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Troubleshooting - CyberPower CP-H420MP Quick Start Manual

Usb 2.0 4 port mobile battery powered hub
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Installation
This USB Hub is a plug-and-play device. Your computer will display the ADD NEW
Hardware Wizard after connecting the hub to your computer. Installation may be done
whether your computer is powered on or off. It is not necessary to restart your computer
after installation.
1) Plug the USB Connector into an unused USB port on your computer.
2) Please use the included USB extension cable if the attached USB Connector is too short.
3) Connect your USB devices to the Downstream ports on the USB Hub.
Appendix A

Troubleshooting

Problem
Possible Cause
Unit operates Erratically.
Static electricity may
cause the hub to behave
erratically.
USB devices operate
Connected USB devices
erratically or can't be
may require too much
powered on.
power for bus-powered
operatically.
Unit fails to provide
Batteries may need
Battery power
replacement.
Non-USB compliant
Unit fails to operate and
operating system.
is not recognized by the
operating system.
Appendix C
Product Limited liabilities Warranty
CyberPower warrantys this USB Hub (the Hub) that warranty period is 2 years after
purchasing date, any product defect, problem and etc. Please contact your original
purchasing dealer and retailer. They will provide you the service. If a defect results in product
failure during its normal use, CyberPower's sole responsibility is to repair or replace(at its
sole option) the Hub.
To make a Limited Warranty claim:
1.Pack and ship the Hub to original purchasing dealer retailer.
2.Clearly indicate on the outside of the packaging that this is a WARRANTY RETURN;
3.Clearly include your name and address (a) on the outside packaging and (b) one photo
copy of original invoice or receipt enclosed in the box with the Hub that is being returned
4.You MUST prepay all shipping costs and you are responsible for packaging and shipment.
Contact Information:
You may also visit CyberPower on the Internet at
send E-mail to
sales@cyberpower-eu.com
Action
Reset the hub by disconnecting it
from your computer. Wait 5 seconds,
then reconnect it.
Set the Battery Power Switch to the
ON. position for Self-Power mode.
Replace batteries with standard
Ni-MH AAA rechargeable batteries.
Insure that your computer is fully
USB-compatible and a USB-
compliant operating system is
installed.(see System Requirements
section)
eu.cyberpowersystems.com
or
Installation - continued
Self-Power the Hub:
Using Battery Power:
If the connected devices work properly, keep the Battery Power Switch OFF in order to
conserve battery power! If the connected devices function erratically or require additional
power, turn the Battery Power Switch ON to activate Self-Power mode.
Note:
Depending on the equipment being powered, your Mobile Battery Powered Hub's
rechargeable Ni-MH battery have to be replaced or recharged at 3-5 hours of continuous use.
Appendix B
Radio & TV interference Statement
This equipment has been tested and found to comply within the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequence energy and if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. There is no guarantee, however, that interference will not occur in a
particular installation.
CyberPower Systems B.V.
E-mail :
sales@cyberpower-eu.com
Entire contents copyright©2005 CyberPower Systems, Inc.
All rights reserved. Reproduction in whole or in part without permission is prohibited.
web:
eu.cyberpowersystems.com
K01-H420MP10

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