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IN CASE OF DIFFICULTIES
If you have difficulty operating your phone, the suggestions below should
solve the problem. If you still have difficulty after trying these suggestions,
call:
Ameritech Customer Service of 1-800-456-6858
Problem
THE PHONE DOESN'T
WORK AT ALL
NO DIAL TONE
Y O U G E T N O I S E ,
STATIC, OR A WEAK
SIGNAL EVEN WHEN
Y O U ' R E N E A R T H E
BASE UNIT
Remedy
•
Make sure the power cord is plugged in.
•
Make sure the telephone line cord is
plugged firmly into base unit and the
telephone wall jack.
• Make sure the batteries are properly
charged. If the BATT LOW LED is on,
the battery needs charging. If the
PHONE LED does not light when you
press ON/OFF, you must charge the
batteries.
•
If you recently installed a new battery
pack, make sure it is installed correctly.
•
First check all the suggestions above.
•
If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a different
phone. If there is no dial tone on that
phone either, the problem is in your
wiring or local service. Call your local
telephone company.
•
P l a c e t h e h a n d s e t i n t h e b a s e
momentarily to reset the security code.
Then press ON/OFF to get a line.
•
Household appliances plugged into the
same circuit as the base unit can
sometimes cause interference. Try
moving the appliance or the base unit
to another outlet.
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