3 or color scanning at a resolution of 600 DPI may require additional memory.

  • Page 138: Installing A Dimm Module On The Interface Board

    If the indent is not in this position, the DIMM module will not be inserted properly. To remove the DIMM module, pull the white tabs at both sides of the module connector to release the DIMM module, then carefully pull out the module. Re-installing the Interface Board www.kodak.com/go/docimaging Retaining screw Indent White tabs...

  • Page 139: Index

    Carriage 116 CD-ROM Handling 23 Changing the Background Color 72 Changing the Background Color Reference Plates Changing the Background Color with the Flatbed www.kodak.com/go/docimaging Sheet 74 Check Version Information 106 Checklist 25 Clean Imprinter 100 Cleaning Background Color Reference Plates 85...
  • Page 140 Flatbed sheet 113 Free Rollers 81, 83 Front Page, Pre-Scan Imprinter Installation 115 Glass (ADF glass or flatbed glass) 113 Glossary 113 www.kodak.com/go/docimaging Guidelines for Using the ADF 50 Help 105 Image Enhancement 11 Imprinter 113, 127 Imprinter Options 12...
  • Page 141 Multicolor Dropout (MCD) 129 Multicolor Dropout Utility 129 Operating the Scanner 48 Operator Maintenance Cleaning Inside the Scanner 77 Cleaning the Outside of the Scanner 76 Output Options 11 Paper feed roller 110 Paper jam 114 Paper Mode/Buzzer Setting 100...
  • Page 142 U12 107 U13 107 U14 107 U15 107 U16 107 U17 107 U18 107 U20 107 U23 107 U30 107 U32 107 U34 107 User Utility Main Dialog Window 99 VirtualReScan 44 VRS 114 Waiting Sensors 87 www.kodak.com/go/docimaging 142 of 144...

  • Page 143: Limited Use License Agreement

    SOFTWARE and related documentation and all copies thereof. This license will also terminate if you fail to comply with any term or condition of this Agreement. Upon such termination, you agree to destroy all copies of the SOFTWARE and related documentation. www.kodak.com/go/docimaging for User Utility 143 of 144...
  • Page 144 FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Web Site: www.kodak.com/go/docimaging © 2010 BÖWE BELL + HOWELL Scanner Divsion, Now a Part of Kodak. 144 of 144 www.kodak.com/go/docimaging...

Table of Contents