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Troubleshooting
USB720 Modem
The following tips will help solve many common problems encountered while using the USB720 Modem:
•
Make sure you are using the USB720 in the correct geographic region: a BroadbandAccess- Rev A and
NationalAccess USB720 in the US.
Ensure that the wireless network's coverage extends to your current location.
•
When properly installed, the USB720 Modem is a highly reliable product. Most problems are caused by one of
these issues:
•
The wrong driver has been installed.
•
System resources required by the USB720 Modem are being used by other devices.
•
Network coverage is not available (either because you are outside the BroadbandAccess- Rev A and
NationalAccess coverage area or because of an account or network problem).
For issues related to the VZAccess Manager consult the VZAccess Manager User Guide, located on the
Installation CD.
USB720 Modem USER GUIDE
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